My daughter and I recently stayed here for 2 nights and couldn't stop saying "this hotel is just so…read morecute!" Cute in a southern charm type of way. Cute in a has a jar of (delicious) cookies at the check in desk at all times. Besides being so cute it's located perfectly right in UNCs campus and just blocks from Franklin street. We had a car since we were making our way thru North Carolina and needed to drive to Duke a few times, but if you're visiting UNC you could probably get away without a car. The room itself was cute (of course) and clean. My only dislikes was that the tv didn't have Netflix so my daughter and I couldn't watch a movie together, but my phone sufficed. The walls were also a little thin and we had some noisy neighbors. We enjoyed the brunch buffet before checking out on Sunday and it was delicious. Id I was bag in the triangle area I'd definitely stay here again!

We had a great stay at the Carolina Inn. I used to work at the CI when I was in college as a…read morebanquet server so it was nice to return as a guest and see it from a different lens. The hotel is now a Hyatt property and the renovations added modern touches to the sleeping rooms and lobby and restaurant. We parked overnight and the valet and front desk and all the staff are extremely friendly and hospitable. The standard rooms come with showers so I paid an upgrade for a bathtub. The rooms come equipped with a mini fridge, robes, a lovely Nespresso machine, and very comfortable bed. We had a delicious dinner at Crossroads and also a fantastic brunch buffet on Sunday morning. The hotel is known as a wedding venue so it is a great place to host rehearsal dinners and weddings and have the guests stay overnight. It is the university hotel and has the Carolina charm and history and is a great place to stay for alumni, weddings, or other local events. You are within walking distance of the campus and right by Franklin street. Thank you for making our staycation so fabulous!

The Siena Hotel, Autograph Collection, was an experience like no other, to say the least! From the…read morehotel staff to the rooms themselves, we experienced a very special and highly refined impromptu "escape" that was embodied with all the finest aspects of Italian elegance. IMO anybody who has actually been to Italy would agree, every detail evoked the charm of a Tuscan villa but with the perfect amount of modern luxury. Our room was well designed and clean, and the overall experience felt truly elevated. But the true highlight was dining at II Palio (their signature Four Diamond restaurant). Simply put: the food was phenomenal. From the perfectly crafted brisket and short rib burger--to the house-made meatballs and incredibly seasoned, fresh oysters, every dish showcased top-tier ingredients and culinary precision. Finally, the overall service was exceptional: Hotel staff were welcoming and gracious as well as knowledgeable, and genuinely enjoyable. That said, the addition of II Palio is second to none! This hotel and restaurant isn't just a "hotel restaurant"--it's a memorable destination AND we're already planning our return!!

Southern charm in North Carolina! My room was giant with two balconies overlooking the parking lot…read more I got to check out the gym, which was located on the second floor. Small but clean. Love the charm of the hotel. I was there for work so I didn't get to check out more. Super cute

I first stayed in this Hampton Inn & Suites not long after it opened. I think it was in 2014. I…read morelast stayed here this past week. First, what attracted me to it was its great location, just at the point where Chapel Hill and Carrboro meet. So it's more or less within walking distance of the Old Campus of UNC, the main part of Franklin Street and also of Weaver Street and other parts of Carrboro. Plus, it's right across Main Street from Gourmet Kingdom, my favorite Szechuan Chinese restaurant in the state. As a Hilton Diamond and fan of Hampton Inns, I appreciate being upgraded to a junior suite and getting free parking, instead of having to pay $12. Speaking of parking, it's a little confusing. Hampton has two floors (think it's the fourth and fifth) of a public garage that serves a small shopping area. There are also six Diamond spaces near the entrance to the hotel on the first floor of the garage, but they were occupied when we checked in. The parking lot is free to shoppers but costs most Hampton guests $12 (again, Diamonds excluded), which is a little weird. In most ways, this is a standard issue urban Hampton, with good, if the usual limited service, and clean rooms. I must say this Hampton is showing just a little wear and tear since the first time I stayed here about five years ago. Nothing serious -- just little things, like a tear in a sofa and worn buttons in the elevators. The A/C struggled to cool the oversized room completely. One other small complaint: The TV is a little on the small side (this in 2019, not 2010 or 2015) and the channel selection doesn't include TCM or any of the Hallmark channels. Prices are slightly on the high side for a Hampton. With taxes we paid nearly $170 for king double regular room, although we were upgraded to a queen junior suite, so I can't complain. Breakfast was the usual Hampton buffet. One new addition was smoothies, in a couple of flavors. All in all, though, I recommend this Hampton Inn & Suites for its great location and solid delivery of quality/value.

