Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!

My husband and I are so thrilled with our new pool. We are so happy with the work they did. Go here…read morefirst! Jeanette Stromme

We got quotes and drawings from 6 different builders for our backyard. Cody Risdon with California…read morePools was the most thoughtful about our lifestyle, landscape ideas and also our budget. He gave us options to consider and allowed us to make modifications to keep to our budget while delivering an amazing backyard plan. Once the project started we worked with Stephen Dreher as the superintendent and both he and Cody stopped at nothing to ensure we got a beautiful back yard built, in a timely fashion and addressed any questions or concerns for us along the way with excellent care and customer service. We'd definitely recommend working with them to anyone in the Verrado area / West Valley. We absolutely love our backyard and use our pool daily!

Debated between a 3 or 4 and gave them 4 because the work itself was good. The customer service,…read morehowever, was not a great fit for us. Pool work done Mar-April 2026. I'm not sure if they hide other reviews or if we're the first to have issues, but we chose them from Yelp and they were the lowest price by far out of other bids. We originally wanted a drain and clean, but they suggested a full remodel, when we asked why they said they saw some exposed rebar (first red flag: there was never any exposed rebar). But we agreed to a remodel and the beginning stages were OK. Jovanny offered a discount on building a sun shelf in our pool and he said the discount was to gain our business, but then he used that discount to sort of complain about the budget? And tried to make a smaller sun shelf, so we had to pay 2K extra to get what we wanted. Lots of pointing fingers and "I didn't say that" or "well technically we talked about this.." instead of wanting to give us good customer service. I understand making money is necessary as a business, but we didn't ask for a discount; we shared our goal price and a discount was offered and I guess we didn't realize that came with work that reflected that discount. In writing I asked if a pool remodel came with a drain and refill, he said yes it came with that, which I thought included starting up the pool with chemicals, but I guess it just means using our own hose to refill the pool Wouldn't include a chemical startup so we found another company to do that for us. Overall a frustrating customer experience side but the pool itself looks good and took 2 weeks longer than we were told. Be sure to get every detail in writing especially designs and be prepared to mainly text or email (wouldn't answer many phone calls)

Exclusive pools did a complete tiling job, pebble tech resurfacing job & new pool decking job for…read moreus. It looks beautiful!! They all worked very hard in our horrible heat temperatures to complete in a very timely short period of time. Jovanny, his wife& his all of his hard working crew members are very polite & professional. Their prices are very reasonable & competitive. I would highly recommend them to anyone seeking to have any type of work done on their pool area. Thank you Allen & Kimberly

James is professional and has amazing communication. He takes our needs for our pool into…read moreconsideration and explains what he is doing to ensure the pool is in great condition. we get reports and pictures after each visit telling us what was done! communication is key to great service. Thanks James for taking on our pool and answering all our questions and concerns!

From the owner: We are a pool service and repair company that services pools in surprise and surrounding areas. We…read morepride ourselves on quality work and great customer service. We are veteran owned and operated and CPO certified.

I have been using Desert City Pools for 2 years now and am very happy with the service! They are…read morevery thorough with their service and always able to come out if I need anythin. Jayce is very fair in his pricing and can get the best price on any new equipment needed. I highly recommend them! Hayley

Terrible service and communication. Specifically from Jayce the owner. I would not recommend him.We…read morehad three pools, he was doing rentals of ours and always getting complaints from tenants pool is green and it was. They always want to charge extra for chemicals.

I expect when I tell an employee that I can't understand them when they speak that they will do…read moresomething to change what they are doing to help me understand them. Especially when they are telling me what to do to achieve optimum chemical balance. I CERETAINLY don't expect another employee to tell me "It's not HIS fault that you can't understand hem." I'm hopeful that Leslie's will either stop hiring HS kids, or kids that are just starting their work career and don't know how to interact with adults. Bell Road in Surprise, next to Safeway.

Total incompetence and lack of knowledge displayed by the staff at this location. Their "order for…read morepickup at a location" is a joke. None of the staff could tell me what their own company email said regarding my order. After waiting almost 4 weeks and knowing the product I wanted was in stock at another valley location, I was advised at 8 am today that my product was finally available for pickup. Then 2 hours later, was told it was no longer available. They're clueless and incompetent. I wouldn't be surprised if they go out of business soon.

I received expedited services when I needed extra support with my pool. Service is great as is…read morecommunication and prices. I use All American Pool Servicing for my monthly pool maintenance and I am very happy with their service.

For the past year, All American Pool Servicing was "taking care" of my pool. I am a new pool owner…read moreand relied on having a knowledgeable company to keep my pool clean and always ready to go. Apparently Daniel and his are very new to caring and servicing pools from my experience. There was always an outside factor on to why it was not his fault the pool had algae or that he was spending so much on pool chemicals. During the month of January he suggested my pool needs to be drained due to the amount of chemicals he was spending to keep not just my pool clean but others as well. Pool was drained by the previous owners February 2025 and he could not understand why the pool levels were not correct when David came to service it. Pool was drained by us and cost less than Daniel said he could do it for. I reached out to Daniel 4/12/26 regarding algae build on the walls and steps of my pool. I asked that the pool be given a thorough scrub to get the pool ready for the summer. David came over Monday, April 13th and stayed for 9 minutes, leaving the wall and steps still full of algae. I did not feel my concerns were taken seriously so I terminated my pool service with Daniel via email on 4/17/2026. I asked that I be taken off of autopay immediately to avoid being charged on the 1st, he replied "Will do". Come May 1, 2026 I was charged 120$, unbelievable. I reached out to Daniel 5/1/26 to get a refund and was told not sure why you were charged and refund takes 5-7 days. Today is 5/18/26 and I have yet to get a refund from him. I had to call my bank to issue a dispute charge as he did not even read nor text me back on 5/14/16 to see what was going on regarding the refund. I am not the only person he has not refunded. Check the other reviews regarding this company. Please use this company if you enjoy subpar service, listening to a silver tongued snake talk your ear off. If his website still says veteran owned, do not believe him. His former business partner was the veteran, not Daniel.

I love the attention and great service I receive every time I visit this store…read more The staff is amazing

Love the new manager! Jordan is also awesome. Fast, helpful, only selling you what you need…read more Friendly clean store.