I bought a dishwasher, then a stove and microwave, and then a refrigerator (3 separate purchases)…read morefrom the Ballwin store. Each purchase was recommended by a sales associate, who pointed out special features. We purchased a 7-year extended warranty for all products. I highly recommend Slyman Brothers Ballwin store. They are knowledgeable and personable.

Purchased multiple items from this location. Will never ship big box again. 10/10 recommend.read more

This place is wonderful. I actually bought a new refrigerator from Lowe's about 6 months ago. The…read moreLowe's delivery guys were not able to get my old refrigerator out. They tried for about 5 minutes and said it couldn't be done. So they just left I had to return the fridge! They had also told me I would have to hook up the water supply. Well, not at Bill's! They did a perfect job! The salesman was friendly and informative and the delivery guys were amazing!! They had to work at it, but they were very smart and experienced (and funny too). They got the old refrigerator out and perfectly installed my new one plus a new dishwasher. They really know exactly what they're doing. What a relief! This is the place to go for appliances. I highly recommend! I can't say enough good things about the people there who helped me.

The team delivering the refrigerator were very helpful. They also cleaned up the shipping…read morematerials and replaced the elevator pads in the closet. I was very pleased with the service

Adept arranged my gas range installation the day after it was delivered. Their prices are…read morereasonable and employees James and Evan took great care on removal of the old range and installation of the new. Made sure all packaging was removed and tested the oven and burners. They set the clock and showed me how the oven controls worked and the timer. I highly recommend Adept over the big box store installers. Will definitely use again for future appliance installations.

James and Evan were Godsends! I had an RXO/LG appliance delivery/install go bad right before…read moreChristmas. So bad that I had the appliances left in my foyer, uninstalled. Not a good look when I'm about to host 25 for Christmas. I contacted Adept and they were here the next day. They came with all the right moving and installation gear. The ease with which they carried the heavy washing machine up to my laundry room was a testament to their experience. They hooked up gas, water and dryer venting quickly and efficiently. Top it off, they are super nice guys. I highly recommend their services.

HORRIBLE!!! DO NOT BUY ANYTHING FROM HERE. Sales people are okay at best on day 1 and then forget…read moreeverything they told/promised you. Our ordeal has been going on since Aug 25th.... but since then it's still ongoing and not resolve. BUYER BEWARE!!!! Ballwin location is one to stay away from!!

I am rescinding my 5 star review…read more Last night, just months after we paid full price for a professional installation the loaded Asko dishwasher tipped out of the cabinet as not one single retaining bolts were installed. We found the bolts and the specialized retaining spaces in the owners manual bag. At least the installer did not discard them. After watching several Asko sponsored instructional videos online last evening I secured the dishwasher as the installation professional neglected to do. Seems like securely attaching the appliance would be a basic step.

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Andy's is my "go to" business for appliance parts/repair. Always very satisfied with their service…read moreand value. I highly recommend them!

Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

I recently had an extremely disappointing experience with Mr. Appliance in Chesterfield, MO -- a…read moreNeighborly company (I guess not so much). We originally called them for a warranty repair. A technician came out and completed the work, but within five days the issue resurfaced -- clearly related to the original repair. When I contacted the office expecting basic follow-up service under the warranty, I was instead met with resistance and unnecessary defensiveness. The customer service representative, Debbie, was shockingly rude and unhelpful. Rather than listening or acknowledging that this was a warranty call tied to work they had just completed, she repeatedly focused on warning me about potential trip fees if the issue was somehow "my fault." This was completely inappropriate given that the problem returned almost immediately after their service. The tone was dismissive and confrontational instead of solution-oriented. For a company that promotes itself under the Neighborly brand, this experience was anything but neighborly. At no point did I feel like they stood behind their work. Instead of owning the situation and scheduling a prompt follow-up, the conversation felt like an attempt to pre-emptively shift blame and protect billing. Because of the incompetence in resolving the issue and the unacceptable level of customer service, I chose to fire Mr. Appliance and take my business elsewhere. If you value professionalism, accountability, and respectful customer service -- especially on warranty repairs -- I would strongly encourage you to look elsewhere.

Noah was amazing!! My dishwasher broke overnight and Mr. appliance of greater St. Louis came out…read morewithin three hours of me calling! Noah was wonderful with great customer service!! he explained everything very clearly and put together my dishwasher very nicely! Highly recommend Mr. Appliance of St Louis and Noah!!

Purchased a new Sebo vacuum cleaner a few years ago and just took it in for a cleaning and new…read morefilters. I highly recommend this small business. Professional, HONEST people!

Michael is extremely helpful and friendly. I have now gone to him twice with an issue with my…read morevacuum, both times were minor problems. On both occasions, he has either worked his magic in 10 seconds and sent me home with a working vacuum or gifted me a spare part to fix it myself. He's a real man of character and extremely knowledgeable. I will not go to anyone else.

Frank and Paul are a great team…read more Helped my wife select a smoker for us... Louisiana Grill Vertical Pellet Smoker. They patiently helped me understand smoking, how to use our grill effectively, and how to make four tasty racks of ribs on our first try - praise from all our kids' friends who enjoyed them. St. Louis Home Fires also sells gas fireplaces and Frank offered a tip for us to improve on the fireplace that came with our house. We look forward to many years purchasing pellets and rubs and sauces and more. Thank you, Frank and Paul!!!

Need help with my gas logs. They understood the problem and got me scheduled quickly. I called them…read morefirst because they did a fantastic job installing my new glass door 2 years ago.

If you are looking for a new mattress, I suggest Mattress Firm West County. There you will meet…read more"Joshua", who is most knowledgeable in finding the mattress to meet your needs. May I also suggest getting an adjustable bed frame. It's a whole new experience in the bedroom. Libby W.

I was dreading the mattress-shopping trip immensely due to my prior not-so-good "customer service"…read moreexperiences I have had the past few years. But the dreaded trip had to be done. Upon entering the Mattress Firm at 15464 Manchester in Ellisville, MO--all I can say is WOW! My family and I were greeted by Dana as we entered. After a brief explanation of what I was looking for, Dana, using her vast knowledge of the products, proceeded to show me the various mattresses available. She listened to me and catered to my needs. She was patient and allowed me to take my time. By the time this visit was completed, I was much more relaxed and actually looking forward to receiving my purchase. All I can say is that Dana rocks!! Thank you! Kudos :)