Our dog Jasper was diagnosed with lymphoma sarcoma at age 15, and I reached out to Dr. Bernard to…read morediscuss alternatives to the chemotherapy on offer. (I have read that a majority of human cancer doctors would not undergo chemotherapy themselves, so I definitely did not want to inflict that on an elderly dog.) Dr. Bernard was very knowledgeable and very caring in our conversation, I just wish we had gotten a diagnosis earlier so there would have been time to intervene.

Dr. Bernard helped our furr-person Puddin who was experiencing severe arthritis and weakness in her…read moreback Legs. Immediately after her first treatment she was acting like a puppy and you could see the relief in her eyes. We used Clay for over nine months, unfortunately, Puddin was diagnosed with a Brain Tumor and crossed the rainbow bridge recently. We really appreciate his love and professionalism in helping her.

Dr. Berry was kind, took her time, and very responsive. We knew our boy was in pain, and she was…read moreable to come and help him incredibly quickly. I will always recommend her services to anyone who may have to go through the painful experience of putting a pet down. She kept it at our speed and didn't feel uncomfortable at all. We are so grateful for her!

Dr. Dara Berry was caring and sensitive. She let me take the time I needed to say goodbye to my…read more20-year-old cat who had been in my life for so long. I immediately felt comfortable around her and it was like a good friend was with me. She is a good listener and it helped ease the pain to share stories about my cat and talk about both of our pets. She has three cats and that helped me relate to her as well. It meant a lot to be able to say goodbye to my cat at home and to have a compassionate person with me to help honor his passing and give him peace.

Dr. Anna Chan has been our trusted veterinarian for many years, and we cannot say enough good…read morethings about her. She is incredibly thorough and takes the time to explain things clearly and realistically, which builds so much confidence and trust in her care. Dr. Chan is equally wonderful with brand-new puppies--guiding new pet parents with patience and practical advice--as she is when caring for senior dogs facing life-limiting illnesses. Her compassion, steadiness, and honesty during those harder seasons make an enormous difference. Her recommendations are always solid, thoughtful, and clearly made in good faith, with the well-being of our dogs as the top priority. She has been an exceptional partner in the care of several of our dogs over the years, and we are deeply grateful for her expertise, integrity, and genuine care. We highly recommend Dr. Chan to anyone looking for a veterinarian who combines medical excellence with

PLEASE READ. The 1 star is simply for the kindness of everyone at the petco hospital, if it weren't…read morefor their kindness I'd give 0 stars if I could. My dog was sick and I had no idea what was wrong. I took him in twice. The first time was blood work, everything came back normal and I went home with nausea meds. The next day I brought him back for X-rays since he continued throwing up. There was a fill in Vet (he was nice as well) the X-ray showed something that could possibly be concerning, but they weren't too sure. I couldn't do the ultrasound there that day due to a technician not being available and having to schedule it another day, so I tried to go somewhere else. I did not end up going to the place that I had them call due to cost being too high. (the place I had them call was my choice not theirs, I didn't ask for a recommendation and they didn't give me one) Eventually I went to a different place that was more affordable. The vet at this new place felt my dog's abdomen and immediately felt something in it and said he doesn't need tests we need surgery. He cleared his schedule and did surgery the same day. That doctor at the Vet (not petco) told me in 2 minutes what the petco vets could not. I wasted $900 on pointless tests and valuable time that could have cost my dogs life. The people at petco are not rude, but I will NEVER bring my dog back knowing that I spent $900 on services that could have been avoided while another Vet was able to tell me in 2 minutes my dog needed surgery and there's no point in doing any tests. Not to mention, I took my dog to this vet on Sunday for blood work, when I came back on Monday, I had to pay the initial visit fee even though he had been checked the day before and I just asked for x-rays. I also need everyone to know, it is VERY hard to get your dog seen at another vet after being seen by anyone else. The only reason this is an issue in this case is because petco is not able to do everything, and if you need to go somewhere else it makes it extremely hard unless you want to go to an emergency pet hospital. Please do yourself, your pet, and your wallet the favor of going somewhere else.

We brought our dog in today and were blown away by how good of an experience we had. Our dog was…read morepain so we brought her in and Cierra & Megan took outstanding care of her. Cierra was great with our dog and also great with explaining everything she did. She walked us through all the procedures and also gave us some really great advice. Shout out to Dr. Salinas for taking great care of my dog, we will definitely be back for any of our needs in the future.

Please avoid this vet at all costs. Cecilia Burnside backed me into a corner regarding euthanizing…read moreone of my cats several years ago by unilaterally terminating our relationship over a series of emails with no explanation and for no valid reason. I am certain I know what the "reason" was; I was evaluating palliative treatments to get a few more days or weeks with my cat who had been diagnosed with a sudden and aggressive cancer at the worst time possible in my own life & health. Although she knew better than to say it directly, her behavior was pretty clear that she assumed I wanted his pain meds for myself. That, or she didn't like that I was looking for a less costly (read: less profitable for her) solution than the one she insisted upon. Either way, instead of having a grown-up discussion about this (after maybe an 8-year-long business relationship, mind you, which had been fine up to that point) she just quit in the middle of this crisis, forcing me to make an already-devastating decision immediately that could have otherwise been delayed. I had to drive my cat to another vet to have him put to sleep the next day since I couldn't afford BOTH the new vet's required exams, etc., for new patients AND palliative treatments the week he needed them. The whole experience was so heartbreaking and traumatic that it's taken me five years to be able to write this long-overdue review without shaking. Even amid the onset of my own health crisis, I never forgot that my primary responsibility was to prevent his further suffering by whatever means I could. A vet has the same responsibility, to owners as well as pets, and to neglect it is beyond reprehensible. I have no doubt that others have had good experiences with her, but so did I, up until then. There's no excuse for the way she behaved and if she did it to me, she will do it to someone else. So please, if this is your vet, don't wait until you are in a vulnerable position with no good options, find another one now and start making the transition as soon as you can. If you aren't working with her yet, but were considering it, please spare yourself the abuse and heartache and find a different one.

