Always try to pop over here when I'm in the neighborhood because the staff is always very…read moreknowledgeable and the service is top notch. I was able to purchase edibles and flowers, though they seemed to have more options in the latter categorie. One thing I learned from my most recent visit is you get what you pay for, so when it comes to flowers, know that when you decide to purchase cheaper pre-rolls, the quality isn't as good as the more competitively priced cannabis. Overall, the service has always been great, and I'm happy to revisit whenever I'm in the area.

Stopped in today after work first time in any dispensary. Recently had a fall and looking for some…read morepain relief. Clint was super helpful in finding me everything that could help and throughly explained everything. Overall great experience and I highly recommend . Most definitely will be back.

This place was very welcoming, they had great welcome deals and excessive super yumminess…read more Thanks!

First timer! And the service was incredible. I got checked in and was given a goodie bag. I wasn't…read moretoo sure what I had gone in for so I asked the budtender for some recommendations and he went above and beyond. I was one happy customer! I will be back and will recommend green cross to all my friend ;-)

Solful is THE dispensary. Consistently warm customer service. The inventory has a lot of variety…read moreand the products are great quality. I especially love that the Soflul brand works with local organic farms. The GOOD stuff. I appreciate the store layout, the product is out for customers to touch and select themselves. The loyalty program offers great benefits too. Shoutout to Avrie at the SF location for great knowledge on the product and amazing customer service!

What an amazing experience! The store was well lit and beautiful inside . I did not know what I…read morewanted , but I talked to this lovely gentleman behind the counter who made recommendations about all the fantastic selections . I'm a pre menopausal woman in her 50's AKA a bitch ( depends on the hormones ..am I right ladies ?) . This store I really felt listened to . The young kid ( longish dark curly hair ) made me feel so welcomed and so special . I brought everything he recommended! And everything he recommended was spot on ! The store is great , great value , wonderful customer service! You made me a happy stoned Karen , not an evil one that yells at service dogs .

I ordered infused sluggers, was handed some random other pre rolls (not infused, NOT slugger brand-…read morelucky 13? tasted baaad) I didn't realize til driver homie drove off and then he didn't answer my phone call back. Mad expensive for some wack joints! Nope!

I've ordered a few times without issue. I recently ordered a delivery. When I ordered online I…read morethought I was getting a twist on cartridge not a disposable vape. The picture indicated the twist type. I received two disposable vapes. Not a big deal despite it not being what I ordered. I opened one, was able to take a few puffs before it died. These can't be charged so it's basically useless and still full. The other lasted a couple days. I called and spoke to someone who worked there and he said I needed to email the owner. I did. It's been 4 days and no response. I asked for them a refund for one despite the other crapping out pretty quickly too. No email, no response and no customer service it seems. Save your money and use another delivery service. There's many. These guys don't seem to give a sh*t about customer satisfaction when their products fail.

Great from start to finish. I like the gal that's always there that waits on me. She's very smart…read moreabout the products and gives me the items that help me to have a more restful sleep. I go there whenever I'm in San Francisco which is twice a year.

More recently started coming to the Castro location. I'm used to the SoMa one on Howard, and this…read morelocation is 3-4x bigger! It is located on Market Street, right across from the Safeway. There are usually open spots on the block out front. They have machines to pay, and I always do, though I've heard they mostly check in the AM. This location is open, bright, and has a wide variety of products! They're sorted by ingestibles, vapes, and have a big flower bar at the back where you can talk with someone in-depth about the herb selection. They have various displays throughout that are sponsored by the different brands they sell. They even occasionally have live demos, where people from the brands come to offer samples, information, and discounts on their products. There are always weekly specials, so make sure to check those out to try and save some money! Each time I've come in here, the staff has been friendly, engaging, and helpful. They are well-trained, and knowledgeable about the different products and brands. If you have questions, or need recommendations for a specific brand or strain, just ask! If you're new to Cannabis, you can just tell them the feeling you want (sleepy, energy, focus), and how you want it (eat, drink, vape, smoke, etc). Every experience I've had at this location has been positive. I feel bad for not mentioning everyone, but specifically big shouts out to Casey, Kirk, Cairo, and Davante! Always look forward to my trips to Apothecarium Castro, thanks again! IG: @bbnem.food

Quick and easy shopping. Helpful staff to boot. They made my order easy to deal with, pickup, and…read moreeven helped when a couple items were out of stock.

I love this place! From Shay at the front door to all the team members inside, the service,…read moreselection and deals are excellent! My fav dealer!

Although I'm more familiar with the Mission location, I've been just as happy with the Richmond…read moreUrbana. When either were out of stock with my favorite, their capable staff, guided me to comparable products. Always a pleasurable experience. I wish there was a location closer to home. But the fact that I'm willing to travel 20 minutes on a bus just to patronize Urbana, is a testimony to their quality of service. Thanks Urbana! Rellsky

On the evening of August 14, 2026, the shelves at the Geary St location looked like a Soviet…read moresupermarket as there was barely anything on them. I've been going here for over 11 years (when they were 'Harvest') earlier, and I've never seen such low inventory. When I asked what was going on, the employee was a bit rude. The mood of the store was 'off', like it was recently robbed or something. It'd be best to find any other dispensary in SF, this one appears to be going out of business.

At this point, cannabis products are a commodity, so what differentiates dispensaries is the…read moreservice. The staff here are always terrific: helpful, honest but sometimes their recommendations (when it comes to edibles) is hit/miss. Even so, I believe they're doing their best, which can't be said for the staff at many dispensaries.

I am not comfortable with how pushy the owner is with customers. I've been smoking weed in…read moreCalifornia my entire life. Came in for a simple pre-roll, this guy Desmond was rude to me as a customer, and I overheard him tell a salesperson, "he doesn't matter, he's just here for a preroll". I was just trying to get some weed before doing lunch at Delores with friends. This guy was a messed-up buzzkill.