I used the Yelp Projects feature to connect with this handyman contracting service, which made the…read morewhole process easy from the start, and even though we ultimately chose another provider for the work in our home, they handled their part exactly the way you hope a professional service will. They arrived right on time for the estimate, just as communicated, and their messages before and after the visit were professional, prompt, and clear, which kept everything simple and low stress in that way you appreciate. We did not select them for this particular job, but based on their reliability and communication alone, they will definitely stay on our list for future work because those qualities matter just as much as the final result and they demonstrated both without any fuss. [Review 96 of 2026 - 4539 in North Carolina - 25286 overall]

Service with a smile. They were timely for our 2pm appointment. Provided great work at a low price…read more I would highly recommend them for my next job. Chandelier and ceiling fan look amazing. Thank you so much !!!!

A long review but I think it's worth the read…read more Shockingly unprofessional. We initially had a great experience with Luis when he came to our building to do a walkthrough and give us a quote. He was kind and took time to answer all of the questions we had and we just got an overall good feeling about him. The quote we got was great and we were moving on with the process of signing a contract with him. We're a nonprofit so big decisions like this require a couple of approvals before putting down thousands of dollars. The issue began when we started working with his wife who is the manager of the business. We are being advised by our general contractor since we don't know much about about the construction process. We were told to ask for verification of insurance and license info to make sure things were good and valid before signing a contract. Which we did ask of ALL of the companies that were giving us their proposals. For reasons we understand, his wife was hesitant to provide the insurance info. I gave her the option to contact our GC directly and if they still weren't comfortable with that we could just thank them for their time and part ways. She agreed and sent me the information that I then forwarded to our contractor. That Saturday we met with the contractor to look over a couple different proposals we got that week. He suggested we reduce the amount we paid as the deposit because he thought it was high and we would risk companies taking off with the deposit. Being a non profit, we can't take those kinds of risks. We sent out emails to the companies we were working with and a couple days later we began receiving the updated proposal and contracts. Then I received an email from Luis' wife. She gave an explanation as to why they were unable to adjust the payments and said it would have to be done on their terms. I understood and respected that decision completely. I thanked them for their time and told them that we would be unable to move forward with them. This is where she showed her true colors and sent me the most unprofessional email messages I've ever gotten in the 5 years we've been working on this project. She began accusing us of discrimination for not signing the contract with them, wasting their time, she accused us of trying to illegally use their license information and insurance. Then proceeded to threaten us with legal action if she were to find out that we were illegally using their company information. We're all sitting at the office reading this with our jaws on the floor. I have email proof of our conversations with her, Honesty Electric. I also have proof of conversations we had with all the other companies we've worked with or companies that have given us proposals. It's a very bold move to accuse people of discrimination when you have zero proof of that being the case. I wish I could attach our email conversation because it's truly shocking, offensive and extremely unprofessionally. I tried my best to explain our decision process to her but nothing could get it out of her head that we didn't want to work with them because they are black. What does the color of their skin have to do with the business we're trying to do here? She completely twisted the things our guys were asking and made it seem like we had nefarious intentions. I just contacted our GC and explained what happened and forwarded our conversations with her and Honesty Electric. He was initially pretty happy with the quote they gave us and asked our opinion of Luis. He was considering working with Luis with some other large projects he had planned for this year. Well needless to say, that will NOT be happening and we're glad we were able to see who they truly were before signing with them. I'm not even sure is Luis even knows about our conversations with his wife. Either way it's unfortunate that they are willing to loose thousands of dollars in business and potential business with our GC over unsubstantiated emotions and assumptions.

Absolutely fantastic. Very polite and kind. Technician was able to troubleshoot the issue over the…read morephone and provided the solution so nobody had to come out and the entire cost was $0. I've had them service my electrical system before and I will always trust my family's safety to them. They are the best.

They replaced our roof a couple of years ago and it turned out amazing…read more Workers were excellent and they paid close attention to detail and made sure everything was neatly cleaned when they were done. I highly recommend them!

