My wife and I recently completed the purchase of a new home and selling of an existing home with…read moretwo different realtors at The Wallace Group and had polar opposite experiences. First off, my wife and I absolutely LOVED working with Wendy Provence on the purchase of our new home in Germantown, TN. Wendy is an excellent agent. Throughout the entire buying process she was extremely attentive, organized, and professional. She was there to answer every question we had at any hour of the day. She went above and beyond and even assisted us in getting quotes for requested repairs. She held our hands throughout the entire process and was there at the end to celebrate with us when we finally closed on the house. Five Star experience all around and we fully recommend working with Wendy! Unfortunately, Wendy was unable to assist us with the sale of our existing home because it was across state lines, but another agent at The Wallace Group, Michelle Campbell, stepped in to become our selling realtor for our home in Mississippi. From the beginning of working with Michelle, communication was a major issue. Despite repeatedly asking her to call me, she remained extremely unresponsive and would only text me. Most of the time, I was told that she was too busy training other realtors, or that she was with other clients. We asked early on if she could host an open house to help market our property, but it took 30 days before she finally arranged one--and even then, she delegated the task to a junior agent. There was no proactive effort to follow up with potential buyers. We had to specifically request that she gather and share feedback, which should have been a given. Her lack of involvement continued throughout the process. She offered no help coordinating repairs or assisting with reasonable requests from the buyers. We even contacted Wendy to help on that front, and she was able to help refer us to businesses to assist with certain repairs in a short time frame. The most alarming was a situation where Michelle mistakenly texted us that the buyers were backing out and that we needed to sign an earnest money release form--only to tell me two hours later that she had sent the message to the wrong client. That unnecessary panic and confusion was completely avoidable and could have been remediated immediately by calling or texting me upon request. As we neared closing, Michelle failed to send any reminders or guidance during the final week, and shockingly, she didn't even show up to the closing appointment. The closing attorney was shocked when I turned in the keys and garage openers to her because we were given no guidance from Michelle on what to do with them. Two days have passed since our seller's closing and Michelle has not even reached out to congratulate or celebrate with us, or to thank us for the business. In fact she has not even acknowledged that it is over. Complete radio silence. Overall, Michelle was inattentive, unorganized, and largely absent during one of the most important financial transactions of our lives. I would not recommend her services to anyone looking for a responsive, dedicated, or professional realtor. She is a poor reflection on The Wallace Group and quality of service that we know their other realtors provide. 1 Star Experience

Great customer service! They are very professional, knowledgeable and have a lot of experience. I…read morewould recommend them to friends and family!

This is an amazing company. They are highly motivated in helping find the perfect home…read more satisfaction. Mr Mike is the BEST.

I've been leasing from Realty Capital Management for 4years now and three different houses! I have…read moreno complaints! their very understanding and have always been responsive and prompt when anything is needed! I trust them to always have a safe, clean choices of homes no matter what part of Memphis your trying to reside with your family!

This review only gets 5 starts because of JON! He is the…read morebest. Whenever I have a question or anything that comes up on my portal, he's always available to answer any question. I had MULTIPLE emergencies come up in the past 4 years and he's always ready to leap into action to get squatters out or help w a busted pipe! He really is the reason I haven't pulled my properties from this company. Needless to say THANK YOU JON!

Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

We had an excellent experience working with Nikki & Michael…read moreMosteller Acres & Avenues Living @ RE/MAX to purchase our property in Germantown, Tennessee, while we were living in California. Even with the long distance, the entire process was smooth and stress-free thanks to their incredible organization, communication, and dedication. Nikki & Michael Mosteller truly took care of everything--from coordinating inspections and paperwork to keeping us informed at every step. They were always available to answer questions and made us feel confident and supported throughout the entire transaction. Buying a home from another state could have been overwhelming, but they made it easy and seamless. We are extremely grateful for their hard work and professionalism and highly recommend Nikki & Michael Mosteller truly to anyone looking for a trustworthy and knowledgeable realtor. Thank you very much Michael and Nikki they are the best from Gross family

Nikki was a fellow real estate agent I had the pleasure of working with. She was representing the…read morebuyer side and I the sellers. She worked quickly and efficiently. I hope I get the opportunity to co-op with her again.

In searching for properties in the Collierville area, Dave Hemingway responded quickly to an email…read morerequest. He ascertained what we were looking for and went straight to work finding the perfect property for us! He is quick to respond to questions, has spent hours showing us properties and is diligent in finding out information in regard to the different properties. My husband and I highly recommend Dave for all your realty needs!!

They are the best. I bought many properties from Ryan and Chris. They did their research and help…read moreme purchase foreclosures at deep discounts. The rehab costs are right on the mark. Ryan prepares the cash flow analysis so you know how much positive cash flow you will get and it is accurate. I recommend them without any reservation.

From the owner: Founded in 2001, The Jon Moultrie Team© has taken a new approach to real estate. Unlike traditional…read morebrokerage companies, where each agent works independently and handles every aspect of a transaction, our company is set up differently. With The Jon Moultrie Team© , you don't just get one agent, you get a whole team looking out for your best interest. Each member of our team has a different specialty, all of which benefit you as a home buyer or seller. We believe in establishing relationships and providing the absolute highest quality service available anywhere. We love what we do and we are dedicated to making our clients' real estate dreams come true. Located in Arlington, Tennessee, Enterprise Realtors has three divisions: 1. Local Brokerage for buyers and sellers 2. Investment division for out-of-state and out-of-country investors 3. Property Management

Glenn and his team are amazing. Quick responses and thorough work. You can't ask for more. Best…read morething for me was his communication. I like being able to reach people when I call them - or they call me back quickly. Often things need to move quickly and they will move as quickly as you need. I've used Glenn for 2 different deals now and I'm very satisfied.

Glenn came to do my appraisal quickly and provided written documentation of the home.read more

Absolutely love Groome & Co. My wife and I had never bought a home before. Jeanna was very patient…read moreand went the extra mile to explain everything, crunch numbers with us, and give sound advice. Now, eight years later, we called back when it came time to sell our home. Once again, Jeanna and Billy were just as committed. They answered our emails and our phone calls like we were the most important clients they had; which is definitely the impression we got. It seems they put a high value on all their customers and work very hard. It was clear they were never going through the motions and trying to move on as fast as possible; I'm sure they have a "big picture" vision for their company, but it seems they are committed to operating their company one client at a time. In our opinion, they went above and beyond. Without a doubt we would use them any and every time we need a realtor company in the Mid-South.

From the owner: Groome & Co is comprised of some of the most successful realtors in the area. We consistently rank…read moreamong the top 5% of local real estate firms. We do this with an elite team of exceptional agents, making us a leader in agent-to-sales ratios in the area. In choosing quality over quantity, Groome & Co has established a stellar reputation with remarkable professionals who seek to enhance the home-selling and home-buying process for our clients. Don't settle for less.

This is my second review, and I honestly thought we were going to end up with a different company…read more However, we were able to find another home through a company we know, trust, and feel comfortable with. Ms. Tiffany was a guardian angel once again, assisting us every step of the way and making sure the home was up to par for me and my family. I'm truly grateful to have someone who goes above and beyond for her residents. As both a previous and current tenant, I can confidently say that Advantage is the best at what they do.

They recently bought out an apartment complex I was once staying at and have yet to send me my…read moredeposit. I returned the keys and somehow no one seems to know where the unit keys are located. It's been almost 3 months since I moved out and constantly calling about my deposit but nothing. Oh and somehow I'm still being charged for rent after leaving the unit in march of this year.