Very pretty, very clean and very nice hotel greeters! The bed was very comfortable and the room…read morewas clean! Room temperature was excellent and this hotel is close to everything! The price was reasonable!

DO NOT STAY HERE! The elevators were broken the whole time, everyone had to take the stairs from…read morethe upper floors. The elevators are actually very scary when they are working and make a lot of noise and have a lot of turbulence. The room was disgusting, smelled like mold, and when I walked in the toilet was running and making a weird noise. I will never ever stay in this shit hole again. I come to Ann Arbor for my job every month for a client, I'd much rather stay at a nicer hotels like the Hyatt, Homewood Suites, Marriott that aren't dirty like this one is. So many dust bunnies on the furniture and carpet at the Kensington, so gross!

This was our first stay at Hyatt Place-Ann Arbor. It's relatively new compared to many of the…read moreavailable lodging in the Ann Arbor area. The entry and downstairs is very well decorated with a large bar and seating to the right and the check-in services to the left additional seating in between and then heading down toward the elevators, a very large area with seating that they use during the complementary breakfast. Our room was clean. I've never found two king beds in one room so I thought that was amazing and it worked very well for us. The bathroom was also very clean. The tub and shower area contained the large pump style shampoo, cream, rinse, and body wash. We really prefer that over the little tiny sliver of soap and little tiny bottles of shampoo. Generally, they put out one shampoo and if you have three adults in her room, it's not going to wash everybody's head. Our check-in was fairly slow the evening we checked in there were two people at the check-in desk, but I think they were having problems with their system and also problems with some rooms and therefore customers, so we got past from the first lady that was helping us and we were about halfway through the process to the second lady whom we had to start all over with. I would've loved to have given this place a five star rating, but frankly based on their Dog fee, I think a four start rating is generous. We traveled with our dog all the way from Texas to Michigan and Ann Arbor Hyatt place is the first place we paid more than $50 for one night for having our dog in our room. It was kind of interesting that the fee being $100 was what you pay. If you're there one night up to five nights -this makes no sense to me. Most of the lodging on the way up was between $20-$30 a night if Hyatt can't see their way to prorate it then at least have a rate for a one night stay and or a weekend stay that is not $100. I'll try to get off my soapbox now, but that was really hard to take and if we hadn't been exhausted and already checked in when we found out the rate we would've gone elsewhere. The breakfast was OK. I would've expected a higher quality considering the brand. They had toast, bagels, and prepackaged muffins available. There were three kinds of cereal, (they did not have oatmeal) which I heard a couple of patrons asking for. The scrambled eggs were plentiful because hardly anyone was eating them. They were either powdered or or liquid pre-blended eggs. There was orange juice, apple juice, and the ice water. There was milk for the cereal, but it was in pitchers near the serial choices. They also had sausage links and patties. I'm not sure if they had anything else because I was there for coffee and juice for my husband and son so I didn't have really much time to explore as I arrived at the breakfast area at 9:30 and they closed it on the dot at 10 AM. I think this is a great choice for families that do not travel with their dogs. Before we stay at a Hyatt Place in the future, I will be calling to find out the fee as I will never pay $100 for one night again!!! I should mention that this location of Hyatt place had many amenities had many amenities, but since we were only there overnight, we did not use them.

The Hyatt Place is hands-down my favorite hotel in Ann Arbor…read more The interior is well-appointed and modern, staring with a sleek atrium lobby that features a library, a bar and plenty of space to relax. I enjoyed the breakfast buffet during each morning of my stay, especially the bagels and hot tea. The heated indoor pool is also a terrific amenity on cold Michigan winter days. I stayed here with three of my family members, and we found our room to be quite spacious. The beds are large and comfortable, making for a perfect night's sleep. I usually visit town to see sporting events (Go Blue!) and visit the nearby medical school campus. This hotel's location is perfect for both purposes. It is also not far from Kerrytown, an especially pleasant neighborhood of the city that is home to many good restaurants and small businesses. Overall, I could not recommend this Hyatt more. I look forward to staying here again on my next visit to Michigan.

It was clean through out the whole hotel. The room was nice and clean. We had to wait a little bit…read morefor our room to be ready. My mom and I only stayed one night. We were having some problems with the TV remote in our room. The elevator was small to fit into. But the staff there are friendly too.

Amazing place!! I love the pool the staff and the rooms! The room was very comfortable and very…read moreroomy! Will be back.

