Dr. John Malen and his staff are absolutely wonderful. Everyone is extremely friendly, patient, and…read moretruly takes the time to make you feel comfortable. After learning that I've lost about 30% of my hearing in both ears, Dr. John carefully explained what that meant and walked me through which hearing aids would be most beneficial for me, answering all my questions without ever making me feel rushed. I wasn't ready to order right away since I had a vacation coming up, so I waited. In the meantime I did a little research and later called the office with a few more questions. I reached a recording and didn't leave a message, planning to call back later- but within seconds of hanging up, the office called me back! That level of attentiveness really stood out to me. Everyone I spoke with was kind and helpful, and all my questions were answered clearly. I ended up ordering my hearing aids and got them a little over a week ago. Dr John helped with the App and set a couple things up. They are easy to put on and getting used to them was actually very easy. I don't wear them all the time but so far, so good. I'd definitely recommend Ascent Hearing based on my experience

5-stars to Ascent Hearing! Audiologist Dr. Malan is so…read morethorough and fantastic at what he does. Staff is nice and facility is immaculate. Office is located in the Simi Valley Town Center. It does take about 3 months to get in, just a heads up. Thank you Dr. Malan!

I highly recommend Decibel Hearing! Audiologists are far…read moreand few between, at least with our PPO so when I found Decibel hearing I was pleased as everything aligned. They had availability 2 weeks out from when I called, which is exceptional since most places were booked out for months. Thank you Dr. Baker and staff, y'all are great!

I've had hearing aids for 26 years now, I've switched through many different audiologists in…read moredifferent cities and different types of hearing aids, and I can confidently say that Decibel Hearing Services in Simi Valley has given me the best hearing services I've ever had. Not only are the Oticon hearing aids amazing and top notch for someone like myself with severe hearing loss, but also the service from the audiologists has been the best I've ever received. They're willing to accommodate my needs and do everything they can to help me achieve what I'm looking for when it comes to my hearing, and that's very important to me. When I first started looking for a new hearing place I called many places in LA, and most of them weren't very friendly - some were even rude. When I first called the Simi Valley office, I knew right away that I'd like to pick them as my hearing provider. The receptionists were so nice to me, and they weren't annoyed when I asked a lot of questions like others were. When it comes to hearing, which greatly affects your happiness and lifestyle, it's something to take very seriously, and I can tell that the team here understands that. Dr. Kelley Bannon and Ellen Baker have been so amazing throughout my two years with them so far. They've been intelligent, patient, supportive, genuine, and give their very best to make sure I'm happy with my hearing aids. The hearing aid manufacturer, Oticon, has also been so amazing. The prices have also been fair and reasonable, compared to other places I've researched. Thank you so much to everyone at the team in Simi Valley. I appreciate your wonderful service and I hope others will too.

I took my mom here to have her ears checked, and to purchase hearing aids. I was extremely pleased…read morewith the service and the friendly atmosphere. Betty Harrah, who I believe runs the place was so amazing and so accommodating to my mom, and she was so sweet to her. It really made me feel good. I would highly recommend this place to anyone. Thank you Betty and Hear USA. Debby Harris

It is the greatest pleasure to share that John Talbert and Laurie Jabbour are the kindest people…read moreand make a wonderful team!! John stood with us LIKE A TROOPER as my mother in law was a REAL TEST of his patience; she DID NOT WANT TO BE THERE having her hearing tested. But John could see the hope ahead, and he worked with us all the way, and so did Laurie!!!! Thanks to God, my mother in law now is using awesome hearing aids purchased from HearUSA and programmed there in Simi Valley. Her whole life has changed, it's a miracle....yelling has ceased, anxieties are calmed, and the family is soooooo VERY HAPPY that Grandma is able to hear and participate in all conversations now!!!! Thank you is not adequate...John and Laurie, your caring skill has blessed us beyond belief.

Everything is/was wonderful from the efficient and pleasant staff throughout the entire experience.read more

The doctors are great (audiologists and ENT doctors). But the management of the business has been a…read morefrequent source of frustration. I would not recommend anyone buy hearing aids there if they have any insurance coverage. They require payment in full up front, and then they are supposed to refund you what your insurance covered. Good luck with that! I just spent months to finally get back my $2500. Same as thing happened five years ago when I bought my last pair. And there have been many other frustrations. Like when my repaired hear aids sat there for 8 weeks without the staff letting me know they were ready for pick, even though I kept asking!

