Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

My daughter was hit by a person who ran a red light. The police called M&K even though I have road…read moreside assistance. The vehicle was drivable just needed pulled off of the show. When M&K showed up and I asked them if they could tow it to my repair shop I was told that they would, for 350.00 cash no card only cash. I refused and M&K not only impounded my daughters car, they pulled it onto the bed of the tow truck while the car was still in park. This company seems predatory to ask a 17 year old for 350. cash on the side of the road. I would highly recommend using another tow company that does not damage vehicles and takes advantage of people.

I took my car to M&K Auto for the first time today. I spoke to the owner Bob and I told him the…read moreproblem I was having. At lunch Time Bob called me He told me everything that was wrong, he gave me the cost. I told him to fix my car and he said it would be finished around 430pm. I got there, my car was complete. The pricing was phenomenal and Bob is a wonderful mechanic. Go check him out for your car needs. I promise you won't regret it.

Incredible service and professionals every step of way! I highly recommend this company and will…read moredefinitely use again if needed!

Unfortunately I've had to get my car towed twice in two years- fortunately I used Morton's Towing!…read moreThey are super nice and friendly and they have very fair prices. They've been great to talk to over the phone and they'll give you a time and price estimate right when you call. You get a link to watch the truck drive to you with an estimated arrival time. The truck drivers are super nice and professional. They explain the total cost, what they're going to do, and give you a detailed receipt that explains everything. You can pay them directly with either card or credit, and they load your car right then and there. I wish I wasn't a repeat customer lol but they're really awesome!

Called to get my car once it was towed. They told me they were at the location. Waited over 30…read moreminutes for someone to arrive

they towed my car from my home where I live then when I went to retrieve it the guy told me he…read morewould be at the lot in 20 minutes then stop answering the phone . mind you this is at 12am at night on a dark back street. these tow truck guys are rude and think are above the law. worst lot in pg county

Closed down due to covid. Not reopening Had a fine…read morerelationship with them over the years, with no complaints.

My car was towed today 9/2/18 by Ray's Towing Service. I just went and picked up my vehicle and…read morejust getting it back, it is at this moment 10:41 pm. I was told my vehicle was picked up at 8:15 pm. I asked to be supplied with a copy of the written complaint/ towing slip signed by property owner, view of contract with the property owner, and pictures of vehicle before towing. No one from Ray's Towing Service was able to supply a copy of contract, a copy of the written complaint. nor were they able to supply any pictures. My car has scratches that were not there before. I'm very disappointed because one of the towing company's employees was very rude and talked to me as if I did not have any rights. I do have rights and I know my rights!!!! https://library.municode.com/md/prince_george's_county/codes/code_of_ordinances?nodeId=PTIITI17PULOLAPRGECOMA_SUBTITLE_26VETR_DIV10TOIMMOVEPRPR_S26-142.05TOSL DIVISION 10. - TOWING AND IMPOUNDMENT OF MOTOR VEHICLES FROM PRIVATE PROPERTY. Sec. 26-142.04. - Complaint by property owner; penalty. (a) Any property owner or property owner's agent may, when a vehicle is parked without authorization upon his private property without his consent, make a complaint to a licensed towing company in Prince George's County stating that he requests that said vehicle be removed from his property. Said complaint shall be on a tow slip required by Section 26-142.05 and shall contain a statement made by the property owner or property owner's agent that the vehicle which they seek to have removed was parked on the property without consent, that all required signage was in place, except in the case of a single family dwelling, and was clearly visible. A property owner or property owner's agent who knowingly makes a false statement on the form is guilty of a misdemeanor and on conviction is subject to a fine not exceeding One Thousand Dollars ($1,000.00) or imprisonment not to exceed six (6) months, or both. (b) The tow truck operator that is to tow any vehicle under the provisions of this section may not sign the required form as an agent of the property owner, except as provided for in Section 26-142.05(c). (c) It shall be unlawful for a tow truck operator to possess blank forms that have been pre-signed by a property owner or property owner's agent. (d) It shall be unlawful for a property owner or property owner's agent to authorize a tow for an expired tags registration for an operable vehicle if the tags have be expired for less than thirty (30) days, unless there is evidence that the vehicle has been abandoned. (CB-27-1987; CB-40-2009) Sec. 26-142.05. - Tow slip. (a) The towing company shall present to the property owner or property owner's agent a tow slip, approved by the Director as to form and content, which shall consist of one (1) original and two (2) copies. The towing company and the property owner or the property owner's agent shall cause said tow slip to be completed by filling in all pertinent data. Before towing or removing the subject vehicle, the towing company shall cause the property owner or property owner's agent to sign said tow slip in the place provided. The tow truck operator shall keep the signed tow slip with them while towing the vehicle to the approved tow storage facility, at which time it will be placed with the licensee's daily tow log. (b) The tow slip shall provide, as a minimum, spaces for filling in pertinent data as make and model of the vehicle, vehicle identification number, date and time of towing, license plate number, location towed from, name of complaining party, specific reason for the towing of the unauthorized vehicle, name and phone number of towing company, the tow company's license number, and location where vehicle will be stored. (c) If the property owner has a written contract with the licensed towing company, the property owner or property owner's agent shall not be required to either sign a complaint or tow slip prior to the towing or removal of an unauthorized vehicle from his property in the following instances: (1) If the towing occurs during the hours of 9:00 P.M. and 6:00 A.M.

We've used Cost U Less Towing three times now, and honestly Jeff is the only person we call when we…read moreneed a tow. He's always available, shows up quick, and you can tell he really takes his time to make sure everything is done right and safely. He's also very reasonably priced, which is hard to find. We even called around before and had trouble finding anyone who could do a dolly tow, but Jeff had no problem helping us out. Overall, he's just reliable and easy to work with, and that goes a long way. If you need a tow, I definitely recommend calling Jeff at Cost U Less

Quick turnaround time and reasonably priced. The service provider kept me updated with his ETA…read morethroughout the service call.

Excellent customer service. My car broke down on Rt. 295. They showed up quickly. When the…read moreinsurance company said I needed a more detailed invoice to get reimbursed, they sent me the same day a new, more detailed invoice to send my insurance company. Friendly and fast service, I recommend Charles Brothers Towing ...

Very friendly and helpful! I was traveling from out of town and my car broke down on 95N. It was…read morelater at night and he came and helped get my car somewhere safer. The place I selected was gated off and not a repair shop. He was able to take my car to another place for me. Very thankful for Charles Brothers Towing! They came through for me when I really needed it

Responsive. Fair pricing. Quality service. Extremely professional. What else would you want from a…read moretowing company? Recommend.

I had a flat tire recently in April 2025 on Rt. 29 in Columbia, MD. It was not a good place to be,…read morewith high speed traffic. I was so glad that I had Al's 24 Hour Towing in my contacts on my cell. He arrived within 30 minutes and changed the tire for me. He was excellent and I highly recommend his services.