We come to Red Bluff to visit family. We just wrapped up a 3 day stay. When booking, I reserve on-line, and then always follow up with a call to the front desk. Roxi is always great , and this trip, we met Brittany, who is also great. Professional, yet friendly. The rooms are always clean and fresh, the whole staff is amazing, including house keeping. The pool is always sparkling. Breakfast is delicious, and the food area kept neat and tidy. The chocolate chips cookies put out nightly are the best ever! The over all vibe is really pleasant. We would not stay anywhere else when in Red Bluff. read more

Surprisingly similar to other Hampton Inns I've stayed at. Check-in was fast, and the lady at the counter offered me several recommendations on where to eat that night. The room was a standard Hampton room, and at $130 for the evening, about the standard price. Location was convenient just a short drive off of I-5. I'd stay here again, though I missed the 6am breakfast as I hit the road to Vegas at 5am! read more

Don't stay here!!! We have stayed here several times in the past without any issues. However, our last visit insures we will never be back. We arrived around 9:00 pm after a long day of driving. Once we got to our room, it was clear the cleaning had not been completed. In the bathroom there was a used washcloth draped over the shampoo dispenser in the shower, a used bar of soap in the soap dish by the sink, the toilet seat was up, napkins on the table by the bed. These things put us on high alert so we checked the bed, where we found hairs on the sheets.We immediately reported it to the front desk, who told us the hotel was full so they couldn't move us. So, we asked for clean bedding so we could change the sheets. After 3 attempts, we got the correct size sheets and were able to sleep there. I made three attempts to talk to the owners/managers, but they did not call back. I then lodged a complaint with Hilton. They contacted the hotel who said they were unwilling to do anything about it. I find it alarming that they are okay with what happened! So, I guess the message is that it's fine when there are no issues but if you have any, don't expect the owners to do anything about it! read more

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We stayed as a landing place for our trip to Lassen Volcanic National Park. The rooms were very clean and the service was stop on. They do offer breakfast in the mornings and had a very nice selection of choices. By this point I have gotten to know the breakfast rotation so I was very surprised to see options I haven't seen at any other Hilton properties so far. I would highly recommend this location if you are passing through, visiting family, or are in town on business. read more

Room was decent and the stay was fine overall. Some parts were good, others were average. Clean enough and service was acceptable, but nothing particularly stood out. read more

Room was nice. Heater wasn't working initially but they came and got it fixed. The thermostat was definitely off, it was set to 76 and it wasn't anywhere close to that. I keep my thermostat at 66 and it is warmer. read more

A great quick stay on the way up to Oregon. Great hotel, clean, nice, comfy beds! Left too early to try the breakfast but heard it's good. Pool looked refreshing too. Cheaper than Redding. We'd stay again for the right price!!! read more

rude customer service constant complains overall a poor visit from the second I got here

Clean and an inviting staff. Easy spot to stay on the way north. If you get up early you can grab some breakfast on the way out.

This Hampton Inn & Suites has become our regular overnight stop between Central Valley of California and Central Oregon. It has very easy access to and from I-5, plenty of onsite parking, friendly staff, clean rooms, comfortable beds, and a nice complimentary breakfast. Just about everything that a tired traveler needs. Another plus is the assortment of nice, nearby restaurants In Red Bluff. Almost across the street is a drive-thru coffee shop to get that drink-for-the-road before getting back on I-5. I have already booked our next night at Hampton Inn & Suites Red Bluff. read more

WARNING PET OWNERS This hotel charges an outrageous fee of $75.00 for a one night stay. read more

The hotel and room were clean. However, the walls are very thin. We were on the second floor and when someone walked above us it sounded as if the ceiling was going to give out. First night, our next door guests decided to party until 1 in the morning, even though we called the front desk at 11pm to let them know. Second night, they were replaced by guests with a crying baby who kept waking up throughout the night. Despite wearing ear plugs, noise coming through the walls is not tolerable. Then we were finally able to go to sleep around 5 in the morning, the beautiful light coming in through the cheap plastic blinds makes sure you can't sleep. This is the first hotel I've ever visited, that didn't have curtains! Not sure what customer service other reviewers are talking about since there never seems to be anyone manning the front desk. The young man who checked us in after we waited in the lobby for 5 mins was very rushed and not at all friendly. If you value sleep, I would not recommend this hotel! read more