I've had a hearing issue for over 30 years and have been to several providers of hearing aids, none…read morehave given the quality of care I needed to maximize my hearing until Second Chance Hearing who I've been going to for over 10 years. You can buy the best hearing aids in the world, but unless you have the right team fitting them and adjusting them, you don't maximize your hearing. If you want someone you can trust to do the best for you. It is Sharla and her team.

They were amazing. Great service, highly competent, efficient, thorough, and friendly. Took the…read moretime to explain everything in detail with me. Entire staff was outstanding and helpful. Very clean and well run office. Everything went per plan and on time. Highly recommend!!!

The receptionist Kendra is the rudest person that I've ever dealt with. I called this facility to…read moremake an appointment. From the beginning of the call she was irritated and clearly not happy. I shouldn't feel this way calling in as a new client. I wasn't even provided what the copay would be because this young girl was so adamant about being rude and not helping me. I'm astounded that this happened and I'd never recommend this place to anyone. It should be this hard for someone to call in to make an appointment. How disappointing. It took me 5 phone calls to not find out if they take my insurance or what the copay is. I demanding someone call me with an apology or an explanation as to why this girl is working there answering phone calls

Not sure what is wrong, but it has been a month and I still cannot get my simple nasal spray…read moreprescription even after calling 8 times.

I started at Ultimate Pain Management in 2019 when I moved to Simi Valley. I have been going every…read moremonth and many times 2 times a month. The staff and Dr. Kumar is first class and extremely efficient. Wait, times are non-existent. I have a lot of issues, and Dr. Kumar always listens and recommends the conservative approach. He doesn't push anything, and he always allowed me to do what is right for my situation. Unfortunately, I am moving out of state and can no longer go to Dr. Kumar. I will miss Dr Kumar, his staff, and, more importantly, the excellent care that I have received for the last 4 years. If you are looking for a caring, conservative pain management, Dr. Then I highly recommend Dr. Kumar and his staff. Lastly, I would like to thank Dr. Kumar and his staff for the excellent care that I received and for their professionalism. I wish you all everything and more. Please take care and be well. Thank you, Steven M.

Visited this doctor on two occasions. Refused to prescribe a low level sleep med I've been taking…read morefor 18 years. He advised I go and lie to a psychiatrist to get a sleeping med because I actually have stress and insomnia. On each visit, he failed to address my issues and walked out when HE was done talking. And yes, the office IS like a fast food restaurant ... packed and people moving through rapidly. I will never go back to this doctor as his quality of care is absolutely non-existent

I have had nothing but problems with this office BEFORE I've even seen Dr. Wareham. He came so…read morehighly recommended by friends and colleagues. It took them 4 days to get back to me with insurance approval. When I first called they said they would have it by the end of day (Monday). I called and they said try back Tuesday. Never heard back. Finally Thursday I called again and they said the ID #s weren't correct. I read her my group ID # which she said was the same info they had. She asked me to send her my card. Twenty minutes later they had approval. What??? So I made an appt to see Dr. Wareham the following Thursday (today). Today I go there at 10:00 to fill out necessary history. My appt was at 10:30. I then was called in at 11:15. The nurse told me Dr. Cho would be right with me. Dr. Cho?? I said. My appt is with Dr. Wareham I told her. The office booked me with a different doctor! The earliest I could get in to see Dr.Wareham would be in 3 weeks they told me. While in the back before all this happened, I gave the nurse a list of all medications I'm on for Epilepsy, Diabetes and Heart Disease. When I was leaving the doctor's office I asked for my list back. The nurse gave me a printout from their computer which she had already entered and ripped up the list I gave her. Fine. I could print out another copy; however, once I was home I looked at the printout which she entered and it was wrong! So now I can't get in to see Dr. Wareham for 3 weeks. This is my 5th week with Vertigo. Office staff was nice however incompetent and beyond frustrating.

Five stars for the doctor but 1 star for his staff so I made the review three stars. His front desk…read moreassociate is extremely rude and the other staff had great difficulty faxing over a test multiple times. I am not sure if I will go back to this doctor because of his staff only.....