We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

Just when I thought it couldn't get any better. The amazing people over here at Ken Garff, American…read moreFork Ford dealer have outdone themselves again. I always have great experiences here and this time they offered to pick up my truck and drop it off free of charge. I had the brakes worked on as well and they are performing fabulously. Thank you all.

DO NOT TAKE YOUR VEHICLE HERE FOR REPAIRS! We had a squeaking noise coming from the front tire and…read moretook it to Ken Garff in AF to get it checked out. After looking at it they said the wheel bearing needed to be replaced and quoted us over $1000 for the job. We wanted a second opinion so we took it to another local shop. They put it up on the hoist and found that it was just an engine cover rubbing on the axle. They repositioned the cover and only charged us for one hour of labor (less than $200). I'll never take my vehicle to Ken Garff again.

Blain Watts was prepared, on time, and the Jeep I ended up buying was waiting for me out front when…read moreI arrived for the test drive. I called ahead to let him know what I was coming in for and it went smoothly, as it should when a customer calls ahead to organize a test drive. It's a very friendly environment and two huge and impressively clean dogs hang out in the shop, which is nice.

I was having an intermittent problem of the truck not starting…read more After months of trying to figure out the problem, I talked to the service department at Watts. They had some ideas and knew where to focus. They found the problem in a short time, replaced the faulty module at a cost that's was a fraction the cost I was expecting ! Thank you, Great job Dustin !!!

Bought a truck from Andre at a great price! Andre was super helpful throughout the whole…read moreexperience, very transparent on pricing. Was even able to get me a better rate than I was expecting coming in!

If I could rate this place a ZERO, I would!! I messaged…read morethis place on a Thursday and Andre reached out to me, and was very helpful. I then messaged Andre again on a Saturday and asked if I could come in and look at the car on a Monday. Monday morning I called and made sure the car would still be available since it was an out of the way dealership. He said it was and told me to come on in. About 1:00 pm I called again just to double check things, turns out the car was taken to the mechanic just a few minutes before calling. I called again at 3:00 and he said he'd call me when the car was in the lot. I showed up around 4:00 and the guy working said that I never contacted them and that the car would be back on the lot on Tuesday. Not impressed.

Bought a Prius 2 from them and it's a great car for a great price. These guys are amazing and truly…read morecare about their customers. We are planning on purchasing another car from them soon and I have referred so many people I know to them. Great guys and very ethical. I couldn't be more pleased with my experience.

This place never answers their phones or texts. We drove all the way out here to look at the car…read moreand nobody was here. Good luck getting ahold of someone

I just moved from outta state, so Doug Smith is my new local Subaru dealership. I got a Carfax…read moreemail about an ignition coil recall, suggesting I take in my Impreza ASAP. I booked an appt. online thru the Subaru site, then came in a couple days later during the week. Since the recall had just happened, they did not have the parts yet, but they had already ordered a bunch in anticipation of people coming in. I made another appt. for the following week, and they let me know it would probably be about four hours of work. I dropped off my car this morning, and my car was done within two hours which was a pleasant surprise. The best aspect was that they offered me a Lyft both ways from my house as no one was able to give me a ride today, and it's somewhat of a far walk home. This was SO convenient as my old Subaru dealership only offered rides home, but not back to the dealership, so I had already planned on either staying four hours or walking home an hour. They also asked if I wanted a carwash, and they actually did it. My old dealership never seemed to do it despite it being a complimentary service every time you bring it in. Check-in/check-out was smooth and everyone I met was friendly and clear about what to expect. No complaints here!

Fair and expensive. Warranty on work? 5/21 Noonish - I called and spoke with Janet asking what…read morethe standard warranty would be on an engine rebuild. She said there is NO warranty on any of their work. Then she asked me for my 8 digit venn number. I hung up telling her I did not think I was speaking to the right person. She was really asking if they had done work on my vehicle & if I were a potential customer. Call around and ask, "What is the standard warranty?" Get it in writing. Don't get fatigued & suppose they are honorable.

was sold a Q7 wasn't told about the crack engine block. ether Family Auto or someone put a bandaid…read moreon it till I got sold. Leo sold me an extended warranty that said they won't cover the problem because it preexisting problem YOU BUY A VEHICLE FROM FAMILY AUTO YOU'LL BE A BIGGER FOOL THAN ME. YOUVE BEEN EDUCATED MAKE GOOD DECISIONS

Great experience with these guys! They were knowledgeable and vehicles are listed at a fair price…read morewith no need to haggle. No high pressure sales staff and no surprise hidden fees or last minute "required" microdots or undercarriage treatment or whatever.

As a female buying a car, I have to find it challenging to align myself with sales people, probably…read moremy own fault because I have zero tolerance for those who look down on others. I did not have that experience at this dealer. I felt respected. I felt heard I did not feel like I was being convinced to do anything that I wasn't comfortable with. The vehicle that I purchased was exactly what I needed and it turned out exactly what I wanted. I was very lucky to have met such a gentle kind giant salesman and I suggest you ask for him. You won't forget his name: Shreck!!! Shreck is awesome, knowledgeable, polite, excellent customer service, great sense of humor,very patient.... Anyway, good luck with your car purchase. Everybody has different experiences and has different taste. I just had a great experience and will probably buy a car from them in the future.

We were provided an estimate for repairs on my wife's Jeep…read more 1. There were hundreds of extra dollars of charges as separate line items for each service requested, that were blamed on a system error when asked about. 2. Attempted to double up on labor for multiple services. Labor was quoted separately for engine oil cooler replacement, thermostat replacement, and spark plug replacement, even though there is overlapping labor, adding hundreds of dollars in extra cost. 3. Nontransparent estimates with no explanation of charges (i.e. labor, parts, fluids). 4. Was told that the Jeep would be ready by the end of the week, but I had to call on Friday afternoon because I didn't hear anything. We dropped the vehicle off on Monday. No one answered the phone so I finally left a message asking for a status update. A bit later, I get an automated message saying it was ready, about 2 hours before the service department closed. Very shady business practices. People who are not knowledgeable about the work being performed, are likely getting screwed. If I had the time to do it myself before my wife needed to leave on a long trip, I wouldn't have even let them do the work after the untrustworthy behavior. We will never bring a vehicle back here.