Best place I ever worked. Hard working, highly qualified and dedicated doctors, nurses and staff. Best Level 3 trauma center in 5 states.

If I could give 0 stars then I would. First, the doctors kept passing off our problems from one person to another. Some would say that the "medicine doctor" would handle it. Then the medicine doctor would come in and it was a specialist issue. IDK what a medicine doctor is, but I'm pretty sure that's just called a doctor. Next the ER accommodations were dismal. There were only curtains between the beds, no walls or privacy offered at all. For a patient that presented with stroke-like symptoms I'd have expected slightly better accommodations. Once we were checked in to the hospital proper we were put in a room with another patient, and this patient was grunting and moaning the entire time we were there. There was again no privacy to speak of, and I was concerned for the room-mate because they seemed in such distress. With regards to my room-mate, their care was sporadic, at best. At one point they had asked to use the restroom, and obviously needed help. It was an hour and a half before someone came to assist, and by that time the patient had soiled themself. Another time they requested water, and it was two hours before anyone came to provide it to them. When the care team was there and re-made their bed the nurses got called away for an emergency and forgot to give the patient back their button. Of course, we helped where we could. But the nursing staff was extremely overrun with patients and was not able to provide an adequate standard of care to anyone, regardless of the severity of their injuries. No one should have to experience what we and those we observed went through during such a delicate time of our lives. Finally, parking. We had to pay for parking. $140 for 3 days, and that was WITH A DISCOUNT! That's absolutely disgusting. Insurance is already giving a ton of money to the hospital for our care, and it's not like we have a choice as to where we can park. Charging patients and their caregivers for parking is so far beyond what I'd consider a minimal level of care that I can't even begin to adequately express my disgust. If you have an option, route your ambulance to a different facility. Do not come here willingly. read more

while I received the best care after my accident, they misplaced my phone and I cannot get through to anyone about my loss. I have tried to call 3 times and have not gotten a call back. read more

I went to Harborview ER as a last ditch effort because of positive reviews. What I was met with by the physician assistant was disturbing. Physician Assistant Natasha Anderson's disposition was detached from compassion. I overheard her scoffing at peoples request for pain relief and sarcastically recommending Tylenol. It was as if this was all a joke to her. She also seemed preoccupied and distracted. The Nurse had to remind her of what to do as far as a plan for treatment. She ordered obscene unnecessary blood tests unrelated to my symptoms. I went in for relief and a referral for a gastrointestinal specialist not std testing that ended up being fine. Was I not wearing the right clothes? I came comfy for a long wait time and waited patiently. Of course I'm not my best at an ER. I waited from 2:30pm to around 10ish to be seen. I'm concerned for any patient under her care. She is desensitized to the reason we are here. Can't health care do better? Can't we thrive? There's money in preventative. People deserve compassion, relief from pain and gentle healing care. Where is the scientific method? Where is the curiosity? Why do providers remain stagnant and biased? Why is there a hierarchy in who's important? This visit taught me to question harbor view and uw medical. I will be going to Swedish from now on. My Cat's vet provides better care than I have gotten through harbor view and uw system. read more

I would really check out the staffing in the area u r going to! If they r not caring and treating u like family then it's best to go elsewhere! My sister stepped on a nail, it went through her shoe and she was put into a gray boot. Having other health issues, u would think the doctor would have immediately gave her antibiotics! This didn't happen until I took my sister to the Emergency dept at Valley Medical Center. Harborview had her in a boot for at least 6 months...it was like they wanted to cut her feet off. I kept mentioning about her weight n height and needing Diabetic education because of her being developmentally delayed. I still didn't get the help after a few years and a doctor change. It's a shame they didn't want to help my sister when I kept reaching out! read more

Wish I could give 0 stars! I was admitted to Harborview for spinal surgery. Following the first surgery, I was placed in the burn unit. Throughout the day and night, patients were constantly screaming in pain. After my second surgery, I was immobile and unable to care for myself. This occurred at the beginning of COVID, so my husband was unable to stay with me or even visit. During my time there, I was dropped by the pt staff, severely over medicated, emotionally and verbally abused by staff, and left in my own urine/feces for hours. When I voiced what happened to the floor nurse and the care team, my pain meds were held in retaliation by the nursing staff. During my last week there, I was sexually assaulted by a male nurse. Once I left the hospital, I shared my story on my survey, wrote a letter and told my surgeon what happened. His response, " I'm not surprised.." Stay away from this hospital! read more

