I contacted Home Review for a new home purchase inspection and their customer service was awesome!…read moreI spoke with 3 different people and each was knowledgeable, professional, patient, and very nice. They were able to accommodate my request for an inspection later in the day and everything was great. Greg, the inspector, took his time and was very thorough. I didn't feel like he rushed, and he made sure to give me great tips regarding the appliances, HVAC, and even the yard. He was very patient with my questions and really explained stuff so that I understood. I would highly recommend their services. And the warranty is great, especially for the price!

Greg Caudill and Brian Henley have been excellent. I work with them 15+ times a year and my…read moreclients have always had great reviews for their professionalism, knowledge and ability to explain how their new home works. I will continue to recommend Greg and his team to all my purchasers!

I used Prime Property Inspectors on the recommendation of my agent in 11/19. Unfortunately, some…read morevery blatant things were missed which ended up being very costly. There was severe water damage to the subfloor under both upstairs bathrooms. That portion of the subfloor was the ONLY part that was visible and accessible during the inspection, yet in the subfloor section of the inspection it was marked as functional. The choices were functional, marginal, non-functional, or not inspected. If it was at least marked as marginal or even mentioned in a comment, I would have inspected it further and probably backed out on the contract. Unfortunately, I did not discover this damage until after settlement. I called the company and spoke with one of the owners, Ray. He was pleasant and came out quickly to take a look. As soon as I showed him the areas that were missed, he immediately offered a refund of my inspection fee without question or protest. But he also made it very clear that the cost of the inspection was where their liability ended and they would not cover any repair costs due to their mistake. I think I'm pretty reasonable, and do not expect an inspector to be able see through walls and find hidden damage. However, this was out in plain sight and could not have been looked at before filling out the inspection report. I also understand mistakes happen, but at the end of the day they would not make it right. I was left holding the bag for a huge repair bill that would have made this property not worth it and could have (and should have) been avoided. Your money, you decide if this is what you are willing to accept

These are the best house inspectors you will find around. They delivered a very thorough report…read morewith a quick turnaround for a fair price. The inspector was exceptionally knowledgeable about housing issues, potential solutions, and misc. advice. They provided guidance on a range of issues from structural issues in the basement to roofing to smaller items, such as AC sensor placement. Additionally, they were honest on the limitations of their knowledge and recommended additionally inspections by licensed inspectors where needed. We used the report to identify issues and negotiate a fair price for the property.

Called today to get a estimate for a home inspection and was asked how much I paid for the…read moreproperty. I was a little taken back because I wasn't sure of the relevance. I have called around several home inspection companies and they typically ask me square footage not how much I paid for the property. The response I received was "if you pay more the property then the home inspection costs more".

I utilized the services for my new home purchase. They arrived on time and ready to work. They…read morewere kind and courteous and walked me through everything as a first time home buyer single female. I highly recommend.

Eric was the Best!!! Very responsive, highly knowledgeable and experienced, and excellent at…read moreexplaining things to a newbie like me! He was extremely thorough in the inspection, and updated his report as he went through the place. His report was sent the next day, less than 24 hours, and it was well presented. There were pictures of any issues, and a detailed explanation of the findings. I would HIGHLY recommend anyone to use Eric.

We were involved in a very competitive offer on our first home and we needed a pre-offer inspection…read morewithin 24 hours. Eric and Ryan came out the next day and were wonderful. They were very communicative, talked us through everything on the spot, and sent a report within 24 hours. As first time homebuyers they were a breath of fresh air and I would highly recommend them to anyone in the DC area!

His fee was $825 which is way over the customary rate in the area. Definitely not worth it given…read morethe number of issues we've encountered with the home. For starters, he never mentioned that the AC unit was not sufficient for the home or that the unit itself was a poor brand. It turns out that now we have to replace the 3 ton unit with a 4 ton which will involve ripping everything out and putting a new system in. The cost? Over $8,000. The sump pump. No heads up that it was an old pump and a cheap Home Depot brand. He glossed over the fact that the sump pump drains into the front yard causing water to run into the sidewalk. WINTER IS COMING and that water will turn to ice, creating a potential liability for us. He mentioned that having the sump pump drain to the front isn't uncommon. Well, none of my neighbors have this situation. He could have emphasized what a potential issue this could be. He knew I was an inexperienced home buyer, and unfamiliar with basements as they are not common in my home state. Total price of replacing sump pump and re routing the drainage? $2200 He did do a thorough job with the roof and the electrical portion of the inspection. I would not recommend him. He's costed us over $10,000 that we could have negotiated into the price or added to the contingency addendum. Today 10/14 we noticed something leaking from the kitchen to the garage, it's the refrigerator. What was supposed to be a new refrigerator was actually an old one. The front looked new but once we took it out to see where the leak was coming from, surprise! This thing is old and nasty. We are heading to Home Depot to get a new refrigerator.... More $$$$$$$ down the drain!

"Bobby missed an open space between the gutter and the roof, basically fascia board was missing. I…read morenoticed it myself on the last walk-through of the house. When I emailed him pictures about this, he said "there is nothing wrong with the roof.." and he did not any responsibility, i would have really appreciated if he just acknowledged that he had missed it, we are human so we are not perfect. Conversation could have gone this way, and it would have been excellent customer service and i would have given a great review: Buyer: Hey Bobby, can you please look at these pictures and if you see something wrong here, i am not seeing this in the inspection report. Bobby: Oh my apologies, i must have missed that but let me come over to take a look and let you know if there is any water damage. Buyer: No worries, it happens. Thanks for offering to come over and take a look, that would be great since closing is tomorrow... He did not care.. did not want to take any responsibility.. now i am stuck with fixing the roof because inspection contingency was already removed from the contract. Contacted several roof companies, they all said the same thing, fascia board is missing and there is a big open space that need to be fixed. I do NOT recommend RPM Home Inspect's services."

My realtor request Todd specifically because he was so good at inspecting the house. Todd opened…read moreeach individual doors,tested every appliances in the house, even ran thermal scan on every room. Inspection took about three hours and he made me feel confident buying a house. Highly recommend and I only wish good for him and his team. Thanks!!

I was worried about how meticulous our inspector would be, due to all the horror stories. Todd…read moreSummers delivered 150% and more!!!!! Worth every penny. He educated us as he did the inspection, really knows the ins and outs of home construction, and helped us save money due to the damage he found. I would recommend him to everyone! He is the go to person for my realtor also!!

I was told results would be ready in a few days. It took more than a week. After paying the…read moreinvoice, I noticed that I was not given the 10% discount I was promised. I've contacted the company (Mr. Lee) several time via email, text message and phone. The owner refuses to respond. Very poor customer service!

So painful. This was the worst part of the entire home purchase process. The inspection happened on…read morea Friday. I was told the results would be in by the following Tuesday. I was still chasing answers the following week (more than 10 days later). I am sure the owner is a nice person, but this was the most inefficient process ever. I would work with any other lead inspector if I have to do this again.

Just had my home inspection done by Andy, owner of Armor Home Inspections. Amazingly professional…read moreand thorough job. He came highly recommended and did not disappoint. Especially recommend for people who aren't home repair experts. He passed on tons of knowledge to me while I was walking through the house and property. Thank you Andy!