I was preparing to fly international with my dog and went through all the documentation and health certificates with Hannah. Even though it did not end up working out for me (due to issues with the airline) Kendra Lee was BEYOND helpful. She took an overwhelming situation and turned it into an experience that allowed me to feel supported when I had to travel on my own and leave my dog and was offered to care for my dog while I'm gone. It's not heard of and also not part of the package of my care to board my dog, but she had enough compassion for me and understood that I was at an impasse and helped out. I would overall recommend Hannah to any pet owner looking for all inclusive care for their pets. read more

Hannah reached out and made things right. They apologized for what happened and took steps to correct the mistake. Once we shared how upsetting the situation was for us, especially during such a difficult time with our pup Boba battling cancer, they were understanding and responsive. We truly appreciated the effort they made to improve both Boba's experience and ours during such a challenging time. read more

We have had our beloved pet with them for 8 years. $120. A month we have only really needed it 1 time. We have done annual check ups, when we needed it they are too busy to really do anything. It's a big scam. Save the money for a vet that's near you. Do Not Buy the insurance. We are stuck paying till our dog passes. The way they are treating our pet it won't be much longer. He's not eating and loosing it on both ends. We basically got Pepto-Bismol and sent home. read more

Hannah Pet Hospital - Our beloved dog H! - Pet Training Near Me - Tigard, Oregon

I have loved Hannah's for a long time. When it comes to the Portland location, I still do. You can tell they have employees who care. Unfortunately I cannot say the same about the Tigard location, the 24/7 emergency location that you have to go to when things are maybe more serious or overnight stay is needed. Myself and another family member have now both had very unpleasant experiences when our Dogs had to come here for what could have been life threatening moments. The employees here seem uninterested and unbothered with their jobs. There is absolutely no urgency to pick up the phone or call people back (even when there is fear of death with the animals). For example, I called at 10AM asking for an update on my dog's condition and by 4PM had still heard nothing from anybody. Other times they just didn't answer at all after multiple calls and never called back. To the point where the only option left was to just show up at the location. It also seems like most people at this location are clueless. Two different employees will tell you two different things, suggesting there is no communication happening. Or one will just guess and tell you inaccurate information altogether. And I'm wondering why it seems like none of these employees have any knowledge or training when it comes to dealing with very anxious and scared pet parents. You are dealing with family pets and life or death situations, this is not a grocery store. This wouldn't be okay at a human hospital, it shouldn't be okay at a pet hospital. If you don't like the work you do, then find different work. Dont take up space in a facility where urgency and genuine care are vital. I am saddened we have given so much money over the years and this is our experince when it really matters. I have always recommended Hannah's to people with pets, but I don't think I ever would again. read more

Extremely affordable. They take excellent care of my dog. Compassionate staff. Big windows at the Portland clinic. You can see your pet while they are caring for them. read more

I'm writing this review to share my deeply disappointing experience with both the Portland and Tigard Hannah Pet Hospital locations, as well as to advocate for Queenie and all future pet owners who may consider bringing their pets here. My beloved cat, Queenie, was only 9 months old when she passed away under their care a month ago, and the way this has been handled has left my family and I absolutely devastated. We brought Queenie in for a spay surgery, and she returned to us in a completely different state--completely disconnected from her mind and eyes, and avoiding us at all cost. At Portland, we were sent home with assurances that she was fine to return, despite our concerns about her lack of appetite and severe dehydration days after her surgery. Dr. Aldo Mata, who saw her that day, mentioned issues with her gallbladder and possibly her liver, yet reassured us she'd be fine after administering more medications. We were told she'd improve by the morning, but she continued to worsen as hours passed. It was clear to us that red flags were missed, and she died in the most tragic and traumatic way, leaving us in complete devastation and immense trauma that even calling them triggers flashbacks from that day, leaving me in tears after I get off the phone. Since her passing, the communication from both locations has been way too quiet for way too long. We've reached out multiple times, but each time we've only received minimal updates from front desk staff, never from the actual doctors. Despite numerous promises that a doctor would call to explain what happened, we've heard nothing for over a month. We weren't even contacted about letting us know that her ashes were ready (God knows how long they've waited...). It's truly unfathomable how little regard they have for us as grieving pet owners. Losing Queenie has been an indescribable heartbreak, but the lack of compassion and responsibility from the staff has made it even worse. It has shaken my trust in their ability to care for animals and support grieving pet owners. Since her death, there hasn't been a day where I haven't stopped crying. It has deeply affected our whole family, and our Christmas and New Year's were overshadowed by the pain of her sudden passing. Queenie deserved better, and for a clinic that claims to care for pets as if they're their own, it's painfully ironic that they failed her so terribly. It seems clear to me that they used the holiday season to avoid accountability, and that makes the situation even harder to accept and bear as the days go on. I sincerely hope this review prompts the clinic to reevaluate their practices, particularly their communication and aftercare procedures. No one should have to go through this level of neglect. If you're considering this clinic, please do yourself and your pet a favor--ask thorough questions about their care and follow-up procedures. I would not wish this experience on anyone, and I strongly encourage you to read through other reviews online and on other sites before making a decision. Below is a photo of our beautiful Queenie, whom we will never be able to see grow up, never be able to wake up every morning and see her beautiful yellow eyes and heartwarming presence. It was hard seeing these photos, but I want to share to everyone online who she is and how beautiful she was, my little soulmate. Admittedly, I bawled my eyes out once again looking at these photos. May we, and especially Queenie, find peace and justice. read more

