Very normal Home Depot. Ample parking lot. Clean aisles. Has most things in stock. Staff nice.read more

My daughter and I went to Home Depot tonight around 8pm for wall repair items and paint. Tony…read more(older man) assisted us with knowledge and attended to our questions professionally and a friendly demeanor. He was actually shocked at the knowledge my 10yo my daughter have of DIY and repair when we were asking for spackle etc. Told him I've been teaching her early lol. Overall, wanted to give recognition to Tony's attentiveness and knowledge. Good Job Home Depot on hiring this employee!

$900 Washer Failed in 4 Weeks - Hazlet Lowe's Needs to Make This Right…read more We purchased a brand-new Maytag washing machine from the Lowe's in Hazlet, NJ on November 6th for $900. Within four weeks, the software failed mid-cycle, leaving our clothes soaking wet and the machine completely unusable. The Hazlet store directed us to Maytag for service. The technician confirmed a replacement part is needed but is currently out of stock, with no clear repair timeline. In the meantime, our family of three (two working parents and a toddler) has now been without a working washer for three weeks and has spent approximately $500 sending out laundry just to manage basic household needs. Neither Lowe's nor Maytag has offered reimbursement, a temporary solution, or meaningful customer care. When we requested a replacement unit, we were told we would need to purchase a new one at full price because we were outside the 48-hour return window -- despite the appliance failing almost immediately after purchase. We are asking the management team at Lowe's Home Improvement - Hazlet to review this situation and contact us to provide a fair resolution. A $900 appliance should last longer than one month, and customers should not be left absorbing hundreds of dollars in additional costs when it doesn't.

I was very unhappy when my vanity, that I purchased online came damaged. I work for a large…read morefurniture company and the two things I always tell customers is DO NOT ORDER ONLINE AND CHECK YOUR DELIVERY BEFORE THE DRIVERS LEAVE!! I did neither of those things. With that being said, I called Lowes online customer service, was on with a representative for 1 hour and 20 minutes and I feel I was not receiving fair compensation(I was offered a $50 Lowes E card, great so I'll go into the store and spend double probably, about the time from work I lost, what about the fact my contractor needs to come back and cannot finish the job, what about the lost time on the phone that I cannot get back on my day off). I called again today and spoke to another representative who also was trying to just get me off the phone, and was again on the phone for an hour, but I was not going to give up so easy this time and I was on my way to the Lowes store when the representative told me to partner with the manager in the store that is when I had the absolute pleasure of meeting Ashely, the manager at the Holmdel Location. Ashely was kind, understanding and helped me resolve the situation. I was never going to shop at Lowes again before meeting Ashley, it is because of her that I will continue to patronize this establishment. Things happen, I get it, but it is how you are treated and the resolution that will always matter to me. THANK YOU ASHLEY YOU ARE A FANTASTIC REPRESENTATION OF HOW I WILL NOW THINK OF LOWES EVERY TIME I GO TO MAKE A PURCHASE!!!!!

If you are looking for an expert locksmith, Ed is the one to book! My handleset door knob slowly…read morefell apart. When I called Trygars Hardware, they asked me to send photos. After looking at the photos, Ed told me my options and even recommended the best handleset door knob brand to buy. Ed did a great installation! Plus, the cost was very reasonable. Thank you!

Real old-school locksmith very, very friendly, knowledgeable and a lot of old stuff in the store…read morelike flashlight bulbs and old style 1970s hardware, places like this becoming very rare and can use support whenever possible they have snow shovels gardening supplies paint give them a try. I'm sure you will be happy like I was.

The showroom was well organized and Gabrielle and Shannon were so helpful and were such a pleasure…read moreto work with. They made the experience pleasant I would recommend this place.

Looking to renovate your kitchen and bathroom? This is the place! Wow huge great selections and…read morelots of cabinets made in house. Great prices. The lead times on others are not bad if you have a specific renovation deadline. The sales folks do not follow you around but are readily available if you have questions. Plenty of parking in front, they close. At 5pm only two late days with 8pm closing, Tuesdays and Thursdays.

Nice experience. Staff was helpful with my paint project and would recommend this local store for…read moreany home projects.

Place is terrible. The staff is so rude you don't even want to go in there. The older guy with the…read moregoatee won't even pick up his head from his phone when talking to you. Absolutely unbelievable.

What did Alfano and was looking to remodel my bathroom. Looked at every display in the store. There…read morewas a man sitting at the desk. Didn't even acknowledge that we were there or get up. He wasn't on the phone or doing anything. If somebody is like that, I'm certainly not gonna go over to grab them. They should come out greet the customer and ask them if they need any help.

Just walked out with my husband. When we walked in 3 people working there stare us up and down…read more Nothing. We look at tile for about 10 minutes. Shopping for our entire new home. Not one of the 3 say one word. We walk out. Wow. Who needs that treatment. Good luck !!

I am very disappointed with this business. I tried to support a small American business and I…read moreregret that decision in this case. We ordered some parts and waited, and waited, and waited. The company is "closed" most of the time and will not answer emails or voicemails. They will not update you on your order, no response, no explanation. I recommend that people look elsewhere. Don't waste your time and money.

If you need email updates or if you need to get updates via your account, well, find another…read morecompany. I completely understand delay but no updates, tracking info, etc., is unacceptable.