Window person was Very polite. food was hot and swiftly served. Real egg, not the powdered stuff.read more

I ordered through drive-thru so as long as it took to make, I thought it would have come out better…read morethan this. It definitely doesn't look as advertised and for a company emphasizing "quality" this is definitely poor quality. The French fries is what boosted this to 2 stars.

I ordered over $40 worth of food including a $9 delivery fee on top of a tip. I asked the driver to…read moreget my receipt for my points and so I could put my order number on there. The driver was told they don't give receipts. I called the store to speak to the manager. He told me they don't give receipts because the drivers were stealing the codes. I told him I requested my receipt. Then I asked if he could give me the receipt number or give me points that I'm missing. He told me no and acted like my request didn't matter.

My wife and I normally split the Cobb salad at Zaxby's because it's so big…read more Today the salad was spot on and very tasty as usual. The server knew we were splitting the salad and did it for us in the back. This is so awesome they would do that for us! We tried the new fried shrimp they have today. We both liked it and thought it was good! The food was great and delicious. The service was very friendly. We definitely recommend Zaxby's and the new fried shrimp.

Fast and friendly service Clean restaurant…read moreStaff were courteous and attentive Gotthe 2 original chicken sandwiches with fries and coke Had a coupon

this employee was disrespectful ASF she kept cutting us off and catching an attitude and wouldn't…read morelet me talk. i won't be coming back to this location aswell as she shouldn't even be in customer service atp.

Really amazing burger! The bun the seasoning oh man!…read moreSecond time in Jax and it did not disappoint

It's been a minute since I visited Carolina Jax. We arrived prior to opening and the line was long…read more Fresh cooked food came out in no time. The burger was delicious, onion rings so good and fresh made Ice Tea so refreshing. See ya again soon!

I stopped by on July 9, 2026, around 1:30 a.m., and I have to say the customer service was…read moreoutstanding. Every single employee I interacted with was friendly, welcoming, and professional. I didn't order anything on this visit, but the last few times I've been to Whataburger, I've come to this location. I ordered two Big Ranch Wraps, and they were made to perfection. The amount of ranch was just right, the tortilla was grilled and toasted perfectly, the cheese was melted just right--everything was fresh and tasted amazing. It's hard to put into words how consistently good they've been. What really stands out, though, is the overnight crew. Their customer service is top-notch, and it's clear they care about providing a great experience. I'll definitely be back!

This is one of the worst Whataburger's in Jacksonville. If you can avoid this one. The staff is…read moreincredibly rude and act like you're doing them a disservice for ordering. The people working drive through are the worst in terms of being polite and even the basics of listening. If u could rate this a 0 I would.

These people took forever, and gave me different food...must be faded #gtfo, the food was buns,…read morefries harder then a bih ts is sad And they forgot my sauce lame ahh jhits

Bunch of non working hood rats operating this. One of the most disorganized places I have ever been…read morein. Super disappointing. McDonald's corporate office needs to step in here and clean house. Reaching into the bag to grab those famous fries only to get cold saltless blah

Chicken nuggets always fresh and hot, very good taste…read more Drive thru always fast and very organized, server are very kind. Ambiance is clean and have nice sitting are .

I live within walking distance of this Chick-fil-A and used to appreciate the convenience, but over…read morethe last year, I've seen a noticeable decline in both product quality and portion size. I always order my fries without salt due to dietary reasons, yet my last few orders have come salted. That's a basic customization that shouldn't be overlooked, especially when it's consistently requested. Even more frustrating is the portioning: fries used to be served in full containers, but now it feels like they're being strategically stacked to give the illusion of a full order. During my recent order I received a medium fry that literally had five fries. I'm not someone who complains lightly. I contacted the Chick-fil-A Cares hotline and the store directly about these issues last year. I followed up for two months with no response. Out of fairness, I gave them another chance, but nothing has improved. It's disappointing to see such a decline in service, especially at a location I used to visit regularly. I won't be returning anytime soon.

I only got a Strawberry Lemonade. When you are part of their rewards program they will send you a…read morecoupon for a free drink of any size. That includes their milkshakes as well. Which is what I initially ordered, but they were all out of ice cream. However, it was a happy mistake because I really liked the strawberry lemonade. They put a couple scoops of strawberry puree and then fill the cup with their lemonade. It was yummy and refreshing, especially in this heat!

Advertisement of $1 ice cream cones. No mention that you can't have your change back when you pay…read morefor it! This company just TAKES your money! Who said you could round up?? Where in your establishment do you inform the consumer that you're taking their money?!! For what purpose do you take it upon yourselves to keep the consumers change????!!!! Never coming back. Y'all are a bunch of rip off artists!!!