5-stars to Ascent Hearing! Audiologist Dr. Malan is so…read morethorough and fantastic at what he does. Staff is nice and facility is immaculate. Office is located in the Simi Valley Town Center. It does take about 3 months to get in, just a heads up. Thank you Dr. Malan!

Dr. John Malen and his staff are absolutely wonderful. Everyone is extremely friendly, patient, and…read moretruly takes the time to make you feel comfortable. After learning that I've lost about 30% of my hearing in both ears, Dr. John carefully explained what that meant and walked me through which hearing aids would be most beneficial for me, answering all my questions without ever making me feel rushed. I wasn't ready to order right away since I had a vacation coming up, so I waited. In the meantime I did a little research and later called the office with a few more questions. I reached a recording and didn't leave a message, planning to call back later- but within seconds of hanging up, the office called me back! That level of attentiveness really stood out to me. Everyone I spoke with was kind and helpful, and all my questions were answered clearly. I ended up ordering my hearing aids and got them a little over a week ago. Dr John helped with the App and set a couple things up. They are easy to put on and getting used to them was actually very easy. I don't wear them all the time but so far, so good. I'd definitely recommend Ascent Hearing based on my experience

I highly recommend Decibel Hearing! Audiologists are far…read moreand few between, at least with our PPO so when I found Decibel hearing I was pleased as everything aligned. They had availability 2 weeks out from when I called, which is exceptional since most places were booked out for months. Thank you Dr. Baker and staff, y'all are great!

I've had hearing aids for 26 years now, I've switched through many different audiologists in…read moredifferent cities and different types of hearing aids, and I can confidently say that Decibel Hearing Services in Simi Valley has given me the best hearing services I've ever had. Not only are the Oticon hearing aids amazing and top notch for someone like myself with severe hearing loss, but also the service from the audiologists has been the best I've ever received. They're willing to accommodate my needs and do everything they can to help me achieve what I'm looking for when it comes to my hearing, and that's very important to me. When I first started looking for a new hearing place I called many places in LA, and most of them weren't very friendly - some were even rude. When I first called the Simi Valley office, I knew right away that I'd like to pick them as my hearing provider. The receptionists were so nice to me, and they weren't annoyed when I asked a lot of questions like others were. When it comes to hearing, which greatly affects your happiness and lifestyle, it's something to take very seriously, and I can tell that the team here understands that. Dr. Kelley Bannon and Ellen Baker have been so amazing throughout my two years with them so far. They've been intelligent, patient, supportive, genuine, and give their very best to make sure I'm happy with my hearing aids. The hearing aid manufacturer, Oticon, has also been so amazing. The prices have also been fair and reasonable, compared to other places I've researched. Thank you so much to everyone at the team in Simi Valley. I appreciate your wonderful service and I hope others will too.

Very friendly and helpful when my mom got hearing aids for the first time. You must call ahead and…read moremake sure someone is there before you go to walk in. Make an appointment

Caring, helpful, detailed! This is the place to go for quality service and care. I suggest it to…read moreall my friends!

The receptionist Kendra is the rudest person that I've ever dealt with. I called this facility to…read moremake an appointment. From the beginning of the call she was irritated and clearly not happy. I shouldn't feel this way calling in as a new client. I wasn't even provided what the copay would be because this young girl was so adamant about being rude and not helping me. I'm astounded that this happened and I'd never recommend this place to anyone. It should be this hard for someone to call in to make an appointment. How disappointing. It took me 5 phone calls to not find out if they take my insurance or what the copay is. I demanding someone call me with an apology or an explanation as to why this girl is working there answering phone calls

Not sure what is wrong, but it has been a month and I still cannot get my simple nasal spray…read moreprescription even after calling 8 times.

I've had a hearing issue for over 30 years and have been to several providers of hearing aids, none…read morehave given the quality of care I needed to maximize my hearing until Second Chance Hearing who I've been going to for over 10 years. You can buy the best hearing aids in the world, but unless you have the right team fitting them and adjusting them, you don't maximize your hearing. If you want someone you can trust to do the best for you. It is Sharla and her team.

They were amazing. Great service, highly competent, efficient, thorough, and friendly. Took the…read moretime to explain everything in detail with me. Entire staff was outstanding and helpful. Very clean and well run office. Everything went per plan and on time. Highly recommend!!!

I took my mom here to have her ears checked, and to purchase hearing aids. I was extremely pleased…read morewith the service and the friendly atmosphere. Betty Harrah, who I believe runs the place was so amazing and so accommodating to my mom, and she was so sweet to her. It really made me feel good. I would highly recommend this place to anyone. Thank you Betty and Hear USA. Debby Harris

It is the greatest pleasure to share that John Talbert and Laurie Jabbour are the kindest people…read moreand make a wonderful team!! John stood with us LIKE A TROOPER as my mother in law was a REAL TEST of his patience; she DID NOT WANT TO BE THERE having her hearing tested. But John could see the hope ahead, and he worked with us all the way, and so did Laurie!!!! Thanks to God, my mother in law now is using awesome hearing aids purchased from HearUSA and programmed there in Simi Valley. Her whole life has changed, it's a miracle....yelling has ceased, anxieties are calmed, and the family is soooooo VERY HAPPY that Grandma is able to hear and participate in all conversations now!!!! Thank you is not adequate...John and Laurie, your caring skill has blessed us beyond belief.

This office has the worst receptionist. Very rude and unfriendly . Can't believe a nice doctor like…read moreDr. Kodama hired somebody like this to deal with customers/patients! If i were the owner, she will be fired on the spot!

This doctor has the rudest staff. They are not willing to help you in any shape or form. Bertha is…read morea horrible person that has ill wishes & major attitude. I've never heard someone yell so loudly over the phone!

My daughter has been working with Ms. Chiara for a couple of weeks now and there has been a ton of…read moreimprovement!! Before, my daughter was completely nonverbal and there was no hope in sight. But with all of the help we are getting I can finally see the light at the end of the tunnel! The therapist here have helped me so much and kept me in the loop the entire time my daughter has been getting services. And I really can't recommend them enough

I absolutely loved the speech services we received here! We had Nelli come im home weekly for about…read morea year and a half. My daughter's speech DRAMATICALLY improved thanks to Nelli. Nelli is amazing. She is so attentive, and structured in her sessions. She was able to redirect my daughter and consistently keep her focus on her speech session. As a first time mom Nelli was amazing at guiding me through how to help my daughter improve outside of sessions. She is extremely experienced and informed. We also worked with Chiara in office for make up sessions. She is also awesome and extremely caring. My daughter loved to see her as well. Overall, I recommend Speech for Young talkers. Whether in office or at home their team is all around awesome.

As always... best service, best doctors and best staff! I…read morewould highly recommend them! Mari Aparicio

Absolute joke of a doctor on staff, I told him i had been to the hospital, was worried the issue…read morewas recurring; and instead of signing off on me getting tests which proved the illness last time I was there, they want to start me back from 0. Work up to a CT Scan with contrast by doing 2 other scans that cost 2000+ each. When we both know the CT Scan with contrast is what I need. Blatant medical laziness. They LOVE WASTING YOUR MONEY!!! Do not go here if you have a car that can make it to thousand oaks. Administrative staff was very kind.