Hannah Pet Hospital - Pet Training Near Me - Tigard, Oregon

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This vet really goes above and beyond and everything that's covered really makes the cost worth it Destiny Curtis was so helpful! 100% we continue to keep going back cause she is always the most helpful and friendly employee anytime we come in! read more

This comes from a very hard and heartfelt place. Hannah was literally the worst decision we could've ever made for our dog. I would never imagine the lack of care, courtesy, and overall kindness when it comes from a veterinary office, but apparently I was proved wrong. We started our sweet girl at Hannah when she was nine months old hearing so many great reviews from two of our friends who had pets at Hannah. Her surgery was the first negative interaction we had after the ghosting numerous times from their training coordinator (Tigard - Poppy though at Portland was amazing) for which we never actually got our pup into any kind of training ever at Hannah, but definitely not lack of trying. After her spay surgery, she was sent home with a cone and some medication that didn't have any kind of instructions or anything on the actual labels. When I called the front desk to find out what her medication care would be I was met with laughter and the comment of "you don't need to be so emotional. It's just a dog" while I was upset and crying about how much pain my dog was in, it was the most insensitive interaction I've ever been a part of. I was told that person no longer works for them, but it doesn't matter. Over the course of many months and then years, our pup had one dental treatment, which was the most ridiculous situation. The procedure is drop off your dog at six in the morning only to have the procedure done later that afternoon and your pup be kenneled the whole time until you can pick them up around 4 PM that day. Kenneled the entire time is not OK! Apparently emergencies and dogs who have other needs are first and they are just left in the kennel all day except for maybe an hour procedure (then why schedule the dental like that then) The icing on the cake was when my dog went in for some routine vaccines that had previously been administered just fine, and we were in a little exam room each time, she has quite a bit of anxiety and having me in there really helps. This time it was not done in a little exam room, it was done in the main area where all the other dogs are for procedures and what not so of course my dog had a lot of anxiety seeing all these other dogs and what not. Turns out because she wasn't cooperating like they wanted and instead of coming to get me, one of the nurses got on top of her while another one administered the shot. Of course my dog is yelping and upset from being sat on and held down to which I promptly told the front receptionist to get my dog NOW because we were going home. After that, it was months of battling the cancellation fee and canceling in general, after being told people are no longer there or they had different management whatever it might've been, anything to just simply keep my money instead of taking care of our dog. Even more so they don't keep good records of any of their vaccinations or prior appointments, I've had to talk to numerous people to try to get records transferred or or any kind of clear communication on what kind of vaccines she was actually given during her time there. So now following up with that, we go to a normal vet who gives a shit about animals and doesn't see them as a price tag. She's got a lot of things she needs now. She needed to be on heartworm prevention (nott just told it doesn't happen in this area so we don't wanna put her on it). She needed better dental care (she has a lot of dental issues now) she needed people who gave a shit about her in her early life, and Hannah was not the place for that. THIS IS MY BABY SHES NOT JUST MY PET. I would never subject another animal to that place - while there are good people who work for them like Tamara and Bree, they have fallen short overall. To say that they supposedly give great care to your pets and treat them like family is simply not true. Note: That's great if you've had a different situation and experience, but this is mine and I will speak out about it. read more

