Always great, honest service . The only issue is just getting an appointment because they stay so…read morebusy!

Editing this as the owner of Clements automotive In Belmont NC said, to my bad review , "we built a…read morereputation on honesty." but if you look at their website, you will see there are many people who are dissatisfied and he did not make good on my air-conditioning job as he stated in another review that he stands behind his work . He just basically said we don't have to worry about this one anymore. Bad attitude . Here's the absolute truth of what happened .. let me also add I am an exemplary citizen. I work as a F/A for American Airlines going on 30 years . A very fair person and do my best to treat everyone with respect and kindness every day. .. Took my Honda accord to get AC working. Blower worked fine but needed charged . When I picked it up, it seemed to still blow warm air but thought it needed a few minutes to get cool so I drove it home in about 4 minutes. Should have went right back but I honestly thought it needed a couple minutes to get cool and I was very close to my house. I parked the car . Then I Drove it THREE days later & it blew complete hot air . I told owner about it and he did nothing for me . (even though he states that they stand behind their work .) He said with an uncaring tone, "They can blow at any time. "Really? Drive the car home in a few minutes while it's already blowing warm air and three days later it doesn't work and it blew??? You think so? I paid several hundred dollars to have this fixed. I asked several people and they said you did something wrong. I asked several people and they said you should've made it right. I still have no air condition.. He messed up and did not take accountability and responsibility . I paid several hundred dollars. I don't even know what this dishonest person did for that much money. He certainly did not change the air cabin filter either.. I'll enclose a pic. I've been so angry. I'm only now posting about it , as I'm not a complainer but he totally ripped me off. I was going to get my oil changed there recently , but it did not sit right with me to go back and give them my business and then this all came to surface again . I could hear my dad in heaven, telling me not to go to that person . I decided to tell the truth online because it's 100% true no matter what he says . People know deep inside when they aren't doing you right . There's no way that air air-conditioning was fixed . He took my money. These people do not treat others fairly. You may get a good experience here and there, but he completely ripped me off and he knows it. Also, another huge thing, he did not lock my car when I left it there & a homeless person was in my car found rooting around on his security cameras. They called me. How horrible. Police were involved. They can't even lock people's cars at night??? His answering machine is very rude as well . He tells you not to keep calling back in a rude, impatient disgusted tone. Call and listen, Although he may change it . They did not do me any service whatsoever and stole my money by not fixing my air-conditioning. Who treats a client this way? I should have been more insistent because I know that I was correct and that he was wrong, but I left because I'm not a fighter, but guess what ??My anger and his disservice finally popped out and I'm tired of it sitting on it . So here is my response now. I got ripped off because he is dishonest and I'm patient and kind. He is dishonest. Sir, you will get yours in the end. Please stand for me and Go to J&J Auto on Beaty Dr. You'll be treated politely, better communication and better price. Everything I wrote is 100% true. If I were in court. I would raise my right hand and put my left hand on the Bible to what I just wrote. ( I just read a review from a few years ago . The owner responded and he said they stand behind everything they do, but he did not stand behind my air-conditioning job so he is a liar as well. ) He truly owes me an air-conditioning job.

They use quality Aisin Toyota replacement parts for my Toyota Corolla. They also use the correct…read morepink coolant to refill my radiator for the water pump replacement. The only recommendation I have would be that they should break down the cost of parts, and labor seperately when they do a quote. There is also a seperate environmental fee for the service. They also left my car unsecured overnight with all of the doors in my car unsecured parked outside of the parking lot. Security should be important for all customers cars especially when they are park on the outside of the repair shop. They are busy so you will have to wait a few days for the repairs to be completed. The man I spoke to got upset on the phone when I asked him to break down the cost of parts and labor for the repair

I recently had to have an inspection done on my dad's GMC Canyon and I noticed that the brake…read morelights weren't working so I took it to Firestone in Belmont. They weren't able to fix the situation and they advised me to take the truck to a dealership or to an electrical mechanic. So I went to Victory Chevrolet in Mt. Holly and the service advisor told me that I shouldn't waste any money in the vehicle because it was old and smelled liked mold, mildew and had the worst water damage he's ever seen. Needless to say I was disheartened and didn't know what to do so I looked up mechanics in the Belmont and Mount Holly area. This is where I came across R&M Auto Center, their reviews were almost perfect so I called them up and the front desk was very helpful, professional and pleasant. She set up an appointment for me relatively soon. When I arrived, I spoke with Cameron and explained the situation in detail with the brake lights, the driver's window not going down and locks not working. He assured me that it would be taken care of. He also reiterated that the diagnostics fee was $103 and if they didn't resolve the issue in the first 45 or hour then there would be an additional charge for each additional hour. I left my vehicle overnight and when they call me back the next day, to let me know what the issue was, I was worried but Leslie explained that they found the issue and it was a simple fix for the brake lights. I was extremely happy about the price because I was thinking the worst. They finished my vehicle and did my inspection as well in a timely manner. When I picked up my vehicle I was surprised that the driver's window worked and the locks on the truck worked as well and yes the brake lights were fixed. They took care of everything and didn't try to exploit the situation. Overall, I would definitely recommend R & M Auto Center for your vehicle's repairs because they are truly honest, upfront and do great work on your vehicle for a very fair price.