I stayed here with a friend the night before his surgery and, unfortunately, the room conditions…read moreadded stress instead of comfort. I am a Diamond member and he is Silver, but our status didn't seem to make any difference in the quality of the stay or how our concerns were handled. The AC never kept the room cool, even running continuously, and by the second night it was so hot we chose to leave early rather than try switching rooms. The mattress was completely worn out, the curtains were literally falling down, and despite requesting extra pillows, none were provided. Overall, the room felt like a typical college‑area hotel that's been heavily used and not properly maintained. On the positive side, breakfast was good, and the location is very convenient if you need to be close to the university or medical center. However, when we informed management at 1 p.m. that we were leaving early due to all of these issues, we were told there would be no refund or even a discount for the second night. Given the uncomfortable room temperature, poor maintenance, lack of responsiveness, and the fact that loyalty status did not seem to matter, I would rate this stay 2.5 stars at best and would not recommend this hotel unless proximity to the university is your absolute top priority and you're willing to overlook comfort.

Excellent hotel experience at The Rizzo. Very, very clean. A lot of amenities for the price point…read more Nice fitness center, swimming pool, bar, restaurant, etc. A little displaced from main campus at UNC but not inconvenient at all. Nice bonus with each floor having guest pantries that include free ice cream, coffee, Coke products, and popcorn. Such a nice experience that I almost want to keep it my secret!

I recently had the pleasure of staying at the Rizzo Center on a trip to the RTP area. The Rizzo…read moreCenter was a spectacular stay, situated in a safe area, next to numerous walking trails, and provided a range of amenities. Although note that you can't really walk to the main campus from here (although they provide a guest shuttle option). Check in was quick and easy, and staff were friendly and helpful. Our room was clean, comfortable, and was stocked with luxury amenities like Nest bath products and a stocked Keurig machinene. The Rizzo Center also had a full-sized gym, complete with two stationary bikes, a rowing machine, a peloton, a cable machine, a couple of treadmills and machines, and full dumbbell sets. They also provided a guest pantry, which was open 24/7, and stocked with ice cream, soda, coffee and tea. They also had several laundry machines on each floor, free for guests to use. The complimentary breakfast on the first floor was great, and included oats, grits, fruits, yogurt, pastries and hot foods (frittata, scrambled eggs, french toast, sausage/bacon, etc.). Definitely recommend staying here when visiting the RTP area.

I really enjoyed my recent stay at this terrific mid-priced hotel in the heart of Chapel Hill,…read morewhich welcomes guests with a distinct college sports theme that celebrates the town's Tar Heel heritage. From the Dean Smith and Michael Jordan guest room artwork to the basketball court play area on the third floor, the whole place feels like a giant pregame pep rally. My standard balcony room was clean and cozy, with a comfortable queen bed and a decent-sized bathroom. Parking is conveniently located in an attached two-level deck that's a bit tight but gets the job done. And the convenient West Franklin St location, just a short walk from the UNC campus, makes the Graduate an ideal spot for anyone visiting the university for a ballgame, a student tour, or just to check up on your Tar Heel. There are a number of restaurants and bars within walking distance, including the Crunkleton, He's Not Here and Carolina Brewing. Don't want to leave? There's also a small restaurant and bar right off the lobby. Reservations can be tough to secure on gamedays and graduations, so book early. But if you can manage to score a room here, you might just discover your new favorite lodging spot in Chapel Hill.

What made my stay was the assistance I received from Faith and Randy. It was kind of them to care…read moreenough about my comfort to check on me several times and address my questions and concerns. It's amazing when you receive such personalized care. Many thanks to them for their kindness, their actions made it a 5 star stay! Kudos to management for hiring such great staffers.

Complimentary parking is always a plus, but it's a bit further than you'd expect. If it's raining…read moreyou will definitely get wet lol. The property is nice enough if you're just in for an overnight. I'd recommend something a bit more higher end for an extended stay. There's always young people staying here so if quiet is your vibe then perhaps the Sheraton or AC. If you've never stayed in an Aloft, then just know the closet has no door. The fridge is usually under the sink. But the beds are comfy...

Had to call to get my room cleaned. They didnt clean it , then had to call down stairs to get…read moretowels... nothing. Called back to remind them ,and finally brought them up. I asked them to empty my trash that night since they didn't do it during the day. Still dont have a trashcan ,and its the next night. Been here all week. Parking is not great. Plus to the stay are close to unc school, fresh market etc. Not sure I'll stay here next time in town

This is just an average Hyatt Place nothing special. The rooms are the same as every other Hyatt…read morePlace. The breakfast was average except for the eggs they were terrible. The staff are nice. Good place to stay for the price if you are looking for a nice hotel if you are planning to stay for a UNC game!

Overpriced for what you get - which is to stay, not a lot. Dated interior, uncomfortable beds, not…read moreeven a bottle of water. Save your money, find somewhere nicer.