I can confirm there are several better options for vet ER's. My pet recently had an emergency and needed surgery. This place gave me ptsd and I didn't want to trust any other hospitals. DO NOT SEND YOUR POOR PET HERE FIND ANY OTHER ER ANYWHERE PLS. Just ask the oregon humane society for a list of referrals. In my case I found a place where the doctors actually called you, they communicated and did not proceed without consulting me. Also all their plans/fees were up front and not some low life scam that they run with their "membership" read more

How about you guys have a sense of urgency for anything going on around you guys. And seem like you guys give a fuck update people on how long they should wait for their animals who's probably just sitting in the back in a kennel. While you guys are all in the back laughing and Kiki Ing read more

Destiny at was amazing. Answered all my questions and was super nice and friendly! Sent what I needed over to my email while we were on the phone. read more

My family's dog , who had lots of health problems was taken care of at this hospital! They took care of our baby girl for years and saved us over $20k regarding health issues! They are a great people who care for your sweet pets. Recently our dog died and they did such an amazing job to take care of her, . Upon request of just cremation, they went above and beyond for getting us physical memory of our sweet girl Eesy. They gave us paw print and nose print,also gave us some hair, it was so special to us . I would recommend this business read more

Hannah Pet Hospital - Our sweet girl EESY - Pet Training Near Me - Tigard, Oregon

I called this place and asked if they could see my cat who was having problems breathing. They told me to bring him in so they could exam his. They didn't tell me that it is a membership and I would have to buy a membership before a vet could see him. I decided that because of the lack of compassion and empathy there was no way I would leave my cat with them. As I was leaving someone told me to have a nice night to which I told them F**K you. I would not recommend this place to anyone. read more

My senior dog (12yrs going on 13) presented out of the blue with uncontrollable vomiting and diarrhea. It escalated extremely quickly(less then an hour) to hemorrhagic diarrhea and he was in bad shape. Took him that evening to the 205 location where he was immediately seen. It's not a 24hr hospital so they stabilized him and sent me to Tigard location. He was immediately admitted there and started on fluids etc. he ended up having to stay for nearly a week. They called me 2-3x daily to keep me updated on his condition and inform me of what procedures and medication they were/had administered. He was eventually able to come home with an impressive regime of medication to help treat pancreatitis(7 different medications!) All the medication sent was accompanied by clear cut written instructions that gave exact times, and in what orders the meds were to be dispensed and what each one was for. He's recovered nicely and we are hopeful he'll make it to his 13th birthday. If I hadn't had him on Hannah's there would have been no way I could afford the level of care he would have needed. Very happy with my service. read more

Hannah Pet Hospital - The dog in question. - Pet Training Near Me - Tigard, Oregon

Just know when you sign up for their membership you are legally giving ownership of your pet to Hannah pet hospital and they are "leasing" your pet to you. READ your contract! Legally every time you drop your pet off they can refuse to return them to you for ANY reason since they are the owner of your pet. You also don't have say in the care or treatments your pet receives, it's completely up to the facility at Hannah pet hospital. Enter this agreement at your own risk read more

we were members for about 15 years since they first opened we used to be really happy with this service but over the last 4or 5 years it has been a nightmare every time we have a pet there there is a problem my older dog had a surgery and we picked her up she was covered in poop on her stitches and other places our newest puppy had her spaying messed up so bad she had to have a second surgery to fix it they used to have you see vets now every time you go in it seems to be a tech who is interning or with no experience the last one shot my dogs medicine down my wife's leg I would advise anywhere else they have lost my confidence completely I feel bad that I praised them for so long sorry to anyone who signed up because of me. read more

Don't sign up for their "insurance" it's a scam. You have to pay $350 to start it, and then if you want to leave it you have to pay another $350 PLUS every expense that's been covered so far under this "insurance" so yeah you'll have to pay for everything they've done for your pet so far plus $350 if you want to stop the $75 a month recurring charge. Scammers! read more

