In LA we have tons of agents. Some do it for different reasons. After getting in contact with…read moreDarren, you can immediately tell he's a super chill easy going guy with tons of knowledge from experience that way surpasses most other agents out there. He's also dialed in to help with all type of insurance needs. His way of breaking things down is almost as if you're talking to a friend as he's helping you understand what the best options are. Glad I reached out. This dude has solid feedback for a reason.

I cannot recommend WHINS Insurance highly enough. I had been playing phone tag with an agent for…read moreover a week and he was persistent enough to make it work. Finally one of the owners/managers gave me a call after hours and took the time to work through my options. Even though we couldn't find one that worked for my situation, he was patient and explained everything I needed to know--I will absolutely be reaching back out when the time comes!

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

We are a family of 6, so health insurance is as complex as it is important. Jeremy has been…read moreamazing, and a huge help for us!

Jeremy is amazing. Having moved to the US from Germany, I found the healthcare system overwhelming,…read moreto say the least. Jeremy helped me immensely in figuring out the right medical plan for my needs. He answered all my questions and was always quick to get back to me. Even if he couldn't answer my call right away, he would send a quick message to let me know when he would be available. He was consistently patient and mindful of my individual circumstances. I can't recommend Jeremy highly enough to anyone looking for insurance services and someone they can genuinely trust to guide them through the process.

I had a great experience with Barri Lynn Hollander's office (as usual). We had to adjust our…read morepolicy and it was truly very easy. Our agent Tatiana was very knowledgeable, friendly and made the experience pain-free. We're very happy that we chose Barri Lynn and her team many years ago!

I can't say enough good things about my experience with Brandon at State Farm. From start to…read morefinish, he made the entire process of getting both auto and life insurance incredibly easy and stress-free. Insurance can feel overwhelming, but Brandon took the time to walk me through every detail, answer all my questions, and help me understand exactly what coverage I needed--without ever making me feel rushed or pressured. What really stood out was how much he genuinely cared about finding the best value for my budget. He helped me save money and feel confident that I was fully protected. It's rare to find someone so knowledgeable, responsive, and personable. If you're looking for a trustworthy insurance agent who will actually take the time to guide you, Brandon is the one!

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Giovanny was great! Talked me through all the steps and got me the lowest quote and worked with my…read morepayment options so kindly. Would recommend

If I could give 0 stars I would. What an absolute joke…read more I called to get information about a plan I wanted to choose and when I asked if my sons current pediatrician was a provider for the plan I was shopping for, I was told to call my drs office, which I explained to Kriss I had already done and the office said to speak with my insurance and gave me their tax ID, he then proceeded to tell me that my drs office "must not be a real doctors office then". What in the actual f***? I work for a medical practice and we have provider directories. So I would assume an insurance company does? He was flat out rude and demeaning and when I asked if I could speak to his manager he said he was the boss. And then when I asked for his name he told me it was "Rude" and I asked him to reiterate and he said "Rude. you're being rude" and hung up. Not the way you should be treating people Kriss. And yeah I reverse looked up your phone number you asshat. Stay clear from this place.

About two years ago my Fiancé had to change to covered ca and we had the hardest time getting…read moreeverything they needed. We decided to reach out to Kris for help and two years later I'm STILL so glad we did! He has reached out many times since then to remind us of any paperwork we might need to submit or any updates that need our attention. His kindness and attention to detail is so appreciated. I hate dealing with this kind of stuff, but he makes it so easy so a good review is well deserved!

We have been working with Shawn for several years now and cannot recommend him enough. He always…read moretakes care of your situation to choose the best insurance and plans, and explains everything with detail to make sure all is clear and aligned. You're in great hands!

After not being able to be verified on Covered California website after moving from Oregon to…read moreCalifornia I contacted Shawn Dardashti for help getting my family enrolled in health insurance. I called in the morning and came into their convenient location in Sherman Oaks to get everything completed.

Rabban Insurance is handling my insurance needs for past 30…read moreYears. He reviews my policy every year to make sure it is the right policy. I highly recommend Rabban Insurance Alex S

Bahram is the very best. In a world of hustle and bustle he provides old school service. He comes…read moreto your home/office very prepared to discuss all your needs with the best option. If he were a Doctor I would give his bedside manners a score of 10 out of 10. World class service from a knowledgeable humble man.

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

Sam has been extremely helpful with setting up our coverage for our new automotive repair shop. As…read morea business owner himself, he was able to walk us through the process and explain how things work. He found us the best policy at a good price. He is a good communicator and provided updates and reached out regularly to keep us on track, which is much appreciated for us, being that we are busy with other tasks. I highly recommend giving them a try!

I've been insured with Allen Sarafyan's State Farm Insurance Agency for over ten years and it's…read morealways been easy. Melik has been very helpful, especially with my recent new car insurance. His response time is fast, he keeps things clear, and he handles any issues right away. They even send birthday cards, which is a nice touch. Overall, they take care of you.

Amazing service with the best team. Emma is my agent and she is amazing. I can't recommend her…read moreenough. The best!!