I was very fortunate to have lived so close to Harborview when I lived in Seattle. This is a level 1 trauma center with some of the best doctors on the west coast. If you need any type of medical care, this is the place to go. The entire medical staff is super helpful and does their job professionally. read more

The ICU team is amazing. My father was well taken care of during his 1 month stay. Doctors and nurses all remained in contact with the family to keep us posted on dads condition. The only "meh" is the cafeteria, which was under construction. It was a bit chaotic, so avoided after the 2nd attempt, but there was plenty of food options within walking distance. read more

Harborview top rated. Care about you. Get expert quality care. Nurse staff great. Office visits easy to understand staff.

Such a sad experience- long ER wait- left in a hallway with Policemen and chained prisoners walking past- constantly. It was beyond a Zoo. Worst experience for my anxiety attack- and I was overlooked for hours. The only decent part was the kind intern. Otherwise, I would NEVER go or take ANYONE here that needs care. NEVER AGAIN! read more

there is just so much wrong w/this place. the security guards are awful and patrol around and can get very rude w/patients. the upper floors can get very hot not great for hospital. the food is good and most of the techs and nurses are very nice. it is the doctors who just are fake and rude. might be okay for trauma but all else is awful. I caught false charges in their billing. all in all I say horrible place. read more

Excellent care in all specialties is I believe an important reason that I affiliatethrough my physicians t to Harborview Medical Center

Amazing top notch care. HMC lives up to its five star reputation. The surgical foot and ankle team was wonderful.

I have an update on my complaint against Harborview Medical Center after filing a complaint with the Washington State AG. Harborview responded with a letter saying that, although they do not have a signed admission form from me on the night I arrived there (without my consent); they performed 3 expensive tests on me (2 XRAYS & a CAT SCAN) because I had amnesia (they claim). But that is NOT what happened - I did not have amnesia, I was passed out drunk. So they are just lying now to cover up their unscrupulous business practice of performing medically uneccessary tests on unconscience patients without insurance. Avoid this Hospital if you can read more

Compared to the Tacoma area Harborview is excellent. Only the last spinal surgery I had there a doctor commented to me that Harborview is like the red-headed stepchild of the UW-They get​ the castoffs from UW. I'll be going solely to UW after that comment and my absolutely grueling experience with my last surgery there. read more

I recently was sent to Harborview's maxiofacial surgery center for an issue with my jaw. I appreciated their patience, that they leaned into conservative care with me, understanding how scared I am of surgery. The energy was vibrant. The staff was attentive, and their follow up in the MyChart system was swift and responsive. For an added bonus I got a beautiful room with a view. read more

they would turn off my call light they are really bad and disrespectful Elisa and isa are both super rude and don't help their patients they ignored me and I can't walk and I have 3rd degree burns all over my body and they couldn't spare a pain med they are super rude and haven't helped me and I've been here for 2 week. they made me stand up and I collapsed after not listening to me about my legs. they left me in a corner when I fell for an hour and watched me crawl to the bed and take 30 minutes struggling to get on it they prob got off with it because I needed help and they never helped me this hospital is going to be reported to the doh for this read more

1. Very hard to get Human Resources on the line. And don't bother leaving a message because it takes about a month to get a call back . 2. Payroll is always late in submitting hours. They do their best to submit payroll a day late so it avoids employees getting paid early even if their bank institution allows it. Swedish and Valley are always a day or two early when it comes to submitting hours on workday. read more

In the ER I was treated very professionally and compassionately by the staff. They thoroughly evaluated my whole body to determine the extent of my injuries and ordered ct scans promptly. It did take a long time for all the tests to be completed. I was there for 10 hours. But in their defense, they were extremely busy. read more

