We had an incredible theatre experience at the Harkins in Flagstaff! The popcorn was some of the best movie popcorn I have ever had (and my entire family agreed). The theatre also has a bar, serving beer, wine, and cocktails; I was so happy to see tons of local Arizona beer on draft. And the theatres themselves had comfortable seating and nice screens. I totally recommend! read more

When watching odyssey in your #9 theater.. it was unbelievably hot My only complaint is after complaining to a representative, I was told there's nothing they could do about it. I refuse to pay for a sweat smelling theater. I couldn't even finish my popcorn it smelled so bad A room full of people and a A/C unit that's not working or set to a unrealistic temperature is a nightmare not a enjoyment. read more

Went to watch Spider-Man: Brand New Day. The power went out when there was still 30+ minutes left. They said the movie would be back up soon but it took them at least 20 minutes to resolve. I understand that there is nothing they could've done, but their compensation was poor. They resumed the movie but we had missed part of it because they started it later than when it turned off. All in all, we did not see the full movie because of this. Two of my guests had to leave before the movie got fixed because they had work soon it it had been 20 minutes with no sign of fixing. I asked for vouchers to get in to rewatch the movie for free since they didn't get to see the end. They said no because "too much of the movie had already been shown". I asked if we could come in another time and ONLY catch the last 45 minutes to get the ending and they said no to that as well. It was $16+ per ticket just to not see the ending. We don't even want to rewatch the entire thing, just the part we didn't see- with NO cuts. Letting people into the movie to see the part they MISSED costs nothing. This would not lose any money for them. The fact they only offered popcorn vouchers made me so mad because I do not care for the popcorn, all I want it the movie that I paid for. This is the SECOND time in 6 months that I have gone to this Harkins, something went wrong with the film, they got it started again at a later point, and I missed part of the film that I paid for because they didn't go back to the part when it cut out. I am tired of them getting away with this without proper compensation. Just let me finish the movie that I paid for. read more

Popcorn is OUT of this world... Clean theatres and love the classic options on Tuesdays. read more

Harkins Theatres - Flagstaff - Popcorn - Cinema Near Me - Flagstaff, Arizona

Good staffing available and variety of snacks to choose from. Clean restrooms. Docking points for uncomfortable seats and because the arm rests don't go up! read more

This theater asked my family to leave because of my son's disability. I would not recommend this place.

Very disappointing experience here we were approached by someone in a suit during our movie being very hostile towards us. I also thought that we saw a rat crawling by our feet and her squeaking. Very scary place will definitely not be coming back! read more

The rocker seating is the worst. They need more recliner seating like most theaters have these days.

Used to work here (twice lol), great experience to this day, not dated like other Harkins locations. Wish they still had security, they used to have a security guy on Friday nights in the lobby but now they don't have one. And I wish they would show The Hangover & Casino for the $5 classics, maybe I have to keep bugging HR for that to happen. read more

After writing my previous Yelp review and talking to two separate managers about my problem with not receiving food as promised, I was contacted by a third local manager and a corporate Business Manager who made things right and reimbursed me for my original food purchase. I appreciate that things were made right when that did not seem to be the direction things were going initially. Thank you Harkins, for paying attention to reviews! read more

Hire people with common sense and compassion. Never really had an issue at this movie theater. But today not only was I embarrassed but also humiliated and hurt. Took my 3 and 1 1/2 year old to see the movie Dog Man. There was 3 or 4 other family's in there. During the movie Dog Man loses everything after his transformation this made my son (3) and daughter (1 1/2) sad. But it affected her the most. I had just got her to claim down and she was about to fall asleep when an employee told me that I needed to get my daughter to be quiet because she is wrecking the movie for other people. I told her I don't see you telling the lady with the bunch of kids to stop yelling and screaming and running all over the theater and to stop throwing popcorn but my child was upset at a sad scene and I'm getting kicked out. She said will it's policy, you can either leave or we can banned you from the theater and she left. While trying to leave quickly with my kids my 3 year old sad Mom me bad :( and hinged his head. I said no bud you were a good boy. We walked to get my refund at the front and the guy that was helping me rolled his eyes as I was telling him why am I getting kicked out at a kids movie filled with kids for my baby crying during a sad scene and the other family that was making the mess and running around gets to stay?! He said it's our policy if you can't stop your child from crying we have to ask you to leave. Then there was the issue with giving me a refund. I had my printed ticket for my seats and there machines said refund decline. Then the general manager tried it twice and it said the same thing and she said i have to manually add it back to your card. Which did work. While this whole thing was going on my son asked 2 more times.... Mom me bad? :( we go bye bye now? I reassure him and his sister they did nothing' wrong. This broke my heart and would be the last time we come to a Harkins movie theater ever again, as the city were moving to doesn't have one. read more

