Just like for another reviewer on Google,  Jordans reset my diamonds very poorly. The staff were…read morepleasant and cost-conscious while planning my ring. But the ring came back a mess. The diamonds were irregularly spaced, tilted at different angles, set at irregular heights and they snagged on everything. The ring is too embarrassing to wear. They were unwilling to make any corrections without charging me and offered no compensation of any kind for my deep disappointment and expense. They blamed the problem on the varied sizes of the diamonds. If that were the problem, they should have told me they could only make an ugly ring with them.  They displayed no pride in their craft or responsibility for their sale. I took the ugly ring to Richard Gretz Goldsmith who is redesigning it from scratch with my diamonds at less than what Jordans charged me. And Gretz offers a guarantee that if I dislike the ring for any reason I get my money back. I wish I had seen the other woman's review before I took my diamonds to Jordan's.

I needed a new watch strap, and instead of selling me one, they fixed my old strap, and wouldnt…read moretake a dime. Pretty good for these days.

Very friendly, very helpful honest bunch of guys. I was looking to purchase some silver rounds and…read morethey had several choices. Looks like they buy back coins and weapons. I'm not familiar with, but they seem to be fair with their buybacks

Good people, honest and fair. Took in scrap gold and they…read morewent the extra mile and gave me a good deal for something I was told from another pawn shop in town it wasn't worth anything.

I stopped by with a family ring we needed resized, they did a great job adjusting it to a smaller…read moresize and it came back just beautiful. My son was very happy when we gave it to him. Pricing was reasonable and work was done with the allotted time frame.

Customer service is friendly and they do beautiful work, beautiful displays and lots of nice…read morecollections of jewelry! Will go back when I need jewelry repairs or purchasing of new jewelry!

So I had a ring made at Sid Stevens and was given a ring from Sid Stevens. Love them both. Both…read moreare platinum with solid shanks. Since then I have lost some weight and need the rings sized down a hair. Unfortunately, when I called to ask how long and how much, I was told by the end of the week but that they couldn't tell me how much. I have to bring the rings in to get an exact price. When I asked for a ballpark, the woman refused. I asked if it would be $700 to size one ring and she said she couldn't tell me without seeing it. I'm sorry, but really? All I wanted was a ballpark. So now I can drive over there to find out what the cost is or I can just give up on Sid Stevens and go to one of the stores that was wiling to give a ballpark. Guess which one I am going to pick? Before you wonder why I didn't call the store and ask for Sid, I have found that the gatekeeper won't let you talk to him. So...I can't speak to the manager, I can only speak to someone who can't help me. ugh.

I had several jewelry pieces that needed cleaned, sized and/or repaired. They did a few of them…read morewhile I discussed some design ideas. Sid was very helpful and very candid about my questions. Top notch place!!!

We have all seen a Kays at every mall we have been to. It is more your standard Jewelry store…read more However I have come to love this place. After having purchased several very expensive pieces, like my wife's 15th anniversary ring, (I went cheap on the engagement and wedding ring) I went all out on this one. Well to this point, becuase of the style of ring, we have lost a couple of stones so far. No issue here, as I have purchased the lifetime warranty on this piece. Because of this, I take the ring in, and new stone is inserted, or cut in one case with an equal or greater diamond than what was in there in the first place. Therefore, the wife is very diligent about getting here inspections done and the free cleaning of her jewelry. We have had a bracelet fixed several times and new posts replaced as the old ones were lost. All of which has been done free of charge.

Very poor customer service and poor quality. I purchased a ring there nearly two years ago and have…read morealready had to replace gemstones three times! This last time I went to get it replaced they said my warranty wasn't valid because I missed my inspection by a month. The manager wouldn't offer any help on the issue and so I paid for the replacement. Overall not recommending this store or going back there myself because of the poor quality of their rings and awful customer service.

OMG! My wife loved this place! The owner is super sweet. Shop Here!…read more Brandy is an awesome person!

Such an amazing selection! Wonderful, helpful owners. They were so kind it helping me find exactly…read morewhat I was looking for. They will even make recommendations if you are looking for something they do not carry. High end, unique, and quality items.

They perfectly resized my ring. Very professional and and friendly. As for the custom jewelry…read moreselection there are so many wonderful items to choose from. I will definitely be back to add to my jewelry collection

My custom engagement ring is beautiful! Richard really put in the effort and I could tell he's…read morepassionate about his job. Highly recommend this place.

James at the self checkout was such a ray of sunshine, he was helpful and funny, that man deserves…read morea raise, he's working hard to make everyone's day better. Also if you want a man don't know if he's single, but definitely a handsome man.

Fred Meyers just suspended a single mom of three right before the holidays, following an illness…read morewhen she was behind on her bills, right when snap benefits were cut, because I gave her a coupon that I didn't want. She used it and got it trouble. And now she's getting evicted Because she was behind on bills. With three children. She was already working overtime to make ends meet on a stress fracture in her foot. These big box stores are the enemy. They don't pay a living wage so We the People have to subsidize their employees income with our tax dollars, so they can get benefits like SNAP and Medicaid. And they don't give them any job security, firing them over something like coupons? Fuck you Fred's. I'll never shop there again

Everything went well, we had a pearl necklace and bracelet restrung, not an easy task. It was done…read morewell, in a timely manner, and affordable.

A wonderful family business and great to do business with. They have a wonderful selection of…read morejewelry with competitive prices. I will definitely be using them again.

Sherry and Terry are so talented and wonderful! They help to suggest what's appropriate for my…read morecrafts and carry a large assortment of choices for all my projects! I also enjoy going to the jewelry/bracelet making classes led by Darlene and meet with lovely people and create bracelets together! 5 Stars experience every time!

Good customer service. Great selection of beads, findings, silk cord…read more Wish this store was open more and earlier.