0/5 stars if I could, save yourself the trouble and don't book with them. I recently bought a package from this company, however it was a fraud. We were told that we would be going in a group, however when we called before we left he told us that the group leader would not meet us at the SFo airport but at Jeddah airport. However, once we landed at the Jeddah airport we were greeted by a driver who informed us there was no group, nor a group leader who was knowledgeable about Umrah. Next, we were told that the driver would get us the Ehram, however the driver was not notified of that and was charging us extra. After 1-2 hours of waiting finally it was cleared up that yes he was supposed to take us, he was not informed of this either. Afterwards, when we got to the hotel, there was no reservation for us, again we had to contact this company to ask them to clear up the confusion. This process took another hour, finally it was cleared up but the reservation was only for 2 beds, even though we paid for 3 beds. When we told the hotel this, instead of giving us a room with 3 beds they added another mattress, that is not what we paid for. Again, this company was contacted because clearly they booked us for 2 adults not for 3 adults. We paid so much money yet we were not given what was promised. After we got our room, the next step was to find out where our luggage went. We contacted the person we bought the package from and his contact in Saudi Arabia but they did not put in any effort to find our luggage. We contacted the airline, we made a complaint, we called this company many times but they did not try at all. We had to do Umrah but we did not have any clothes to do it in, meaning more time and money was wasted to get clothes. We told Javed time and time again that this was our first time going, we did not know the language, the rules, and he promised us that he would help us 100% along the way. He didn't help at all, instead withheld information so we would pay more money using his services. When we bought the package we were told that we would get door to door service, meaning wherever we wanted to go the driver would take us at NO extra charge. But when we got there, we were told that any other places we wanted to go to, for example the Jeddah airport, we would have to pay. On top of that, the prices he was telling us were double, sometimes triple the amount the local drivers were asking for. Lastly, we did not know that there was a certain part to Umrah we had to do or else we would be fined, when we told him we wanted to do the Dahm, he told us his price which was WAY more than how much we got it done in. Time after time whenever we needed help we were faced with their overcharges and extremely rude behavior. We were relying on them to help us, but instead they caused us more problems and headaches. I was in a completely new environment with my children, we had no guide and assistance. Anytime we contacted them, they replied much later even though they were on whatsapp at the time. This was not fair, it is fraud, it caused us more problems than it was helpful. Even if they gave us this package for free, we still wouldnt go with it. read more

Assalam o Alikum. First of all thanks to almighty Allah who give us opportunity to perform Hajj in Year 2017 with my family (wife and two Kids 6 Years, 4Years). I am from Saint Louis, MO. Allah connect me to the Haram travel, and I don't know about this company no one recommend me . I just Google and got 2/3 travelers information. I call them but they refuse to take us along with the kids. Then I call Haram and luckily Mr. Naveed Mirza talk to me. He is very nice humble man I ever talk. Allah helps me to confirm my Hajj trip with Haram Travels. I tell him to plan my Hajj trip and returning via Pakistan and he manage my trip as per my requirements. I believe there is around TWO MILLION Muslim pilgrims from all over the world It's a huge event so It is not possible to everything goes smoothly and under control. Yes we also face some problems during Hajj but Allah Help us and I directly call to Brother Naveed (some time using Whatsapp) and He response me If he missed my call he call back to me and resolve my issues. I am not saying that brother Javed and his team not help the people their but something must be beyond their hands. I am satisfied Haram travel give us all necessary facilities in very reasonable price. Here I must say the Food was too good , the person who handled the food is very friendly with my kids. Makkah and Madina's both hotels are good but personally I like Madina one it is very close to Masjid e nabwi. Finally It was such a great experience. I already referred Haram Tours to my friends and relatives. I would like to again thank almighty Allah and Naved Bhai and your staff back in Madinah and Makka for making my trip so easy and enjoyable. I highly recommend to use HARAM TRAVEL's for Hajj. My Suggestion for future Muslim pilgrims "Patience is your best friend" Having in mind that there are over 2 million people that have come to perform Hajj and everyone is different, you should be patient and tolerant, especially when things don't go as you wanted them to. Remember that Allah SWT is the best of planners and you are a guest in this house. It is all part of the journey. read more

