Went in for a sling fitting after fracturing my clavicle snowboarding like an old kook. Didn't…read moreexpect the high level of expert care I received from this very unassuming outfit in Hemet. Well worth the drive from Murrieta. My figure 8 sling has me on my way to playing golf in time for a tournament next month. Thank you!!

I've come in to see Shaun Kaufman on several occasions. He not only has taken care of my diabetic…read moreorthotic needs but he has also looked at my sister's feet after she had a stroke and went paralyzed on one side of her body. During my 20+ years of being type one diabetic I learned a few things: Don't ever go to an office that doesn't show you respect. They never will. I've been to offices where I wasn't even treated like a human. You know the whole "You did this because your diabetes isn't in sparkling control." Or whatever other reason they have to be disrespectful. The fact remains, there really isn't much help training diabetics out there. I have a recently diagnosed friend who was released from the hospital with no training whatsoever on carb counting (and they wonder why there is a problem). So often, almost every medical office, we get that disrespecting. That "Oh she's a bad diabetic" Which is utterly humiliating. So during my visits with the orthotist/prosthetist Shaun, I feel respected. Shaun has never made me feel defensive about my condition or my sister's condition. He just wants to help make things better. My sister is developmentally disabled (on top of everything else) and Shaun is great working with her. The orthotics really help. Shoes these days (especially cute flats) don't have a lot of support. I love my orthotics because I can wear pretty much any flat shoe as long as the orthotic fits.

Great Experience. Very knowledgeable staff and the owner, Craig, is a tremendous energetic and…read morepassionate bike guy. We bought a couple of accessories and had the bike set-up with a new seat, grips and riser on the bars. Everthing installed with a minimum of fuss and a lot of smiling all around.

My dad ordered a bike from Menifee Bicycles for my son's 10th birthday, and the experience was…read moreoutstanding from start to finish. The staff was incredibly helpful, friendly, and knowledgeable, making sure everything was perfect for such a special occasion. The bike was exactly what we were looking for, and the customer service went above and beyond our expectations. It's clear they genuinely care about their customers and take pride in what they do. Seeing the excitement on my son's face when he got his new bike made the experience even more memorable. We are so grateful for all their help and highly recommend Menifee Bicycles to anyone looking for quality bikes and exceptional service!

A few years ago, I injured my foot badly enough to make even walking extremely difficult. I…read morecouldn't go very far without falling. Several doctors worked with me but were unable to heal my foot. I was 60 and feared this would end my time as an active, healthy adult. Then I was directed to Innovative Prosthetic Solutions. The leg braces they made for me were life changing. They made me confident again. Not only can I walk again for miles without falling, I can climb laddes, play baseball, and can almost keep up with my kids who are in their twenties. The leg braces which Innovative Prosthetic Solutions made for me gave my life back to me.

I have been using an AFO for about 14 years now and have been to multiple prosthetic offices…read more Having left Kaiser I needed to find someone to help with some maintenance on the AFO I had gotten from Kaiser. I called the office and felt good about my choice because they graciously booked me the following day. The office is professional and efficient. They took care of my issue and even took extra time to talk about another device that may help me that I could try. I highly recommend Innovative Prosthetic Solutions.

always a pleasure to see Mr. Diaz and the front office staff..they are very welcoming and take time…read moreto talk with you....office is very clean and and comfortable.Any questions I have are answered...

been going for BTK for on like my 5th leg build, I moved from area and I still 45 m in drive just…read moreto keep them Ive been going for about 15 years to Hemet Prosthetics and they have been very good about getting the inserance to cover what I need to keep me walking. I really do apprieciate how they take care of my needs here I have gotten to know the owner Sean and hes a really good ethical person he really does seem to care about his clients.

Don Sr made my first "glass eye" (it's a plastic prosthetic) he did it for free because I was 26…read moreand broke! His son Don Jr made the one I wear today. It is art! Beautifully hand painted and a perfect fit! I love these guys! It's not like you have a lot of choice when you need a prosthetic eye, so you just got lucky that Don is around!

Peter Harsch is the man, the myth, the legend. Not even kidding. I've known Peter for over 3…read moreyears. He's bent over backwards to help myself and other service members. I've had quite a few prosthetics made and they have all been excellent in every aspect. Peter is very methodical and is all about the patient being 100% satisfied. Will continue to be a patient of his for many years to come.

I've known Peter and his team since I was fist injured back in 2012. They all have gone out of…read moretheir way for me on multiple occasions and won't settle with a poorly fitted prosthetic. If you're looking for a team that actually cares, this is the place.

There aren't enough words to express how grateful I am for Rick and the entire team…read more After years of struggling with a prosthetic that never fit correctly, I had gotten to the point where I had honestly lost hope that anyone could help me,But everything felt different when I walked into SCP Rick took the time to truly get to know me and I never felt like just another patient ,That first visit gave me hope I hadn't felt in years and I'll never forget the day Rick told me, "Take your first step,I was terrified and kept asking for a cane because I was convinced I would fall, But he believed in me before I believed in myself, and because of that, I took my first steps and I felt freedom after years of not walking ,what truly sets this office apart is how much they care. They go above and beyond, work quickly because they know how important your prosthetic is, and always advocate for their patients. Rocio does everything she can to get you in as soon as possible, and the entire team genuinely wants to help you succeed. Over the years, they've become more than my prosthetic team--they've become family. Thank you to Rick, Riley ,Rocio, Juan, and everyone in the office. I truly believe God placed you in my life when I needed you most. Thank you for giving me my freedom -Life back.