Dr Burnside sent me a handwritten card about a week after little Gremlin left this world. She was…read moreextremely supportive, understanding, and encouraging. A few weeks after the thoughtful card, I received a letter from Cornell University stating Dr Burnside had made a donation in Gremlin's honor. Side-note: I know it probably sounds very silly that any vet's approach could leave you feeling breathless - it sounds very dramatic I know. But, those of you who have had to make that ultimate sacrifice of letting go before you want to know exactly the type of peace I am talking about ... that peace you need to give to your loved one in their final moments that you feel is 100% your responsibility. There is not one single thing Dr Burnside could've done to make that happen any more than it did.

We've enlisted the care of Dr. Matthews, Dr. T and their amazing team for our large and small…read moreanimals during the past few years. Their knowledge, thoroughness and quality of care is top-notch. The compassion and consideration given to our animals and to us has been that much more affirming of the choice to call on them. Whether it has been routine check-ups and vaccinations for our very unfriendly cat; helping say goodbye to our 28 year old horse whose time had come; or performing an emergency c-section on one of our beloved longhorns - they have been there for us. We are extremely grateful to them and highly recommend them for your pets' care.

Dr. Matthews and her team are fantastic!! I've had them take care of my whole barn full of animals…read more(dogs, cats, sheep, donkey, chickens, and ducks) for the last few years and I couldnt be happier with the service. Truly an amazing experience everytime we see them.

Thank you, Dr. Dudley, Melissa and your team for repairing our little Sassy's knees. All of you…read morewere so caring, so thorough in your explanation of what to expect during surgery, post op & her recovery period . She is back to her " Sassy"" self and we are so appreciative of Dr. D's surgical skills and of the staff's follow up care. Melissa, your care of Sassy while we were gone was so loving yet professional. We definitely are singing your praises. Sunny, Bob & Sassy

Great Orthopedic Vet!! He was able to diagnose my Saint Bernard with soft tissue cancer when my…read more'then' regular vet had no idea what was going on after he did $1000 worth of tests. Dr. Dudley is kind and caring to both the pets and their humans. He thought I was going to pass out when he told me we would have to put Dakota down immediately because of the intense pain my furbaby was in. He was concerned I might not be able to drive, very compassionate and empathetic. For a specialist, his prices weren't any higher than my regular vet. If I need an orthopedic vet in the future, I will definitely use him. I recommend him highly.

I cannot say enough wonderful things about every person on this team. We found out in June my 9…read moreyear old Bernese Mountain dog has cancer. We were recommended to Dr. Weinstein by our primary vet. From the first moment we met with him, I knew we were in good hands. He explained everything thoroughly and even caught a heart arrythmia before getting surgery. The cardiology team was able to stabilize her heart and were SO communicative during the entire process. Dr. Weinstein provided us with resources to help with funding, let us know he was always available via email, and truly made a super scary situation feel less scary. Fast forward to her surgery day, the nurse, Travis, made us feel so comfortable dropping her off letting us know he would be with her until 6 PM and answered my 100 million questions. Her surgery was so quick and Dr. Weinstein then called us again with an update on how it went. That night we received an update text message from the nurses Jessica and Travis with a picture of our girl. When picking her up, Fame gave us an incredible rundown of how everything went, very clear instructions on how to take care of Sadie post op, and once again, answered my 100 million questions with patience. We even got a hand painted bag all the nurses signed and a little stuffed toy. I truly cannot thank this team enough for not only their exceptional care but the customer service aspect as well. It is heartbreaking to hear your dog has cancer, but this team truly goes above and beyond to make it as painless as possible. Thank you all so much. We are so thankful for you all!

Dr. Treuil and his staff have been nothing short of accomodating and kind during my entire…read moreexperience in dealing with them. My pup underwent radiation treatment initially back in December 2025 and they not only the most economical option I came across regarding treatment with an oncologist, but the level of care for my pet....the customer service was extremely on point. And the treatment worked! Unfortunately, remission only lasts so long and I went right back to them to inquire about following up and I was taken care of immediately and with the same level of care I experienced previously. I've read some negative notices on this thread and I don't discount anyone's previous experience. This is a business that has to deal with extremely sensitive situations and very sensitive times in people's lives and largely, insurance doesn't cover what we need for our pets. I'm fortunate enough to have the means to cover the expenses, but what I will say is VCA was extremely accomodating to my circumstances when other oncologists I approached definitely treated me as a cash grab. I usually don't write reviews, but felt compelled to put in a good word to support a local business as is typical here in Austin. When I see good people doing good work, especially during a time of hardship for me, I'll do what I can to spread the good word. Thanks again to the team at VCA for taking care of my pup and giving her an extension to her life, I'm forever grateful for your work and efforts.