Very friendly customer service. Very Clean room Awesome…read morefitness room Workout equipment in every room Handheld shower head!! Fresh food for breakfast with healthy options all made fresh to order

We stayed at the EVEN (our first and probably only time) for the University of Michigan's 2025…read moreParents' Weekend, Sept 12-14th. We booked the hotel months in advance due to the high demand and difficulty getting hotels for Parents' Weekend. Upon our arrival, the pool was closed and out of service, but the hotel seemed clean and our room (a "suite" -- a bedroom with a separate living room with a single bathroom in the bedroom, was necessary for us as our daughter stayed with us and used the pullout couch) was decent. It even (kind of oddly) had its own stationary bike and yoga equipment. First night was uneventful. The second night (Saturday, Sept 13th) was not. After a long day of pre-game activities with our student and his friends, then a big football game and then dinner, we retired to our hotel for a much needed night's sleep. However, at 11:45pm, we were shaken from our sleep by loud fire alarms urging us to evacuate (we assumed). We hastily dressed and went down to the lobby. There was no smell of smoke or evidence of a fire. Firemen were roaming around, although no one (not a fire representative nor anyone from the hotel addressed nor instructed the guests about what was happening. We all just assumed we needed to leave the hotel and wait outside in the parking lot. Finally at 12:15am, a man who was likely working at the hotel almost indecipherably said guests should go to the adjacent hotel across the parking lot and wait in their lobby which we did. Someone heard the cause may have been carbon monoxide but nothing was officially announced. At 1:20am, we were summoned to return to the hotel whereupon the same man from the hotel informed everyone that the hotel was unsafe to re-enter and stay inside overnight due to high levels of carbon monoxide. However we could quickly enter to retrieve our belongings and then exit again. And, the kicker was that were to find our own accommodations for the night -- at 1:30am in the morning, on Parents' Weekend. No assistance was offered. No inquiries about guest well-being nor apologies for any inconvenience. The whole situation was appalling. To this day, we are still waiting for the general manager to call us back, as promised, to discuss compensation. This is a horribly run establishment and I can't recommend anyone staying here. I would give it ZERO STARS if I could.

Other than the check-in person, who was not very welcoming, this is a great place to stay! I liked…read morethe room, comfy newer bed, and in room fitness equipment. Parking was free and they have plenty available.

I really loved this hotel for several reasons but my only problem is the bed made me SUPER itchy!…read more): What I loved: free parking, friendly staff, free breakfast (restaurant style not continental), printing, nice gym pool and jacuzzi, a modern and clean room, and workout equipment in the room! What could have been better: WiFi, rooms aren't too sound proof (could hear the college students at night), and my bed )-: I was in room 248 and the first night, I felt itchy during my sleep. (Btw I shower before bed lol). The second day, I came back from work and took a nap and was extremely itchy again. I got up, showered, and went about the rest of my evening feeling better. When it came time to go to bed again, I woke up within an hour feeling severely itchy and couldn't sleep it off ): Timothy, the staff who helped me, was very kind in accommodating me and moving me to another room! (404). I still felt a bit itchy (maybe that was residual?) but at least better than my first room. But the problem with this room was that I could hear the traffic and planes so if you're a light sleeper I'd suggest bringing earplugs! I really would love to stay here again but I'm just afraid of my itchy experience ): I've stayed in many hotels and haven't had a reaction like this before!

I attended a conference here and I thought it was a wonderful venue. The food and service were…read morebetter than most catering kitchens. They had great salads, good coffee, and an especially delicious chocolate mousse cake. The meeting rooms were spacious. I really couldn't ask for more.

Nice big lobby and bar/restaurant…read more I'd have better wifi if I tied a coat hanger to a microwave and whispered Google to it.

breakfast was always at a desirable temp. staff was pretty accommodating. got plenty of time to…read morevisit my sister while in michigan...would return

First out dated interior and old equipment. Elevators had burnt out floor lights. The biggest hit…read moreis the terrible food and food service. Eggs must be more expensive up here. After 7 mornings never had warm eggs. It seems like staff can not get the timing of egg and meat at same time. Frozen bread and the kicker is the toaster does not work. Been saying here for 10 years for conference and this is going to be the last. We are very sorry for staying here.

Overall, it was a decent stay. The location was great, not far from the UM campus and close enough…read moreto a mall and other useful shops and eateries. Costco is across the street if you have a membership! Staff: super friendly and accommodating! Once I got to my room and settled in a bit, the front desk called to see how I was doing. I let them know the room was a little smoky smelling so they quickly moved me. Room: it is was quite decent for a motel. There were a few cobwebs but nothing crazy. The pillows were kind of sucky, more like bag of cotton balls rather than a pillow. Make sure you bring some slippers, the floor of the room is sketch. Motel location: it was off the road a little and looked abandoned during the day but at night the parking lot filled up quickly. There's also a pool, if you're into that.

Hey for 45 dollars and remodeled how can you go wrong? The flat screens are nice. The showers have…read moregood power and the heat works great. The staff is friendly and really care. Why spend over 100 a night when you get a clean room for half that.

Helpful and friendly staff. Quiet and clean…read more Easy to find off I 94 at State Road. I will return.

I am a titanium elite with Marriott so I am well aware that more often than not Marriott properties…read moreare old, run down in desperate need of renovations, or at least very dated. I chose this property because it claimed recently renovated and it mostly is. But the exception is the TVs , which are only slightly larger than a computer screen and really thick, so obviously very old. The kitchen was mostly ok, but if you are going to do some cooking just be aware that the stovetop is one of those models , with those cooking coils that don't even lay flat. That model was old in the 90s! So if a TV or stovetop are important just know they were not included in the renovation. But the staff was professional and accommodating, not always the case at Marriotts.