This is my experience booking the Hajj 2018 Affordable A1 Package! Alhamdu Lillah, We had the opportunity to go Hajj this year under Harm Tours. Before putting my review, I read other peoples review who went to Hajj this year under Haram Tours. I saw people used their word liar, dishonest after coming from Hajj. Our prophet said it is enough for someone to be a liar what he hears, start spreading to others without verifying. We must be very sincere and cautious before using such comment. I saw many people were upset with the start from a very small group. It took some time to find for me what caused this issue during that time. I did not know who Javed Billo, the Haram Tours administrator until last few days before we left Saudi Arabia. To me he is a good man. Many people like me had no clear picture in their mind why The Ministry held him and ordered him (Javed Billo), to pay each traveler back 4,000 Saudi Riyals ($1100 USD). Later on I heard from an authentic source, it was group of people whose intention was to shutdown Haram Tours in a political way as they considered their opponent. I do not know anyone actually honestly questioned himself why we are getting money, how far can we justify this money is good. My wife's brother is under severe kidney disease. I gave both of our money $2200 to my wife's brother. I am witnessed that opposition group did not let Javed Billo an open opportunity to speak. So story came from one side and they won politically. I honestly do not see he cheated us, lied or showed dishonesty. We are very weak Muslim when comes to money issues. After receiving $1100, one person was saying I did not receive the right amount, I should receive more. If I go Hajj again, I will not hesitate to choose Harm Tours Hajj Group Other complain that I see here People are complaining bathroom, bedrooms, buses and many other issues. We want to pay lowest price and expect five star hotel services which will not happen in reality. Overall I did see any major noticeable issue to complain against this company. Syed Hossain Plano, TX read more

Highly recommended! Superb experience I was extremely satisfied with Haram Tours and Travels. Mr. Javad, the administrator, has proven to be very courteous and helpful from the very beginning, trying to organize at the best. This year it was my 2nd time for Hajj with this company. Two years ago I went on Hajj with my parents and this year with my wife. It was her first time in life, she was extremely happy and excited with the trip. The best part was the guide and educators. This year one of my favorite Mufti Hisham Dawood from Chicago was leading our Hajj Group. He has immense knowlegde on every step of Hajj. It makes so much easier having such brothers in the group that can answer every question you have. I am surprised reading the reviews here. It makes me feel sad how people make up things. Me and my family found the accomodation great. I believe everyone has different perspective and experiences. My family had a great time while some people with exact same things provided were not satisfied with anything. Going for Hajj is not like going to Paris. Today we are provided with so many luxurious things like we fly to Makkah in no time unlike old days where people used to go on animals for months. We should be thankful to our God for giving an opportunity to perform this beautiful experiance of our lives. I would highly recommend Haram Tours to everyone planning to go for Hajj or Umrah, Mr. Javad will turn your trip into an unforgettable experience. Thumbs up!!! read more

This was our first time travelling to Saudia for Umrah and we found Haram Tours through internet advertisement. I had spoken to several travel agencies claiming expertise in hajj and Umrah. However, we clicked immediately with Javed from Haram tours. He explained the entire packages in great detail and was more than willing to help us customize the package according to our needs. We were able to book hotels we wanted and were given variety of transportation options. From start to finish everything was flawless. The flights were booked and confirmed within 10 minutes of our purchase. Likewise the entire itinerary including hotel reservations was sent to us immediately. Visa processing was made very simple and easy. The pick and drop from airports, and ziayrats in both Makkah and Madina were pre-arranged and everything delivered to us was as promised and on time. Haram Tours even was able to get us a free upgrade to a junior suite in Makkah in Fairmont on arrival, which was a really nice surprise. From start to finish, Haram Tours was professional, curteous and extremely responsive. They stayed in touch with use throughout our trip as well as before and after to make sure we have everything we needed. Thanks so much for your great service. We will Inshallah look forward to doing hajj with your company in near future as well. read more

My name is Imad. Me and my wife were planning to perform Hajj this year for the first time in our lives. Our top priority was having the accommodation near Haram. The only problem was our tight budget. We did our research and found out that all the companies were offering Aziziah Hotel for 6000 USD which is an hour drive to Haram. I came across Haram Tours. They were providing Al Eyat Ajyad in Makkah for the same price which was 15min to Haram and in Madina they were offering Leader Muna kareem that was amazingly 2min walk to Al Haram. We bought the package. Brother Javad and sister Tasneem were extremely helpful through out the process. They answered all our questions and concerns. Alhamdullilah the trip went great. We spent our entire time in Haram and completed all the rituals of Hajj. It was one of the best experience of my life. I am very thankful to Allah who gave me an opportunity to perform Hajj while being young and in good health. Ill give this company 5 stars because they provided what they promised and we were very satisfied with the service. Ill recommend all my brother and sisters to go with Haram Tours and Travels. May Allah give them more barakat in their aemal Ameen read more

