I bought a 34' Haulmark Edge race trailer and on the drive home from California the rear latch…read morefailed. The latch had been fastened with sheet‑metal screws, which sheared out -- an obvious poor choice for a critical load-bearing component. Fortunately no one was hurt but cargo security and road safety were compromised. Customer service was disappointing. I received minimal response from Marc Gordon at Phil's Trailers and similarly minimal response from Amanda Greer at Haulmark Trailers. Both acknowledged the issue but provided no timely resolution, repair plan, or clear next steps. For a high-dollar trailer built for hauling valuable equipment, that level of support is unacceptable.

No good with after purchase service Very dissatisfied…read more Drove to Texas from Bay Area California. Finally got title after 2 years

I am more than extremely satisfied with the service I received. My primary contacts was Gabbie and…read moreher assistant Abby. I live in California and purchased my new car trailer over the phone and through emailed and text messages and photos. I always received a return call in a timely manner. I have absolutely no regrets in my purchasing experience and I look forward to my next purchase.

this company will nit stand behind any products that they sell. The worst costumer service that I…read morehave ever been associated with as far as standing behind their products. I had a problem with my trailer and took it in three times and was not fixed. I called Tyler and was told take it anywhere else because he didn't care.

So my daughters car was vibrating when I drove it from Dallas to Waco today; My family recommended…read moreI take it here & after thorough review they told me the 2 front tires needed to be replaced - I really greatly appreciate the honest & transparent assessment so highly recommend this auto shop in Waco Texas!

My boyfriend was here from out of town when his car broke down. He brought it here and not only did…read morethey grossly overcharge him, but didn't fix the problem correctly. Fast forward a month later and he took his car to his mechanic who told him that Trinity Haus did a horrible job and now his car is back in the shop due to the incompetence of Trinity's mechanic. Would never recommend them to anyone.

Called to set appointment in regard to emission recall Notice. Within 3 minutes was called back by…read moreJamie Cox , Recall coordinator in Allen Samuels Chrysler, Dodge, Jeep, Service in Waco. Made an appointment for next day. Arrived early. Within 2 minutes, was greeted and service advisor got me signed in and got my key and began the work! By far... The best service department I've ever seen. Sparkling clean waiting area AND RESTROOMS ARE EXTRAORDINARY!! If you're tired of excuses , lies, and "super crappy" Auto service you should check out this service Dept. You won't regret it!

My 2025 Ram 1500 just displayed Auto Emergency Braking (AEB) not working requires service. The…read morecruise control (ACC) is not working and requires service and both side mirrors have the yellow triangle indicating something is in the blind spot. When I called the service department it took 5 tries before I finally got someone to talk to. This include being disconnected 3 time and returned to the switchboard twice. Then I was told that the earliest they can see me is Sept 3 (24 days from now).

Hands-down the best shop I have ever been to. I went in thinking I had a major issue that was going…read moreto cost a lot of money and they found it wasn't as bad as I thought. They are fair and honest. They worked with my hectic schedule and did work in one day most shops would have taken several to do. The biggest plus to me was Kevin. After he finished the work and I picked up my truck he said he would call me in a few days to make sure everything was still good and today he called! It's not often you find a mechanic shop that is fair, honest, affordable and dependable.

So glad these guys were readily available. They even came and picked me up when my vehicle was…read moreready. Very friendly, great and quick service! Thank you Kevin for a great experience.

My wife and I have both taken our vehicles here since Ron bought and opened this business over 15…read moreyears ago. We have never experienced anything but the highest level of courtesy, honesty and knowledgeable repair. Period. That's why we still bring our cars to Woodway Automotive, even though we now live an hour and half away. There have been many times that Ron has discouraged me from getting unnecessary repairs, even when he could profit from doing those repairs. I *highly* recommend Woodway Automotive.

This morning, out of nowhere, my car had a horrible clunking in the engine compartment. Sounded…read moreunsafe to drive. Woodway Automotive was close so I called and was able to get in immediately. When I arrived, the mechanic looked at the car and identified the problem within 10 minutes. Fixed it right then and there at a very reasonable price. I was out the door in 25 minutes. A less reputable place could have told me my engine was going to fall out and I would have believed them (it sounded that bad) and I would have had it fixed. I'm very grateful for the honest and speedy service I received. I will definitely go back! *Note: they prefer if you make an appointment

gatesville rv worked on my vehicle and was unable to repair it but charged me $578.00 to get it…read moreback.. I would not recommend them for repair work.

I stopped in based on the recommendation of my wife's uncle. It's just right around the corner…read morefrom where he lives and we was passing through town in our camper. The service was fast, friendly and have a wide selection of parts on hand. I got what I needed and was in and out of there in no time.

Antonio is the man! Super extensive PPI, took his time, ran me through everything he saw, and did…read moregood work. Money well spent. Good people all around

They are a little slow and take a long time to get things done. But they are HONEST and do quality…read morework! Would use again!