The VA had come far from where we were at years ago. With more options of being seen by doctors…read moreoutside of the VA for quicker appointments in case of backups at the VA hospital. A process that is processed by your primary care physician to Community Care for selection of a doctors office and the soonest possible appointment. Also available is My Healthy Vet, which is the quickest way to communicate with your primary physician or the nurse for all of your needs, such as prescription refills, follow up appointments, regular appointments, medical orders for vet, messages, and consult extensions. Emergency room has other doctors assisting during daily working hours for a more efficient process. As always arrive at least 15 minutes prior to your appointment and try to be patient....

Horrible care. Went for throwing up blood. I was told they didnt have a GI department! They didnt…read morebelieve me or my husband and we were both shocked because they did only blood work and let me go. Run from this hospital! They only care about the bottom line. Can't be a doctor and insurance carrier at the same time.

Many years ago the ER wanted to send me home with a 290/230 BP from chest pain because the EKG…read morewas't showing anything unusual. I insisted to kept over night, they did, and at ~9 am my widow maker heart attack hit. They wheeled me to the stent room and had to wait in the hallway as the Dr in call was late for his shift. Then as he was ready to stent me he called to the attendent in the back of the room for a particualr stent # and he said "we don't have that one!" He asked what ones do you have and he named a few and he said I'll take that one. I had about half dozen Dr, walk into my room after, stayed a minute then left. Was never told anything then dumped to the curb 3 days later and billed $25K for Drs and $75K for hospital. Now to 2025 and went to an Urgent Care for intestinal blockage that need a CT scan. The Dr said Do Not Go to Hampton Carplex. I said I know and I won't. Went to Bon Secore Mary Immaculate ER and was taken right in. Good thing as I have a AAA I never knew about.

I've been a patient since hospitalized in 2017 for legs splitting open and leaking as if I had road…read morerash it was chronic Lymphadema my legs looked like two big tree trunks and yes I had been seeing my doctors for that and back problems my PCP and Pain Management Drs. I can tell you I'm now disabled cannot stand straight up am in constant pain and cannot seem to get help I don't understand I have good insurance and seems to me if it's not something simple they just shift you around with no answers or help I have Diabetes but, no diabetic Dr. have had a heart episode may 2015 but, no cardiologist have lymphadema but, no lymphatic Dr and pain management lets just say started with a new place had MRI done 2days later back gave out and the pain was unbearable sent me on my knees and trying to catch breath called my new place answer, we can't get you in until ur appt on 24th go to ER ( and sit for hours no way) I've just been trying my damnest to hold on till appt on 24th I've been rushed to ER with bleeding colon ( bled all day) my PCP said call ambulance go to ER did that still sat in waiting room for 5 hrs as they were understaffed I know not their fault but, makes it my problem and that problem could end up really leaving me screwed

Hampton University Proton Therapy Institute is a Godsend. If you or a loved one is diagnosed with…read moreProstate Cancer, make sure that you set up a consultation at HUPTI www.hamptonproton.org 757-251-6800. For your own benefit click on the following link that dispels the myths about Proton Therapy www.protonbob.com/proton-therapy-myths.asp

From the owner: At Hampton University Proton Cancer Institute (Hampton Proton), our mission is to deliver…read morecutting-edge cancer treatment with the highest standards of care and compassion. We are committed to improving the quality of life for our patients through innovative therapies and personalized treatment plans. Our purpose is to offer hope and healing to those affected by cancer, utilizing the most advanced technologies available in the field of Radiation Oncology. Proton Therapy is a state-of-the-art form of radiation treatment that uses protons instead of traditional radiation therapy to treat cancer. This method allows for precise targeting of tumors, minimizing damage to surrounding healthy tissues and reducing side effects. Proton Therapy is particularly beneficial for treating complex and hard-to-reach tumors, making it an ideal option for various types of cancer. Our facility is equipped with the latest Proton Therapy technology, and our team of highly trained specialists is dedicated to providing comprehensive care throughout the treatment process. We work closely with each patient to develop a customized treatment plan that meets their specific needs and ensures the best possible outcomes.

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

We have had to use Riverside Medical Center ER on three different occasions in the past two years…read morewe never had any issues. I always felt like I was taking care of and my family was taking care of. The staff was polite and did a wonderful job with their work. I was comfortable waiting when so had to, and my husband who ended up staying the night was well taken care of. One of my children volunteers there during the summer and they absolutely love the volunteer program they have. it is a very well operated volunteer service.

I went to Riverside for a heart condition. After a few checks, EKGs, and other tests, I was…read moreadmitted for a coronary artery stent and a replacement aortic valve. GREAT experience with all the doctors, nurses, and staff. After the operations, I was set up for cardiac rehab at the hospital for 3 sessions per week for 12 weeks. GREAT experience with the rehab nurses and their support. Constant EKG monitoring and blood pressure checks. I highly recommend Riverside. Absolutely nothing bad to say.