Reading through these reviews, I'm surprised as to how people are showing dissatisfaction with Haram Tours when I traveled with them recently for Hajj. The only thing I could say is that I had a phenomenal experience with this group. They made sure to educate me about hajj by conducting hajj e-seminar. All their staff were very helpful throughout my journey. I got sick couple of times and needed to go to hospital. Their team was extremely proactive to assist me with all the local norms and guidance. Although food wasn't the best in first couple days of my stay; however, they changed the catering provider and got better. Ground transportation was convenient. I had guidance throughout my trip regarding Hajj Rituals from professional Scholars. Usually the Manasik from what I heard is the toughest element however with them I found it smooth going. Something they can improve in near future would be quality food from the beginning, also to offer 5 star Mina Camps. Overall I had a good trip with Haram Tours and will definitely recommend to my friends and family and those who will be reading my review. read more

Salam alaykum. I want to give you a good review of my family's Hajj experience. I want to thank you for your support to set us up for that. We did it. Alhumdulillah. This message was sent to its group leader I went with. "Salam alaykum. I want to share this with you as our experience. It was very good. The guidance throughout the way, including aziziah, Madinah, the mina and Arafat camp arrangements were great. Your team was friendly. I want to thank you for being our guide for hajj. Also, thank you for having the group dua at Arafat and for doing Qurbani on our behalf. Everything you and your team were helpful. Thank you for bringing us to your group and for guiding us to complete the hajj pilgrimage. May Allah bring success, and happy life to you and your team. Jazak Allah Khair." This is my supportive details that I had a good experience. Thank you for your support. Jazak Allah Khair. Salam alaykum. read more

salam alikoum to every one this is my first time to use haram tours this is my good experience with this travel agent at the beginning I was scared to deal with them. but the true is iam very happy I had a wonderful experience Immurah from the time I got there until I came back home they have a good excellent service the agent I was dealing with him in saudia Arabia his very kind always arrange the driver for me to picks up on time the drivers so nice the person that I bought the ticket from him brother jawad he was so nice a kind and helpful and patient he always respond ur call back with any questions or concerns ,they always had best price iam sooooooooooooo happy I will ues them again and again I will recommend them to every one thanks for jawad and for every one was helping me with my umarah trip thanks again looking forward to my next unnarah with brother jawad inshallah read more

I've done Hajj this year with Haram Tours. They have exceptionally good group leaders who were always there for any questions or concerns not to forget their Imam were very knowledgable. A few glitches happened which I understand as that is what called Hajj but their team members were very helpful and did their best to maintain great service. Their ground transportation was very well organized by their staff members. From the very beginning since we booked the Hajj package with them called them couple of times and found them very helpful with all questions and concerns. All the way from flight to hotels to Mina Camp to Arafat everything was managed quite well. I will recommend who ever wants to go for Hajj go with them you will have a great tour insha Allah and yes if I had chance in the future will be definitely traveling with my whole family the next time. read more

We had a great experience with Br. Naved Mirza and Haram Tours. This was the first time we booked through them and we were a little nervous as we were travelling for Umrah in Nov 2016 with very small kids and wanted to make sure we wouldn't run into any issues. Br. Naved assured us everything would be smooth-sailing and Alhamdulillah it was from booking the flight to getting visas to arranging for meet-up at the airport and hotels and transfers. It definitely exceeded our expectations and we were very happy with the whole experience. Also Br. Naved was extremely responsive and would always return our phone call when we contacted him after the first payment to answer any queries. We are very happy and would definitely use Haram Tour in the future for Umrah and we have also recommended them to our friends who are looking to go for Umrah and / or Hajj. read more