We were trying to get out of a snowstorm, so we made a stop here. It was a nice theater. Service was great. Theater was clean. The seats are a bit dated, but overall the theater is very nice. Would recommend. read more

Clean theater but sometimes concessions take a little longer than they should. Staff is very friendly tho! The pretzel and cheese was very good! read more

Harkins Theatres - Flagstaff - Cinema Near Me - Flagstaff, Arizona

This theatre is new, beautifully designed, and is super duper clean! You buy your ticket inside. No one at the outside windows. They have some amazing giant displays inside for upcoming movies. The theatre is huge. I think they have around 15 theaters! Bathrooms are clean. Nice concession stands. Friendly staff. First showing of the day is $9.50. read more

I've been to several different Harkins Theaters. They are my favorite. Unfortunately, the Harkins in Flagstaff was so dirty. All the trash cans were full...restrooms, at the counter where you get napkins and straws and huge dumpsters outside each theater were full and just sitting there. The restrooms were also very dirty. Finally, there was a poop smell inside our theater. It was so disappointing. read more

We've recently been returning to the movie theater instead of streaming at home. Last night's staff gave us better service than any resort we've been in these past few years. Very friendly staff, good sense of humor, clean in all areas. We ordered custom concessions a few minutes before showtime. They offered to bring the concessions TO OUR SEATS so we wouldn't miss anything!!! WOW! read more

It has been FOREVER since I've been to a movie, the first time at Harkins since the move to the east side. I was very pleasantly surprised! I can't say I loved the movie we saw but that review is not one for today. I absolutely love that you pick your seats ahead of time when purchasing tickets, that's a game changer for sure. The whole theater was spotless. The seats were comfy and the bathrooms were immaculate. Of course the price gouging at the snack counter will always be a thing but I was shocked to see how much is offered now (I can't say if it's any good- we stuck to just popcorn and soda) but you can basically have dinner at the theater. I still don't know I'll make a regular habit of seeing movies in the theater- I like my house- but I think I could see coming back more than once a decade. read more

Harkins Theatres - Flagstaff - Concession - Cinema Near Me - Flagstaff, Arizona

This was my first time visiting the theater at this new location. The old one was torn down to make way for a new DMV. This one is much bigger and nicer in comparison. The place reeks of newness. It looks new, smells new, and feels new. Even the employees here seem to be wearing new clothes, which is just impossible. Maybe it has something to do with the bystander effect. Anyway, the experience here was solid. We came here on Christmas Day and it was completely packed. However they were well staffed, so it was easy to get through the line. Concessions was easy as well. It would be very easy to have a crappy movie theater in Flagstaff, considering that there is only room for one. Thankfully it's a good one. read more

Harkins Theatres - Flagstaff - Lobby - Cinema Near Me - Flagstaff, Arizona

Saw Dune in their best theater. The "Cine 1" theater, which had Dolby atomos and a giant screenX The price was right, only $12 The theater was clean and the snacks were reasonably price. The seats reclined!! The sound was soooo good it almost blew my ears off in a good way. I'd go back read more

There are lots of concession choices that are not available at most theaters I've been to!

Nice theater! Easy parking. New and clean. Nice reclining seats. Staff was very friendly.

