I can't even begin to express my gratitude and the relief I have been blessed to receive from…read moreFernando. Worse time ever to have to demolish our bathroom and worse find mold .‍ . Desert Dry Restoration has been on time and the most professional people we have dealt with ever in years of owning our home . The relief today as the painting and restoration is done is remarkable!!!! To see a beautiful new bathroom and flooring is wonderful. Even better no mold ! We live in Bakersfield, California and this amazing company came all the way up here to help us . THANK YOU DESERT DRY RESTORATION!!!!!! Beyond highly recommend this company. The Norberg's

Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

Flavio was outstanding. Extremely patient with me. Remained…read moreon standby for weeks and ready to start at a moment's notice. The best part is the amazing job he did while taking meticulous care to cover my floors and protect walls or wood from any scratches. My neighbors also commented on how clean and quiet they were. He made an awful experience extremely bearable.

We called because our neighbors pool overflowed and flooded our property. Called M.A.C…read more Francisco arrived quickly and determined what needed to happen. They pumped the water out from under the house, turned the soil and put fans in. They took photos and videos of all the work every day. It was really helpful to get a progress report. Amazing service. I'd recommend them to anyone

In the beginning of December there was a leak under my sink that caused extensive damage to my…read morecabinets. My landlord hired Rainbow international restoration to fix my cabinets as well as replace granite and install Quartz countertops. Not only was this company efficient! They were quick !!! They were polite and respectful! Santiago along with his team communicated every step of the way. My concern was Christmas was rt around the corner and they worked everyday to deliver what he promised. My kitchen looks absolutely stunning and a wk early!! If you need any work from this company Do not hesitate!! They are the best! The bonus is they're also just really good people. My landlord is in real estate and worked with Santiago several years ago as well so that says a lot because she is very picky. They also put up with my yappy little dog

I've worked with Santiago and his team twice now--first time years ago on a property in Palmdale…read morethat had suffered water damage, and most recently on my rental property in the Santa Clarita Valley. Both experiences have been excellent. The work was professional, high quality & completed on time. What really sets them apart is that the owner, Santiago, stays personally involved from start to finish, ensuring everything is done exactly as promised. The kitchen turned out beautiful, and both my tenant and I are happy with the results. I recommend Rainbow Internation, Santiago and his team without hesitation to anyone needing high-quality restoration services.

Had water damage in shower with the possibility of mold behind tile and drywall. Horns removed the…read moreentire shower, tile, drywall and treated for mold. They went above and beyond replacing shower, tile, shower door and did a great job.

If you're looking for excellent service, this is the place to stop your search and ask for Hugo…read morenow. We had a potential issue underneath one of our properties and he drove an hour and a half to come and look at the situation.. fortunately for us, there was minimal to no damage but his customer service knowledge and expert opinion was excellent. Strongly recommend his service and his company for water, remediation, plumbing or construction..

Zachary is amazing! We had a leak from one of our upstairs bathrooms that caused some water damage…read moreto downstairs bathroom beneath it. Zachary came out to assess it the day we called him and had an estimate for us that same day. He was very honest and thorough by stating what our options were and what the pros and cons were. When it carne time to do the work his crew was amazing. They did everything he said they would do, and they were very friendly and knowledgeable, too. They cleared the water damaged and replaced the drywall so well it doesn't even look like we ever had an incident. The rate was very reasonable, too. We did have to make a deposit first, and then pay final payment when the work was complete which I expected and is fair. Overall we are VERY pleased and will use him and his services again. He's now part of our list of household contractors.

Zack is amazing first of all. I know nothing about construction. I stay home and work off my…read morecomputer all day long all of a sudden my floor was wet. I called his company in and they got to the bottom. He explained the whole process thanks to him. My house is now mold free.

Unfortunately, I cannot recommend One of a Kind Restoration. We had a leak at my mom's house that…read morerequired the involvement of insurance as we had to tear out a bathroom vanity and several pieces of drywall to deal with water damage. I made the mistake of going with this company, recommended by my plumber so I thought they would be good, instead of using someone contracted with my insurance. Initially I was pleased, as the owner of the company took time out of his weekend to help me file the insurance claim over the phone. However, from that point, I was mostly dissatisfied with this company's work and business practices. First, their workers attempted to remove the desk in my mom's bedroom that is literally built into the wall because they claimed they needed to put fans behind it. While I understand that they detected moisture around the desk, I was not happy with the fact that their workers started removing all of the items from the desk and trying to detach it without discussing with me first. I had to tell the owner on the phone to leave the desk alone. Second, they ended up putting too many fans and tripping my circuit breakers several times. A minor complaint, but seems they should have known that beforehand. Finally, and most egregiously, they kept (and still have not returned) my $1k deposit even after getting paid by my insurance company. Every other contractor I've dealt with has rolled the deposit into the final bill, and since the final bill was paid by insurance, I would have expected One of a Kind to return my deposit but they never did, even after I sent multiple emails requesting it back. Overall, while One of a Kind is initially responsive and helpful, their actual work is subpar, and their billing practices are shady in my opinion. If you have a leak situation like the one I did, I would just go through your insurance. Wish I had done that instead of being out $1k for something that should have been entirely covered by insurance.

There aren't enough words in the world to express my frustration with this company…read more Long story short: after a cat 3 water damage event, they set up their fans for a 2-3 day dehumidifier project. Screened the area off with plastic, gave no instruction on how to prepare (and what to remove from the area), and unplugged my freezer full of food without telling us. In the screened off area. Days went by with no progress. Then a smell pushed through the house reeking of sewage. Then it worsened. Their project manager was notified at every step of the way, and our concerns were dismissed. Then when I had enough, I took down their plastic screening on day 13 and it was revealed that they unplugged the freezer. The dehumidifiers were spending my energy to dry the air, defrost my carne asada and lasagnas and butter, distribute putrid scents through the house, all while whirring away with an unrelenting hellish noise. Not to mention all the spoiled pantry items that would've survived 2-3 days--not 2 weeks' worth of heated, dry air. Of course they admitted fault. But those who did were suddenly "no longer with" the company. Emails bounced for MONTHS. We went with other contractors to finish the restoration of course. And then they had the audacity to come to us for $11k (but the agreed upon estimation was $4k). After all, we rented their equipment by day--and the project took 13 days, right? Needless to say we paid them the amount that was agreed to with our insurance adjustor ($4k) and have moved on from the nightmare. Except this company doesn't get off Scott free, because I'm ensuring that this story and the way they handled it is known by all. Hope that $4k you demanded of us I was worth it.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

We had restoration work done on our roof and were very pleased with the results. The team was…read moreprofessional, showed up on time, and completed the work as promised. The roof looks great and everything was cleaned up afterward. Overall, a smooth and stress-free experience. Would definitely recommend.