Salam everyone I just wanted to write a review about my experience we had with the company while we were on Umrah. From the day one when I decided to go with them they were very prompt on phone calls, WhatsApp calls and emails replies for all my inquires. Traveling with two kids one being an infant they made all the arrangements in a way that me and my family didn't had any problems and all of us were very comfortable throughout the stay. The process was easy and quick, hotels and ground transportation were awesome and the same was communicated to us before the trip. Shahzad is one of the best professional I have dealt with in this field he is very professional, honest, very helpful and guided us with the right direction before and during the trip. My family had only good words to say. I highly recommend Haram Tours for Umrah and Hajj packages. read more

I trust Haram tours and travels for their outstanding service they provided me and my family for hajj 2018. I went for Hajj in the past as well but this was my best so far with them. Professional team and group leaders were extremely helpful at all times. The team was present at our arrival at the airport. Hotels were as per expectation decent and reasonable and their team members were present at the hotels throughout for any concerns and questions. At one point when my mom couldn't walk to the Haram as she was having back pain but she insisted to go to Haram they send us a team member with the wheel chair which was very kind of them. Transportation was well organized and were fully air conditioned. Over all had a great memorable trip.I will recommend every one who wants to travel with their family Haram tours is the one to go with. read more

Excellent tour with excellent services. I wanted to perform Umrah after Ramzan to avoid peak season as I wanted to take my 8 months old baby with me. While all other travel agents informed there were no Visas after Ramzan and refused from taking my applications, it was only the Haram Tours which replied me positively and Alhumdulillah arranged for my Visas, Hotels and transportations at very affordable prices. To my utmost surprise, I dint even had to wait for a single minute upon arrival to Madinah Airport as the ground transportation cab person was already waiting for me at the airport. It was such a great experience. Already referred Haram Tours to my friends and relatives. I would like to thank almighty Allah and Javed Bhai and Naved Bhai and the staff back in Madinah and Makka for making my trip so easy and enjoyable. read more

Just wanted to share, my parents met with a 25+ year old friend this past week and they talked about the Hajj trip the husband and wife went on 2-3 Hajj ago. He had so much positive things to say about the agency, their organization skills, scheduling, meeting the needs for the Hajji's, and he strongly recommended them to my father, the agency is: Billoo Travel, from California, run by Javad Billoo and team! He said Javad Billoo was with them as the agent during Hajj and took care of everything. Someone had recommended you to them, and he has been recommending you to everyone. My father was laughing and said that's the same agency we have been using for years. My dad's friend, from GA (Atlanta) was laughing too, small world. read more

I would like to rate 5 stars to Haram Tours and especially Jawad bhai who went beyond his limits to provide excellent services to his customers. Every year Me and my wife go to Umrah with this company and they have met my expectations always without a chance. I am glad to find one of the best Umrah and Hajj Company in Los Angeles. We can't afford to pay very expensive packages but Alhamdullilah may Allah bless this boy Javad. He always provides us with the best deal including transport and air tickets. Many times Javad has given us complimentary breakfast which is a bonus for us. I really appreciate their service and hard word. Allah will reward you all inshAllah read more

We went for Umrah recently through Haram Tours and Travel. It is one of the best travel agencies available out there . From the very beginning of facilitating the travel till we reached home, Haram tours did an amazing job . With small infants and kids ,they even helped upgrade our room when we reached Madina Munawara.If we had any questions during our trip, they were very efficient in responding quickly .Brother Javad showed utmost professionalism and dedication . His main concern was always customer satisfaction . We were completely satisfied by the services provided by them .Highly recommended. Will definitely go through them again and again INSHALLAH. read more

Assalamoalaikum , Well I just came back from Umrah and what a comfortable journey it was alhamdulillah from start till end , we had no difficulties alhamdulillah everything on time brother Javad Arranged a haram facing room in Makkah and We prayed the whole time for this company for making our spiritual journey so easy mashaAllah loved it and would definitely recommend everyone to book your Umrah trip with them ... Way to go haram tours !! Madina hotel was also amazing and I don't have words actually about how flawless everything was mashaAllah they are working really hard for our comfort ,,, read more

Did UMrah in this ramadan through Haram Tours. It was a very peasnt Umrah that I have enjoyed and will do it again Inchaa Allah if I can. wE had our own drivers fomr the airport to tye hotles and also pefroming Ziyarat. Each time a different driver and they were all on time and very gentle. Hotles were also nice and close to Kaaba in Makka and to the holly mosque in Madina. I wish they could of had reserved a spot for us for Rawda Charifa through Nusik App to get a permit. I strongly recommend using Haram Tours for Umrah and Hajj. read more