Harlem Nights Scratch Kitchen and Cocktails

Love their food. Its always good and usually fresh. Its the service im so disappointed in. I can…read moreorder a meal and the people at drive through are always rude. I very seldom get everything i order and you can tell they feel im a problem. I had to go inside and then they didnt have the rest of my order. They made 4 trips to my car so i got my full order. I just want what i paid for without getting attitude. Im really not sure what the problem is. If it wasnt for the food id never go back. I have friends who dont go there for the same reason.

Subject: Concern Regarding Customer Service at Popeyes Paris, TX…read more Dear Franchise Owner, I am writing to express my disappointment regarding an experience our company recently had at your Popeyes location in Paris, Texas. We purchased lunch for our staff and medical providers, and the interaction with the manager, Brockana Parker, was extremely unprofessional and discourteous. During our visit, members of my staff politely asked for a to-go bag. Ms. Parker responded by telling them to "go sit down and eat it," despite the fact that the order was clearly intended to be taken back to our office. Her tone and behavior toward our staff were unnecessarily rude and disrespectful. What was even more concerning was witnessing the way she treated other customers in the restaurant, including elderly patrons at the counter. The lack of patience, professionalism, and basic courtesy was shocking. As the owner of two medical practices, I understand the importance of leadership, customer service, and representing a business well. In all my years managing teams and serving the public, I have rarely encountered someone handling the front end of a business with such poor judgment and lack of professionalism. If this manager is representing your franchise, it reflects very poorly on your establishment. Our experience left us genuinely disgusted and unlikely to return unless meaningful changes are made. Customer service should never leave patrons feeling belittled or unwelcome. I hope you will address this matter seriously and take steps to improve the professionalism and customer experience at this location.

Popeyes Sides

See all

Popeyes Strawberry Biscuits

High Cotton Kitchen

4.0(213 reviews)

•$$

We participated in their Christmas High Tea. We had a 6 item choice of teas to sample. The food for…read morethis event was tea sandwiches, fresh made hot scones with clotted cream and homemade lemon curd followed with tea cookies and candies. The service was amazing especially for having a sold out event. But the atmosphere was old time traditional high tea. They really pulled it off well.

We stopped by on the way from a road trip…read more Food was delicious! We could tell everything was fresh. I always get green beans as a side to dishes. These were amazing! Obviously fresh green beans and not the can ones. They had like honey baked ham pieces in it which made it taste even better! I was convinced with the food in just the sides. I got chicken fried steak and it was a delicate crispy outer layer. Dessert was also delicious. Bread pudding soaked in butter and caramel. Overall I would stop by again!

Cream of jalapeño soup

Cute atmosphere

See all

Their "Neiman Marcus of meatloafs". It was good. The mashed potatoes were great, the baked squash was too salty.

Roadhouse Family Diner

4.0(83 reviews)

0.9 mi

Country cafe that is a nice place to eat. The food is fresh and good. All around a good place to eatread more

They serve "down home" food with lots of iced tea! The staff is like family! I remember the…read morebuilding from way back and it has morphed into a great place!

Road House Club Sandwich

See all

Heart Soul Food

4.2(13 reviews)

Heart and Soul has moved out of their brick and mortar location into a food truck. Their food is…read moreaverage, but large portions for the price. Service and ambiance are what you would expect from a food truck.

Nice people - seems like a family run operation…read more The dinning room reminds you of a school or prison cafeteria - white walls with zero decorations, fluorescent lighting ; it was probably a retail store space before becoming a restaurant. Food was okay, but seemed sort of institutional (think 1 gallon cans of veggies and rather bland seasoning). Not large portions. The kicker is that it's sort of pricey for what you get - the portion size and the unmemorable quality.

See all

Kids loved the food.

Stop and Go

3.7(3 reviews)

1.5 mi

Best BLT /crappy location/ but don't pass by yummy gets busy call ahead / it's worth the wait /read more

Worst customer service ever!! . The owner yelled at me not to come back because I didn't order a…read moreextra side of fries over the phone. So I waited outside. He brought my food to the car and it was disgusting like he just threw the burger together . Use to be one of my favorite places to eat but never again!