SLOW and RUDE No real organization to care…read more DOES not listen to the patient for full information before prescribing or determining condition Even with a reservation, it took THREE HOURS just to be seen for a sinus infection and then 30 more minutes to get the script I was likely exposed to flu, covid and norovorius, pink eye etc.. just waiting to get some care

Terrible experience at M.D. Express Urgent Care (Newport News)…read more I went in fully aware of what was wrong with me and exactly what I needed to get better - something my primary care physician has successfully prescribed for me multiple times in the past. After a culture confirmed what I already knew, I simply asked for the medication that I know works for my body. Instead, I was met with condescension and arrogance from Helena Lewis, the practitioner on duty, who outright refused to prescribe it. She informed me the side effects were too risky, despite me explaining clearly that I've taken this medication before with no problems - and that I'm well aware of the risks. Her response? Still no. Let me be clear: the medication I asked for is NOT a narcotic, it has no recreational value, and to my knowledge, it can't be abused or used to make illegal substances. Yet I walked out of there with nothing. I was essentially told that I was going to take what Ms. Lewis wanted me to take because she decided she knew my body better than me or my own doctor. She didn't listen, didn't trust my experience, and didn't care that I work 13-hour shifts for the next three days and couldn't wait to see my pcp or take more time off to do so. I've had far better experiences with Patient First, where they actually listen to the patient. M.D. Express, on the other hand, clearly prioritizes their own rigid opinions over patient care and common sense. Thanks for nothing! Helena Lewis clearly has a God complex and no interest in listening! I will NEVER return here - and I suggest you don't either, unless you enjoy wasting your time, money, and energy on a provider who thinks she knows your body better than you do!

Spoke with two intake people and both were rude…read more The actual process with the lab or nurse was great. I'd score the place higher if the whole package was better. Overall I won't come back for healthcare purposes as I don't have to deal with the front end people. Not worth the hassle even if the providers are decent.

In and out in under an hour! Reading the reviews, I was hesitant but decided to try for myself. I…read morewent on a Sunday at 6PM. The parking lot has ample parking. Upon arrival, the lobby was very clean. It was only 2 other people waiting. Check-in was super quick and easy. Everything is electronic. Immediately after I finished my check-in, I was sat down by the intake nurse. She was so warm and friendly. Amazing encounter. I sat down for maybe two minutes before I was brought back to see the physician. The physician had great bedside manner. She was warm and welcoming. She listened to my concerns and she gave her diagnosis. She answered all the questions that I had. She ordered my medications and gave me my instructions. After that, I was on my way. Overall I had a wonderful experience.

Beach Medical Pavilion is a newish facility housing a number of medical practices. It is conviently…read morelocated on Will O Wisp Drive off First Colonial Road. The street runs parallel and south of the outer parking lots on the south side of Sentara Virginia Beach Hospital. The location is extremely convent for the doctors who perform surgical procedures at either the Hospital or its Outpatient Surgical Center, which is located just across the road. The building has a tremendous amount of parking. Actually some of it might be overflow parking for the hospital. Handicapped parking is available near the front door. The building is nicely designed, both indoor & outside. The lobby gives a circular feel with its decorative flooring. It is always kept meticulously clean & maintained. My Gastroenterologist is located on the center's second floor. Their office includes surgical facilities where less complicated procedures, such as colonoscopies, are done. The level of care I've received has been quality. I've always been made more comfortable by its close proximity to the hospital. The choice of a practice in this facility is one you won't regret.

I called several weeks ago with general questions about a CPAP machine. I take care of my aunt and…read moreshe will be seeing a sleep Dr within the next few months to get the process started. I wanted to get ahead of the game. I called ABC to get some general info. The lady I spoke to on the phone was rude and acted like she didn't have time to answer my questions. I commented on how unprofessional she sounded and asked to speak to a manager. She stated she would have someone call me back. Of course, I never received that call. Several days later I called again. I spoke to a gentlemen named Ahmad, who was absolutely wonderful.He was able to answer all of my questions and I didn't even request to speak to a manager at that time because of his exceptional customer service. We will not be going through this company for the CPAP, obviously but I appreciated Ahmad making up for my initial experience.

I'm just another person who has had a problem from day one with this company. On week seven trying…read moreto get CPAC machine. Countless calls, understanding it's in process, Then I was told they sent a document for me to sign and doc you sign, nothing so far. Hopefully I'll get a CPAC machine before I die!

I called at 830am to check on my script and was told it was ready. I asked if they were open all…read moreday and was told yes I get here at 1pm and told pharmacy is closed for the rest of the day. I really need that script and have waited all week. Unbelievable horrible customer service!!!!

Jencare used to be about quality, now it's about quantity. Gone are the days of the friendly staff…read morewe used to know, now everytime you go to an appointment, there are new faces, checking you in, new nurses and heck even the turnaround for the doctors is ridiculous. Very disappointed in how they handle complaints, been calling for almost a month, NO ONE has returned my call, this is ridiculous.