I purchased my Kia from this dealership only two years ago, and I am extremely disappointed. I…read morestill owe around $10,000 on the loan, and the vehicle is now inoperable due to major engine issues. A car should not become unusable this soon after purchase, especially while I am still making payments on it. This has caused a huge financial burden and has left me without reliable transportation. I trusted this dealership when I bought the vehicle, and now I feel completely let down. I would strongly caution anyone considering buying a used vehicle here to ask a lot of questions, get a full independent inspection, and understand exactly what protection or warranty you have before signing anything.

Grace Dean 2 reviews·2 photos…read more just now New I do not recommend this place AT ALL. The way they do business is super shady. I was sold a car last week and after less than three days of driving it the check engine light came on. I took it to Subaru to get it looked at (luckily they fixed the check engine problem for me for free) and discovered there were several other problems wrong with the car including that the brakes were near metal to metal. Action Auto blatantly lied to me about the brakes being in good condition, and they also had told me when asked about it before buying the car, that they would make sure the brakes were good. When I contacted them to have them fix it and make it right, they tried to make me sign an NDA for them to even look at the vehicle, without even guaranteeing a repair. Had they fixed the problem they KNEW about, I wouldn't have written this review. Because of the fact that they tried to make me sign an NDA before even looking at the car, I think they are super shady and it makes me wonder how many other desperate customers they have made do that for bigger problems. Luckily brakes are pretty easy to do at home or I'd be screwed:) Also highly recommended looking at the yelp reviews, I'm 99.9% sure they are able to remove google reviews and that's the only reason they have a good rating because I can't find my old review I know was submitted! I highly recommend just going to a trusted dealership and not any of these third party dealers who run their business like this.

Unfortunately every single interaction with this business has been awful. We bought a car from them…read morein December. We still don't have plates and they just keep saying "oh ya they're gonna be there this week!" Buying the car was a whole other deal. We over heard the employees talking bad about us, and confronted them and the manager. Not cool. We also tried to buy a car from them for weeks with little communication, unanswered and not returned phone calls and messages, until finally my husband walked in with a check and said we're taking that one. It was like pulling out teeth to get them to do their job. You'd think they'd want to sell cars !!! They were genuinely awful to work with, and we had heard so many good things. I would not recommend

Needed the control arms replaced in my model 3. Had two quotes done at Tesla certified mechanics…read morenearby. Then went to EV. Their cost was 50% less than the others, and the service was great.

Came in "just looking" and somehow left emotionally attached to a vehicle I didn't know I needed…read more No pressure, no weird sales tactics; just good people who let me pretend I knew what I was talking about while they politely guided me in the right direction 10/10 would accidentally buy here again.

We tried to buy a truck from them sent them cash to hold the…read moretruck, they sent a purchase order with all the wrong information to our credit union. We tried and also the Credit Union tried to get them to send us correct information so we could pay for the truck. 8 hours later no paperwork kept saying it's on its way. Credit Union is now closed, so deal is off, now to try and get our down payment back Guess they could care less about selling a $65,000 truck, their loss.

We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

Do not buy these units unless you hire. The require very delicate ribbon cables to be disconnected…read moreand reconnected wich break more times than not. Wasted money and time. Ended up having to buy a new head unit and lost over $400 for this unit, Stay Away From this Company

I bought a car from them two years ago, right off the jump the car had tire issues where they would…read moredeflate. Found out all four tires were bald and bad. So I had to replace them, the car was also in an accident which it said in the report, they say the airbags weren't deployed yet there was scuffs on the interior showing otherwise. The head lights is held in by wood screws and the bumper bracket isn't even on the car so the bumper falls off if the plastic clips aren't holding it. Still payed 14,000 dollars for the car.

Working with carvana of Salt Lake City was very kind, friendly, & convenient! I totally recommend…read morethem!

I just had my first experience with Carvana. I sold a car to them. It was an amazingly simple and…read moreseamless experience. The app was easy and intuitive, and there was no posturing or haggling by the clerk that checked out the car. It felt all above-board. I had a wonderful experience doing something that is usually yucky. Nice job Carvana!!

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

Dealer wild sucks the biggest shlong. I got a 2016 ford fusion from them and issues started…read morehappening with the car and I took it to them per my warranty and they fixed things. After a month they called me in and said I needed to sign a few papers they forgot to have me sign and I ended up signing my warranty away. They were super shady about it. Don't recommend my services to them.

We had bought a few cars from Dealer world with a decent experience. Over the last 2 years we…read morepurchased 2 absolute lemons from them with the promise that the cars had been checked over and were in great working condition. They are deceptive. If their mechanic looked them over, they knowly had us purchase total junk.

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you