I have been trying for 2 months to get medication for my miniature schnauzer. He is itching really bad! 3 times now Hannah can't find him in their system! I called all 3 times and talked with someone. My last conversation I had Chewy talk with Lindsey. Then I get an email that my order was canceled. All this time my dog is suffering. read more

nobody answers the phone there when I call .They want to drug my dog before they'll see him and never called for the scheduled drug consultation. I left a message expressing my frustration. I was called by someone in Texas about 4 days later. They said they'd look into it and call me back. it never happened . My dog is having horrible allergies and I cannot get an appointment scheduled. I finally had to take my dog to another vet and fork out $400 for treatment on top of the $100 I give Hannah every month. I've put a stop payment on all Hannah transactions moving forward. this is horrible and inexcusable service. read more

took my cat here for a spay and they left her catheter port in her wrist and sent me home with an EMPTY bag of medications. Bad service do not take your pet here. read more

We recommend Hannah to everyone, especially for those of us who have older rescues with poor or previously lacking proper healthcare. For the comprehensive care at Hannah and peace of mind alone it's worth it. Hannah Pet Society shows you what your pet care would have cost in the Portland market. They do market research every year to ensure their prices are reasonable. For instance Hannah shows that the care for our 15yr old min-pin with ongoing renal insufficiency, being attacked by another dog, yearly dental, large fatty skin lumps removed , behavioral care & anxiety meds has been $22k since we joined in 2017. Our yearly dues are around $1200. Now I will say, if you want a personal relationship with your Vet, if you want to be in the exam room with a Vet , talking to a Vet about your pet, that's not likely going to happen. There are many Vets at each Hannah location and they are kept very busy with emergencies & surgeries ,so the Vet Techs do most of the interaction with members. But I have many times gotten a Vet to review my pets care and call me back that day. Considering how I hear horror stories ( just one last week where my neighbor couldn't find a emergency vet open or one who could take clients ) and the wait times I hear about with walk in appointments here in Portland, I recommend Hannah for peace of mind and excellent care. read more

Hannah Pet Hospital - Radar & Bella - Pet Training Near Me - Tigard, Oregon

Not accurate? A google search will show ANYONE that you were, in fact brought before the Oregon DOJ for euthanizing pets against owners wishes. Here's a clip from Koin news, "...DOJ hasn't finalized its investigation. But after interviewing former employees and reviewing documents, the department has cited evidence in court that it says suggests the firm has misled customers, provided spotty veterinary care, and set up a bogus nonprofit as a go-between to conceal a long-standing practice of buying dogs from commercial breeders -- rather than getting them from shelters, as the company had repeatedly claimed it did. There's more to the story including deceptive business practices, shady contract wording, etc. It's all listed as a matter of public record. Yeah you claimed to "fix" the issues and update your contract language but the deception still lingered, including taking away the right to a jury trial in favor of arbitration. I enrolled 2 other pets because your team of "experts" VEHEMENTLY said that they needed dental work, then they pushed my appointment out 3 times. The first time was shortly before my 30 day right to cancel expired (your doctor magically went on vacation according to Sarah) and they rescheduled for the following month and cancelled AGAIN. The 3rd time (I had to take a day off of work by refusing an overtime shift which cost me $337) I was pulling off of Stark into your driveway and Sarah called and stated (I still have the voicemail) "We looked at your pets records and they don't seem to need any dental work but we can go ahead if you'd like but you'd assume the risks related to anesthesia." Your team recommended my diabetic take 3 units twice a day but only if he ate. I kept him on the same regimen prescribed by your team until he started puking brown bile and rushed him to St. Francis (to the tune of nearly $2,000) who QUICKLY diagnosed him with DKA or Diabetic Keto Acidosis and was bordering on renal failure with a glucose level over 2000! The VCA states a sub 200 reading is normal for a cat and may rise to 300 after a meal but a consistent reading of 400 was somehow acceptable to your "doctors?" I kept getting the run around from your team who tried to screw me out of money for doing, well nothing and damn near killing my cat. As far as the "f-bombs" I'm curious as to how and when that information (if true) was obtained? Your phone lines state nothing about a call being recorded or monitored and under ORS that is illegal (big surprise violating the law again). Or if it was merely employee "hearsay?" I did however call one of the doctors a schmuck after a female doctor told me to increase insulin and he was completely clueless about it. Like I said before, go somewhere, ANYWHERE else but here. Get pet insurance through Allstate and go basically anywhere you want, depending on the plan you can actually get money BACK. If they have a pre-existing condition like mine, you can go through places like Banfield which has hundreds of locations, even international. read more