From the check in desk to surgery and discharge, I was treated with respect and professional care. I was kept very comfortable, and at the same time, my privacy was assured. Harborview and the Foot and Ankle division of the Orthopedic Department are top notch. read more

My husband and I were in a bad car accident on July 3rd and he was airlifted to Harborview Medica Center due to a traumatic brain injury. He spent 2 weeks in the Neuro ICU and the Trauma ICU. We overall had a good experience, but when he was admitted to the Trauma ICU he had a magnificent nurse named Rachel. She was a traveling nurse from Philadelphia and was working at HMC until the end of July. She was so wonderful to my husband and worked tirelessly to ensure he had the best treatment. She was his biggest cheerleader while we were there. Rachel spent time making sure that we really understood what the doctors were doing and explaining it to us in terms that we understood. Rachel spent extra time getting to know my husband and treated him like a friend rather than just a patient. We noticed that she was not only incredibly kind to us, but also to each of her patients. My husband was transferred to another hospital for a surgery , which was great for him and his recovery, but we miss Rachel. She was by far the best nurse we encountered in our long stay at HMC! I hope that Rachel gets to see this review and know how much we appreciated her and her care while we were there. read more

Instead of getting thrown in a hallway with a lot of sick patients and bare minimum of anybody checking on you I would not go here again I got pricked 3-4 times due to my veins being small went home woke up the next morning to these bruises... read more

Harborview Medical Center - Medical Centers Near Me - Seattle, Washington

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I was admitted into the ER Friday. EMT were great. Experience was not great in the ER cuz I felt forgotten for two hours and every time I called out for help to someone walking past the opening in the curtain and one even acknowledged me must by signaling with their hand one moment. Literally never followed up even though they walked past me repeatedly. The ortho doctor was friendly though. Caused lots of pain but needed. Then the experienced changed once admitted. Anna was the best RN there that made the rest of the experience comfortable for me. I can't thank her enough for how she took care me. I'd give a five but that ER experience was horrible because they moved me and I'm pretty sure they forgot about me for 2-3 hours on a dose of something that did nothing for my pain. Felt completely ignored. Even made eye contact with people in that glass office and nothing. I don't cause scenes but I swear I was about to take my boot off and throw it at someone for attention. read more

