Everyone that once made Hyannis Toyota their one-stop Toyota dealership knows things today will…read morenever be what they used to be, but dealing with certain individuals in the service department will still get you true customer service. David Nickerson is the man to ask for. Honesty is his virtue and I worked with him long enough to see how he operates on a daily basis. Your best interests are his.

Usual of scheduling a $85 service and picking your car up only to be told it's $245. And then…read moreasking for a discount and getting it only to be reminded that they are doing you a favor and deserve a good review. What?!?!!!?

I recently purchased a new Honda Ridgeline at Hyannis Honda. The sales person was Rachel Ferreira…read moreand she was outstanding. No high pressure gimmicks, she was extremely helpful!

I recently had surgery and was unable to get out to the dealer to buy a new car. I reached out to…read moreHyannis Honda and they connected me with Rachel Ferreira one of their sales associates. Rachel did an amazing job helping me find the car I wanted and worked with me to negotiate a very, very fair deal. Her communication all on the phone and online and through text messages was amazing. I must tell you I bought many many cars over my life and this was the least stressful most relaxing experience I've ever had. I recommendation is if you're looking for a new car definitely check out Hyannis Honda. And if you want an amazing stress-free experience speak with Rachel. Thank you, Rachel and the rest of the Hyanis Honda team for making this the best car buying experience of my life.

Long story short: we had a problem with our car that was under warranty, only one year old. Mazda…read moreUSA issued a TSB (Technical Service Bulletin) about the problem, so it was clear that there was a fix needed, and that it should have been fixed under warranty. We had bought the car at a suburban Boston dealer who will not be named. That dealer tried to say that the issue was normal wear and tear, even though the folks at Mazda USA said it was a manufacturer's fault. The Boston dealer was extremely rude and dismissive. We will never go there again. Turn the page to Mazda Cape Cod; they were friendly, understanding, and professional. They fixed the problem immediately. I cannot say enough good things about this Service Department, and special commendations to Corey German, Rafael Hernandez, and the technician Daryl Delancey. And thanks also to Mazda USA. They too were professional and understanding. We WILL buy a Mazda again! Love the car and the brand. Next time, go to Mazda Cape Cod!

Went to the service center for an oil change and to get a fan noise investigated on my 2022 CX-5…read more The fan noise was identified as an issue with something in the headlight fan. They tried to get me to replace both headlights for around $1,700 each and said it would not be covered under warranty. I chose not get it fixed then and there - upon further research this WAS covered under my purchased mazda platinum protection plan and is a known manufacturing issue for the 2022 CX-5s. Additionally, they tried to get me to replace both headlights - I went to another dealership (Wellesley Mazda) and they informed me that the headlights would be covered under my extended warranty and that only one needed to be replaced. I'd recommend being cautious in terms of accepting repair instructions as it appears they tried to take advantage!!

Stay away from these crooks will sell you a car with serious internal engine issues have check…read moreengine light come on .Then claim they know nothing about while screwing me and a young family at the time complete scumbags .

I purchased an F150 King Ranch today and the office staff was very helpful, friendly and…read moreknowledgeable. The mechanics were also helpful as well making sure all items from my trade-in were removed. Enjoyable experience and definitely trust and would recommend this dealership.

I had the best car buying experience ever here! The men who took care of me, and I say that because…read morethey really did, were simply delightful. They showed me respect and honesty. I would not hesitate for a moment to purchase a car from them again. Thank you Copeland Subaru!