Great B&B. We called Tom while travelling and he immediately accommodated us. The B&B is located in…read morethe historic downtown of Hillsborough, close to all amenities and great restaurants. The room was spacious and very clean, beautiful windows on two sides, central air conditioning and nice full bath. The historic house is a gem to explore with an interesting collection of artwork. Our host was super helpful in advising us on local activities and worthwhile restaurants. He is very knowledgeable about the Inn's and the local history. The cook prepared a 5 star spread for us for breakfast featuring his favourite "teddy bear" fruit sculpture. What a treat!! Enjoyed the back porch with view of garden which supports a number of species of migrating and local species of birds. An orchestra awaited us every morning! Such an enjoyable stay- hope to be back sometime.

Thank you Tom for your cheerful hospitality during our stay at the Inn at Teardrops. The room was…read morecomfortable, clean gave us the feeling of history throughout the property. And oh what a breakfast Jorge cooks up. It was delicious and plentiful. We will surely stay with you again at the Inn at Teardrops when we come to North Carolina. Best regards, Vaughn and Maria, Tampa Bay, Florida

If you need/want a comfortable stay at a hotel, this is not it. This is not it…read more I'm writing this review at 5 AM after having had very little sleep last night due to the super uncomfortable mattress. I honestly feel like sleeping on the floor would have been as comfortable as this mattress in this room. And for what I paid for this room I expected much more, much better. Checking in downstairs I was greeted by a beautiful spacious lobby, a fresh scent in the air, and the check in reception desk staff was friendly and super competent. I chose to park on site because it was freezing outside and I didn't want to have to walk too far as I'm traveling by myself. Parking below the hotel is available for a cost. Getting down under the building in a larger vehicle can be a little scary. But I managed to easily find parking and hopefully later today when I leave, I won't have any issues. I took the elevator from the parking lot up to the fourth floor where my room is and easily found my room. But when I open the door to my room, it smelled like dirty sheets. Like dirty hair that needs to be washed. It did not smell like the fresh scent of the lobby. The decor is very masculine and uncomfortable. The couch that I sat in started to unfold itself as I'm sitting in it is the best way I can describe it. It's like it can turn into another bed in the room, but it's so poorly made that while you're sitting on it the bottom cushions start to slide out like it's going to turn it into the bed. Very uncomfortable and hard. The actual king size bed looks like it's going to be super comfortable. It's got nice, fluffy sheets and pillows on it however, I cannot get comfortable in it as it is hard as a rock. My hips are killing me and my right arm keeps falling asleep. I cannot find a comfortable position. There is no alarm clock, so I have to check my phone to check the time. Good luck figuring out the light switches. I spilled some water and there are no paper towels, so I chose to use a washcloth to wipe it up. Thefloors are laminate so wiping it up should've been easy and I expected the washcloth to be virtually clean when I picked it up, however it was filthy. So when was the last time these floors were mopped? And then I started looking around that's an area rug and there are several dark stains on the area rug. I had to turn the heater on because the air conditioner was running and the room was freezing. I mean outside it was 33°. The heater was so loud. I called downstairs and they offered to send someone up, but I was already in my pajamas so hopefully after I check out, they will check it out because it sounded like a freight train was in the room every time it came on. The walls are pretty thin and I know this is a college town and there was a concert here tonight. I knew that I would hear sounds from the street, but it was the sounds from the hallway and the rooms around me that was super annoying. The iron never heated up enough and water spilled all over the clothes I was ironing. Had to use the hair dryer to remove the water. Some previous yelpers said the water pressure in the shower was light. I found it to be perfect. But the hotel provided shampoo, conditioner, and body wash all had a male-centered fragrance. Overall, I'm very disappointed in the stay. I have a pretty long day ahead of me with a lot of driving and I got basically no rest. And my back is stiff.

I am rating the bar only! Angela is the best bartender! We are Marriott members who live in Chapel…read moreHill and come to the AC to see Angela! We followed her from another employer that fed me as healthcare worker during covid! Last Saturday night was crazy and I was totally shocked that she was the only bartender! UNC and DUKE just completed their game. The bar was packed! As more and more people filtered in! Angela continues to serve every customer as they were the only one there with her smile and infectious laugh. Glasses were piling up on the side, but Angela was there making sure every customer was happy and taken care of! Believe me they were surely. We had seats at the bar and got to observe the Great Angela at work!!

Slightly on the older side when it comes to room amenities. The property is kept in good shape so…read moreit's not very noticeable if you're not a regular traveler. My last visit I was here on business but was able to have my wife along for the short trip. She had a run in with a supervisor of the housekeeping department. I left my feedback with someone at the front desk. I'm a platinum elite member so that allows me to check out later, 4pm late checkout if the hotel isn't overbooked. This stay they weren't. But this supervisor knocks on the door and says we need to checkout by 12pm. The desk agent said they had plenty of rooms. I wasn't in the room at the time this happened but I did seek him out to find out who he was. I informed him of my member status and walked away to speak with the desk agent. I haven't been back since...

Front desk staff was good and room comfortable. Not OK was having to pay for parking in hotel lot…read moreand no included lobby coffee service in the morning.