For the better part of the last 30 years (since moving to Yuba City from SoCal in '86), I have driven past Harringer's Meat Locker/Processors - usually on my way to Winco or crossing over to Hwy 99, and wondered why I never see any vehicles parked (nor people) outside Harringer's storefront. After reading some of the posted reviews (on Yelp), I'm beginning to understand why, and I find myself very reluctant to become another dissatisfied, if not disillusioned, customer. What should people should know about doing business with many of the 'mom & pop' shops (e.g. Harringer's) in the greater Yuba City is that customer service is a lost concept . I am surprised that many such shops here in this area manage to stay in business for as long as they do. Perhaps they also engage in some side enterprise(s) to maintain a mere storefront . . . . ? Now, in all fairness to the mom & pop enterprises that still proliferate the Yuba-Sutter area, I manage to maintain my frame-of-reference with respect to Yuba-Sutter's demographics - specifically the general populace that patronizes local businesses. Given some of the written content of those (very) few who've bothered writing reviews, I shouldn't be too surprised that their (meat) orders were not filled according to their expectations - so far to say that clear communication is shall always be an essential component to competent customer service. Pursuant to living in So. Yuba City, I invariably do the bulk of my grocery shopping at Winco. (Which by the way, Winco's customer service, by my experience, is actually very good!) However, given Winco's proximity to Harringer's, it's an educated guess that Harringer's (apparent) sparse customer base probably shops at Winco, as well. Aside from the presentation of customers typically seen at the local Wal-Mart, I've seen those very same customers ALSO at Winco. Departing Winco's parking lot onto Franklin Ave., I often find myself bemused with this haunting thought: How on God's green earth did so many peckerheads (and slipshod mom & pop shops) end up in Yuba City? read more

He was a great butcher before he retired i miss the sausage seasoning he would use

They were friendly helpful and easy to work with. They would be a five star but they don't take credit cards, that's somewhat inconvenient. Also the hamburger comes in round tubs and it wont easily stack. Other than that, they were great. I will be back read more

When I went to pick up my beef, I was not told ahead of time that they don't accept credit cards. I drove over an hour to get there, and the meat was not put in boxes. After packing beef into boxes, had to load my own vehicle. After arriving home, I noticed that they neglected to put some of my beef with my order. Had to drive back. Very rude service!! read more

I took my deer here for processing, I told Mr. Harriger how I would like to have my deer processed, Roasts, Steaks, Jerky and anything left over could go to Hamburger, when I went to pick up my deer what I got was 25 steaks and about 45 pounds of hamburger (NO ROASTS). When I asked them why there was so much hamburger made, Pollie Harriger pulled my tag and said there is no mention of roasts on your tag, I explained to her that was the first thing that was asked for because I love roasts. Pollie said well there is no mention of it on your tag, I said again that I asked for roasts, Steaks, Jerky and left overs to be processed as burger. she said well He (Mr.Harriger) must have been talking to much, there's nothing I can do for you, I cant put your hamburger back together. I understand mistakes can be made, but I do understand how you could not apologize to your customer for not getting the order correct, or offering any sort of a discount, that's not good business and customers have options. I learned from my mistake and will always ask for a copy of the work order going forward, Which they don't offer you. And I will take my business else where going forward and would suggest you do the same. or make sure that they give to a copy of what you asked for prior to leaving your meat for processing. Now I know why they don't take credit cards, (So you have no recourse to dispute the charge when your order is not correct). read more

A few years ago we took our deer there to be processed. I requested to get breakfast sausage but I didn't get what I wanted. I just chalked it up to be my fault because I wasn't clear on what I actually wanted. So my husband got another dear this year and against my better judgment, we went back. I was very clear with what I wanted this year. I specifically asked the lady there if they made breakfast sausage that looked like kielbasa; that was mixed with pork? She said yes. I told her I would take a few packages, and she laughed at me like I was stupid. She said, "Honey, you can only get it 10 pounds at a time or else I'm not going to waste my time." Ok, a little rude, but whatever. So assuming with that description, without showing a picture of what I meant, she and I were on the same page. WRONG! I just spent $193 with them and didn't get what I wanted. When I called her to talk to her about, thinking we could get some money back or just a plain I'm sorry, I must have misunderstood you, she kept interrupting me, telling me I that I was wrong, that she's been in this business for 40 years and never would tell that to a customer. I have witnesses, and not just my husband. She started raising her voice, (She was on speaker phone in my car and I had my 3 year old with me,) so I said "You know what, never mind. You have such great customer service, thank you and have a wonderful day." She then said, "You know what, fuck you...shit..." then hung up. NEVER AGAIN will I go back again and I suggest you find another butcher for your needs. This is unacceptable customer service and way over-priced. read more