Reduced staffing means office is not open to walk in. Only doing business by appointments…read more They need to get back to pre-pandemic operations like most other businesses

We wanted to purchase JR rail passes so we contacted IACE and submitted the required information…read moreonline. My wife also spoke to their NY office and they helped coordinate an appointment for the following day. IACE travel is inside the Bizhaus building. We paid in advance so the IACE representative had our tickets all printed up and ready to go. We were in and out within about 5 minutes. We recommend IACE if you are interested in travelling to Japan.

"Tonight the western stars are shining bright again" (Bruce…read moreSpringsteen) We just returned from Trafalgar's ten-day "Western Frontiers" tour. We flew into Las Vegas and met our tour director and tour group for a Welcome Dinner, boarded a bus in the morning and took off for Zion National Park, Bryce Canyon and Salt Lake City. Next, we headed north into Idaho and Jackson, Grand Teton National Park, Yellowstone National Park, Montana's Big Sky Country, South Dakota's Black Hills and Crazy Horse Memorial, and wrapped things up with Mount Rushmore and the South Dakota Badlands before the tour ended in Denver. Our hotels were the Horseshoe Las Vegas, Best Western Bryce Canyon, Sheraton Salt Lake City, Mountain Modern Motel (Jackson), Kelly Inn West Yellowstone, Doubletree Billings, and the Rushmore Hotel. The tour included 9 Breakfasts, 1 Lunch, and 4 Dinners, and we signed up for a few of the tour's optional activities and meals with entertainment. Our tour kicked off with the group assembling at the Horseshoe Hotel and Casino in Las Vegas for a welcome party, a night on the town, breakfast, and a morning bus to Salt Lake City for Day #2. Day 2 included Zion and Bryce National Parks and an optional dinner with a country and western show. It was a lot of fun. On Day 3 we returned to Bryce for an early morning hike around the Sunrise to Sundown Trail, more or less parallelling the deep canyons and exposing us to some of the most beautiful scenery I've ever witnessed. Later that day, we drove North to Salt Lake City for a tour of the Mormon Tabernacle complex. Day 4 brought us to beautiful Jackson, Wyoming for a half day of dining, shopping, and sightseeing. On Day 5 we awoke to snow and visited Grand Teton and Yellowstone National Parks. On Day 6 we spent a second day at Yellowstone and were awed by its amazing scenery. On Day 7 we headed to Billings, Montana and the Buffalo Bill Center of the West Museum. We had a Western dinner Be My Guest experience with a local chef. The rest of the tour was loaded with great attractions - the Crazy Horse Memorial, shopping in Wall, SD, Mount Rushmore, the Black Hills, and Badlands National Park. HB was our driver, and our vehicle was a brand new 2025 Prevost H3-45. It was red in color and nicknamed Scarlett! Our tour director was John Rammelkamp and he did an admirable job managing our group of 44. It was an international group, with tourists from the Philippines, New Zealand, Australia, and the Netherlands joining the many Americans. He taught us a new word- "Tourons" meaning a tourist acting like a moron, for example parking his car in a parking lot bus lane. He set up a WhatsApp for the group and shared each day's itinerary and time schedule with us. He played music and showed videos on the bus to break up some of the longer legs of the tour. He was fantastic. Our tour ended with a group dinner and a MAKE TRAVEL MATTER® Experience with Lakota Tribe Member Stephen Yellowhawk. This was our first tour with Trafalgar and we very impressed with our tour and especially the wonderful planning and entertainment skills of our Tour Director John Rammelkamp.

Recently did the five epic park tours. It was well planned and organized . The tour guide Dave did…read morea great job with his driver Roland . The tour has a fare amount of bus time due to park distances . But Dave and Roland kept us entertained and informed . I feel lucky to have gone on a beautiful trip.

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Amazing! Amnet is amazing. What I couldn't figure out in two…read moreyears, took them all of basically 30 minutes and a couple other finer details, but pretty much the outline of my trip was done in one brief call and an email or two! Atsuko was resourceful and helpful! Planning on heading back in the Fall, and I plan to use Amnet again! Hope atsuko is again available to assist !

When I called, the lady she said my name is Kobayashi?! she…read morewas rude and was not helpful at all. Once I stopped talking on the phone, she hang up on me without saying good bye or thank you. If she is not happy, do not work at travel agency. I think that is why this branch closed.

Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

I thought I had lost my passport so I frantically contact Passport Now - OC…read more I texted the number and got a response right away. The worker that assisted via text was very friendly. Although I didn't use their service - I appreciated the quick feedback. Here is the FEE BREAKDOWN (as of February 2025) Private Hand-delivered service $399 (Plus Government Fees) for 8 business days $499 (Plus Government fees) for 5 business days $599 (plus government fees) for 3 business days government fees range between $195 to $225 per application. I hope this information helps someone out!!!

We used Alexa for our most recent holiday through Europe and over all the experience was good. The…read moreprivate connections and greeters at the airport took all the headache out of travel. The reason for 4 stars instead of 5 would be that I don't feel like the trip was very tailored to our interest. It would've been nice to have a call before the trip and go through the itinerary. This is mostly concerning the driving tours, while it is a nice idea to get a driving tour through a new city, it's not the most pleasant when you can not see any of the attractions you are learning about. I also feel like I had to be the one initiating the contact with Alexa, and then waiting (sometimes days) for a response. For the price paid I would've expected more catering to the client. My last concern would be that I canceled the second of our driving tours, 3 days prior for the reasons mentioned above, additional it was over 100 degrees and the tour was in a vitiate fiat, and the tour was not canceled. Wasting the driver and guides time. While Alexa's services did make our trip easier, in the future I would choose a more experienced travel agent who takes time to cater to clients wants and is more responsive.

Alexa is the ultimate secret weapon. She planned the ten day trip of a lifetime to Japan for my…read morehusband and I. Tokyo, Hakone, Kyōto and Osaka. We gave her a budget and she ran with it. She organized private transfers where it counted most, scored reservations at gorgeous hotels in the best neighborhoods, booked walking tours with really fun and interesting locals and selected the best seats on the Shinkansen for viewing Mt. Fuji. She was flexible with our specific requests and gave us some leisure time to explore on our own. The app she uses is massively helpful, and includes interesting and useful information, etiquette or otherwise, for traveling in specific countries. We felt so taken care of, and when our flights home hit a massive snag and delay due to weather, she immediately jumped into action to make sure we got home safely and efficiently. We are grateful to her for her expertise and professionalism, and would absolutely recommend her services if you're looking for a truly special and unique travel experience.

Excellent service! Unfortunately I did not get the friendly girl's name that helped us today (3rd…read moreyear UCI student who speaks Mandarin and Cantonese!) but she was so sweet and highly skilled at her job! The entire process took about 10 minutes. She meticulously checked all our documents to and explained the process in detail including the ETA of the renewed passport. Tip: Bring copies of your documents to avoid a $1 photocopy fee :)

Sau was super helpful and treated my 6 month old son with kindness. My husband and i were given…read moresuch a hard time other the Post Office and wasted two weeks for no reason due to an incompetent worker there. Needless to say, our process was swift and easy here. We made an appointment 12 hours in advanced, and was in and out within less than 15 minutes for our son's first time passport application. We are now eagerly waiting for his booklet to arrive home, hoping for a smooth sailing process from here on out until our trip to Belize next month! Prices are higher, but totally worth it. Thank you again, Sau!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Regina has taken care of two of our vacations and did a great job. Everything went smooth with no…read moreissues. I'll be going through her for all my big vacations.

Regina and her staff are assume! My wife and I just took the AMA Danube Riverboat cruise and it was…read morethe best trip I've ever took. Regina made it happen with ease. She is personable, fast, efficient, thorough, and very knowledgeable. High five Regina! Stephen A.

Hans, owner of this travel advisory service is quite professional. He is patient and knowledgeable…read moreand quite helpful in guiding would-be travelers in their quests for tours, cruises and general travel. I cannot speak to the quality of travel services actually offered, due to the uniqueness of 2025 in terms of increased costs for fuel and baggage handling by airlines, and other factors. I hope to eventually be able to take a tour or cruise offered by Hans. Until that time, I'll need to abey that portion of the review.

Global Reverie helped us plan our family winter getaway to Mexico. It was our first time traveling…read moreinternationally with our baby and everything was seamless. The accommodation setup was perfect for our needs allowing us ample room to relax and explore as a family. We barely needed to travel with any baby gear as the resort they selected had everything available and included in our stay. Knowing we had assistance at our fingertips in case we had questions or anything went awry helped ease our minds and let us fully enjoy every minute! Would highly recommend using their team to plan your next travel experience!