Hannah Pet Hospital - Pet Training Near Me - Tigard, Oregon

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This is a long overdue review, but just wanted to thank Dr Horner and his great staff for taking care of my Labradoodle, Indy, and for nursing him back to health! I brought Indy in cause he had a sudden limp in both rear legs, and it declined fast. Turns out, Indy had a calcified disc (IVDD), which made both his back legs unusable and caused a LOT of incontinence issues. I was not equipped to nurse Indy throughout this ordeal, so luckily Hannah took him in for 2 solid weeks, doing frequent acupuncture treatments and water rehabilitation therapy. It was a bit scary, as after 2 weeks, his legs were still not working and he had very little sensation still. Still, Hannah persisted patiently with the treatments and the assistants and techs gave him a ton of attention. Fortunately, a little over 2 weeks into it, his legs just started working, and he was able to hobble around again! Fast forward 3 months to present day, he's still been going in for acupuncture once a month, I still take it super easy with his activity level, but pretty much all signs of the IVDD is gone! Anyway, I would've been totally at a loss without Hannah...so glad I had membership! My ONLY thoughts of feedback... They do not do or cover any spine surgery or CT scans. I don't know how common this is or not...but just something to note if you're considering Hannah. They do seem a bit low staff on actual vets. I think with their business model, they might run a bit lean on vets. Before Hannah, I'd get a lot of face time with the actual vets, but with Hannah, 95% of my interactions and conversations are strictly with the nurses. Just another thing to keep in mind if that's important to you. They don't really push any services, dental cleanings, optional vaccines, or yearly health checks onto you. I find I have to be a bit more proactive scheduling these yearly things myself, versus Hannah keeping track of these recommended appointments for me. read more

The people at Hannah Tigard are some of the most trustworthy, sweet, caring, and responsible people you can come across. Our puppy Benedict LOVES coming in for checkups and puppy class. Speaking of puppy class, Michelle is a master Jedi when it comes to training pups. She's super cool and creates a great environment for the dogs and owners. Can't say enough good things about Hannah! read more

I would leave no stars if I could... My partner and his family have been trying to obtain records for our dog for at least two or three months now. We have since moved to the city and it would be much easier to find a vet in the city rather than try to drive to Tigard. We have put in multiple requests for information about our pet. Let me stress OUR dog, and we have received the run around every. single. time. Our pet needs special care and other clinics are not willing to take on patients without a relative or pertinent history. It has been an absolute nightmare trying to get even the slightest bit of information, and we are about ready to make this a legal situation. read more

I brought my dog in yesterday at 6 am for dental gingival hyperplasia surgery (which means her gums overgrow and they are supposed to remove the excess gum growth nodule), not only did they keep her for 13 hours... but today when I opened to look at her mouth they didn't even touch the nodule that was growing, they didn't remove it they didn't do anything so my dog went under anesthesia for no reason at all. read more

Hannah Pet Hospital - The little nodule between the top teeth is supposed to be removed they didn't touch it nor biopsy it - Pet Training Near Me - Tigard, Oregon

I had a few poor experiences since signing my dog back up in February (was out of state for a few years). However, I received a call from two employees wanting to talk through the experiences and improve what they could. I am thankful for Ana to taking the time to explain and answer some questions I had related to specific costs, as well as to Natasha for listening to my concerns and working to actively improve service at their store. read more

I have been using Hannah pet hospital for over a year for my cat Vinny and  I am very disappointed in quality of service and very poor customer service. I signed up with Hannah pet hospital because I was concerned about my cat's sudden weight loss and poor appetite. When I brought him to Hannah pets they have done several tests, including blood test but have not found anything abnormal in results. Right after that nurse told me that my cat needs certain vaccination and it took her 5 times to poke my cat before she could  actually complete the procedure , which is very dramatizing for the pet. My last appointment with Hannah pet hospital was for teeth cleaning and when I arrived they told me my appointment was rescheduled and no one even reached out to me to let me know. At that point I was fed up with the service and asked them to cancel my membership on what they response was - it will cost me $300 to cancel, which I paid and left. My cat was getting worse and worse and I took him to Tanasbourne emergency care for diagnosis. When they have done their tests they told me that my cat had kidney disease and it has been going on for a long time because of the stage of the disease. That's just proves that Hannah pet hospital have not done anything to diagnose my cat in earlier stage so I could of started the treatment much earlier. read more

