I stopped by at 9:58 a.m. and found the door unlocked, so I walked in assuming the store was open…read more I was immediately told they didn't open until 10:00 and was denied service. That wouldn't have been a big deal, but the woman working at the front desk was extremely rude and made the interaction feel unnecessarily unpleasant. For context, I was there to pick up meat for a large party and planned to spend around $2,000. Instead, I took my business to another local butcher. I'm not saying Wicked Good Butcha doesn't offer quality products--I've heard good things about their meat. My issue was solely with the customer service and the way I was treated. A little courtesy and professionalism would have gone a long way. I left feeling genuinely disrespected, which was disappointing.

Pricey but it's a Butcher you should expect to pay for quality. Lamb tips always great not always…read moreavailable but I get it. I'm doing review as I've been a loyal reward member & frequent customer & had weird experience today. Asked for Rib Roast, bone in, guy went to see if the "have any" 10 mins later another (Mgr?) comes out; " how big a roast...?" Two ribs..." "I can't do that I'd have to open a large cut etc". Wow they didn't want to sell me a $200 roast they have on hand? Very weird. I'll cash my "Loyalty Member" points/credits & will be done. I understand holidays are upon us but I've spent THOUSAND at this place each year since open...NOPE I'll drive to be a "loyal customer". One out of five or 10 only due to location.

We have always loved going to Prime Butcher in Windham -- it's one of our go-to spots, especially…read moresince my husband is a total carnivore and appreciates great quality meat. Last week, for the first time ever, we ended up with a steak that just wasn't up to their usual standard. Honestly, it's so rare for them that we didn't think much of it, but my husband stopped in today and mentioned it. What happened next is exactly why we keep going back. They didn't just acknowledge it -- they went above and beyond. They replaced it with a free NY strip steak, and on top of that gave us Prime Butcher playing cards and a big bottle of their "Everything" seasoning. Completely unexpected and absolutely appreciated. That kind of customer service is hard to find these days. They didn't have to do any of that, but they did -- and it speaks volumes about who they are. The manager and staff are always smiling, cracking jokes, and just genuinely good, down-to-earth people. And the meat? Always beyond delicious -- you won't find better anywhere else. We'll definitely continue to be regulars. If you haven't been yet, you're missing out.

Everyone was so pleasant and knowledgeable. Everything we tried was absolutely delicious. Can't…read morewait to go back! We'll definitely become regulars!

Great little place with a very helpful and friendly staff. Best cuts of meat around and always…read morewilling to go the extra mile to make you happy. Love this shop.

I'm a big fan of old school local markets and go to them whenever possible. We used to go to Roy's…read morewhen we lived in Peterborough for 5 years, 3 years ago. We thought they were "okay" but not spectacular. I've changed my mind! They staff is incredibly nice and down to earth. The meat is excellent--my go to places in MA have gotten pretty disappointing with meat that's clearly low grade, but not Roy's--their steaks & marinated meats are unmatched with anyplace else I can compare them to and the prices are very fair. The ambience is great if you want to be in an old school place that's 100% like grocery stores in the 1960s. Lastly, their prepared foods (especially the cranberry chicken salad) are the BEST anywhere and put all the other stores I've been to in recent years to shame.

Excellent customer service, amazing quality and selection of meats, grab & go meals/sides, and…read morelocally sourced products.

Bought a couple of 2 pound prime ribeyes on 6/19/2026 at $39.99/lb. Reverse seared them after…read morecooking in oven, the same way I've successfully cooked quality ribeyes for nearly 50 years. Couldn't have been more disappointed. They were so tough we didn't eat half of them. Go to Costco. Better quality at less than 1/2 the price.

This place is 12 stars!!! Wonderful beef, haven't had a bad cut of beef yet!!! And the owners are…read moreso very friendly! Prices are spot on also!!! The service is incredible. The store is very clean and the prices are so reasonable for a small town butcher.

The greeting from everyone behind the counter is with a smile, good to see these days. I have been…read morehere a few times and have ordered the Roast beef sub each time, an Italian Sub once and the Beef Chili twice. This store is consistent. Not too much mayo on the Roast beef and I am overwhelmed with the amount of beef that is put into the sandwich. The beef was super tender, very tasty and not bleeding. It's so good to see you get what you pay for here, they put local sub shops to shame. The Italian sub was just as awesome and it was made with generous portions as well. The chili is saturated with beef and has a heat that sneaks up on you. The store is eye pleasing with a variety of groceries including fresh protein, frozen meals, sauce, salads and more. I'll be back with a little bit more cash for something from the shelf. Worth the trip.