Thanks to neurology ARNP Hannah Rockett, I can easily prove that the UW discriminated against me and denied me any care when my immense pain could have been helped. She ignored all of my hard surgical data to deny me the right to thrive based on my sex and my age. I've had a failed neck surgery validated by the Washington State AG's office and the Washington Medical Commission. My surgeon left the Polyclinic after these investigations and is currently unemployed. I had 100% federal disability before that for Ehlers-Danlos syndrome, hyperadrenergic postural orthostatic tachycardia syndrome, and numerous lifelong injuries. I also have a Chiari brain malformation, five Tarlov cysts, and degeneration in my spine. I was dealing with drama where despite all of this and not even being six months out from a failed neck surgery at 32, my UW resident PCP just out of med school diagnosed me with faking it somehow. I was having convulsions that chipped teeth and had to completely vacate my life and my intense sport - I was a dancer who traveled Europe. I sought help so I could resume my life at the lowest point of it, and was treated with disdain and suspicion for it. Hannah Rockett, a neurologist who should've known better, didn't bother to look at any of my imaging and also diagnosed me with faking despite having access to images of my brain sliding into my spinal canal. She decided to evaluate me with seconds of pure judgement and prejudice instead of from a science-based doctor's perspective backed by evidence. She is truly dangerous and has likely hurt and neglected other patients in pain as well. She sent me home to suffer, and I stopped seeking medical care for over a year because my junior doctors at the UW wouldn't listen to me. Now I'm being seen for decompression neurosurgery and on an injectable medication for occipital neuralgia, one of countless neurological disorders that can be invisible and matched my every symptom. Hannah Rockett failed to evaluate me and ordered no imaging to see what was going on with me. She chose not to reference my MRI imaging where I have clear cerebellar tonsillar ectopia and went off of the word of a resident doctor who had admitted to me in our first session that she hadn't even skimmed through my chart. Hannah Rockett wanted concrete evidence for everything, but this goes against the basic tenets of her "specialty." There is no concrete evidence for most neurological disorders, and when it existed - my Chiari imaging - she didn't even look at it. I was in a Catch-22: I couldn't win. Hannah Rockett set me up to fail and gave me no path forward. I was diagnosed again with "somatization," which Brown.edu says most "don't believe" occurs in men. It's a fanciful obsession with fake symptoms. So basically, I was diagnosed with modern-day female hysteria for debilitating post-surgical symptoms and serious neurological disorders that can be treated or fixed. I have never been judged so severely or so baselessly in my entire life. (I didn't truly understand sexism before I came to the UW. Now I'm very familiar, and have diagnosed, medical-related C-PTSD ... ) Hannah Rockett is the key that will help me prove I stood no chance at getting fair & objective care from the UW. Even a specialist had no time or compassion to care for me. Even a specialist disregarded the most basic descriptors of her job to demean me and send me home when all I ever wanted was to run, travel, and dance again. If you're young and female, I can't recommend the UW. I especially can't recommend Hannah Rockett: it's sad because she otherwise has good reviews, which means she chose to pick me - autistic, freshly post-op, and female - to discriminate against, humiliate, and hurt (I wonder if she's heard of the Hippocratic Oath - first do no harm). I'm interested in finding out why I was singled out for mistreatment; I'm suing her, and all of the UW Medicine, for malpractice and sex, age, and disability-based discrimination. I have slots on major podcasts reserved and will be speaking about this for the rest of my life, mentioning ARNP Hannah Rockett by name every time. I hope to even speak before Congress on how the most vulnerable are treated by healthcare, especially teaching facilities like the UW Medicine. My new medical team is horrified and say I've been prejudiced against. This facility also botched my CT with myelogram and gave me proven spinal degeneration. I feel pinching pain every single day in my lower back when I felt no pain there before. It's been 1.5 years and I know it'll be forever. This teaching clinic hurts women, doesn't believe women, cripples women and families, and ruins female lives. They source low-quality, untrained junior doctors from all over the country and dump them on us here in Seattle. You're worth more than this place, mama. Go elsewhere. read more

I absolutely recommend Dr Louis Kim, a neurological surgeon and his wonderful team at Harborview. He was the third surgeon I had consulted on the possibility that I had a cerebral aneurysm. All three agreed that it was still small and possibly did not need an intervention immediately, but with Dr Kim I felt most confident that after doing an angiogram to assess it, he would offer the most reasoned approach to next steps. He explained the details of the procedure in a manner that a lay person could easily understand and was brilliant in the post-op consult. A Five-star experience. read more

Don't recommend this hospital to Anyone. They are Really Rude here. And long Wait times. they keep checking people in but they don't call anyone inside. read more

Harborview Medical Center - This guy is in pain no one wants to help him here. - Medical Centers Near Me - Seattle, Washington

my son suffered a catastrophic brain injury and was brought from Alaska to Seattle. he was not expected to live. He is now walking and talking!!! As we are nearing discharge I'd like to share our experiences. He has been here for 2 months. A month in Neuro ICU, then to Acute care and finally Rehab. We have met the kindest, smartest and most caring people. Have there been a few hiccups, yes, but they were always addressed and fixed. my advice for anyone spending a long time in the hospital is have your family around. You really get the best care when they see family members involved. I thank Harborview for saving my son. read more

Was admitted on Monday for surgery. White-collar roommate had the exact same surgery. Nurses and staff checked on her every 2 hours. I get checked once a shift. Bled heavily and lay in it for an hour. Doctors seemed attentive at rounds but hard to reach otherwise. Developed an infection. Denied meds until release time.Run, don't walk, to another hospital. Urgent Care is better. read more