I had added three pets to the Hannah and the services took so long for simple things like nail trims or check ups. When I would make appointments Hannah would not call or notify me through text or their app that we have an existing appointment coming up so I would miss it and then have to wait longer to have my pet seen. Now that I've decided to cancel my membership Hannah wants to charge me $450 cancellation fee for each pet. I signed up for Hannah to be sure my pet has vet care not to empty my wallet!! Before you sign up just be aware that when you want to cancel you will have to pay to buy your pet back. read more

Worst vet you're better off googling what's wrong with your pet than taking their advice. my dog had hotspots and all they gave me was coconut oil I went somewhere else and they prescribed us antibiotics and got rid of the hotspot they also are the reason my cat passed away they said she just had hairballs knowing she had asthma and did nothing for us causing our cat to pass away at that vet wouldn't recommend to anyone they have no knowledge of what they're doing read more

Yikes. 10 minutes haven't even "checked in." There is one receptionist and she gave 0 cares for the very upset man two customers ahead of us. I recognize 0 staff members which says turnaround is an issue. The last time we came we got in right away because Saturday they don't do appointments anymore. We shall see as we finally got checked in, after more than 12 minutes waiting. Thankfully we have 1 dog with easy peasy needs. Let's hope we don't wait forever. Well we got here at 3:06, it's 4:33 and we haven't been seen. There are 4 girls at reception now and they're busy chatting. Glad to see they have so much time since mine clearly doesn't matter. Very very seriously rethinking this place. Clearly they're understaffed and don't give a crap about customer service. Hour and a half and still waiting. The reception staff is useless and says "I don't know how much longer it will be." So we left. Total crap. Do not waste your time and money here. They're obviously a total scam. Like Uni said below, they're using the "adoption" program to bring new clients in and when we were there one of the staff said "every room is being used by the adoption manager" so the "clients" of Hannah are left to rot in the waiting room. We don't actually get veterinary services because they bleed you out of money, then you waste your time being "seen" which never happens and then you have to cancel your contract. Which we will absolutely be doing. I can't imagine paying the fee they make you pay to "buy your pet" back because we haven't received any services they SUPPOSEDLY render. read more

The end of February I took my dachshund levi in for help with his back legs. They kept him for 7 days without telling me anything is wrong with him besides he had IVDD. That was the first i heard about it and the first time he ever got hurt. A week later my dog died of what his new doctor said was a blood clot. After the autopsy he said he "found cancer", this was the first time i heard this as well. When he first got to the hospital they said all x-rays and bloodwork was "exceptional"... they also didn't call me after his autopsy, i had to go up there myself and collect my dogs collar and hear he had cancer after all the times they have said he was healthy. On top of that when i went to pick up his collar a nurse came in the room literally said "i'm sorry for the miscommunication, your dog levi is alive and getting ready for surgery" i ask to see him because 2 days prior they said he was dead and they bring me another persons dog. They never called the doctor for help when i dropped my dog off like they were supposed to. They let him sit in there for a week and die. He was only 4 years old. A baby. read more

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We do not typically go to this location for regular care, but when our dig became ill while in the care of a pet sitter , he was treated here . It was a good experience. I had mixed feelings about Hanna when we first became members in 2015. Their contract is kid of weird, essentially they own the covered pet . As time has gone on, it has been completely worth it. Food delivery is a great deal . Our dog has needed surgery , hospitalizations, and needs regular medicine for the rest of his life. Everything has been 100% covered . We pay nothing but our membership fee. I am leaving 4 stars instead of 5 because grooming and boarding are not available. There are some partnerships that are advertised but they are not a good deal. read more

I can't say enough good things about HPS! My 1 year old kitty Yoshii had all of sudden stopped eating and just wasn't himself at all so I was so afraid that something was seriously wrong with him. And I was told about HPS and gave them a call. They got him in the next day. They found the problem, prescribed him special food and antibiotics. And now he is back to his old self!! But I have to say that if it wasn't for Kendra going the extra mile and took the time to help me with Yoshii he may still be sick! She volunteered to stop by my house and drop off more of that special food along with extra medicines! Thank you HPS and Kendra for making sure that Yoshii got the attention he needed!! read more

Hannah Pet Hospital - My Mister Man Yoshii!! - Pet Training Near Me - Tigard, Oregon

Best pet hospital I've ever been to. Staff here are amazing they take very good care of your pets.