SCP is a place you can feel at HOME!! I have been to a handful of prosthetic companies that leave a…read morelot to be desired. SCP is top notch! Rick and his team work hard to make a good fit for your prosthesis and they have a personal touch where you really feel like they know you!! Many of their prosthetists also have missing limbs as well so they have first hand experience with the difficulties that amputees can face. The office is a bit of a drive for me but well worth it!! I know some people even fly in from out of state.

Bob, the owner is the best and does everything possible to make you happy!read more

I highly recommend this place. The owner was so helpful & knowledgeable. I had no idea what I…read moreneeded but he was so patient & understanding. His prices are reasonable.

First, let me say that the people at the front desk are great - very friendly…read more I was referred here ( now called LEGACY PROSTHETICS) by IEHP because my orthopedic specialist ordered a custom CMC (thumb) orthosis. At my first visit, I was given a prefabricated wrist brace instead of the custom CMC orthosis listed in the referral. When I mentioned it, the technician went to check the order and came back saying, 'Oh, you're right,' and asked me to return on a day when their custom specialist was available. I returned for my 2nd visit today. The prescribed custom CMC brace should have rigid reinforcement (usually a metal stay) to immobilize the thumb joint. What I received was not a custom orthosis at all, but a low-temp plastic wrist splint made in front of me in just a few minutes, with flimsy, detachable Velcro straps and no real structure. For a true custom device, the mold is typically sent to an off-site orthotics lab for proper fabrication - that did not happen here. The material is flimsy, the straps can be easily pulled off the plastic base, and the thumb section doesn't support the CMC joint the way a real custom brace should. It feels more like a temporary ER splint, not durable medical equipment. Per my research, it's a temporary wrist splint - not even close to what the Dr. prescribed. I can't wear it on bare skin without irritation - I was told I had to use an old sock with a hole cut in underneath. I pictured like high school football player. To be fair, the technician was polite and tried to be helpful, but the product itself simply didn't match the referral or my medical needs. I hope this helps other patients who come here expecting a true custom orthosis.

I had an odd experience. Went to Palm Springs office for ankle brace. Picked out style and color…read morefor custom brace. Said it would take 3 weeks. 3 weeks go by and they call to say no brace. Blamed my insurance (which was already pre-approved). Say brace is now on order, but they me what style and color I wanted, and I realized they no brace was on order. They give me a temporary brace which helped. Don't know why I didn't get it on first visit to their office. FINALLY a big heavy leather brace came in. It was so stiff that it rubbed a bloody spot on my shin. And the heal was so bulbous, I couldn't get any shoe over it. It was total waste. I ended up buying a brace off of Amazon that worked better than anything they did for me. Only reason I gave a 2 instead of 1 was that the practioner was very nice. Woman behind desk, not so much. She never made eye contact. I think she was embarrassed by the bad service!

I woke up early today with terrible chest pains and I was short of breath, so I have spent the last…read more6 hours in the Rancho Springs Emergency Room. I was having a lot more symptoms like being dizzy, blurred vision, slurring my speech and a few other things. In triage my BP was very high in the 190s and over another high number I believe in the 130s. My heart rate was extremely high too, so the triage nurse who was just the sweetest lady called out a stroke emergency. 2 amazing doctors and at least 5 nurses surrounded me on the gurney like a Nascar pit crew. They immediately put in an IV, injected me medication and took my blood several times; as well as an EKG. I was given 3 different MRI's and chest X-rays almost as soon as I came in. Everyone was so kind in MRI room. The lady who operated the MRI machine even prayed with me twice. I'd like to add that we had first gone to Inland Valley Hospital and they were horrible to us this morning. I told them I was have chest pains and stroke like symptoms. They did not even pull me up for triage hearing that and I had to wait at least 5 minutes. They did not call a stroke code and just pushed me back into some weird ER patient only waiting room for a little over an hour. There were at minimum 20 patients in weird little room complaining they'd been waiting over 3 hours after also being triage and saying there were only 2-3 nurses on duty. That's when I decided speak up and be my own advocate. I just got up and exited; telling the triage nurse on my way out that I was going to another hospital. Thank God that I did! Last thing I have to add is that my doctors are extremely competent and seen well educated on cardiac and stroke events, but they have the best bedside manner! They were so great at Rancho Springs that 1 of my doctors walked my husband over to get a coffee! Now that's great service!

My 83 husband fell. I thought he probably broke a bone in his arm so we went to the ER. Check in…read morewasn't bad but it was twice as long as their website said, so about 20 minutes. Once we got checked in we were in a packed waiting room with children throwing up in bags. About 30 minutes later they called him back to the triage room and did an EKG. Then they took him for Xrays & C-scan. Then back to the waiting room and called him back for blood work and admin registration. . Then back to the waiting room. Over 2 hours and no one told us anything. I went to ask the status and the check in desk said he needed to do a urine sample. So he did and back the waiting room. Almost 5 hours total and I ask if they had any results. She said well nothings broke but the doctor likes to talk to the patient after all the labs and test results are in. I ask if we could just go home and somebody can call us. That was yesterday afternoon about 4:00pm today at 3pm still waiting. I just called the ER and they said sometimes urine test take a couple days. I ask so would we still be sitting in the waiting room waiting for the doctor to tell us something. I am so ticked about how they treated my 83 year old husband and how they handle sick people who are mixed in the injured patients. It's no wonder the flu and Covid are so bad. This is unbelievable and needs attention. After 5 hours we decided to go home but they did absolutely nothing to help my husband's pain no meds, no wrap or sling. They said I could do that myself if he thinks it'll help.