I recently gave birth here, and the overall experience was exceptional. Nurses were attentive and…read moreable to update each other efficiently to ensure continuity of care. In labor and delivery, the nurse told us that the facility was recently updated. All the medical equipment was new, and the fetal monitor they used was even wireless. The only slight hiccup was that there was nearly no room in postpartum care. Fortunately, we got the last room in the overflow floor. Having giving birth in another state, I was extremely impressed by how updated everything was in the overflow room - the shower was brand new, and the bed could be operated to lengthen or sit at various angles. For pain management, I was a little surprised that their policy is to give ibuprofen only upon request. At the previous hospital I was at, they had a regimen switching between Tylenol and ibuprofen. Parking was probably the most difficult part. The main parking lot is a little far, and you have to use a different entrance if you're coming in the evening (rather than the main entrance of the women's hospital). However, when we left, my partner was able to temporarily park in the rotunda to make the commute a little shorter.

Omg do you like mazes and puzzles? The. This is the hospital for you. Everything from the parking…read morelot to the cafeteria and outpatient testing and hospital wards you'll enjoy. I got so lost just trying to park and find a level to cross over to the hospital entrance. Make sure you go to ground level and make your way over to the entrance. Nurses and doctors are great. Also there's a hallway connecting the main hospital to the cancer center so you don't have to leave the parking lot to go there. Part of the maze that's not as bad. Parking is $4 on the Kellogg side for up to 6hrs the. It jumps to $20! If you're on the Kellogg side, you can get a parking sticker which reduces it back to $4. On the hospital side I don't think you can get a sticker so we'll be paying $20! If you're in the Evanston area then this is a good hospital option. If not, it's not worth driving from far away.

Our kids have been patients of North Suburban Pediatrics for 19+ years and we have been happy with…read morethe services received, until our doctor retired and we were handed over to Dr. Kelli Hatter. During the annual checkup covered by our PPO insurance, Dr. Hatter refused a blood test that has been done by the practice for years and she submitted 3 bills to the insurance company: one for Teen wellness exam, one of Doctor's visit and one for Medical/professional services all for 15 minutes my daughter spent with her. When I expressed my disagreement to the office that I am unwilling to pay for the extra charges, they sent me a letter to look for a different practice. If the annual visit is not for asking the doctor's professional opinion, then what is it for? It seems that Dr Hatter is more focused on billing patients, than of their wellbeing. If you are choosing North Suburban Pediatrics do yourself a favor and avoid Dr. Kelli Hatter.

We love the doctors here. They are personal, competent and get back to you if you have any…read morequestions. The reason for 4 and 5 stars is I found it surprising that they charge an extra fee for filling out the Illinois State Health Exam form that I need to enroll our daughter in elementary school after her annual visit. Maybe other practices do this as well - it was a surprise and should have been explained to us as this was not the case at our previous pediatrician.

I took some time to process my experience and after reading similar reviews feel the need to post…read moremy own. Recently at my annual appointment I was waiting to use the restroom which faces the support staff cubicles. The wait was rather long as there is only one restroom. I had the "privilege" of overhearing how they feel about their clients. "Oh, I hate the perimenopause ones- IM FAT AND HAVE SYMPTOMS BUT I DONT WANT TO GO ON MEDICATION AND GAIN MORE WEIGHT". "THE NEWBIE GYNES ARE SO CUTE WITH THEIR STIs." I was stunned. I went to the restroom, came out, and Dr. Plawyer's nurse was waiting for me. I told her of the incident and she said "I'm sorry to hear that" and then went over my med list and medical history while I'm on the verge of tears. I finally stood up and said "I'm leaving." I did receive a voicemail apologizing and saying it was addressed. However, as a nurse for the past 10 years I understand on a deeper level that the comfort they felt talking about patients at work indicates a culture of not respecting their patients. When we go to the doc we want to feel heard, be taken seriously, and be met with empathy and assistance. I no longer believe this happens at this clinic. Find a clinic that doesn't mock their patients.

Newest revelation is that Midwest Center for Women's Healthcare is like going to a gas station…read more They are not affiliated, but rather, are all independent offices. If you call the corporate office number, if you can even find it, they can't help you because they are a different office. Midwest Center means nothing other than a common name, like going to a Shell gas station, one has nothing to do with another. Took me multiple requests, over a period of more than 3 years to get my medical records transferred to my new doctor, which were finally transferred as of this year, 2025. Good Lord. What a frickin joke. Please, please, don't waste your time there. See previous review by me if you want the full story.