Hampton Inn & Suites Red Bluff - Light coming through at 6 am. - Hotels Near Me - Red Bluff, California

Made a same day reservation on the Hilton Honors app. Check in was available immediately on the app & a digital key was available in the app as well! Too easy! This feature is nice when you're tired and just want to get to your room. When I got up to my room I was happy to see an upgraded room with fixtures. Plenty of towels & hygiene toiletries. I personally used what was available. I looked up the brand and they are known for being "clean" as in no harsh chemicals / dyes. I thought that was a cool option. There's a card saying if you forgot anything to come down to the front desk for complimentary options. There are a great number of electrical outlets which was awesome since I was traveling for work and needed to get all my devices charged. Bed and pillows were so comfy. I fell asleep quickly and comfortably! A hot breakfast is included! Items included bacon and omelette bar, waffle maker, various baked goods, fresh fruit, oat meal and cold cereal. There's a 24 hour coffee and water bar at check-in. Free parking on site & located a couple miles off of I-5. Would definitely stay again. read more

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Tweakers siphoned the gas out of our moving truck, while in view of the hotel security system. Hotel staff did nothing about it, didn't even let us know the security footage was reviewed. Stay at your own risk... One star for being pet friendly, albeit the surprise $50 non refundable fee..one star for having wine for sale, which was needed after driving for so long. read more

Greeted at check in with two cold bottled waters!! Bathroom is clean and bright. Lots of plugs and charging ports available. Cold mini refrigeration unit already cold. Microwave in room though I did not use. Single use coffee maker was relatively clean with 2 reg and 2 decaf packets . Ample clean towels! Overall, great stay and would recommend for business traveler! read more

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I'm here in red bluff for a business trip; here's a quick run down: PROS Comfortable beds Clean towels, sheets etc Convenient location Easy check in (used app & didn't interact with staff) Cons: 1st floor smells like cigarettes (I had 2nd floor so it wasn't as prominent) You can hear just about everything since the walls are thin. Bring earplugs!! Water in the shower doesn't get hot, stays pretty lukewarm I did not have the breakfast, so I can't speak on that. read more

absolutely the worst hotel experience..we booked our hotel room sweet for two nights on the Hilton app. When we arrived, we found we had two room reservations for one night. The front desk told us she would need to call the manager to ask if she could refund one of the reservations..what? One of the reservations we didn't make? Meanwhile, I'm exhausted from a 5 hour car ride and my toddler is so having a full meltdown in the lobby. All we have been talking about is going swimming, to come to find out the pool is closed indefinitely. No room discount and still hoping for a refund for one of the rooms read more

This place was just alright, but I wouldn't stay here again. All the camping spots around Lassen Volcanic National Park were booked this weekend so we opted for a hotel stay for two nights. Here are the pros and cons: Pros: - Super spacious rooms. - Lots of great TV channels. - Free continental breakfast with different offerings per day. - Free coffee and tea 24/7. - Plenty of towels in the bathroom. Cons: - Walls are THIN. I'm a light sleeper and could hear every single person that went through the hall. - It had the weirdest bathroom sink set up I've ever seen! The tap is on the right-side of the sink so when you're washing your hands, all the water from your right hand gets all over the counter. - Pillows were very flat. - Elevators were super slow so we just ended up taking the stairs most of the time. I think this is totally fine for a night or two, but I'd definitely try elsewhere next time I'm in Red Bluff. read more

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Friendly staff however, we weren't pleased by our room that had carpet stains and a broken window pane, complete with the broken glass still in the frame, covered with cardboard. I know Covid is straining a lot of resources and services but this just seemed a bit much. Overall, it was okay. I might be hesitant to stay at this particular Hampton Inn again until Covid settles down and services resume for hotel maintenance. read more

Hampton Inn & Suites Red Bluff - Broken window pane in guest room with taped cardboard Tape was already coming off. We did not peel it back. - Hotels Near Me - Red Bluff, California

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Noise, staff is unprofessional, unhelpful, rude, and untruthful. They offered to make a bad experience up to us then didn't make the reservation when we arrived the desk clerk would not look up what was available, stood there and looked at us then left it to us to book online before she would look up rooms. We left for another hotel but before we left asked for the GM's name and she refused to give us their business card or name. Will never stay there again read more