I switched over right before I got my second puppy. My first dog was extremely anxious and very fearful of other dogs, due to past trauma. Poppy, a trainer here, helped me SO MUCH with my little puppy, training her to read social cues and be a polite playmate. My old dog and my new puppy now get along and have made tremendous progress in their relati!! It's all thanks to Poppy!! I'd give her 5 stars! The service at the hospital is pretty good, but the small staff makes wait times long and sometimes difficult to schedule appointments. read more

Hannah Pet Hospital - My new puppy Ruthie (left) and my older dog Obi (right). - Pet Training Near Me - Tigard, Oregon

Very good experience coming here for my cats injury. The two night shift ladies, I did not catch their names, were nice, confident, helpful, informative and aided my cat with such care (even though he was being a grump). I can't thank them enough! read more

This is a top notch animal hospital!! Sarah Holt was really amazing getting my client set up. We had called 52 vets in the Vancouver area to see my clients cat who had self mutilated her legs due to fleas. Because he was low income no vets would work with what he had. Sarah made the process simple. Its a one time fee and then monthly charges. Everything for your pet is covered to end of life care. For a small monthly fee, amazing hospital and vets, wonderful customer service that is a small price to pay to get complete care of your pets!!! Thank you Hannah Pet Hospital!!! read more

THIS IS THE WORST PLACE POSSIBLE HIGHLY RECOMMENDED YOU CHOOSE SOMEWHERE ELSE TO TAKE YOU PET!!! This is the worst place possible that you can bring your pet. Being a broke college student someone recommended this place to me do to it being "cheap" and my original vet being closed. My cat was being lethargic and not eating so I decided to seek medical care and I took my pet into Hannah's once I got in I received a very bad vibe. First of all they didn't even ask me what was wrong with my cat they just made me write it on a piece of paper. They took my cat and said they would call me to inform me what was wrong with him. Waited several hours by the phone and never received a single phone call. I tried calling multiple times and I would just be put on hold and then get disconnected. After calling multiple times I decided to call the other Portland location and they finally transferred me. They told me they were going to keep my pet over the weekend and do surgery on Monday and that they already called me and I didn't answer so they left a voicemail. I was worried sick the entire time waiting literally right next to my phone and I never received a single phone call or a single voicemail. They basically kept telling me straight up over the phone that they did and basically making it seem like I was stupid!!! I immediately took my cat out of their care. I have asked several times for documentation and for some apparent reason their system is always down or they just say "we will send it through email" and it's been a couple of months and I have not received anything. Overall, the nurse that was apparently the caregiver of my cat for the hours that he was there couldn't even explain what was done and why both of his legs were shaved. Not even the doctor would come out to talk. THIS IS THE WORST POSSIBLE CARE EVER GIVEN AND I DONT RECOMMEND ANYONE PLEASE THINK ABOUT BRINGING YOUR PET HERE!! I WOULD RATHER GO SOMEWHERE ELSE AND NOT GET SCAMMED INTO SOME NONSENSE "DEAL" AND PAY FOR A PLACE WHERE THEY ACTUALLY CARE FOR YOUR PET!! read more

Thanks for the reply Fred. To be fair, yours was probably the fastest response I've ever received from Hannah, so kudos. This characterization of the DOJ settlement seems to be a little different than yours: https://pamplinmedia.com/pt/9-news/386304-275180-hannah-the-pet-society-reaches-settlement-with-oregon Is forcing Hannah to shut down two nonprofits, donate $200k to charity, and stop passing off puppy mill dogs as rescues the part where DOJ "blessed" your model as "legitimate" or was that somewhere else? read more