Happy 4th of July to you ALL, Hoping you are having a great day! I just wanted to share this #Racist#Rude incident my family and I just encountered in #Flagstaff at #Harkans16 Theater. After returning from the Grand Canyon we decided to stop for a matinee movie in Flagstaff,AZ. Well apparently you are not allowed to have your phone out in the movie theater #Harkans16theater. Anyone ever hear of this?? As the premovie advertisements roll on screen, I was in the middle of a txt message and the "Manager" #BradMcClasky comes up to me in the back of the theater with my family. Brad demanded me to put my phone away now or come with him. So, I told him "No, I will put it away when I am done txtn the message I was in the middle of!". Next, he said it was disturbing other patrons and I debated that theory since no one was near us. So he demands for me to come with him and I refused. Thereafter, he leaves and then returns demanding us all to leave and he will give us our money back. He said I was being combative because I told him "No!". While my Husband waited for a receipt for his refund, I was recording the video. The Guest Service was having trouble printing out the receipt, so we waited. While waiting, the manager told us to leave because we are on private property and they would call the cops. Seriously??? All of this over me not submitting to someone demanding me to put my phone away in a movie theater at the precise moment they demanded?.Meanwhile, there were no signs posted throughout the theater supporting their "No phone rules". This incident was an unnecessary abuse of power and deemed racist because the way the situation was handled. If these rules were for ALL patrons shouldn't there be signs stating "No phones allowed in theater!" in various locations? Words can go a long way when you communicate effectively and demonstrate kindness. The fact that this happened on Independence Day, just demonstrates that all rights are not equally recognized no matter what day it is! #Harkans16#Racist#Rude#AbuseofPower#4thofJuly#BradyMcClasky read more

A GREAT movie theater experience. Clean, modern, comfy, good snakes, well tended. Plenty of super clean restrooms, and all the theaters well marked., One of the very best I've ever been to., enjoy!!!!! read more

Went there to see sound of freedom great movie btw thes seats are very comfortable and very plush and leather armrests

After having been to this theater 10+ times, I felt it was time to leave a review. While I've seen a few movies in the regular theater, the Cine 1 is definitely my preferred experience (and worth the few extra dollars). The reclining seats are so comfortable and totally elevate the experience. The regular theaters have comfortable seats as well, but nothing compares to those recliners! The staff is always friendly and the building itself is clean. Another perk is the ability to get tickets online, so all you have to do is walk in when you arrive. read more

My husband and I did a private movie party and rented the auditorium. We did this at another Harkins location a few weeks ago and had a wonderful experience so we were really looking forward to this! Unfortunately, this evening really didn't go well. We had decided to have dinner at the theater and each got combos. After paying, we weren't offered drinks, and when we asked about it we were told the combo doesn't come with any. We pointed up to the menu where it clearly says medium drink is included, and the manager was called over. He said they had a system update and now there isn't a combo button for the cashier to use, and they'd have to cancel the transaction and ring it up again. A lot of things could have been done: put a sign up on the menu, the cashier could have offered a drink before finalizing the transaction if she was thinking we had ordered all this food and had no beverages so we could have identified the issue right away, or comp the drinks for us because of your mistake - but none of those things occurred. One star added back because the manager did give us large drinks but charged us for the medium, so I feel like he did try to make up for it. Then about an hour into the movie, an employee came up to us and asked to see our tickets. I pulled my phone out and showed her, and she asked if we were the private party - yes, that's obviously what the ticket is for. She said we were supposed to get physical tickets at guest services and shouldn't have used the digital one I was emailed. Since we didn't get physical tickets they didn't think anyone was supposed to be in the auditorium. Well, we obviously didn't know that but the employee who scanned our digital tickets at the door should have and let us know then instead of letting us through. Not only was our movie interrupted, but when this woman came up to us she stepped on my husband's dinner basket which had been on the floor next to him so it wouldn't slide off the chair, so he didn't even get to finish his meal. Definitely would not go back here again. We had a night and day better experience at the other location. In the future if we are driving an hour to go see a movie and spending $100 to rent the auditorium we will just go back down south. read more

Love that this theater keeps the volume low enough that the audience can easily hear what's happening and yet not have their eardrums blown out. Great theater. read more

