i would not recommend. He is very arrogant and will not listen to his patients. I had to go to…read moreanother orthodontist a few years later and get braces again because of the work he did.

I'm writing as the spouse of a former patient. I was very surprised to see that private medical…read moredetails about my wife's care were shared publicly by this office in response to a review. I personally saw the post myself, and it included information that should have remained confidential. This experience left both of us extremely uncomfortable and concerned about how patient information is handled here. We've taken the appropriate steps to report this situation to the proper authorities and hope it's addressed so no other family has to go through this.

This is a great place to go for dental visits. I needed to leave my old dentist and find a new one,…read moreand they got me in really quickly for what I was used to. On two separate occasions, I have had a concern with a tooth and they got me right in, the next day. The doctor checked it out, and was very patient with helping me. My cleaning appointment went well, also, and I ended up going back for a filling appointment. It only took like 5 minutes for the filling! The staff up front is very nice, too. I would recommend this dentist to my people.

We've been patients at this office for many years, but unfortunately, we're leaving extremely…read moredisappointed. We fully understand that not every office is equipped to support kids with neurodevelopmental or behavioral health needs. But the way a situation was handled yesterday showed a serious lack of awareness and sensitivity. We hope the office reflects on how they approach care for children with additional needs. No child should be made to feel like they're a problem for struggling with something beyond their control. If you have a child with any extra needs--emotional, developmental, or otherwise--please think twice.

Been seeing him for over 18 years. Great care and preventative education. Have had only one crown…read morefrom a previous dentist botching a cavity fill. Recommend.

If a 0 star was available that is what I would rate my experience with this office. I had a…read morecleaning and x-rays in January 2016 and apparently it took them 2 years to reach out to me for an overdue balance. Once they contacted me in DECEMBER of 2017 after $200 of overage fees were accumulated, they took multiple weeks to respond back to me any time I emailed them about the situation. Stating that it was my responsibility to somehow know of this charge when neither the insurance company or the dentist office reached out to me for over 2 years. They had my phone number and email, yet they just allowed for the overage fees to accumulate before reaching out to me. Their last response to me is below -- After I expressed to them that 1. I don't have access to my metlife account as it was under my step dad and I don't have the insurance anymore 2. They have claimed that they reached out to me within the 2 years but I have yet to receive a single email or call from them. 3. They are now threatening to take me to small claims court over a $40 xray. They are completely inconsiderate, refuse to return my phone call on the matter and frankly don't deserve any business from the Grand Rapids area. --- I do hope you will understand that I can not always drop all my working responsibilities to play this game of email tag about a bill you owe. I have attached a few more pieces of information that might help you understand that we have done everything we possibly can to collect this debt, including all my efforts to date, and yet, still no payment. That is why there needs to be finance charges. Check your credit card statement or phone bill to see what vendors typically charge for a finance charge. 1) One attachment is a copy of the EOB as published on the Met Life website. It was very easy to access, and you even could still see it today. It clearly shows what was billed, what was paid and when it was processed. All within 1 week or your visit, so no time delay by Met Life. Met Life sends a copy of this to the subscriber first. 2) A second attachment is our patient ledger. As I have explained to you in earlier emails, a finance charge is automatically generated by our system whenever a statement is printed. You can see for yourself how many have been generated by our system. (Your visit was in January 2016, the first statement was sent in February. Not until April did the finance charges begin to be assessed.) I don't know why you didn't pay? 3) A third attachment is from our system's Office Journal. It tells us in specific detail about the history of interaction on your account. It shows the early stages of all this attempt to collect this debt. We have been attempting to get this debt paid for over two years now, and frankly, it is not up to me to prove it to you. Even though I don't mind doing so, this is not a question of if you owe us this money. This last page got a bit hung up in the scanner, but that information is not relevant to your statement history. If we have not received $____ (two more finance charges) by April 15, 2018 I will assume you would prefer to solve this in small claims court.

My daughter January appointment was canceled due to lack of hygienist, without an option to…read morereschedule until six months later. We'll six months later they canceled again and put her on a call in list. The lady scheduling was rude​ and unprofessional. I always had great service.

I scheduled my regular cleaning over six months in advance. I am mindful of scheduling for early…read moreappointments due to my work schedule. I received a call two days before my scheduled appointment that they had to reschedule my appt. I'm very disappointed. Find an office that cares about your dental care.

I went in to get fillings and he wanted to give me 4 injections to numb me. I stopped him at the…read moresecond one. He had my head tilted when giving me the injections it was going to my nose. He did my fillings and drilled into two of my teeth that they hurt to the touch now. If you want your teeth healthy DO NOT GO TO DR. PETER A. GARCHOW

I've been looking for a new dentist for quite some time and found this office. It's great and close…read moreto where I live. Peter Garchow was great! Knowledgable and friendly. This dental office is friendly and personable. During my cleaning Robin the hygienist was absolutely amazing. Also, I've had braces for a while and will still need some work on my teeth when they come off, so being able to have a dentist help me continue to get my teeth where they need to be is a huge help. I would definitely recommend this place to anyone I know!

Dr. Neuman and his staff consistently go above and beyond for their patients. They do everything…read morethey can to ensure my well-being, safety, and comfort, as well as that of every patient they serve. Dr. Neuman is incredibly kind and compassionate, while also being realistic and straightforward. He takes the time to listen, thoroughly explain options, and provide thoughtful recommendations based upon what is best for his patients. He also respects the ultimate decisions of his patients. In the past, when emergencies have arisen, his staff has gone out of their way to get me into the office, almost always on the same day. You simply will not find another dental office that cares as much about its patients as Advance Dental. Furthermore, Dr. Neuman and his staff are extremely knowledgeable about allergies and other individual health considerations. They have taken my Celiac disease seriously and have consistently gone the extra mile to ensure that the products and materials used during my dental care are safe for me. They have researched every ingredient and compound. I truly appreciate the quality and state of the art/advance level of care offered.

Highly recommend this dental office. Assistants knowledgeable and friendly, hygienist gentle and…read morethorough, and Danny is amazing at chair side when you are having procedures done. A true reflection Dr. Neuman hires good staff, where both doctor and employee truly care about their patients!

Dr. DeJong and Alyssa were fantastic! I was nervous leaving a practice I loved bc my insurance…read morechanged. But I'm so happy I found a fantastic new practice! Dr. DeJong and Alyssa were very attentive and I appreciated the personalized and attentive care Dr. DeJong gave to my teeth and appt. They were both also very knowledgeable with all questions I had. The office is beautiful and reception was very kind.

I have been to many dentist offices in the Hudsonville Jenison area. This place by far is where you…read morewanna be when you need anything done. I've had cleanings, fillings and root canals done here. Higher tech, with clean an environment. Easy appointments, text or call reminders and the best part is the staff. You're never over looked or rushed. The work is well paced and precise! You won't find a better time at the dentist the here!

Got my spouse taken care of professionally and fast! Would recommend in a heartbeat. Myread more

AMAZING. AMAZING.AMAZING service, staff, im absolutely happy to have Dr. Ryan for my dental care.read more