7Awoke after surgery to scratchs and gouges on my leg and abdomen. I asked what these were and noone had answers. I would say I had a reaction and noone was observant to notice. I belched all Fri and Saturday and no one addressed the problem until I had such severe gas I was beside myself and begged for baking soda. They looked at me like I was crazy. After raising hell and requested a transfer o another hospital they gave me something. One aide decided to punish me for peeing the bed and poured COLD water on me!! I know that the wipes can be cold but never heard of that before. When talking to the day nurse and telling him what occured, he was shocked. As she was in the room at the time of the conversation, to save face the aide put a pad on the commode so I wouldn't get cold! Not sure how I Could eliminate with a pad on there! When the aide left the room, the nurse chucked the pad and didn't know why she did that. I explained to him it was to save face as she was the culprit. My roommate waited 3 hrs for pain medication and was stuck in the restroom for an hour without toilet tissue!! When an orderly came to tell me they were sending help for me,I asked when my roommates nurse was coming with her pain medication. He proceeded to tell me off in no uncertain terms!!!!!! We had NEVER had anyone speak to a patient that way!!! He was reported to the shift nurse but the room was dark and we didn't have a name. Sunday I asked 3 times for pain medication and was told they would tell my nurse. The 4th time I asked what was going on and they said the nurse had been in a meeting and would be told. As I was in much pain, I was furious they lied to me and told them they were about to have their first patient fall for their records and threw the call bell. With much difficulty I clmbed out of bed and almost made it to the door! My nurse came and asked where I was going. I said I was going to the hall to scream until I got help. Again I asked to be transferred to another hospital. I told them I would leave against medical advice but I was leaving. X-ray wouldn't do my X-rays because they hadn't got m3 up to walk at all. But because I walked myself they finally took them. It took all day to get discharged. I was sent home with no written instructions nor the referral for home health care. To this day no referral has been received. I can not bath myself nor do wound care! Most of the time they rarely listened to you. Here were very few good staff there, Good ones: nurse Ben, Kansay, Dr.De Sean and two aides who I can't remember there names, maybe Brittany and Emily. It was the worst experience of my life and I will never ever return to Harborview Medical for any reason. read more

If you have an emergency, don't come here. Not unless you are decapitated or you are a danger to yourself/others. I brought my partner from West Seattle who was in intense pain (we found out later it was kidney stones). We waited for 3 hours and weren't seen. A person with a leaking catheter had been waiting longer than us, someone with a broken finger even longer. Someone mentioned being there since 4:30pm and it was 8:45pm. Alas, a drug addict comes and says he is a danger to himself while cracking jokes with triage, gets seen right away. So I guess just say you're suicidal and you're golden. Honestly, this place is more of a detox than an emergency room. Luckily my partner used their bathroom and passed the kidney stone, didn't need a doc after all! Definitely won't be back. Edit: My partner was still charged $400 for a "triage fee" even though we just sat in a chair until we left without being seen. read more

Evaluation for access to & from my house to hospitals, Dr appt, etc. I'm tethered to a walker or cane now. So handicapped accessibility is a priority. I loved being able to train in the Metro Bus. I was in the clinic part of the hospital. I found the staff very nice, personable & inviting. read more

Forget this hospital exists!!! Leaving a review to save people money and time and health. Not to bash the hospital. Waited in the ER for 24+ hours with no updates. Multiple contradicting prognosis's. Bunch of useless doctors and baby nurses with little experience and no urgency to give updates. If you ever want to know what a person in an insane asylum experiences, go to this facility. Find another UW branch or go to swedish. read more

ER. The only redeemable aspect of this visit were the women checking me in and triaging care, and the labs taken. They seemed to get it immediately.Otherwise, I was not fully heard during my visit about my symptoms or about my medical history. They drug tested me, dismissed my report, and wrote that my symptoms were most likely psych oriented AT THE ER, even though my mental status exam report was normal with zero psych history or GAD 7 filled out.Was my attending doctor intern an MD Psychiatrist? No he wasn't, he was condescending though to be certain. I had faith in the public UW system, but not much was done well here. Go to a private hospital like I should have done. read more

