David was courteous and friendly. He was competent and straightforward…read more Erik was similarly friendly and capable.

the technician, Ivan, gets 10 stars. the wait time to receive parts for the microwave, and set up…read morerepair took 2 months. Bosch tried to send a scratched up rebuilt part when my appliance is 2 years old and looked new. I don't like the bot communication use. now my 2 year old washing machine, GE, is broken and had to wait 2 weeks to have it evaluated. let the wait begin again to get parts and repair it. Fred's really needs to improve the service department. going months without certain appliances is not ok. I have warranties on all of them. good thing too.

Friendly in-store service. Sales dept answered any questions and concern. Derek/delivery driver…read morewas exceptiona! We were kept up-to-date on arrival time which we appreciated. A+ service!

This used to be a great business. Knowledgeable, helpful, personable, local. We used to always buy…read moreour appliances there. Now, you can't talk to anyone who can help. You can't talk to a service person. When you call, all you get is a call center. I had an issue today and called thinking I could speak to a knowledgeable person in the service department before spending a bunch of money . I was told that there was no one working at Fred's like that and was told to go online and see if I could figure it out. Will not be doing business there anymore.

This is the place to go if you need a quality used appliance at an honest price. These guys know…read moretheir shhhtuff. What they sell may not be the prettiest looking appliances, but they pick the most reliable items to refurbish and sell, and these appliance just plain work and last!

Used the 200$ dryer one time and now it sounds like a train is coming thru the house, the man who…read moreowns the business said he doesn't care.......... so shop around because this guy here is rude and dishonest. Update: We take the dryer back and they "fix" it. Now we're back to the same noise.....POS

I had the absolute best experience on 3/29/26 at 1:28pm at the customer service area by cashier…read moreJoshua and his manager which I'm so bummed to not remember his name. That manager went above and beyond for me after getting the dread information my gift card was fraudulent and whomever stole it used all my funds. He worked with me so I was still able to get the things I needed. His compassion and above and beyond problem solving was something you rarely see these days. I see why he's a manager and Home Depot is lucky to have him!! Thank you again manager if you happen to see this. This is now a core memory for me!!

Garrett, the new Assistant Store Manager, is a rough piece of work…read more He made the shopping experience in the store feel like a prison. He hovered over and around the entire time I shopped despite me acknowledging him and stating I didn't need help. I asked why this was needed and he said "you're in my store". Crazy power trip for a Thursday evening. Alongside the management relations faux pas, there was a female employee dumping 4 large trash cans by herself when I showed up (gender neutral -- this seemed like a job for 2 associates). Garrett's time would've been better spent helping take out the trash. I will speak to the Store Manager during regular operating hours regarding the poor experience.

Rented a recliner many months ago. Stitching started to come loose almost immediately…read more We called and asked them to send a repair Tech. He showed up a few days later and did not have what he needed to do the repair. He told us he would be back. He wasn't. For the last seven months we have asked aarons to get the repair done. Seven times we have been told that it would get done. Nothing whatsoever has been done. This is Horrible support and service.

I purchased a washer and dryer from there They were 110…read morepercent wonderful and if I needed anything else I would purchase from them You might here bad story's about them and they aren't true If you make your payments on time you have no problems The only communication I had with Arrons is if I called them If you make your payments on time you will not have any problems Kathryn

Associate believed that what he was recommending was the correct piece, I corrected him, he said he…read morenever heard about that before; basically saying that I was mistaken. I tried his product on my speaker, and as I figured, it did not work. These people working at this establishment; I've had issues before, must realize that one size doesn't fit all. And stop recommending the wrong product; even after I told him it wasn't right. He basically just walked away, 'walk of shame', thinking that I didn't know what I was talking about. He couldn't admit that he was wrong. He gave up on me, and walked away. He didn't suggest another product-'probably his pride'. These associates are amateurs, basically knowing the minimum possible to 'get by'. Management needs to have better training sessions, and teach his team more knowledge on the products in the store. And teach that pridefulness is considered a mortal sin (Christian belief). The product he suggested was way under valued and obviously not for my high fidelity Bluetooth speaker. Such a simple solution, but his lack knowledge hindered the sale, and I walked away.

While traveling we ended up at the Best Buy in Spokane…read more THE SERVICE: well this is hard to explain...(coming from California) because EVERYONE and I mean EVERYONE at the store was soooo NICE. From the moment we walked in the front door people had smiles and they connected to customers as people walked in the door (for whatever reason in California connecting and smiling is not always the goal when it comes to service) The store has great selection and good sales. I assume ALL Best Buys offer the same prices because they are a corporation, or if some stores have better prices. Regardless, of cost for product the overall service was genuinely AMAZING. SIDE NOTE I want to live in a town like Spokane

Lowe's is the only place to go! I've had a dishwasher, water heater and a washer/dryer combo…read morepurchased and installed with no problems. The app is great and adapts to whatever location you're visiting. Payment is easy through the app and using a Lowe's credit card. Military discount is available on most items I buy.

I was a little disappointed with the quality in the lack of product availability. I almost never go…read moreto Lowe's, but I thought I'd give it a shot. My mom gave me a gift card. Everything I looked for was gone. I came looking for a 2 gallon primer and they only had a 1 gallon or 5 gallon. Not a big deal. So I went to the garden center to see if I could find any plants didn't have a lot of luck I was looking for a raised garden bed also is not available small stock. So I settled on one beautiful peony plant which I bought for $40 and then I went to Home Depot and found the same plant for 14. I'm giving three stars instead of two because the staff was very helpful. Did try to help me find what I was looking for. And kept checking in with me.

What an awful experience and have never been treated so rudely by managment and the corporate…read moreoffice. We have spent over $11,000.00 over the last 3 years or so. A compromise is possible but highly unlikely from your company, it would be nice to hear from anyone other than Mr. Holzapple. Again, I was treated rudely and in a sexist manner, a man would never have been spoken in that manner to another man.