The office is clean and staff is very good at responding. It was a little bit of a rocky start due…read moreto some miscommunication but Jeannette stepped in after I sent a message. Jeanette was communicative and was doing everything to make the situation right again and I really appreciated that! Life was already hectic with a new baby and having to deal with dental issues was more frustrating and when I explained that Jeanette found ways to make it less stressful for me. Tammi is sweet as well in trying to help alleviate the problem by advising the appropriate person to fix this. So I would give 5 stars for their communication and how they went about in fixing it. In regard to dental work all the assistants are nice and Dr Lee is amazing and very understanding. She explains everything and checks on how I am doing. So 5 stars for that as well.

I've never been a big fan of going to the dentist but you gotta do what you gotta do…read more I had avoided it long enough and it was time to make an appointment. I needed a new dentist office too so after the reading the reviews I made my appointment here at Fuller Smiles. It was easy to make the appointment and I filled out all the intake forms/questionnaires online which saved me time. My consultation was thorough and Dr.Neal was very informative, friendly, and answered all my questions. He put my mind and nerves at ease. Most importantly, my teeth are CLEAN. The entire team is friendly as well. If you are looking for a dentist in the area, this is a great find.

I was referred to Smiles Northridge after just having some of the worst dental care experience of…read moremy life, so I walked in cautious and unsure what to expect. Dr. Sam, Eugenia, and Jenna completely changed that. From the first visit, they communicated clearly about my cosmetic procedure and patiently answered every question and concern I had. Their honesty and attentiveness gave me back something I didn't think I'd feel again: trust and confidence in my dental care. Thank you all so much! I highly recommend if you're in need of a new dental team!

Thank you "Smile Northrige" for having a warm and professional environment. The staff communicates…read morein detail the process, the payment, making sure you are comfortable asking questions related to any topic dealing with insurance, copay, teeth, gums and/or anything else. I highly recommend this dental office. May your exceptional experience with "Smile Northrige" allows you to come back again and again. Ufuoma A.

This dentistry is by the far the best dentistry I received the utmost respect and satisfaction…read more I'm a patient for Invisalign and my teeth show a rapid change of my teeth straightening out. I would recommend anyone to book an appointment with this dentistry. The office is well kept and cleaned no matter what time or day it is. There's always someone at the desk to help out on any further bookings.

Don't just look at all the good reviews without looking at the bad reviews. It's horrible to see…read morethe consistency in their treatment and insurance gimmicks. It's even more flabbergasting to see the response from Issac with an unprofessional condescending unapologetic tone. You can hear it through his words. Oh boy this makes my negative experience sound light even tho Issac wasn't involved. Well I guess without dragging on my poor experiences with them. I felt the money drive from the beginning and the press for repeated consultations on my root canal. The price quote I received the first time, change to an even more expensive charge after I had a dispute with the front desk. Nice smiles, pretty faces, but are not trained how assist with efficient solutions and thorough clarity of communication . Addressing concerns of makes them defensive and they either say the wrong thing or don't say anything at all. Lack of customer service skills. When I requested to speak to the owner I was directed to Mario. Seemed nice on the first call explaining my dilemma and he compensated a cleaning I was turned away (to get at first when they only told me when I got their my insurance doesn't cover it after I spoke to them the day before to confirm appointment) for the inconvenience. He acted concerned and said he will make sure any other service ( my root canal) will be discount and make sure I'm happy because "Money didn't matter to their practice". Now that's when I should have ran to the reviews to see if they follow what they say, and believed my gut... cause he was overly nice. Red flag That was then when I erased my attempt to yelp thinking it would be what he said. The jokes on me. Following week I then got my cleaning by the Hygienst that I like they set up another root canal counseling, which even he was confused why I was there. The story wasn't gonna change on what I needed and he really didn't do anything but agree with what was said in my file. I then came back to the front and the quote I got was more than the first one. The same girl I have a dispute with had a dismissive attitude, tried to smile thru it but neglected the point of being there. I asked is this discounted she said yes ( which it wasn't as I have my other statement from prior) and then I left out having to go back in to mention the appointment I needed to make for next appointment. I asked why didn't you finalize appointment and she said cause " you didn't seem you wanted it". That was not true as when she asked me did I want to set it up I said yes we just got into the discussion about the price and Mario. Instead of her referencing back to it to confirm she was dismissive like mentioned earlier. When I left I called Mario to share the in counter that he said he would make sure he would talk to front desk about previously as a follow up and he didn't answer. In that call I left a voice note explain in case he was out of town and he didn't return my message. With in the last 3 months I have phoned and left messages 8 different times and he refuses to address where we left off to correct what he said he prides his will to make sure customers are happy cause he would want that to happen to him and his family. My son and I were inconvenienced and had to make different trips back just for her mishap several times as I minimize the encounters because clearly the other clients have bigger problems than I do. I'm just glad I didn't give them my money. They got what they needed from insurance. Guess I was pushed out of there practice like other customers on here I see where but silently. The way Mario has handled me makes sense why the mask on their office seems nice at first unlit it's not and then they are passive aggressive. I hope this awareness brings clients to know their worth and money should be more valued than this.

About doctor Kevin, I truly believe he's the best in the entire valley .I trust him 100%. I've been…read morehis patient for over 20 years, and I couldn't be happier with the care I've received. He is incredibly honest and genuinely cares about his patients. He never recommends unnecessary treatments just to make money; he focuses on what you actually need. He is an amazing person who provides the kind of care everyone hopes to find. His staff is equally wonderful, always friendly, respectful, and clearly passionate about what they do. Kathy is especially great; she stays on top of everything, reminds you when it's time for a visit, and works with your schedule to make appointments convenient. The hygienists who do the cleanings are very gentle and careful (you barely feel a thing during your visits). I love the entire team and highly recommend Dr. Kevin and his staff. I don't have pictures to share but the offices or rooms are extremely clean. I Recommend doctor Kevin and his staff with my eyes closed. Please check them out, you will not regret it. The only thing I will have to say is negative!!!! ... it is sad they don't open on Fridays.

