So a friend gave me a lobster salad, I thought yum is is going to be good, but when I opened it the lobster was mixed with mayo (it was like sea food salad mix, thr cukes were so bitter I could not eat them and the lobster mix was awful, and they charge $9.99 wow Would of been a lot better with just pices or chunks of lobster on the salad !!! read more

This is a fantastic store, stellar variety of items and easily shoppable. The prices are a little higher than you will see at other places but that is expected from a store if this quality. They also have a rewards program too read more

This is a great place for your go to grocery shopping. Though a few cashiers would be helpful! Food here is never bad/old.

I like the people in our small hometown Hannaford. They are friendly and helpful, but after I visited this store during a Bangor trip for a medical appointment, I really wanted to bring this store home with me. Maybe my hometown Hannaford employees would work in it, for it was the size and variety of this branch that dazzled me. We stopped by because my wife wanted to buy a large piece of the salmon on sale so she could freeze it how she wants. Our local branch only offers pre-packaged grab and go salmon. Plus the seafood had its own section away from the deli. Suffice to say there was more selection in every department. Their variety is so limited that sometimes they don't even have the chain's own sale items on hand. I am pleased to have a supermarket in our small town, but it is hard when other branches are even more super! read more

Prices are high. Not enough sales. Holiday time and baking products way too expensive. Give the customer a break at least once a year. I purchased italian cheese. It was moldy after 2 days in the frig. read more

I just got back from the Hannaford grocery store on Union St. In Bangor. I have a jar at home where I throw my unspent pennies. Hannaford has these "coin star" machines take takes your change and turns them into higher denominations so the cashier doesn't need to count them out. Walmart also has these machines, but they never ripped me off like the one at Hannaford's did. There used to be a 12% fee which I knew about since I've used similar machines before. Guess how much I got back on 139 pennies---0.22 cents!!! I complained and the manager said "it's a third party machine", despite the Hannaford logo on my receipt for 0.22 cents. Like they are not getting some recompense from the machine. OK, so losing a dollar and twenty seven cents isn't going to bust MY bottom line, but what about the (too) many people that depend on every dime to feed their family. I am so disgusted, I guess it's now fashionable to prey on vulnerable people in our society. I hope you will share this post so people pay attention to what it's "really" going to cost when you use coin star at Hannaford's. read more

Night manager "Tommy" is incredibly rude. Customer service associate gave push back on refunding rotten produce picked by hannaford to go and hung up on me. Called back and spoke to Tommy who had immediate attitude and cut me off from explaining my situation. not impressed. read more

Like any large supermarket, you might expect Hannaford to be a mixed bag. That said, there is definitely a corporate culture at work which makes shopping here a less inclusive, welcoming experience for some people than it is for others. I'm a trans woman, and my partner is lesbian. We find that the treatment we receive is consistently worse in almost all departments than what our cisgender / straight fellow shoppers experience. For example, when going through the self-checkout with beer or wine, we've had to deal with way too much brusque, gruff, reluctant treatment from the older shiftleaders (hi Karen!) when they come by to check our IDs, including taking FAR more time to look at my (in-state!) ID than they take to look at my partner's. It's gotten to the point that when Karen or the older lady with light blonde hair is working at the customer service desk, we opt to go through regular check-out instead. We have also experienced bad treatment in the meat department, where we were searching high and low for ground chicken and the guy who I presume to be the main butcher was chilling out chatting up one of his friends who was coming through shopping and (although he took the time to look me head-to-toe in a creepy, creepy way) ignored that we were looking for something. On multiple occasions when going to the deli, we have seen the person behind the counter go from completely friendly to the customer ahead of us to cold, nervous, and passive-aggressive, to the point of silently handing us our package of sliced salami and turning away. For the record we are totally sweet with them and it's very clearly got to do with us being visibly queer. The exception to the rule here was the taller guy with a blond beard (he said he'd been working at delis for 13 years) who was very friendly and professional. Things are very mixed at the fish counter as well. If we're unlucky, you'll get the scary guy with the skull tattooed on his neck who gives us creepy stares to the point we change our dinner plans if we see him working there. If you're lucky, we'll get Jenn who is incredibly nice, knowledgable and helpful. I know I'm not the only person who gets the short end of the stick here- only yesterday when I was going through the checkout I saw a young man with developmental differences being checked through by a cashier lady (Kathie S) with short, grey white hair. She was curling her lip at him and being incredibly demeaning when he was having trouble paying with food stamps, so I went over and offered to pay for him (he said no thanks). After that the bagger and cashier kept giving me dirty looks, like I'm not supposed to help people in need. There are a few good people here- Jenn at the fish counter, the tall, older, blonde guy at the deli, Devin at Customer Service. All of these people treat us well. But these are the exceptions, not the rule. I am really not happy that I have to shop here, but I find the other options to be even worse. Hannaford needs to train its people to not do things like stare for needless ages at a trans woman's ID and replace the people who can't get with the times. Shopping here makes me want to cry. read more

This is one of my favorite supermarkets. The produce is always fresh. The store is neat and orderly. It is easy to get in and out of. The staff is always pleasant and helpful. read more

This was my first visit to a Hannafords grocery store and I can say I was pleasantly surprised by the quality of the deli, seafood and sushi selections. The staff were polite and courteous and the store was laid out well. I will be coming back whenever I am in town again. read more

Just moved here and found our grocery store. Clean, well maintained and organized. They also have self check outs, this makes my husband happy! read more

Just moved here... This place... Ugh. I dread going here. There's ALWAYS someone crazy in the parking lot either wanting or selling drugs... The store itself is pure chaos. I guess u can say the staff is actually nice and helpful once u find a check stand to go through. read more

Best selection and best quality produce of all the Bangor Hannafords. Staff is friendly an md helpful. This is my favorite grocery store to shop. read more

Seafood area routinely shuts down 30-40 minutes early. This is a huge inconvenience for me. The seafood is actually on ice at this one vs.. the hannaford out at the mall...so I started to go to this one - I noticed they dont ice there fish at the mall and leave it out overnight in a partially refrigerated space. But if you can't keep posted store hours...then change the hours on your website. I confronted a manager about this and he said I just need to yell back there and find someone and tell them what I want. Are you serious? What a joke. He actually was OK with inconveniencing a customer and not following through on posted store hours. Yelling out into the back for someone who may or may not be there? Ha. Maybe I want to see the specials and the selection? Maybe I don't know what I want quite yet or maybe I would change my mind if I saw something different. Ever thought about that? I have also noticed the quality of the fish is going down too, and it spoils more quickly. At this point I think I will start going to the Brewer Hannaford for Seafood. A real big pain. read more