They do good work they just tax on the parts they sell you. They don't use aftermarket parts you…read morepurchase only theirs because they are back by a "lifetime warranty". I got my TPMS valve stem replaced 1 for $148...But I got this lifetime wheel alignment for $200 so I guess it's worth it. They also do inspections for $50 so that's better than the dealership. The customer service is good they show me what it is, the price, the time it take to do it.

I can agree with all the other comments. they're running a scam shop. Francisco Ramos the manager…read moreis in on it. He hung up on me after they tried to say things wrong with my car but no proof. Suki also lies about the final price and they forge your signature to say that you authorized the charges for the work they did. dropped my car off at 8am and had to call them at 3pm asking where the car was. Was hung up on and then had to call back again only to be put on hold. Tensions escalated until I had enough and called the police. The then did everything in their power to get me out of the store as quickly as possible when the police arrived. Terrible reviews and business practices.

B&W is honest and reliable! They always go out of their way to take care of customers. Highly…read morerecommend!

Was out of town visiting Belmont when my car would not start I contacted B&W tire…read moreI had the car towed they immediately diagnose the problem actually offer me a ride to my home 50 miles away repaired and had the car ready for pick up the following day... Can't say enough good about this company

I was SUPER hesitant to give these guys a try because I have a BMW that is absolutely my baby. But…read moresince they're right around the corner and I kept getting their marketing mailers, I finally thought, "Okay... next time I need something done, I'm going to take the chance." Honestly, I was skeptical of all the glowing reviews... until I experienced it for myself. These guys were phenomenal from start to finish. The level of professionalism, hospitality, friendliness, and communication was beyond anything I've experienced at an automotive shop before. They were easy to reach whenever I had questions, kept me updated throughout the process, and genuinely made me feel like my car was in the best hands possible. My vehicle ended up needing to stay an extra day, and I needed to grab my child's car seat from the vehicle. Not only did they already have it waiting for me, but Chris actually met me at the door with it. That kind of customer service is rare these days, and it honestly meant a lot. Chris was an absolute delight to work with- he was knowledgeable, kind, patient (I am a redhead and you have to have patience with us!), and clearly someone who truly cares about customers and their vehicles. You can tell this shop takes pride in what they do and values building trust instead of just making a quick buck. The entire experience exceeded my expectations. The shop itself was clean, welcoming, and comfortable, and I left feeling completely confident in the work that was done. They have absolutely earned my trust, and I will continue bringing my BMW here without hesitation. If you're on the fence like I was, take the chance- you will not regret it. Highly recommend!

Update- The owner called me back and wanted to improve the situation. He reimbursed the tow charge…read moreand Uber.

Well for starters I booked an appointment online which didn't reach their system for whatever…read morereason. Nothing major, but not a good first impression. Next, we asked how much is it to plug or patch a flat tire and they couldn't or wouldn't give us a transparent answer. We typically go to NTB because they offer FREE flat tire repair to Veterans, but this was urgent and we thought it wouldn't be expensive right? Initially they couldn't find the nail, but after a awhile I assume they found it, because an hour later I had to walk into the work bay to see what was taking so long and I guess they were done. The waiting area is hotter than a sauna! We found the thermostat and lowered it to 74 it was at 78!!! They have a TV with no remote and it's off, they have old candy in machines, and it's very dirty and unkept. An hour or so later we were charged $30+ dollars for a small nail in our tire! A complete rip off AND they don't offer military discounts. I won't return.

The guys here are fantastic. Prices are a bit high, but its well worth it! These guys helped me…read morewith installing my cat shield, helped explain the problems with my car, and if they offer you a tire protection plan- GET IT! It saved my bacon when i blew a flat in my tire and i needed a tow truck. And because i had their plan, they repaired and reinstalled that tire for free!!! These guys will send you home with your car in good shape

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

Rick is old school honest and knowledgeable. I have been using him to fix my car for years…read more He is amazing. His quotes are right on and calls if he finds any issues He is also clear if he can't fix my problem. Super quality person No frills. Just a shop that fixes cars. Just what you want. He completely rebuilt the front end of my car after I broke the axle. Super fast and completely fixed I've recommended him to others and they have been super happy too I highly recommend

I'm so glad I took my Tacoma to Rick's for repair because he did an awesome job and I couldn't be…read morehappier. They were so easy to work with and understood my problem. Service and communication were superior and excellent customer service! Thank you for everything!!

Worse service department ever. Brent & Rick are the two God awful people there is. Management needs…read moreto come in and do some rearranging regarding personnel.

Chris at Keith Hawthorne was great! He took the time to listen to what I needed & what my budget…read morewas & found the perfect car for me! He made the process very smooth & easy, it was an overall great experience.