In the middle of the pandemic, and no masks? Even the staff are walking around without protection. I DO NOT FEEL SAFE HERE. This is a place travelers go. From everywhere. Wear a freaking mask. We chose a Hilton brand because I thought it would be safe and well cared for. I was wrong. Also- WiFi is terrible. And key card readers only work once out of every 4 or 5 tries. Seriously let down from a Hilton property. read more

Hampton Inn & Suites Red Bluff - UPDATE: our son went to take a swim in the pool. Even the guy at the front desk admitted it was FREAKING DISGUSTING. - Hotels Near Me - Red Bluff, California

From check in to check out everything was great. The front desk staff was friendly. She checked us in quickly as she multitasked on the phone and with lobby guests. Heather who I had spoken to prior to arrival was awesome. She helped me resolve an issue before coming. I didn't have the opportunity to use the pool or gym but did see many people heading to the pool. The room was spacious, clean and the bed was comfy. Will def stay here on my next trip.. read more

Thank you Hampton Inn. Malcom took care of parents and made sure they felt welcomed. He went above and beyond what would be expected. It is nice to know there are lovely people in the world like him. We really appreciated all of the friendly and nice employees. Room was nice and clean. Breakfast was fantastic too. Thank you! read more

My stay was ruined by an employee's passive-aggressive behavior; who's name was curtis, including turning off the lobby lights and the TV without warning. Additionally, his threatening demeanor towards multiple guests, threatening to kick us out of the building, created a hostile atmosphere. This type of behavior is unacceptable in the hospitality industry and severely detracted from my enjoyment of the stay. read more

I'm currently staying at this hotel. I woke up early, and headed to breakfast at 9:18 AM only to find that the sausage, and biscuits and gravy were empty. This left the breakfast basics such as a waffle maker, apples, dry cereal, and yogurt cups. Being that I could get those options at most hotels I decided to patiently wait for the "hot breakfast" featured on their website to replenish. I gave up waiting at 9:31 AM, and I'm now in my SUV, and leaving the hotel to go pay for a hot breakfast somewhere else even though it's "included" in my stay. Disappointing. read more

The check in staff was slow. They did not give me a receipt upon check out.. The room was 141.90 for a night. I was charged 150 extra and don't know why. The breakfast (included) was horrible. We stayed there because we were traveling with our 3 dogs. A chihuahua, a bearded collie and a great Pyranees. We were not told of any additional charges.we got in late (11 pm) and left at 8 am. We never left our dogs unattended. I will NEVER stay there again read more

Stayed here for a night while passing through the area. Always enjoyed the Hampton inn brand and this did not disappoint. Great staff. Great breakfast. The rooms were as expected. I would stay here anytime. read more

Hampton Inn & Suites Red Bluff - Hotels Near Me - Red Bluff, California

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SO BAD ! I don't know what any of these comments are talking about it being good, front desk guy tall wears glasses has an attitude all the time while his wife walks around doing a lot with a smile on her face she's not the problem he is *Customer service from her is good but he's terrible always in a pissy mood I locked my self outtve my room then need to get back in so I went and asked the guy at the front desk to ask for a new card an so he gets me a new card that one doesn't work so I go back to the desk again to have him help same thing so I come back again to solve the problem not even mad. I actually said sorry man still isn't working and was laughing about it. He proceeded to give me a mean ugly smug look at me like I'm dumb or something then goes I "goto your room and I figure it out " then walks out all mad so I fallow him and he goes to the door it won't open with that card so he opens it with his master. When he does that he swings my door open with an attitude and sees that there's a mess from the night before on my table and starts telling me I'm messy and can't keep the room like that when I literally had a fast food meal out that I hadn't thrown away yet... that isn't even his business lol -The rooms are terrible they smell like cigarettes and the shower temp is only scolding hot (no cold water ) the ac in some rooms doesn't work and when they do they usually smell like black mold wich is super bad you wake up feeling congested and sick The only thing reasonable is the 50$ nights stay on Priceline lol I work a blue collar job so I stay in hotel a lot and this one sucks Plus you got tweakers everywhere trust me read my comment and make your decision based off my experience I'm not being overdramatic or some Karen it's honestly just super ghetto if that's down your alley and you don't care than it's for you read more

Board hard AND squeaky beds. Stained toilets. Staff was nice. Close to freeway. ...................??????? read more

