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    Dealer World

    3.9 (11 reviews)
    Closed 10:00 am - 6:00 pm

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    8 months ago

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    Karen C.

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    Shamrock Auto Group - Kellen Christenson from Shamrock with me when we picked up the van.

    Shamrock Auto Group

    (24 reviews)

    We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

    You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

    Doug Smith Subaru

    Doug Smith Subaru

    (67 reviews)

    I just moved from outta state, so Doug Smith is my new local Subaru dealership. I got a Carfax…read moreemail about an ignition coil recall, suggesting I take in my Impreza ASAP. I booked an appt. online thru the Subaru site, then came in a couple days later during the week. Since the recall had just happened, they did not have the parts yet, but they had already ordered a bunch in anticipation of people coming in. I made another appt. for the following week, and they let me know it would probably be about four hours of work. I dropped off my car this morning, and my car was done within two hours which was a pleasant surprise. The best aspect was that they offered me a Lyft both ways from my house as no one was able to give me a ride today, and it's somewhat of a far walk home. This was SO convenient as my old Subaru dealership only offered rides home, but not back to the dealership, so I had already planned on either staying four hours or walking home an hour. They also asked if I wanted a carwash, and they actually did it. My old dealership never seemed to do it despite it being a complimentary service every time you bring it in. Check-in/check-out was smooth and everyone I met was friendly and clear about what to expect. No complaints here!

    Fair and expensive. Warranty on work? 5/21 Noonish - I called and spoke with Janet asking what…read morethe standard warranty would be on an engine rebuild. She said there is NO warranty on any of their work. Then she asked me for my 8 digit venn number. I hung up telling her I did not think I was speaking to the right person. She was really asking if they had done work on my vehicle & if I were a potential customer. Call around and ask, "What is the standard warranty?" Get it in writing. Don't get fatigued & suppose they are honorable.

    Doug Smith Chrysler Dodge Jeep Ram - Bracket fell out of engine bay while driving

    Doug Smith Chrysler Dodge Jeep Ram

    (94 reviews)

    As a female buying a car, I have to find it challenging to align myself with sales people, probably…read moremy own fault because I have zero tolerance for those who look down on others. I did not have that experience at this dealer. I felt respected. I felt heard I did not feel like I was being convinced to do anything that I wasn't comfortable with. The vehicle that I purchased was exactly what I needed and it turned out exactly what I wanted. I was very lucky to have met such a gentle kind giant salesman and I suggest you ask for him. You won't forget his name: Shreck!!! Shreck is awesome, knowledgeable, polite, excellent customer service, great sense of humor,very patient.... Anyway, good luck with your car purchase. Everybody has different experiences and has different taste. I just had a great experience and will probably buy a car from them in the future.

    We were provided an estimate for repairs on my wife's Jeep…read more 1. There were hundreds of extra dollars of charges as separate line items for each service requested, that were blamed on a system error when asked about. 2. Attempted to double up on labor for multiple services. Labor was quoted separately for engine oil cooler replacement, thermostat replacement, and spark plug replacement, even though there is overlapping labor, adding hundreds of dollars in extra cost. 3. Nontransparent estimates with no explanation of charges (i.e. labor, parts, fluids). 4. Was told that the Jeep would be ready by the end of the week, but I had to call on Friday afternoon because I didn't hear anything. We dropped the vehicle off on Monday. No one answered the phone so I finally left a message asking for a status update. A bit later, I get an automated message saying it was ready, about 2 hours before the service department closed. Very shady business practices. People who are not knowledgeable about the work being performed, are likely getting screwed. If I had the time to do it myself before my wife needed to leave on a long trip, I wouldn't have even let them do the work after the untrustworthy behavior. We will never bring a vehicle back here.

    Dealer World - car_dealers - Updated June 2026

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