Top-notch customer service. Alex is very knowledgeable and responsive. Would recommend Monster for…read moreyou HVAC needs.

I had an awesome experience with the service of my HVAC. The technician, Alex, was professional and…read moreknowledgeable. They are experts in their field and I highly recommend utilizing their services for all your heating and cooling needs.

It's the first cold day of the year and my heat stopped working. I called Dave Matthews as they…read morewere helpful when my AC broke a couple of summers ago. and luckily they were able to come on the same day. I got a Technician named Daniel G and he had me up and running in less than an hour. He even explained what he was doing while he was doing it, which I appreciated. He was candid and patient about the system and explained what is good and bad about it, and he easily found the small problem and fixed it on the spot. He also gave my unit a thorough review explaining what a typical maintenance service would be and encouraged that I do one in the future. He was honest, professional, reasonably priced and not trying to upsell me. I will use them for maintenance in the future. I would recommend this service.

Matt and Dave Matthews HVAC we a great referral. Quick appointment in 90 degree summers heat was…read moreappreciated. Not the cheapest but got us back up and running in no time.

​I don't normally leave reviews, but the incredible customer service I received compelled me to…read moreshare my experience. After calling around all day trying to find an HVAC specialist, Megan was the only person who actually seemed to care that I was stuck without A/C on one of the hottest days of the year. While other companies minimized my situation, Total Heating and Air made me feel heard. When my technician, Sebastian, arrived, I knew I was in good hands. He took the time to listen to my concerns, and it's clear he is highly knowledgeable and truly cares about his work. He had my air up and running within 30 minutes! Overall, I had a fantastic experience with Total Heating and Air.

Did thorough research and landed on this Company. I was pleased with their service options, cost…read moreand availability. Matt came out within the window originally provided, he was extremely professional, very patient with my questions, offered a variety of proactive suggestions for my HVAC. He inspected the unit outside, took pictures to show me what he observed (I had a Duke surge protector) and cleaned the coils. Did a thorough inspection of the unit inside. I was impressed enough that I signed up for the annual maintenance plan! It includes summer and winter maintenance and 10% discounts on labor/parts if needed. In my opinion, the annual maintenance was well within my expectations. I am a brand new owner of the condo and it meant a lot that he took the time to walk me through everything. I would highly recommend this company and definitely Matt hands-down! You can tell they're invested in building and maintaining relationships and that means a lot these days. Oh! And I am really interested in the UV system that seems to be a better option for my type of HVAC set up. If I can swing it, I will definitely be contacting them for the install. Again, Matt really knows his business and the best solution for my set up.

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

I received an entirely new system from Arce(RC). Here's my objective analysis as best I can make…read moreit. Salesman: Good guy, answered all my questions, worked hard for my business, continued to answer my questions, post install. Installation team: Very kind, respectable, friendly, efficient, and everything went smoothly. Financing: This is where I'm frustrated. Was we were finalizing details of the new system we got to payment and financing. I intended to pay half cash and finance the rest. I searched and learned that Trane (the brand I chose) had a promotion for 60 months 0% interest. This is a great deal. I asked about that deal and the Salesman, Shayne, talked to his boss. He came back and said they weren't partnered with Trane in that certain way so they couldn't offer that deal. Understandable. I accepted that. I was offered and accepted 15yrs @ 9.99%. I intend to pay this off much quicker. Almost 2 weeks later, I get a flyer in the mail from Arce(RC) offering those same exact terms, but through a different bank/partner. I felt cheated. I estimate I could've saved between $800 - $2500 on the life of this loan. That's REAL money. Shane went to his boss and his boss knew full well this promotion was going to drop soon, but couldn't offer me these same terms. I have OUTSTANDING credit. Do promos come and go? Yeah. But I don't buy that I couldn't have been offered this deal because of a date technicality. Again, objectively everything else in this process was great. But this made me feel more like a number and less like a valued customer. I would still recommend them for their workmanship, but be very cautious. Push for the strongest deal possible. Don't let them convince you they can't make a deal. They're lying.

A+++, best in the business!!!…read more Have had them replace our entire (original builders install) HVAC system and do our semi-annual services...

We had Jerrid arrive on time and ready to listen to a problem that popped up hours after our…read moreappointment was scheduled for our plumbing inspection. After crawling under our home he returned with options and an explanation of pros & cons of each. I could not have asked for a better person to handle our issue. Friendly, trustworthy & Professional. If any of you have felt ripped by a Plummer, call Travis Crawford and ask for Jarrid. An awesome young man!

John came out, very professional, and kept me abreast of findings and suggestions. He added…read morerefrigerant and it began cooling. Happy with outcome. Was very honest and personable. Would definitely recommend. Second time using Horne Heating and Air Conditioning and pleased both times. Didn't try to up-sale.

He hung up the phone on me because I asked if I can get service today, since it is a clogged toilet…read moreI need to use. Of course they dont have to have availability thats normal, my issue was the rude behavior

We were fairly new to the area and needed our air conditioning looked over. Luckily we called JP…read moreHeating and Cooling. Since that time they have done a great deal of jobs for us and we couldn't be more pleased with their service. This past month we had two air conditioner/heating units installed for an addition we just had added. As always Josh did a great job. The best part is his prices are more reasonable than the other places that have multiple workers. One such company even told us they charge more because they have to pay for workers and their health insurance. But JP Heating and Cooling has kept their pricing reasonable, along with being kind and doing excellent work. We highly recommend them for all of your future heating and cooling needs.

Got home from vacation and realized our AC wasn't working right. Called a larger more well known…read morecompany in the area and was given a crazy quote and basically told I needed a new unit and it was going to be days before it could be fixed. After doing some research found JP and called them ...he was here within the hour and was able to get me up and running at a much more reasonable honest rate. They have earned a forever customer in me and I will pass their name along to anyone that needs help with their AC/ heat!!!

Nick B. Was Fabulous!! What a Great Guy (just like Scott - real great!)…read more I am very happy today to have Nick in my house working on the AC!! Very Polite!! Great Temperament!! Quick Worker!! I can tell he's smart too. Excellent Young Guy with a tremendous future ahead for him. You're lucky to have him & Scott on your team. I will always use you guys as long as CHOICE WARRANTY Keeps you!! Thanks for sending Nick to our house. Dennis & Kristy Rusch.

Had the most amazing experience with Formula Air HVAC. Tiago was our HVAC tech and when I say this…read moreman came through, he really did. He quickly located a motor and fan blades for the AC and was on site to make the repair within 1 day. One day. He was a professional and so kind. His aim was to please the customer and boy did he. I'm so happy my tenants now have a home that is cool, the AC is working and everyone is happy. 5 stars to Formula Air. I will use Formula Air for any future HVAC needs on my primary residence and all of my rental properties. So happy.