They supposedly came out to clear my downspout drains. The first hard rain proved that they did…read morenot do the work. They did come back out, but one downspout is still clogged. They also just cut the downspout straps and left the downspouts swinging freely without support.

Dionte, Taylor, and Terrell arrived promptly. They took the time to explain the video of the drain…read moreproblem that I called about. I will be getting a quote to fix the drain problem. They also noticed a problem with the downspouts and fixed it on the spot. I highly recommend Professional Gutter & Drain. Patti P.

The real deal. These guys are prompt, polite, competent, and honest. Great experience and thrilled…read moreto find them - literally saved me $1,200!!

Came to resolve a sewer drain blockage issue as a home warranty service contractor…read more Cleared the clogged line but in the process discovered a disconnected fitting in the 4" pvc line with root blockage. Declined to fix the line when a quote was requested claiming he didn't have a hitch post on his truck to tow an excavator to reconnect it. (Sewer coupling was about 12" below grade) and his truck with the hitch was acting up. Didn't have a recommendation for another service to solve the problem when asked for referral. Not prepared to provide anything more than the most basic service on this $75.00 call.

I want to give a shout out to Rick. I did not use his services, but he was super helpful over the…read morephone listening to our issue, and pointing us in the right direction. He saved me from getting scammed by Roto-Rooter. My issue ended up being a city problem, not a broken pipe. That was determined by Chuck "the best in the city", DrainMaster, Rick's referral. I am super grateful and appreciative. I was also able to save a ton of money. I will keep Rick on file for any future projects.

If you want something done right....do it yourself!…read more Paid Erickson Septic Service $1700 to put in a new lift station pump a little over a year ago. After the tech left, I plugged in my old pump to troubleshoot it. Turned out my pump wasn't even bad! It worked just fine! The only problem was the electrical connection in the sump hole. Fast forward to today. Circuit breaker tripped and wouldn't reset. I removed the lid and pumped the water out to find the plug was water logged and shorted out. The problem is, since it is below ground, they were supposed to put it in a waterproof box! I called Erickson to give them the chance to correct the inferior plug installation and they told me they didn't want the chance and pretty much tough luck. So, I paid $1700 for a pump I didn't need and a bad plug installation that failed. Way to go Erickson! I guess I will fix your mistake now.

Over charged me for my drain cleaning. Babbert would have only charged me $300 . These guys charged…read moreme $1900. Lesson learned wont ever call these guys again

Very professional, responsive and explained all options. Highly recommended. Family owned local…read morebusiness.

10000 percent recommend!! Tyler and his team went out of their way to fix a septic tank issue that…read morehad been overwhelming and stressful because quotes everywhere else were so high. They took care of the issue at an extremely reasonable rate and in a timely and professional manner. Will definitely be calling them again for any future work or issues!

Often challenging to get them to answer the phone. I said we just moved into the house and needed…read morethem to come check the system and get it pumped out. It even says that in the notes of my receipt. Well then we got a request for the city to send our service agreement. So I called back and said you all came out a month ago and did the inspection and pumped it what do I need to send with this letter. I was told they charge $125 to do an inspection. The city wanted $60 and they just did this but they did not care. Kept insisting that the inspection is a different service than just coming out and checking that it was ok. Looks like we will use a new company in the future for sanitation needs and pay the city $60 for their visual inspection.

Flush drains was very responsive and kept me updated throughout the process. I had a leak in my…read moretoilet tank which was a reoccurring issue and Kevin gave me various options to address it. He let me know his thoughts on what could be happening and the difficulties associated with having an exact answer without taking the toilet apart and checking for a crack (which could have led to further issues due to the model of my toilet). Ultimately, I decided to just replace the toilet all together and Kevin and his team helped me sort it all out. The price for everything seemed reasonable and they were able to get everything done pretty quickly.

The Roman empire knew that those who can build and maintain drains and aquifers will rule the…read moreworld. We were reminded of that when we lost use of our drainage for a few days. But these guys came to the rescue. We had a main sewage line problem in extreme cold weather. Could not use any water (including toilets) in our home, as it would create back-ups into the basement. Kevin and Justin went above and beyond to fix it properly. They treated our issue as seriously as we did, and they were careful as they were fixing our problem. Clean and conscientious. We plan on making this our go-to plumbing company for any jobs we have in the future. They made sure they tried methods of repair that saved us money, too. Far less expensive than other quotes we had received. Far less invasive, too. When the drain you've taken for granted breaks, call this company first. You won't be disappointed.

Great service and professional quality results. Besides having to wait for the backlog of service…read morecalls, 3-4 wks, they arrived on the day promised and serviced our fire place and installed a gas starter for us. Thanks for the great service and expert installation.

I called Dennis for a second opinion on my chimney after I was told I needed to replace the entire…read moreliner to the tune of $4000 when all I wanted was a chimney cap. Dennis recommended a cleaning and told me since we were no longer using a wood stove that the liner would be fine. He put up a temporary chimney cap and even came back when the weather was better to put on the permanent cap. His staff communicated well and responded quickly to my messages.

Called and Set up a septic system pump, Crew arrived and did a fabulous job. Jordan Cook was the…read moregentlemen that work with us and he was the utmost professional. Explained any questions we had and also gave helpful tips. We can not say enough good things about Mr. Cook. Ace is very lucky to have a worker like that!

Received a call ahead.... crew was polite and provided answers to all my questions and explained…read morethings I didn't know....