This location has a Great staff and clean building. They make sure to take good care of of you and…read moreanswer all your questions

On our recent trip to Bentleyville with friends and our families another hotel left us literally…read morehigh and dry. (They were going to not have water during our stay.) However The Cobblestone, Fawn and Kaytee saved the day. They were able to get us two rooms fairly close to each other and we had a lovely stay. The amenities of this hotel are amazing from the breakfast lounge to the coffee station. Everything about our station was comforting and pleasant.

My kids love swimming so we rented a poolside suite. The pool area is nice but the room not so…read moremuch. We got the suite cause we needed the pull out bed. As you can see in the pictures, it could not be used because it was broken and would not pull out all the way. Questionable stains on the couch and the carpet and the ceiling is falling apart. Couldn't flush the toilet at night cause it's louder than a 747. Fridge was warm. We told them about the broken pull out and they just offered to move us. We had a lot of stuff in the room and it was not worth moving. Could have offered some money off the room.

We were on a 9 hour drive home and our car starting having issues ( on a Saturday) , so we were…read morestranded till a shop could open Monday ... Monday morning we added another night to be safe if our car wasn't ready . Turns out our car was ready a half hour after check out . We contacted Expedia to see our options as we booked this hotel through them . I have in a chat that Expedia would cancel with hotels permission. I walked down to front desk and was explaining the situation... the manager Michael said no we will not cancel this reservation ... I again explained the situation thinking maybe he would have some sort of compassion, But No he again repeated himself in a very rude tone ... I said Wow and walked away . I called best western customer service and they even tried to talk to the manager to see if they could make an exception. NOPE he stuck to his decision. DO NOT STAY HERE !!!

This property was probably nice in the 70's but has been neglected since. The construction workers…read morethat stay here leave their work boots in the hallways telling you what this location has become. We also noticed lots of construction workers in the parking lots drinking at night. Not a big deal but could be intimidating to some travelers out on a walk or arriving after dark. Maintenance is lacking. The old carrier ac units are noisy and would freeze up regularly. Rooms are older and in a semi maintained state. Old furniture showing wear and definitely not a white glove clean experience. Breakfast is no longer included but available for purchase. This is a property that is right at the point of needing to be demolished vs repaired. Sad as it is a pretty location with the marina and water on two sides. Overall this would be like an interstate Super 8 property for comparison. Adequate for a nights rest but if vacationing with a family I would suggest looking at a nicer property on the Duluth side.

We stayed here for the convenience during a Dragon Boat Festival, and overall it was a mixed…read moreexperience. Pros: -Great location with gorgeous patio views of Lake Superior and the marina. -Large indoor pool with hot tub and sauna. -On-site restaurant with reasonable prices. -Rooms included a fridge and microwave, which was handy. Cons: -Disappointing customer service. -Outdated hotel room with uncomfortable beds and sheets. -Constant humidity throughout the hotel from the indoor pool. The biggest issue came at check-in. I had secured my reservation online with a credit card, but when I arrived, I was told it had been cancelled due to a "credit card issue." I was never contacted about this cancellation. Luckily, rooms were still available and they honored my original rate, but if they hadn't, it would have been a serious problem. When I mentioned this to the manager, his response was that I "should have known" there was an issue since my card hadn't been charged--something I completely disagree with. The hotel should notify guests of cancellations, period. Another concerning moment happened at the pool. A manager noticed a guest vaping indoors, and instead of politely enforcing the policy, he loudly yelled across the area: "I better not see you vaping in here again." While vaping indoors isn't appropriate, the way it was handled felt highly unprofessional. Between the great location and amenities, there's potential here, but the customer service and professionalism left much to be desired.

It's okay at best, the 3.5 star average (I see Sept 2023) seems fair for my experience…read more Seems like it was recently remodeled. Staff was helpful. Room was clean-ish. Beds were comfy. However, my biggest complaint is that the walls are thin and you can hear EVERY door slam, pounding feet, etc... If you're noise sensitive, beware and ask for a room on the third floor and away from stairs and elevator. #INeedToSleep Overall, I'd entertain coming back if I needed a one night cheaper place to sleep near Duluth but definitely wouldn't stay long term.

Not a new hotel by any stretch but fairly recently remodeled so you get the larger rooms with a…read moresmaller bathroom and ethernet connectivity lol. Comfy oversized bed. Small TV they do everything possible to keep you from connecting your devices to; took half an hour but I was able to do it. Cat6 didn't work. had to log in with another device and force the login with the IP address and then use that MAC in my Xbox. Not for the faint of heart. The parking lot sucks and you'll see what I mean when you stay here. Stupid slow elevator.

Reviewing the hotel, I was in town for two nights at the same time as a teacher convention, and…read moremost everything was either booked or unreasonably priced. After my stay, I don't regret my decision. Opened in 1924, the hotel has hosted many US presidents, but JFK as the last. The rooms has been updated and are both clean and well kept. They have the requisite mini frig and microwave, current model TV. No in room coffee, no complimentary breakfast, but there is a restaurant in the lobby open for breakfast and lunch six days and dinner or Friday. More paperwork to check in than there would be a a Ritz Carlton, but they operate in an old-timey way, and what's wrong with that? A choice of bars and restaurants on Tower Avenue which runs in front of the hotel. Yes, I'd stay there again.

Had a great stay. Nice old fashioned hotel with rooms that were basic, comfortable, and pleasant…read more We even got to use an actual key for the door! It worked well for our stay and was budget friendly.

