Visiting Angles of Plainfield was fantastic in taking care of my loved at home. They are caring,…read morecompassionate, knowledgeable, and professional. Just the best!

As a caregiver for Visiting Angels of Plainfield, I feel confident that I am representing a highly…read moreprofessional organization which cares greatly about the quality of care each and every client is receiving. We are respected and appreciated as employees and every caregiver goes the extra mile to provide excellent service in a highly respectful and compassionate manner. Visiting Angels of Plainfield is a wonderful team working together, training consistently and treating clients as we would want our own family treated. I cannot praise enough the organization for which I have worked for over five years I am honored to be a part of this caring team of professionals. During this frightening pandemic I am so thankful to be working for Visiting Angels of Plainfield. The owners have worked diligently to keep our staff employed but most importantly, safe. This team led by Pat VerLee truly cares about our clients AND the caregivers. Safety for all of us is crucial and Visiting Angels organization possesses such professionalism and compassion and wisdom in all of their decisions effecting clients, their families and the caregivers. All rules and regulations are enforced to keep everyone as safe as humanly possible. Great agency!

I worked in senior living for the last several years and I cannot say enough about AT Naperville…read more You can really tell they care deeply about their residents.

This is such a great facility for my mother. Staff is very caring and attentive. When my mother…read morewas not feeling well due to a new medication, Patricia went above and beyond (as she has many times) and made sure she was comfortable and able to sleep. She has developed a very caring relationship with her which I truly appreciate.

Very pleasant. Great meals. Studio or 1 Bedroom apartments.Beauty Shop/Barber…read moreNice place to live

When it comes to supportive living communities, you can't beat Heritage Woods of Plainfield. The…read morebuilding is well maintained, the staff is really friendly and it's a wonderful community filled with caring people who become like part of your family. Aging isn't fun for anyone but having others around that take such care of you helps you to be your very best each and every day. It's a community worth checking out if you or a loved one needs an assisted style community and can't afford the high prices of a private pay community.

I am so pleased with this memory care facility…read more Everything is clean....and the CNAs and all staff lead with a smile! they make my mother feel like she is home. These folks understand customer service as well as the complexities of caring for folks with Dementia. I strongly recommend Autumn Leaves to those folks with a loved one who needs quality care. Thanks to Danielle, Stephanie, Dawn, and all of you there. You are a true true blessing. steve.

From the owner: The Reserve at Oswego is a senior living community located in Oswego, Illinois, and offers memory…read morecare for residents diagnosed with Alzheimer's and other forms of dementia. A member of the Frontier Senior Living network of retirement communities, which consists of more than 100 properties across nearly 20 states, the facility provides residents with a variety of attractive amenities and administers memory care through Frontier's renowned Spark™ Lifestyle Program, a Montessori-inspired approach that seeks to enrich the lives of residents.

Excellent and caring care for my dying husband at the worst time of my life. Beautiful and clean…read morefacility with gorgeous and peaceful grounds.

Beautiful place. So serene. Extremely professional staff. Would recommend to anyone faced with such…read morea tough decision.

Bickford of Oswego Assisted Living is wonderful ... I couldn't be happier with the kindness and…read morecare they have shown to my Dad and me... They helped us every step of the way... Tanya Maher is amazing and so is Nancy who is an RN, Epiphany aka Dad calls her Sam and the rest of the staff as well... I am Thankful we chose Bickford of Oswego Assisted Living for my Dad's care.. Top notch... Round the Clock Care, Home Cooked meals, activities, just the overall kindness and care that is given... Thank you for caring and giving your best to the residents ... it meant so much to us during this transition in our life... May the Lord continue to bless the owners and staff for their servant attitude... Thanks again, Sherry Haney

Bickford Cottage was my mother in laws home for over a year. It's hard choosing assisted living…read morefacilities and we're glad she chose the Bickford. Like all businesses today suffering from a shortage of labor, also faces those challenges. Aside from that, the staff was friendly and courteous. The facility had numerous activities, the last one we attended was the Christmas celebration. There was food, music and entertainment, many families were present. The residents and family had a wonderful time. My mother in law recently passed away, she was in hospice in her apartment at the Bickford. The Christmas celebration and seeing her smile and enjoying herself is a fond memory of her time at the Bickford. We were always confident that she was safe and secure and recommended their services.

Grandma is still living here and we all like it on the whole, but she is currently frustrated by…read morethe changes in meals. A new chef has come on and cut back the options from 4 choices to two per meal. Also, descriptions on the weekly menu will say "salad," but it's things like kidney beans mixed with mayonnaise...not anyone's first thought when you hear "salad," so why not be more descriptive? The new guy hasn't been here long so hopefully things will settle in, but that is her current frustration (& since it's hard enough for us to get her to go down to eat, it's annoying to me and my mother as well). Otherwise everything is still good. Kind staff, clean building and a spacious living arrangement.

My mother-in-law recently transferred from independent living to assisted living at American House…read more I was desperately trying to get her a ride to a last minute dr appointment and Debbie at the front desk was very kind and accommodating. Tom the bus driver has been great as well. Both have been VERY patient with my mother-in-law and deserve sainthood.

If you're not sure how to navigate all the complicated aspects of senior care, please call Rick. I…read morecan't imagine how much more stressful my parents' situation would have been for my family if I didn't have Rick to rely on. He was quick to respond with detailed information about each available type of care (in home care, assisted living, respite care, memory care, skilled nursing) as well as connections and recommendations. On top of that he was available to listen, walked me through how things would work, and was very easy to talk to. I highly recommend working with Senior Solutions.

We are incredibly grateful to Rick at Senior Solutions. He is an expert in this very complicated…read morefield (even more so during times dealing with COVID-19) and was able to save our family so much time and heartache as we searched for an appropriate place for our family member. Rick is a very organized communicator, he conducts his research quickly and makes himself available to truly serve families during stressful times. I absolutely and unequivocally recommend working with Rick at Senior Solutions!

Nicely maintained units, building, and grounds. Staff and residents are pleasant. Front desk staff…read moreIris is knowledgeable and on the ball. Facility design could be more senior friendly: common area seating is too low for people with mobility issues; hallways are long and dark. Maintenance guys are fantastic--prompt, patient, helpful. Administration is scattershot. Got multiple different packages of papers to sign prior to move in despite also having three face to face meetings with managers. Would have been helpful to see a checklist and timeline leading up to move in. Also would have been helpful if someone greeted resident on day one and went over his meal times, housekeeping, laundry, and bathing schedule And provided a print out of this information. Difficult to get accurate information related to health care staffing. No one seemed to know for sure the days staff nurse or geriatric doctor are onsite. No one seemed to know how the facility lending library operated in conjunction with Shorewood library.

My sister was a resident of the Timbers for almost 2 1/2 years. During that time we were pleased…read morewith the staff... Maintenance, activities ,CNA's, and the receptionists at the front desk were all very good. However, I am only giving the Timbers a one star rating because when she moved out they kept $1,000 of her security deposit. The only explanation given-Damages: replace carpet. After numerous attempts to speak to someone in charge with no one calling back, I gave up. I don't think it is right that someone on a fixed income should have to replace carpeting that just needed shampooing. Isn't there normal wear and tear after 2 1/2 years? The residents should not be responsible for decorating after they move out.