The room was nice and the breakfast was good. That being said...... My issues are lack of proper masks by staff and patrons. And outside is in need of work a pile of rubbish was left on the side walk for 4 days and almost all the lights around the west side and back of building are broken which makes it unsafe to walk the path or take my service dog to grass to potty we were there for 7 days and I was the only one I saw clean up after her animal. read more

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The rooms are clean, the breakfast is good and so is the service. But the pool is a disaster! There's no hot tub, and the main pool was freezing cold - in July! Also, the main pool was leaking water. My son (who can handle cold water) watched the water level drop at least 4 inches while he spent an hour in the water. If they can get a hot tub and fix the leaking pool I would give this place 5 stars - I know Hilton has the money to do that! read more

It is sad to see a hotel that's supposed to be associated with a renowned Hotelier like Hilton provide such poor customer service! One can expect this kind of service from Super 8 or Motel 6, but not from Hampton Inn. Instead of trying to cut corners during a difficult time such as this pandemic, they should be providing, at the very least, the good service that this chain is known for. Needless to say, I will be taking my business somewhere else. read more

Room was fine but TV had no internet and we had planned on streaming a very important minor league baseball game and wanted to watch a Netflix series but could not. Would have been good to know as we could have stayed in a better town that had better restaurants and a TV that provides the basics. read more

Nice clean HUGE rooms! very clean, great staff and breakfast too which had everything, eggs sausage, gravy juice etc. Night guy was very nice! read more

I had to make an emergency drive from Washington State down to Southern California and back. This place was just about midpoint, so I stayed here both ways. The staff was friendly and helpful, and the handicap accessible room was one of the largest I've ever seen. The down sides: 1 No walk/roll in shower. It was a standard tub where you needed to step up and over the side of the tub 2 The TV remote would only change the channel if you sat at the foot of the closest bed and stretched your arm out. Or we're standing directly in front of the TV. Otherwise, clean hotel, friendly staff, and a decent free breakfast. read more

Heather is absolutely amazing!! She is such a pleasant person to deal with in a stressful situation. She was gracious and kind and got me a room in a timely manner. Her kind attitude and savy customer service is what drew my attention. This girl needs a raise. I would for sure recommend this hotel simply because of her. Thank you so much for all of your amazing help and making me feel comfortable. Your awesome!!!! read more

Hampton In Rocks! In a pinch I was in desperate need of a business center, Mercedes the MOD helped me out with the copies I needed. I would have had to drive 50 miles too otherwise get these. We stay often at this hotel and will certainly be back because of the wonderful customer service and rockin hotel!!! read more

Hampton Inn & Suites Red Bluff - View from our suite - Hotels Near Me - Red Bluff, California

Absolutely ghastly experience. We walked into the hotel and absolutely no one was wearing a mask. Please be aware this was at the height of the pandemic. There was a man drinking a beer flirting with a girl at the front desk so it took us over 20 minutes to get her attention. The first room they checked us into had not been cleaned or sanitized. As a matter of fact, the bed hadn't even been made. No one had touched it since the last person stayed there. We got them to move us to another room which was okay but we couldn't really leave the room because of everybody running around without masks. I'm a diamond member with Hilton and I will no longer stay at this property. I will not run the risk of me or my family getting sick or injured due to the lack of safety precautions. read more

My family and I stayed at this hotel and it was way better than what we expected. The lady at the front desk was very welcoming and helpful. She made sure we had everything we needed for a comfortable stay. The hotel has a lot of amenities to help you feel at home like a mini fridge, coffee maker, and a microwave. They also offer free wifi, a lot of cable movie channels, and Netflix accessibility. If you forget something, they have complimentary personal items to get you by. They also sell snacks, frozen foods, and medicine at very reasonable prices. The room was very clean and comfortable. Highly recommend this hotel for a comfortable stay. read more

Good quality hotel! The desk staff was extremely personable and friendly. Definitely a great asset for the hotel! The double queen suite was large and very clean. Nice snack room for goodies for the kids. My only cons was that 1. The pool wasn't heated - but then again who else but crazy kids would want to swim in 40 degree weather and 2. Could hear the kIds jumping in the room above us starting at 6. Next time will stay on the 3rd floor - easy for that. Would definitely stay here again if I was in the area. Across from a Starbucks too! Can I mention again how nice the desk staff was? Forgot his name - but he was great read more