Brent people to work with. Friendly and willing to go the extra mile. I would highly recommend themread more

We had a fresh‑water supply line start leaking again late tonight, and it was a stressful…read moresituation. We called Option One Plumbing, and they sent Logan out right away. He was absolutely wonderful -- fast, friendly, and incredibly knowledgeable. Logan immediately found the problem and explained exactly why it happened. He told us the supply hose that failed was an old style from the 1980s that is now outlawed because it's known for bursting. He replaced it with a safe, modern line and showed us what to watch for to prevent future issues. His calm, clear explanations were such a relief in the middle of a late‑night emergency. I honestly don't think I could have slept tonight with that water leaking, and Logan truly saved the day. Excellent service, fair, and professional. We are so grateful and highly recommend Option One Plumbing -- especially Logan! Vincent and Danny from Option One Plumbing were outstanding. They arrived quickly, assessed the situation with confidence, and worked together seamlessly to resolve a stressful plumbing issue in my home. They explained everything clearly, treated my home with respect, and carried themselves with professionalism and kindness from start to finish. Their calm, steady manner made a difficult situation so much easier. I am truly grateful for their excellent service and highly recommend them.

This company replaced a faucet for my outdoor sprinkler system, and charged me $1400. It was late…read moreJanuary so I didn't open the faucet until several months later. I found the new faucet was leaking when I first opened it. So I reached out to them to ask them to fix it. However they refused to do anything and insisted that the leaking was because of the frozen weather. Don't use this company's services, in case you meet the same situation as mine.

I woke up to no air conditioning today, and the temperature was close to 90 degrees. I called…read moreBradham, and they came out promptly. Eric diagnosed the problem and had to climb straight up the side of my building on a metal fire escape-type ladder to locate my air conditioner and replace the damaged part. He could not possibly have been more polite and personable, explaining the process every step of the way, showing me the damaged part as well as a new part so I could see the difference. The units on the rooftop were not marked, so he had to work extra hard to locate mine. He wisely took a video of the location of my unit and also noted every identifying detail to put in my records. He checked the age and warranty of the part and found that there was a partial warranty, which saved me some money. I would highly recommend this company. Great customer service at a fair price.

Referred by neighbor, even though I'm sure they are reputable and knowledgeable. I feel very…read moreuncomfortable with their assessment of my heating system. The service technicians never gave me a very clear answer to any of my questions. Probably will contact another HVAC company for reassurance, even though I paid for a full year of service. My bad!

We had a clogged drain in our washing machine and Wyatt Works was recommended by neighbors. They…read morecame out the next day and had it fixed in Less than 30 minutes. Brendan was our plumber and was such a friendly young man. He was very polite, helpful, & knowledgeable explaining the whole process to us. I wish him well in the future and would highly recommend this company for your plumbing needs.

I had an issue with my well, the pump stopped working. Joe at Wyatt Works kept contact with me…read morethrough the whole ordeal, giving me frequent updates until my appointment was assigned. Shannon McMullen was assigned to work on it and quickly found the issue was the low pressure switch on the well. From start to finish she was done with the work and my water restored within 20 minutes. I would 100% recommend Wyatt Works Plumbing to friends and family

After failed attempts with other unreliable companies, All Electric Services came through just in…read moretime. They were able to accommodate my tenants work schedule and were able to move my appointment time up when requested when my tenants schedule changed again. They determined & resolved my electrical issue quickly and invoiced me so I could pay online without having to be at my rental property in person. They were also less than what I was quoted from the other company that failed to show up! Hopefully there's no next time soon but I know exactly who to call when I need electrical repairs.

Prompt, professional, and pleasant to deal with. Estimates were given upfront, and there were no…read moresurprises. Electrician was outstanding and quickly diagnosed our problem and repaired. I heartily recommend All Electric to anyone needing electrical services.

Completed the online questionnaire/RFP. I was to have heard back but never did which is surprising…read moreconsidering the number of positive reviews they have. I hope they're okay and maybe too busy to take on new jobs? It would have been nice to hear that from them.

They installed 26 canned lights and some interior and exterior lights. They were timely, neat and…read moreprofessional. We were extremely pleased with their service.