New owners have taken over this location and if I am being honest it took me about 8 months to…read morenotice. Very consistent turn over with both thr staff and items with changes being integrated some slow and some immediate. On change that had me going here more often than I had before are the prices, where before it wouldn't be uncommon to see strawberries at 9$ a pint or mayonnaise at 12$ now i really fee like they are more reasonable with close to a 33% reduction in price of both and other items that seemed unnecessarily bloated. They no longer have sushi which drives my daughter crazy but their soup is so much better now and honestly I could get it once a week at least with how good it is compared to before it kind of tasted like an after thought of left overs about to go bad.

Compact and charming alternative to driving a long way to other health food markets. Yes it is…read moreexpensive, but if you're conscientious about eating farm raised meat and clean foods that aren't full of chemicals you can shop here without having to sort through junk food. The staff is extremely nice and helpful.

Marinated Steak tips with Mac & cheese were exceptional. Butcher Shop had too many choices of…read moresausage, flavored burgers

We didn't mind the wait. The steak was good. I asked for mine butterflies and well done. I was…read moretold they don't butterfly the steaks. I believe you should be able to order your steak cooked the way you like it. They ran out of biscuits. Then they sat us in a hallway with tables, where the waitresses are walking by with dirty dishes. Guess they want as much money as possible. By the was the steak cost 45 dollars. Won't be back!!!

I had heard great things about this store's sandwiches and cookies, and I finally had the chance to…read morestop in for lunch during a workday--and I'm so glad I did. From the moment I walked in, the atmosphere felt welcoming and relaxed. The staff was friendly, attentive, and made me feel genuinely appreciated as a customer. The service at the deli counter was smooth and efficient, and it was clear the team takes pride in what they do. Everyone I interacted with was pleasant and professional, which really added to the experience. Checking out was just as easy, with a calm and courteous interaction that left a good impression. As for the food--exactly what I was hoping for. The sandwich was fresh, well put together, and made just the way I asked, and the cookie was a standout treat to go with it. You can tell care goes into both the ingredients and the preparation. The shop itself looked clean and well maintained, and overall it felt like a place that values both quality and customer experience. It's the kind of spot that makes a workday lunch feel like a small break you actually look forward to. I'll definitely be returning and recommending this place to others. With so many options around, it's refreshing to find a local deli that delivers good food, good service, and a genuinely welcoming environment.

Since the recent remodel and reopening the ambiance is good, better than before. Food, not so…read moremuch. It is fair (at best and 20% more expensive for a smaller portion) and service, while very pleasant is much slower than before. Was there with a group of regulars today and that was the group consensus. Granted, they just reopened and have (quite) a few kinks to work out. Time will tell........

My brother and I stopped here a couple times for breakfast while we were in the area skiing for 2…read moredays. They breakfast is made fresh to order and they do have some unique combinations on the menu. They are a one stop shop for fresh food or grocery items. I was happy to have them located so close to our hotel. It made the mornings a whole lot easier! We tried a couple donut varieties, breakfast sandwiches and bagels. Everything was delicious.

This place is great. Really friendly and some really good quality meats. But the food here is…read moregreat. I had one of the best chicken sandwiches ever. This sandwich was so tender and juicy. The bread they use is soft and delicious. I am really glad I got to try it. The burgers were just as good. Even though simple but just very tender and tasty. The loaded fries were very good. This is for sure a place I would recommend giving a try. Not a very big place but good amount of seats. Quick and easy.

I'm pretty sure, these guys could probably name the animal your cut of meat came from…read more I ordered a 2 lb slab of pork belly for Siu Yuk (Cantonese crispy pork belly) for stupid bowl Sunday. It came out amazing. the image on the left did not dry enough (Italian porchetta seasoning), did not crisp well, on the right classic Cantonese with five spice powder & I served it with ginger, scallion sauce - perfect, crisp, melt in your mouth...gone

These guys know meat. They have an insane selection of quality cuts that you could probably go your…read morewhole life never seeing again. On top of that, these guys are super knowledgeable and give great advice on preparation and anything else you need.