Well, what do you expect from a Movie Theater experience? get your ticket, sit down, enjoy the movie. Jaclyn was our cashier and she took the time to explain some of the details of the new Harkins rewards program. Funny thing is, she provided very valuable information and I did not even ask... it is like she read my mind how confused I was, lol. Bottom line, Jaclyn really went the extra mile, and she was very friendly and professional, paying real attention to customers. Way to go Jaclyn! read more

They had a very friendly staff. We enjoyed excellent seats and sire elevation for viewing. The popcorn was superior, as usual; we highly recommend the premium popcorn as it is worth the money The movie Hunter Killer was a very taut thriller and extremely suspenseful. read more

Overall a nice theater. Wish they had the reclining seats we have gotten used to at other theaters. Concession lines took a long time when we were there and I missed the beginning of the movie. Wish they had trays to carry items to seat. Would definitely go back and arrive at least 30 minutes early to account for long lines. read more

Snow, ski, grub and a movie! Yeeaahh! Sound like the perfect weekend. We saw jumanji2 and was pretty impressed with the Harkins of Flag! Clean, shiny, helpful staff, and hot buttery popcorn. It wasn't my worst Monday night! In fact it was pretty McAweSome! The family had a great time and I really liked the helpful sweet candy counter gal. Will visit again! read more

Harkins Theatres - Flagstaff - Lobby lobby who likes to Party? - Cinema Near Me - Flagstaff, Arizona

Nice Theater, Cozy Reclining Chairs! This was my first time at a movie theater in 2019 and more than half way through. I decided its nicer to have your own theater at home so I don't go to movies often. Harkens really stepped up comfort here! They put in some cozy reclining seats! I saw Spiderman and fell asleep for a bit... Lol... Not really my kind of movie but I had time to kill... All in all over $20 to see a matinee means prices have surely gone up a good deal since my last movie... read more

We had a great experience during our visit to Flagstaff and Harkins, as usual. Good popcorn, great movie, and excellent customer service. They were not only friendly, but helpful and informative, especially Nick S helping us out on the snacks! read more

It was so much fun I live in the apple state so I prob won't go there again but it was tots worth it

Amazing theater and very helpful staff. Lost my watch and went next day and they helped me find it.

This is the nicest movie theater I ever been too. I'm from Bakersfield,CA and visiting for the week. The seat reclines and super comfy. The staff are super friendly. I would definitely come back again when I visit read more

Harkins Theatres - Flagstaff - Reclining seating - Cinema Near Me - Flagstaff, Arizona

Never thought I would review a movie theater, but I have to share what Harkins does on Tuesday evenings. Last night, my wife and I went to see Planes, trains and Automobiles on the big screen and unedited. What a great idea--showing older movies the way they should be shown. Steve Martin and John Candy were absolutely awesome in this movie--I enjoyed seeing it again. The 80's references were fun to pick out. Keep it up Harkins! read more

I decided to take my family to watch, a kids movie this Fourth of July weekend, granted it's a kids movie, so I don't have much interest in watching it. So I begin browsing on my phone, there are others on their phone at the same time. An usher walks into the theatre and comes directly to me and my family to tell us, if we need to step out. Meanwhile others are doing the same, the fact that we are the only minorities in this almost empty theater does not look good for Harkins or their employees, all I'm saying is if you're going to enforce rules, enforce them equally.... Most likely won't be back, good thing Prescott isn't too far away. read more

We watched Jurassic World, Fallen Kingdom on the biggest screen in Arizona here. The theatre was crowded at 4pm on a Saturday but we were able to find parking and purchase a scattering of 5 seats 20 minutes before the movie started all for $43 for 2 adults/3 children. Once inside, we got our XL popcorn and large soda purchase for $14. The wide seats reclined and were clean. I was comfy with my kid on my lap. Great movie, perfectly fine theatre. Best part was the employee announcement before the show stating the rules for phones and unruly kids and that they would be inside the theatre during the entire movie if anyone needed a manager. Audience was appreciative. Movie went smoothly! read more

Surprisingly comfy seats and such a huge theatre. Recommend using the ticket stand for the fasted ticket dispensing machine I've ever used for getting your tickets when you're in a rush. read more