I really appreciate the experience i had with this dealership. I drove hours without an appointment…read morejust to be sure I wouldn't deal with my home town dealer again, and I am seriously so happy I decided to. Yafeth was so understanding and helpful, even after our initial disappointment when the car we came to see was in the middle of being purchased. I feel bad that the majority of the cars we wanted to see were in their spare lot but the extra effort he made in keeping a smile on his face while I was being indecisive truly made me feel better and he didn't make me feel like I was being inconvenient. I would be happy to purchase another car from them in the future. Thank you again!

The absolute worst, I do not recommend them at all. If I could rate them 0 stars I would…read more Our experience happened late last year. They had an older Tesla Model S for sale that me and my wifey were interested in. We found it online and messaged about it and they seemed to be good with us taking it for a test drive. We live about an hour away so we came into Orem to test drive it, and when we pulled in people inside looked over but nobody came out to the lot or anything. We walked around trying to find the car but we couldn't, so finally we had to go in and ask someone about the car, and someone reluctantly came to show us where it was. We asked for the person we had been messaging with and they told us that the individual was not in but they could help us. The new person then proceeded to show us the car and all was going well. When it came to it, we asked if we could test drive it and the person said yes absolutely. They went to go get the keys, but when they came back they told me they were actually "late for a wedding" and had to leave early so we couldn't test drive. This was off putting so I asked if someone else could show us the car and he brought his manager (at least that's what they said he was). The new guy said I wasn't allowed to test drive the car because it was a "performance car" and I could only test drive the car if they ran my credit, to (and I quote) "make sure" I could afford it and be approved for it. This immediately caught me by surprise, as the car was simply about $25k and was a USED HIGHER MILEAGE TESLA. I own a business and through my life have bought many cars, all of them performance vehicles or expensive trucks and never once had a dealership try to run my credit to verify I could "afford it" when inquiring. I politely asked why they had to run my credit as obviously that wasn't normal, but they didn't give me a straight answer and one of the guys actually even let out a sort of laugh when the other gentleman was "attempting" to explain. They were also highly condescending in tone. On the spot with that having happened we thanked them for their time and walked out, but we could hear them snickering behind us. Shame. We even had our checkbook with us as we were really interested in purchasing the vehicle on the spot. Guess they didn't want the business. We went here immediately after I got off work that Saturday and I wonder if they treated us this way because I had on work boots that had a bit of paint stains on them. Regardless of the reason this is not how a dealership should work. We put off leaving a review but I ran into the page here and see others have also had bad experiences and thought we'd finally share ours, in hopes of hopefully helping people stay clear. Absolutely disgusting behavior. Stay away and go elsewhere.

Friendly and helpful service at reasonable prices. Needed a pre-purchase inspection done timely,…read moreand Dale and his staff were great. They showed me under the car and explained any concerns or issues, even finding a tiny dent above the door I never would have noticed. Car deal turned out great and so was Guthrie!

Wonderful service from the guys at this shop they are honest and upfront with what you need and are…read morevery nice and trustworthy they treat everyone like family and don't beat around the bush I highly recommend them to anyone that I know because they are amazing thank you Dale, Jerry and Tom you all are wonderful to work with

was sold a Q7 wasn't told about the crack engine block. ether Family Auto or someone put a bandaid…read moreon it till I got sold. Leo sold me an extended warranty that said they won't cover the problem because it preexisting problem YOU BUY A VEHICLE FROM FAMILY AUTO YOU'LL BE A BIGGER FOOL THAN ME. YOUVE BEEN EDUCATED MAKE GOOD DECISIONS

Great experience with these guys! They were knowledgeable and vehicles are listed at a fair price…read morewith no need to haggle. No high pressure sales staff and no surprise hidden fees or last minute "required" microdots or undercarriage treatment or whatever.

We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

I worked with salesman Jay and finance Troy. So far so good and both seem like good honest people…read more Im working with them long distance and they both have bent over backwards for me. Answered every question, sent over requested docs, etc. I think NexGen has some pretty good prices on other vehicles also. I'd recommend them to others... DAVE

Purchased a almost new Ford F150 from them end of 2025. Purchased the warranty as well. Thank God…read more. All seemed good until I noticed a leak under the truck. Turns out someone welded the front passanger drive train.. Took it to Ford and what makes me laugh is the part was $300. Why would you weld a part that should be replaced for that low of cost. Epic Fail here. Ford also found issues with the Camera system harness. Incorrect one was used. They fixed everything up and Warranty covered a good amount I think total repairs was $5000. I assumed you guys were being honest. If you are going to buy from them make sure you have it checked by a outside machanic. "Trust takes years to build, seconds to break, and forever to repair."

A+ dealer, I would use them in a heartbeat. Not pushy at all! Their style is breaking industry…read morenorms.

From the owner: We don't have funny fees or hassle just Good Clean Previously owned Vehicles. We can also help with…read moreFirst time buyers, Buy here and pay here, Good credit or no credit trades also welcome. Service contract Warranty's available up to 5 year's /100 k miles. Bonded dealer 402A

Very satisfied with my experience! Thank you to Mohammad for his help! We had a very pleasant…read moreexperience.

Salesperson Jerry was very unhelpful and promised to get back to me- never did. Car had an issue…read morenot disclosed also. 0 stars, Would not recommend.

My husband and I had a fantastic experience with Leiva Motors! Jared was super friendly and honest…read more He greeted us immediately and gave us the keys to test drive a handful of cars. Jared was very open about the pros and cons of each car and answered all of our questions. After all was said and done we drove away in our new Audi for nearly $4K under market value! I highly recommend Leiva! :)

My friend tried to purchase a car through the dealership. Had them put down a deposit to hold the…read morecar but it was 500$ to just hold it. They went to their bank to finance the car but the title was not in the dealer name and the bank had a notice of the dealership that it has had previous issues, so they would not approve the loan. My friend let the dealership know that they would not be able to move forward and they would need their deposit back. The dealership refused to refund the deposit even though there was never mention of it being non refundable and now they are out 500$. The issue was on the dealers end and they refuse to make it right. I get a deposit to hold the car of like 50$ but 500$ is absurd to just hold the car. You may be better off looking somewhere else, I've never had an issue with Action Auto at any of their locations.