This is a review about an employee there- " KEN". He has worked there for a very long time and helped me find the cafeteria yesterday. Harbor view is a large hospital and I always seem to get turned around there. I must have looked lost when he came up to me. What a nice man! He works in the mailroom & is probably in charge of it. He had extra knowledge about the hospital and even stopped to point out a poster with other employees & " bosses." He knew who had retired, who had family, what nationality they were, and more. This whole conversation and walk lasted less than 10 min., including the elevator trip. Yes, I was on the wrong floor. I think Ken, from the mailroom, needs to get his own poster. He represents what most hospitals & businesses, in general, are missing today; human interaction and a genuine caring attitude. I didn't ask for him to escort me to the cafeteria, he just did it. He said he " had a minute", and off we went. After spending hours assisting a family member in the ER, an RN recommended the cafeteria area for a break. I'm glad she did & I'm glad I met Ken. He is a true asset to your hospital. He not only gave me his time, by assisting me to the cafeteria, he gave me hope in humanity. I can only imagine what he sees on a daily basis. I know what I saw in only a few hours, in your ER area of the hospital. Employees like Ken, smooth the rough spots of a crazy world. read more

Our son was here for surgery. While we waited, we saw doctors coming to talk to waiting relatives, helping people get meds before their loved ones come out of surgery, so much care. We are so very impressed. Everyone is beyond nice and helpful. The level of personal attention, not only to the patients, but also to the family is fantastic. read more

Sitting in the Nuero-ICU with my friend who had a stroke. He is unconscious but they are taking great care of him. The staff here are like the staff you would find in some of the best hospitals around the world. Almost everyone here has treated my friend and us fantastic, especially considering the circumstances. I have been here for five days and the medical staff are consistently above anything you might expect. From Tye people who clean the floor to the surgeons & specialists, I am relieved that my friend is in such good hands. These type of situations can be nightmarish but the staff here do everything in their power to make it bearable for family and friends. No one should have to witness a loved one suffering but they monitor them so closely and take time to explain things when you have questions. There is a level of care here that seems to be set so high and you will definitely notice it. The sonographers here are top notch as are the RNs, ARNPs, MDs and all of the different department staff we have interacted with. The social workers and help desk staff go out of their way to help and they even have a room to sleep in for family members and showers with any toiletries you would need. I'm sad my friend is suffering but he is in the best hands possible. We had him med-evacuated by helicopter from another hospital where they were just going to let him die and not do anything. Luckily we found Harbourview Nuero-ICU. I just want everyone to know that you won't worry as much having your loved one cared for here. They're in good hands. May all of our loved ones be free from suffering... read more

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The ER has come a long way since my first visit there in 2016 - a horrific experience in all respects. Poorly trained nursing staff, overworked and sometimes overwhelmed doctors. . .Left on a gurney in a hallway for two hours before anyone saw me and then rather harshly denied pain meds. Back then, if you asked for something, you got that "drug seeking" response which encouraged me to leave and get help elsewhere. But this past Sunday, six years later, I got fast and professional treatment for a blown inguinal hernia. I never had to ask for anything - they kept me as comfortable as possible, medicated me sensibly and quickly for pain, and did their best to reset the rupture. Credit an excellent ER nursing staff and especially Dr. Ilgen, who spent time with me explaining the procedure before he started. Discharge protocols were also excellent and included all of the referral information I needed. read more

I'm from out of state and had to visit the ER prior to going on a cruise. It's not the cleanest of hospitals but I have to say every staff member I dealt with was very kind and caring. I was there about 4 hours and listened to the way others were treated a lot of addicts in the ER and the staff was very patient and kind with them. These people have a tough job and I was very impressed of how kind they were to these people. Thankful I was taken care of in my emergency need. read more

My sister passed away in this hospital and her belongings (purse and other times) were recorded. However, when my family went to retrieve them, we were told that they never made it to the storage room where items are stored for pickup. I reached out MANY MANY times to the patient relations department and have not heard back. His last response was that he does not have information as to what happened to her belongings. I believe the hospital has deplorable practices for dealing with their deceased patients, when no family is present. They were careless and I would appreciate some answers. read more

Went to the ED today. I was privy to a lot if other folks issues while I was in my little curtain cubicle. I swear every single patient was treated with respect, dignity, and genuine care by every single staff member in every position. Going to ED? Not so fun. Being surrounded by king caring people? Pretty awesome. read more