Best propane supplier in the tri-state area. Best prices and best customer service. You can…read moreactually call here and talk to a real person during buisness hours without waiting 30 mins. They've always kept me in gas while other companies weren't able to service anyone. Expert level knowledge about propane. I would recommend them to anyone. They don't charge delivery fees or any of the other fees you get with Amerigas/suburban etc. If you need propane service give them a call.

Just had a new fireplace door installed. John at YP was great to work with keeping us informed…read moreduring the process. The door is well made, sturdy and beautiful. Well worth the investment.

their customer service sucks they take forever to deliver fuel over and then they don't even let…read moreyou know when they deliver fuel they just delivered a fuel leave don't leave no kind of bill or anything to tell you that they have been there. Driver very rude just all-around bad company.

Well its 9 degrees outside and after calling Klaussen Oil Co for a 150 gal. delivery @ a cost of…read more$479 they have yet to show up.They do however make a point of retaining your credit card and billing your account before they will even talk to you about delivery. I have been a good standing customer and would expect just a bit of comittment on their end. Not a chance,look if your understaffed I get it I'm not challenged but when I explained that I have zero fuel and am heating my 4 bed 2 bath home with space heaters they seemed to tell me their driver may or may not get me today,they just didnt know. I was thinking that maybee they could take some of that nearly $500 and get their driver a cell phone. Okay I'm still cold but I'm done now....

I dealt with them several times. At first they treated me fantastic I own my own tank so I would…read morealways shop around one time. I don't ask the price and they stick it to me so much for being honorable. It's unfortunate. I like to shop local. Lost this customer.

Please do not go to this business they are absolutely terrible.customer service is gross at best.i…read morecalled and complained about not getting as much propane as they they charged me for and they told me I was wrong and that they just jacked the price by two dollars in less then a week without telling anyone.apparently they have many class action lawsuit against them for many things including ripping off their customers and over charging.please do yourself a favor and go through someone else.

Ordered Propane for our home on Tuesday, December 26th at 10 am - was told by the representative…read morethat there would be a delivery to our home either that day or the next day. *No delivery Tuesday or Wednesday.* Called on Wednesday, December 27th - was told by the representative that there would be a delivery the next day or by Friday. *No delivery Thursday or Friday.* Called on Friday, December 29th - was told by the representative that there would definitely be a delivery by the next day. No delivery on Saturday - our propane tank is now on EMPTY!!!! Called on Saturday at 11 pm - was told by the representative - "no problem, we will get an Emergency delivery to you this evening". Received a Call at 2:30 am - "we can't deliver propane to your home due to weather conditions - but you can call the office on Tuesday, January 2, 2018"! We have been left with "0" propane since Saturday, Dec. 30th, 2017! It has now been 5 days with no propane (my homes source of heat) and 9 days since we called in our order for propane. The outside temperatures during the last 5 days has been between 5 & 19 degrees fahrenheit!!!! What kind of service company would leave their customers in this situation - SUBURBAN PROPANE!!!!!!!!!!!!!!!!!!!! PS: This is not due to any payment issue on our end - our account actually has a credit - which means we have paid ahead - $150!

I cannot say enough good things about Moore Propane. The service, respect and kindness with is…read moresomething that impresses me every time. The Staff makes doing business easy.

Best response, best price, knowledge & friendly employees, great all around service!!…read moreDon't ever call Amerigas!!

These ppl are terrible, communication is awful and the turn around time is a joke. No matter who…read moreyou call its a different answer! It's seriously a mess if you can avoid these ppl, i absolutely would

Called on Dec. 26 for oil and was told it would be three weeks. When I didn't get oil, I called and…read morewas told I never ordered it, and I wouldn't get it for at least three additional weeks. This was the week of the blizzard, and, after waiting three weeks of waiting already, I was told it would be an additional four. Then a girl told me my name was removed from the list. But Manager Holly Pierre told me it was on the last after last minute shuffling of orders with the dispatcher. So the next day I waited, no one came. There's a special kind of hell for people who torment others in this fashion. Fortunately, I have proof of these events, and if my pipes freeze, I know who will pay. And it won't be me.

0/10 stars. bought a home which previously had Neils connected to it. I was told on the phone…read moremultiple times by the secretary that I "need to calm down and don't need to escalate things" when I asked to speak with a manager. Since then I have been attempting to call them to come pick up their tank and no one will answer the phone. The absolute worst customer service. We are switching to simply because their customer service is so terrible- NOCO has been fantastic however.

Wouldn't fill my tank that I had a gas leak told me I had to have a plumber grout look at it had a…read moreplumber come out and look at it and found out it was there regulator that was leaking not in my house now they won't call me so I can get propane still

Not a good company. They work with the frauds from Tankfarm. Which means they charge 33% higher…read morethan others. They fill when you specifically tell them not to. And basically are terrible to work with all around. There are a lot better choices out there that operate with integrity. Do not use these guys.

Things are going along quite well. Being unable to get around very well, the…read morepropane keeps coming on timely.

WORTH THE READ I had a propane fireplace installed and…read morereached out to Suburban for service. The man who installed it showed me exactly where they needed to look to hook it up inside. When the "technician" (I feel a loose term) came he dismissed me and removed all the logs, subsequently having me do a jigsaw puzzle for the next few days to get the flame right. Additionally, he did not bury the line outside and that was what i feel, a call I should not have had to make. Fast forward, I have had 2 Fireplace companies look at my fireplace because it would not stay lite. Two Professional companies, 4 visits, and numerous parts changed and head scratching. Neither company could see anything wrong with the fireplace but changed out the only parts they could think to be causing the issue. But still did not stay lite. After some phone calls and web research I had some concerns it could possibly be the propane tank or the gas inside it. I called Suburban to come inspect it I asked that I be present so that I could ask questions and see what was being looked at, so I could feel comfortable knowing I actually needed to replace my fireplace. Craig told me "no problem" but instead I get a voice mail from Craig stating that their Technician, Gene, looked at it and didn't see anything wrong with it. Suggesting I get yet another fireplace company to look at it. ARE YOU FRIGGIN KIDDING ME???? Again dismissed!!! So I call them and say I would like them to come pick up their tank. It has been over 2 months and it is still in my yard! I might also add that when I started having problems with my fireplace I had them fill it. They charged me for the full tank tank and I have had over $300.00 in credit held hostage for going on 2 years. You have been warned!!!

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.