I called Friendly Plumbing and spoke with Eugenia and scheduled Michael to come out and install a…read morenew sump pump today. I also explained that he needed to look at my kitchen faucet. Eugenia called me and asked if Michael could stop by EARLIER than scheduled. I was happy to accommodate that request. Michael is knowledgeable and efficient. He knows time is money. He quickly installed the sump pump and we headed to the kitchen sink. He checked a few things on the faucet and had the matter resolved in a matter of minutes. Great service. Michael is a hard worker and Eugenia is very pleasant on the phone. I highly recommend calling Friendly Plumbing. I have used them for many years and I have always been satisfied with their work.

We've loved using Friendly plumbing in the past, but now two calls with no call back has left us…read moredisappointed. Are they even still in business? If they are too busy, why not a courtesy call to let us know to find someone else. Now we have to find another plumber.

Called MPT Plumbing (Mike) to address a minor leak after a water meter replacement late last week…read more Since the issue occurred due the meter replacement, he not only called the city to ask about having this fixed, they directed him to the company that replaced the meter. He called, they listened to his explanation of what happened and promptly scheduled to come out the next day to fix this issue. Mike is a true honest business owner that genuinely cares about his customers and goes well beyond the norm in regards to typical customer service. I am incredibly grateful to have met this good man today. Thank you for your service and insight today.

I have used MOT plumbing on two occasions now. Once for a new toilet install and once for a leaky…read moresink. Both times I came away satisfied with not only the customer service that I received but the prompt response from them. I would highly recommend using them for plumbing services as they are very professional, time conscious and customer service oriented.

Can't recommend them highly enough…read more Installed a tankless water heater for me a few years ago. Today, helped with a MASSIVE plumbing emergency. They're always professional and courteous and go above and beyond.

I am absolutely disgusted by this company…read more Around 4:00 PM, while exiting St. Mary's Christian School, Lake Cook Road was completely backed up with traffic. I was following the designated parent exit procedure, pulling onto the shoulder that is clearly meant for parents to merge safely. I had my children in the back seat. Out of nowhere, a man driving like a maniac--apparently affiliated with All Family Plumbing--came speeding up behind me trying to bypass stopped traffic and nearly rear-ended my car. Again, my kids were inside. He then aggressively swerved around me at high speed and actually slowed down just to scream profanities, leaning up and down out of his driver's seat like an unhinged person. It was shocking, hostile, and completely unsafe. This was one of the ugliest and most disturbing displays of road rage I have ever witnessed. He put my children's lives in danger and then had the nerve to act enraged because his illegal, reckless driving didn't save him a few seconds. If this is the kind of behavior tolerated or represented by All Family Plumbing employees, I would never recommend this company to anyone. Professionalism, safety, and basic human decency were completely absent.

I had the plumber out again to solve a problem today. There was no charge because they were here a…read morecouple of days ago. They are great people to work with, always on time, cost is acceptable and they listen to your problem. A big shout out to Jared and Pedro. Thank you so much.

Had them at our home a few times for various jobs, and every time they were prompt, professional,…read moredidn't leave a mess, and the price for service was very fair. So far they have rodded out our sewer line, installed a cleanout, fixed a bathroom sink, and replaced an entire sink/vanity for us. All the time being friendly and courteous to everyone in the household. They really did make sure issues were fixed correctly, and were fixed for the long term. I will be calling them next time we have any problems!

Our icemaker broke in our LG refrigerator. Same-day diagnostic; 4 days later, the new part arrived…read moreand was installed. Asher our technician did a great job! He was on time and quickly figured out what needed to be done, and repaired the icemaker. Could not ask for better service and the price was reasonsble .

A+ all around - scheduled same day to have fridge fixed. Technician was outstanding - very skilled…read moreand professional.

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

This company is GREAT! After another company replaced my furnace and messed it up by miss matching…read morethe plenum size and furnace I got McHenry to do it. The other furnace was crap and only lasted a year before the blower failed (because of the pressure miss match caused by the plenum mismatch). They replaced the furnace with a good one, AND got it up off the floor like it SHOULD have been. In addition to correcting the plenum, they put a NEW and correct filter housing on it. That doesn't seem like a big thing except the prior company had some dummy install a filter housing with the screws facing IN to the slot where the filter sits making it a real pain to replace. So ya, I definitely recommend them.

Razvan and his assistant did an excellent job of replacing a cracked 110-year-old stack in our home…read morein Naperville. They arrived when scheduled. They worked quickly and efficiently. Follow-up plaster was completed expertly. This was a complicated project and was priced reasonably. All Affordable Plumbing is highly recommended!

Urquiza took care of our problem quickly and efficiently. He is friendly and took his time to…read morecheck everything. So nice to have great service.

Summary: Don't trust them. There are plenty of HVAC repair companies. Avoid this one, and find…read moreone that will treat you with respect and act with integrity. Asked their technician to come out to perform an inspection and provide a report for potential home buyers. They failed to provide the service and have failed to follow up on phone calls and emails. The report was a simple invoice with notes. This would have been acceptable except for the report containing notes contradicting the verbal report the technician gave. They added notes such as "could crack any day" and "recommend replacement" immediately after noting the HVAC system was in good condition. I don't appreciate their effort to gain business at my expense, their dishonesty adding notes to the report they never discussed verbally during their inspection, or their lack of customer service. These issues were shared with them in an attempt to resolve them and they have not responded (phone or email) since they said they would get back to me over a month ago. They do not care about addressing customer concerns or following through on the service they promise.

We have been loyal customers for almost 15 years and I have previously left very good reviews as…read morethey used to be very reliable and prompt. However, after our latest experience, we will no longer be using this company. About 3 weeks ago our water heater (which we bought through them) started leaking. We called immediately, got an appointment and they sent a guy out within a couple of days. He came and looked at it, said oh your leak is in a weird place so we'll see if the heater is still under warranty. Ok, fine. He didn't fix anything but said if we needed a new one they would give us some prices and options. A week goes by with no word so my husband calls and they say they are still trying to negotiate with the company to get us some sort of refund. Ok....water heater still leaking but would be nice to not have to pay more than we have to. At that point we get ghosted. No follow up calls, nothing. This morning our water heater springs a giant leak and water is all over our basement! I call and am told sorry nothing we can do, you'll have to call Home Depot and have them put one in!!!!! REALLY??!! After 3 weeks there is NOTHING you can do?? I would have been fine if they had said hey it will take a day or two but we will take care of it. Nope! Nothing! After this many years. We weren't expecting immediate service but any service at all would have been nice!! Do not waste your time or money. I'm sure there are other local companies that are not big conglomerates like Home Depot who need the work. We are looking to find one now.