Don't let the parking lot and the lack of bricks on part of the building scare you away! This super…read more8 was clean and quiet with friendly staff and decent size rooms. Free breakfast and 4 cup coffee maker in room is a plus. The location was easy to find and just a few minutes from Canal Park over "the high bridge". There is a couple of restaurants steps from the door and a good sized gas/convenience store next door. Being from Seattle we loved the seagulls on the roof! Some people may not like that. It's only two stories but lugging luggage up the stairs was not fun. Other than that we enjoyed our two days here.

My husband has a service dog and we called ahead to verify because the signs on the building state…read morea no pets policy. We were told they cannot refuse a service dog. We stayed for 3 days in July and the service was great, nice room, and the staff was very accommodating. We booked for 4 nights in August and the staff treated us like we had the plague. The carpet in our room was damp. Our bathroom door did not shut. The staff was not friendly or kind to us. We were told we could not refuse housekeeping services and that the Do Not Disturb sign was just a suggestion. Apparently, they could come into our room any time. My husband works as a care taker of an apartment and had just passed his Fair Housing exam and knew all those things were untrue. We'll never stay there again.

Came here for Grandma's marathon, and was able to get a room for two nights for a half decent…read moreprice, specifically for Grandma's weekend. It was really close to busing to and from Duluth and overall a decent experience. I don't think that I would personally stay here if I was doing a Duluth trip just because it is around 20 to 25 minutes out of the city... But specifically for Grandma's weekend it was great!

The Seven Fires Steakhouse in the Black Bear Casino (Carlton MN) has excellent food and service. My…read moresister and I visited on August 5, 2026, and we were very happy with everything we ordered (it's rare for us to love everything we order). I had the chicken wild rice soup (best I've ever had) and their house salad (more like a dinner salad with a variety of cherry tomatoes and homemade croutons). My sister had a side salad (about 1/3 the size of mine but still a good size) and an 8 oz. steak. She ordered it medium rare, more on the rare side, and was so happy when that was exactly what she got. It almost always is straight up medium - and she said it was perfect. We splurged and shared a piece of tiramisu which was also delicious. With drinks (an ice tea and a cocktail), the bill was about $50 (minus tip). We are happy to recommend this restaurant. We even complimented the chefs afterwards.

Room with a fantastic view ! We stayed in a 2 bedroom room, the bathroom was huge and it was so…read morenice to have a full kitchen and a full size refrigerator!!! We will definitely be back !

Beacon Pointe I have been and try to be a frequent traveler…read more Through my professional activity and vacations with my family, I have had the opportunity and blessing to travel around many parts of the world. I can speak and offer opinions with particularity and knowledge about hospitality. Unfortunately, lately, service and attention to detail have declined significantly. Perhaps due to cutting corners and not giving travelers what they deserve. Remember, people look for that little corner that somehow makes them feel close to home. I was very surprised and delighted to find this place. I didn't expect such personalized, friendly, and professional service. When I checked into the condo, I was pleasantly surprised. Large, comfortable, well-appointed, and with very tasteful details in the decor. Very well thought out. The privacy of the unit (305B) is excellent. The kitchenware and utensils are of very high quality. But the most important thing is the cleanliness and hygiene. A very rare bird, or Rara Avis, to find. I hope they continue like this. Especially with the bedding and towels. I wish them the best. Just one detail. They should have at least one unit with a shower for disabled guests, not for me, but for other people. Thank you.

The hotel wasn't worth the $200+ per night price tag. The common areas seemed neglected. The walls…read moreare paper thin and unfortunately the guests next to us were very loud at times. Scuffed and stained elevators, peeling paint, and rusty bathtub drained. For the price point, I expected at least better cleanliness. I'm glad I only stayed one night. I wouldn't be writing a two-star review if this was like $75 per night, because you know, you get what you pay for. Even so though, in a popular place like Duluth, you'd think you'd take a little more pride in your accommodations.

Great view and where flexible with us staying longer. But the elevators seem like they are on their…read morelast stretch. Also we had no room service over our 5+ day stay. Also every door handle will shock you. If you're a tourist please be careful downtown Duluth is full of homeless.

I gotta start with the fact that I kinda hate all hotels, even nice ones. When I stayed at the Ritz…read morein Chicago or the Parker Meridien in NYC, despite the high design and luxurious touches, they still just felt like hotels. Meh. That said, the South Pier Inn was a remarkable surprise. To be fair, we sprung for one of the large rooms that was adjacent to the Aerial Lift Bridge. The room wasn't cheap, but there is nothing like looking at your window and seeing a thousand foot tanker sailing by a stone's throw away. Amazingly, the rooms are so well insulated from noise you could miss the whole thing. Fortunately, the hotel offers ship spotting calls, even in the wee hours of the morning so you don't miss a passing vessel (if that's your thing). The front desk staff was a textbook example of Minnesota nice. Such lovely people! And the simple continental breakfast (which I also usually hate) included wild rice cranberry bread made at an 80 year old institution. We even had the misfortune of booking a room when the small parking lot was being redone. However, the hotel managed that escapade very well, providing off site parking and a shuttle service to our car. It was such a treat to be able to walk over the bridge into the canal district, for a quick dinner without a drive, and to have such a well kept home base for our Minnesota adventure. Thank you for a lovely stay. I sincerely hope we get to return.

What a stunning surprise in our cross country trip!!! A wonderful staff provided us with comfort…read moreand welcome. The bed had the most amazing sheets!!! So soft and comfortable I didn't want to leave and the jacuzzi tub had a 3D view of the channel. It was an amazing wonderful stay. My husband and I have stayed at 5 star hotels all over this country on the 4 month journey and I can honestly say this is the only one I could come back to.