Cheese tots

Front

See all

Food counter

Chick-fil-A

3.4(20 reviews)

2.2 mi

Fantastic service from the staff. Molly and Shannon made the experience truly something special and…read morewere the epitome of southern hospitality. Hands down one of the best chick fil a locations I have been to. 10/10

Molly was the best cashier I have ever had. This was the best service I have ever experienced at a…read moreChick Fil A in my life. Molly said that we were great people and gave us 2 free drinks. #giveMollyaraise

See all

Sirloin Stockade

2.6(45 reviews)

2.1 mi

•$$

My experience was a 5 star for many reasons and for what it is that I don't get from other…read morerestaurants. First off the food was fresh and definitely homemade. It's definitely not the 5 star Drover Hotel Steak House at the Stockyards or anything like that however they had a better square meal than you could get for $40-50.00 anywhere else. The meatloaf was so good and the sides. Amazing to get strawberry shortcake at a buffet as a desert. I went there to eat 4 times out of 3 days. Great old school low prices as well. The waitresses have an excellent feel of the customers like no other. Very old fashion Southern food place if you're up to it. You know you're in the right place when you see a lot of retired people eating there. Ambience is basic and old fashion. An experience on its own and not to compare to a new school restaurant and building just straight old school and old fashion Texas. A lost Gem that's hard to find these days.

Ate there last night ordered 2 small steaks. They were gray when they hit the grill. My friend…read moresaid it is probably the lighting. They were delivered to our table. I cut and smelled my steak it smelled rancid. My friend cut a piece of hers and ate it. She spit it our in a napkin and said it tasted worse that it smelled. The cook had to know the meat was rancid. Someone could get deathly sick. This restaurant has so much potential. So sad they don't take pride in their food. Our waitress was lovely.

All You Can Eat

Breakfast Buffet

See all

Salad

Dairy Queen

2.6(11 reviews)

1.3 mi

I used to love DQ but lately I've decided Braum's is a much better option. We just ordered 2 large…read moreblizzards. When she handed them to me I told her that I didn't think that they were really full because they were about 2 inches from the top. She said yes she's sorry but the cups are so tall that they can't see how full it is. It's not my fault that they choose these tall cups they should train their employees better or she should've offered to fill it up with soft serve every other time. I see people getting a blizzard. They tip it upside down and there's ice cream all the way to the top but tonight we bought two large ones and felt that they should've been filled to the top for the price that you pay for one cup of ice cream it should be done right with no excuses!

Very good. Quick clean delicious. Fastest DQ I've ever…read moreexperienced! Glad we stopped.

See all

Lily Queen Chinese Restaurant

3.3(9 reviews)

So.. I have been hungry for real Chinese food, not a buffet run by Non Asians. I went into Lilly…read moreQueen at 430. Door was locked. Had to knock to get ket in. Very nice people! Coming from Midwest, I ordered Almon Chicken, Pepper Steak, chicken Fried rice spicy and an egg roll. Paid for my bill and waited in my car. I only live 13 city blocks away. Only thing that was hot was the pepper steak. Egg roll bout half size of twinkle, chicken fried rice, smelled and tasted like fish broth. Chicken almond should of been called chop suey. Beef in pepper steak was pretty good. It was the rest of the meal that ruined it all. I am so sorry for theses people, I spoke with the woman who said they been doing this for 35 years, she wants to retired. Her husband wants to continue to work. Well... my suggestion it to hang it up folks.

By far the best in town. Fresh food. Amazing dumplings…read more Actual cooking here unlike similar restaurants in town. Highly recommend.

See all

Menu

Shogun Japanese Steakhouse

3.1(61 reviews)

2.2 mi

•$$

Paris, TX is home to many things.... The infamous "Eiffel Tower", (with the cowboy hat!), plenty of…read moreBBQ, Mexican food, a downtown antique and food/music Mecca, and more! However, Sushi is limited and if you like the Hibachi experience, this is the premiere spot! Ask for Lacy! She's a super fun, seasoned server who's never late to the table with a smile and any food item! She's excellent with suggestions and getting creative! You can order right off the menu and actually- create your own rolls! They will add to- take away, customize, etc... The ambiance is fun, and family friendly! The bar features signature cocktails and a nice variety of warm and cold sake! There is also a mocktail menu! On the appetizer list- you won't wanna pass up the "Creamy Monster"!- it's a signature dish, consisting of Crabstick, cream cheese, & asparagus tempura battered & fried topped with four sauces. The staff is super friendly and the sushi chefs are prompt and amazing! For a fun show, the. Hibachi never disappoints, and is great for date night or a family setting! YUGE PORTIONS! Whether it's date night, family night, an after work cocktail or a lunch run- you won't wanna miss this spot! Super fresh fish! Highly recommend!

Great! My wife and I go there for lunch sushi frequently. The food is always top quality! It is a…read moresmall place that offers great food and service. The dinner experience is great too. We will go for dinner on occasion but lunch sushi or tempura is a normal thing for us and we are never disappointed!!