Positives: Max was easy and convenient to work with. They were helpful in allowing me to set up a…read morepre-sale inspection by an independent mechanic. Negatives, short version: The short version is that within one week of purchase a problem presented itself that required ~$1400 to fix. It seems highly likely that they knew about it. Thus my strong advice is DO NOT BUY FROM THEM. Three separate auto repair shops (the one who did the repairs in Charlottesville, the shop that did the pre-sale inspection in Harrisonburg, and a third shop in Charlottesville that I called just to get a totally independent voice) all say that VA Auto Sales either knew or should have known about the problem. All three expressed serious skepticism about the claim by VA Auto Sales not to have known anything about it. Negatives, long version: eight days after purchase the check engine light came on. My mechanic said it was a code for a catalytic converter failure, but that the sensors were sometimes oversensitive and these codes come on for no reason. So he reset it. Seven days later it came back on. Turns out two of the four catalytic converters had indeed failed. My mechanic says that given the timing (coming on within a week), it seems highly likely that the dealer knew about the problem and had cleared the code. As I said, two other shops confirmed this to be the case. VA Auto Sales maintains that (a) they didn't know about the problem (b) they didn't clear the code and (c) it doesn't matter anyway because that's not covered under warranty. That last point is obviously true--I'm screwed with no legal recourse. But points (a) and (b) seem really doubtful given what the three shops have told me. VA Auto Sales claims that if they had cleared the codes (1) a pre-sale inspection would have revealed "pending codes" and (2) the light would have come on much sooner than it did (eight days after). All three shops say that claim #1 is simply 100% not true--if someone clears the code there won't be any "pending code." All three shops also suggest that #2 is not likely either, and so does my experience--my mechanic cleared the code, but then it didn't come on again for SEVEN DAYS afterwards. So it's perfectly plausible/likely that VA Auto Sales could have cleared the code before purchase, and it only came on 8 days later. TO SUM UP: Based on my own experience and the input of three separate auto shops, I find it likely that VA Auto Sales sold me a van that they knew had a major $1400 problem. They are right, though, that I have no legal recourse to compel them to pay. So all I can say is DO NOT BUY FROM THEM.

I really enjoyed dealing with VA Auto Sales!! Great vehicles! Great prices! Couldnt ask for more!…read moreIts not the usual type of vehicles you expect on a preowned lot because VA Auto Sales vehicle are your top of the line premium, inspected preowned vehicles. Dont miss out on their great deals!

This dealership is not out for itself. The dealership is out for the complete satisfaction of the…read morecustomer only. Very high integrity and honesty. The 2015 Volvo I purchased is extremely difficult to tell from a brand new one and I have owned a lot of new Volvos. The dealership affords you a deep former Military discount. I would highly recommend. I guarantee no one will find a more honest dealership. My sales person is a young man named Alex. Very respectful, honest and forthright. If I ever need another vehicle again I will be purchasing from Find My Auto. I can't thank you enough. May God bless you everyone involved in the sale of this beautiful 2015 S 60 Volvo.

From the owner: Welcome to Find My Auto, a trusted family-owned dealership offering high-quality used cars. With…read moreexceptional customer service, an extensive selection, and a transparent process, we're your go-to destination for finding the perfect car. Explore our diverse inventory and experience the Find My Auto difference today. At Find My Auto, we value the trust and loyalty of our customers, which is why we strive to exceed your expectations. Join our growing family of satisfied customers and let us assist you in finding the ideal pre-owned vehicle for your journey

Mid Atlantic is really the only place I trust to take my car. I have an electric BMW which is…read moresomething a lot of mechanics/ even BMW dealerships are not great about knowing much about. Even the size of my tires has been an issue because of their unique size. 3 times in a row Mid Atlantic has been the only place that was able to help me. They've even investigated weird noises which other mechanics were too afraid to look for- Mid Atlantic found it in half an hour and pulled the pebble out that was causing a racket. If you have a European vehicle in the area or a unique car you can certainly trust them with it. Beyond that their staff is by far much nicer than any BMW dealership I've ever been to. Jason is my go to guy for everything now!

Highly recommend Greg and his team. Had an oil leak in my car, and they got me in next day and had…read moremy car ready to go in 2 days. Very professional and easy to work with, new to town and these guys will definitely be getting my business moving forward. Thanks Greg and your team for a wonderful experience.

Visited Steven Toyota today and had a great experience with their service department. I travel for…read morework and get my car serviced pretty frequently since I put a lot of miles on it. The oil change was significantly less expensive than what I typically pay in Northern Virginia, and it even included a tire rotation. I arrived at 8:30 and was completely finished by 9:30. I'll definitely be a regular moving forward.

This review is strictly concerning the lack of "customer service" and attention to detail. I…read morepurchased my vehicle April 28 and was told the dealership would send the titlework to the DMV. Well, they waited three weeks to submit the paperwork, and request a copy of the insurance card. I immediately sent the card and told them I had less than a week on my temp tags. I was promised a new set of temp tags would be sent to me. Well, guess what, the tags were never sent. I contacted Jenny Kichinko and was told the tags had not been sent. She said a new set would be mailed that day and also promised a copy would be emailed to me. Well, once again, they failed to come through with the email. I could not drive my car for 4 days due to their procrastination, lack of attention to detail and outright disregard for keeping a "promise." I have NEVER had such poor service from any dealership. All I got was excuses. If they would have given me the paperwork, I could have walked into the DMV and had my tags that same day. They need a complete overhaul of their office staff.