Just when I thought it couldn't get any better. The amazing people over here at Ken Garff, American…read moreFork Ford dealer have outdone themselves again. I always have great experiences here and this time they offered to pick up my truck and drop it off free of charge. I had the brakes worked on as well and they are performing fabulously. Thank you all.

DO NOT TAKE YOUR VEHICLE HERE FOR REPAIRS! We had a squeaking noise coming from the front tire and…read moretook it to Ken Garff in AF to get it checked out. After looking at it they said the wheel bearing needed to be replaced and quoted us over $1000 for the job. We wanted a second opinion so we took it to another local shop. They put it up on the hoist and found that it was just an engine cover rubbing on the axle. They repositioned the cover and only charged us for one hour of labor (less than $200). I'll never take my vehicle to Ken Garff again.

I was having an intermittent problem of the truck not starting…read more After months of trying to figure out the problem, I talked to the service department at Watts. They had some ideas and knew where to focus. They found the problem in a short time, replaced the faulty module at a cost that's was a fraction the cost I was expecting ! Thank you, Great job Dustin !!!

can't trust their warranty . After 6 months purchased the lift truck from them, not even 9k of…read moremiles running, the shocks are leaking oil. I contacted their sale man ( Hunter ). And got bumped to warranty department and one more bumped to mechanic department , and got many promissed to send the parts out, after about 2 months I couldn't wait, I have to buy and change new shocks. Untrustworthy.

Bought a truck from Andre at a great price! Andre was super helpful throughout the whole…read moreexperience, very transparent on pricing. Was even able to get me a better rate than I was expecting coming in!

If I could rate this place a ZERO, I would!! I messaged…read morethis place on a Thursday and Andre reached out to me, and was very helpful. I then messaged Andre again on a Saturday and asked if I could come in and look at the car on a Monday. Monday morning I called and made sure the car would still be available since it was an out of the way dealership. He said it was and told me to come on in. About 1:00 pm I called again just to double check things, turns out the car was taken to the mechanic just a few minutes before calling. I called again at 3:00 and he said he'd call me when the car was in the lot. I showed up around 4:00 and the guy working said that I never contacted them and that the car would be back on the lot on Tuesday. Not impressed.

Bought a Prius 2 from them and it's a great car for a great price. These guys are amazing and truly…read morecare about their customers. We are planning on purchasing another car from them soon and I have referred so many people I know to them. Great guys and very ethical. I couldn't be more pleased with my experience.

This place never answers their phones or texts. We drove all the way out here to look at the car…read moreand nobody was here. Good luck getting ahold of someone

I called in to question Dave Dixon on the quality of there service at Doug Smith Subaru. I ask him…read moreto call me back, while waiting for him to call me back I took the time to read reviews on Doug Smith. evidently they don't read there reviews and don't care. I found out what I needed to know and will stay clear of Doug Smith and Mark Miller for ANY kind of work on my Subaru. they are arrogant, abusive, they have no integrity and they have shoddy workman ship. I don't expect a call back

Fair and expensive. Warranty on work? 5/21 Noonish - I called and spoke with Janet asking what…read morethe standard warranty would be on an engine rebuild. She said there is NO warranty on any of their work. Then she asked me for my 8 digit venn number. I hung up telling her I did not think I was speaking to the right person. She was really asking if they had done work on my vehicle & if I were a potential customer. Call around and ask, "What is the standard warranty?" Get it in writing. Don't get fatigued & suppose they are honorable.

was sold a Q7 wasn't told about the crack engine block. ether Family Auto or someone put a bandaid…read moreon it till I got sold. Leo sold me an extended warranty that said they won't cover the problem because it preexisting problem YOU BUY A VEHICLE FROM FAMILY AUTO YOU'LL BE A BIGGER FOOL THAN ME. YOUVE BEEN EDUCATED MAKE GOOD DECISIONS

Great experience with these guys! They were knowledgeable and vehicles are listed at a fair price…read morewith no need to haggle. No high pressure sales staff and no surprise hidden fees or last minute "required" microdots or undercarriage treatment or whatever.