Alright, here we go. Dr. Gropp is my dentist and has been for several years, with good reason! He…read moreand his staff are awesome. First of all, highly professional, yet extremely friendly. So, here's my most recent encounter with the Doc. About a month ago I came in to see Dr. Gropp with a serious case of "yuck mouth". He immediately went to work. Xray, Root canal, deep cleaning, fillings and polishing. About a month later, no more "yuck mouth. Thank you Dr. Gropp and your entire staff for your expert client care!

Unfortunately doesn't take HMO. Strict practice. Not open on weekends. Don't know how their in…read morebusiness.

Without a doubt the BEST dentist and staff in the valley. Thorough, gentle, kind, excellence...just…read morea few words to describe every visit. Front desk, assistant, ambiance...all 10 out of 10. Just go!!!!

Very nice and quick service! Lovely people and clean office…read more Wow so great, front desk was amazing and nice

I am not usually a big fan of going to the dentist but Dr. Noveir and his team were so kind and…read morehelpful! The cleaning went so smoothly, they were so gentle I felt so clean after and there wasn't any excessive poking or prodding. Will definitely be returning!

I feel so lucky to have found Smile Boutique Northridge. Dr Shaer is such a skilled and friendly…read moreprofessional. The front desk ladies are welcoming and helpful. He had an impressive team of professionals assisting him and making sure I felt comfortable the entire time during my dental implant surgery. On top of being an excellent dentist he is very dedicated and kind to his patients. I had a wonderful experience! Carmen S.

Dr Shaer is a fabulous dentist! He took care of my husband and also me . We both had veneers…read morerecommended, they are absolutely beautiful . We both get compliments and get stopped all of the time . He is also very humble kind and patient . I would recommend him to anyone and my father was the top cosmetic dental surgeon in Beverly Hills so I am very interested in teeth !

Ever since moving to the Valley, I needed to find a new dentist and came across this office through…read moremy insurance provider. I'm glad I did. The dental hygienists are always friendly, and the front desk team is welcoming, often greeting patients with a smile. Dr. Kayla has been my dentist for the past few years, and she's taken great care of my teeth. I've had multiple fillings, routine cleanings, and just recently completed my second partial crown with her. One of the biggest conveniences is the ample free parking. The only downside is that it's uncovered, so if you're visiting on a hot Valley day, you'll definitely appreciate having tinted windows when you return to your car! Scheduling is easy, with appointments available via text message, and they also send convenient text reminders for upcoming visits. Overall, a great dental office with friendly staff, efficient communication, and quality dental care.

I recently moved to the area and have extensive dental history, so I am very careful about who I go…read moreto. Mid Valley is incredible, I would recommend them to anyone from simple cleanings to extensive dental procedures. The doctors are incredible at what they do and extremely knowledgeable, the staff is so welcoming, and their care is on another level. If you are thinking of making an appointment here, you MUST ask for Inga as your dental hygienist. She has over 30 years of experience and is great at keeping me calm (I get nervous in the chair due to my previous dental history, so she takes the time to explain everything about what she is doing beforehand). I actually asked the front desk to book me with her every time I come in for a cleaning, as she is the best hygienist I have ever met in my life. Thank you so much Mid Valley and Inga!!!

After more than 10 years of not stepping foot into the dentist because of my phobia of dentists I'm…read moreglad that I found one with nice and gentle staff. From the receptionist, to the dental hygienist to the Drs, everyone is so nice and professional. They listen to my concerns especially when I say that I'm terrified of any dental procedure. They are gentle and make me feel comfortable. Cannot forget office manager Melissa also is very professional and always is available when you have any dental issues to make your appointments. Usually after I visit a dentist I don't go back until I have pain. I've been going back and keeping up with the cleanings after my deep clean for the first time in my life. Don't be afraid. Make the appointment.

I had such a great experience at CA Dental. Dr. Lee is incredibly kind, gentle, and knowledgeable…read more He explains everything so clearly and has the softest touch, which really makes a difference if you're someone who gets anxious at the dentist. Melissa, the office manager, is wonderful. She's very informative when it comes to pricing, insurance benefits, and coverage, and she makes the whole process feel seamless and stress-free. The front desk staff is also friendly, welcoming, and always helpful from the moment you walk in. The dental hygienist who did my cleaning today was extremely thorough yet so gentle and careful. It was genuinely a pleasant experience, which isn't something you hear often about dental visits. This was my second visit, and I've already referred my husband because they truly make going to the dentist feel calm and stress-free. Highly recommend this office!

I was very impressed with Dr. Bernal-Belen, her staff and, assistants:) I went in for an initial…read morevisit and general cleaning. I filled a few easy forms before assistant greeted me to guide me to the back where all the magic happened. One for my jaw in general before the more detailed X-rays of my mouth. Then she used a "little pen" device to take pics. I appreciated the details of examining my teeth before the cleaning started. I also loved that the equipment looks new and state of the art! Dr. Bernal-Belen kindly introduced herself, reviewed my images, then started the cleaning process. Her assistant worked in the polishing before recommending the next course of action for my next visit. The overall vibe is very friendly, relaxing, and pleasant which is great! I highly recommend Dr. Bernal-Belen

Super amazing service! So kind and helpful! I literally recommend this place to everyone i know!!read more