I cannot thank the people at Copeland Subaru's service center enough!! Traveled to Cape for a…read morewedding this weekend, and my car wouldn't start. Mind you, this same problem happened while I was home in NY, but at that time, the AAA person assured me that my battery was fine, and that I'd be safe to travel "as usual", including long distances - which is why I still drove, and I'm equally grateful that I made it to Cape safely. In hindsight, knowing what I know now, I would've delayed my trip by a few hours and gotten this resolved back home. Either way, I'm in a panic and called AAA to help me jumpstart, but I still needed somewhere to go to fix the issue. This was already 2pm so when I found this Subaru location, they were very upfront with me about whether or not they could help me given time constraints, but given the unexpected nature (and my pleas), they were willing to try. Ryan at Copeland Subaru was kind enough to offer to have someone drive over to jumpstart my car (I was super close by, otherwise it wasn't something they'd usually do) since we weren't sure how long AAA was going to take, and I was trying to reach them by 3. Thankfully AAA arrived in minutes from my request, got me started, and I was about to get to the Subaru. Immediately upon arrival, they checked me in, got all my info, and got started. I had probably checked in with them 3-4x in the few hours I was waiting since I had been trying to make it to a rehearsal dinner that evening, and not once did they make me feel like I was a bother. They diagnosed, changed my battery, gave me recommendations, and sent me on my way - and I made it to the dinner! I am forever grateful! Everyone here is genuinely kind, and I will never stop recommending them enough for the transparency, efforts, and patience they gave to make sure I would safely travel home again!

At first everything was great. We found a truck we liked. Price was reasonable. The paperwork to…read morepurchase was all online. Shame on me for assuming everything was in order. Months later when I was looking into the warranty we purchased I could not get a copy outlining the whole sale. I received photo copies of a receipt for a down payment, a written number on a piece of paper for the warranty price, and a written number for rmv fees. I found a discrepancy of a couple hundred dollars and asked for clarification. I received nothing. Emailed again. Nothing. Buyer beware!!

Bought a 79 jimmy from the car guys, supposed to be rust free from California. California yes rust…read morefree nooooo. Covered rust , jack job . I have it apart now restoring it. No way it was worth the money and no way they didn't know. A different who puts a raised embem on a perfectly good dash .

if car maintenance can be a pleasurable experience, then this place is that. from the service reps…read moreand their friendly greeting (they are the face of the service end of the business, so that's important) to the other employees you might come across, it's good vibes. The mechanics are professional, competent and on time for your appointments. i was there for two recalls on my Santa Fe (love the car), in on time, offered snacks, and Vanessa is a delightful rep to interact with, informative and knowledgeable. everything was great as usual.

I agree with Bob L. but not with service. I have called them 4 times and have never gotten either…read morean answer or response No one answers the phone. I have had to get my truck s oil change done at a privet place. This is not the dealer of 10 years ago.

Great truck-buying experience with Alex at the Car Store Cape Cod…read more I purchased an '05 Toyota Tacoma that is rock solid, runs great, and has a solid body and frame even with 130k miles. The price was very competitive for the year and mileage, and Alex & crew handled all the RMV processes in prep for me to take delivery. Side note, they also recommended some excellent food and banking locations nearby! They had several other tempting trucks on site at the time, but I had my heart set on the Tacoma since I'd owned one back in

I purchased a 2018 Ford F150 a week or so ago. I needed a truck right away as the chassis of my…read moretruck was beyond repair. I was hesitant to go to a small dealership, but I liked the F150 when driving by and thought I would stop and see how things went. Alex and Carlos were fantastic - friendly, helpful, professional and efficient. The truck was in beautiful condition inside and out and the price was very fair. I had a question about the alignment and Carlos immediately had it checked by a tire shop. The truck was ready to go the next day with all the registry paperwork done for me. It was a great experience from start to finish. The truck is driving well and I am so pleased with the truck and my experience with Alex, Carlos and The Car Store on Bearses Way!

My experience with Rob Wall was fabulous and my service was quick…read more That being said, the answering service is ridiculous, can't speak with ANYONE you have to wait for a call back.

purchased a 2026 jeep wrangler sahara about 4 months ago great service from mike and his crew.a…read moregreat place to buy a new car.actually any of premier dealers are great! kathy and henry

Watch out ! Bought a low mileage vehicle and paid a little extra because of the relative low…read moremiles. I had to replace starter and rear brakes, then approximately 3 months and 3800 miles later the transmission was junk, their solution was to buy back the vehicle for about $4400 when I paid over $12,000 just 90 days earlier. STAY AWAY ! Had to rate 1 star to leave review.

Anna did such an excellent job! You know that moment when you walk somewhere in and feel home? You…read moreare surrounded by normal people, who understand what you are saying for 100% ! Car dealers usually trying to talk you into all the things you actually don't need. But in AutoCape they are straight to the point! Thank you Anna and Mika! I will be back