Ever since all the hospitals merged and became Endeavor Health, things have gone significantly…read moredownhill. My son and husband are in the NorthShore network and I go to Northwest Community. If it weren't for my doctors whom I love so much, I would have left this practice. The buildings are dirty. A couple of years ago, we went to Evanston hospital and they put us (my young son) in an emergency room with dried blood. I didn't notice until we were done with our appointment and I started looking around. It was on the sink, the bed rail, the curtain. I was going to seriously report them to the health department, but my husband said to let it go. The referral process is a JOKE. You are constantly having to jump through hoops only to be told no. And unfortunately referrals have to go through your medical group before insurance. It's too much to deal with. They don't care about the patients. It's all about money.

Had to go into the emergency room for a slight medical emergency last night. I cannot speak highly…read moreenough about the experience I had at the NorthShore ER. The nurse practitioner I had was one of the most kind and compassionate doctors I've ever come across, and the rest of the staff made my visit swift and comfortable. I always dread ER visits, but this was literally the best experience I could've had, given the situation of course.

A colleague recommended Dr. John Ebihara to me, and I am so glad she did. My husband and I have…read morebeen seeing him for years now, and we think he is fabulous. He has a fantastic sense of humor, never rushes his patients, listens carefully, and does not have a big ego like some other physicians I've worked with. He really allows his patients to be partners, and shows respect for research they've done, also understanding they may know their own bodies well. Our impression is that he errs on the side of caution, and will order tests to rule out conditions, even if he thinks issues are unlikely. We love Dr. Ebihara, and have recommended him to many people. Our son is now old enough to see him, too, and we are glad.

Great experience. Literally had to make an appointment at the last minute but still finished within…read morean hour (including lab work). He took me in, and the process was fast. He took the initiative to go above and beyond the basics. Definitely recommend!

Dor. Woo-Srauss is a very caring, considerate doctor. She listens, paying attention 100% to the…read morepatient, never in a hurry. I actually look forward to making an appointment for annual checkups.

Terrific doctor She listens and truly cares about your…read moreproblems Has great interpersonal relations Experience and takes her time Highly recommend her if you're lucky enough to become her patient

If I could give Dr. Warner 100 stars, I would in a heartbeat. After having a completely terrible…read moreexperience with another OB very early in my pregnancy, I went online and googled "best OB in Evanston" Dr. Warner was at the top of the list. After reading a bunch of other reviews, I switched my insurance over to her and never looked back. She is knowledgeable, patient, responsive, honest, and every other positive thing you'd look for in an OB. I was almost 3 months pregnant at our first visit and reeling from my previous terrible experience with Dr. Herriges and his practice (that's a whole other story - feel free to read that review if you want to know what not to look for in an OB). She answered all of my questions, helped my icky feelings fade away, and put my mind at ease in a matter of 15 minutes. She helped me get my very limited medical records sent over, reviewed my results from those tests and let us know that everything was going well thus far in a matter of days. Throughout my pregnancy, she never cancelled an appointment, was extremely communicative, and kept me confident that we could totally do this. Her office has a nurse available to answer questions M-F and they call you back promptly with answers to your questions, no matter how silly the questions may seem. On to my delivery, which was unplanned to a degree. Our babe was breech, and we tried spinning babies exercises, moxa, acupuncture, and nothing worked. We made the decision to try ECV, for which Dr. Warner referred us to a MFM specialist. On the day of the procedure at 37 weeks and 2 days, things did not go as planned that Dr. let us know we would delivering that day and that Dr. Warner knew and she'd be over as soon as she finished with one other patient. Holy. Crap. Well, Dr. Warner arrived, made sure we understood what was happening, walked me into the OR, soothed my frazzled psyche with some deep breaths and her ultra calm demeanor, and we were on our way. Dr. Warner truly is the best OB in Evanston, at least she is the best one for me. I absolutely adore her and her team!

Susan L. Warner should not be practicing medicine. For years, she misdiagnosed me and failed to…read moredetect the large fibroids that were causing severe bleeding and anemia. Despite my constant complaints, she repeatedly documented my pelvic exams as "normal." Another doctor in her office finally discovered the truth--fibroids the size of a five-month pregnancy, which were never mentioned in my records. Her negligence and dishonesty robbed me of the chance to have children. She is an incompetent liar, and I urge other women to seek care elsewhere.

Toni is an amazing doctor.. She is very good at getting to the root cause of the problem as much as…read moreanyone can and trying to build the body back into health. We have been going to her over the past many years and she has always provided wise guidance. She is a holistic doctor so she is not happy with just bandaids or rx meds.. she actually really cares.

Services were very expensive $600.00 and they dont work.. My…read moregf has UC and we thought we would try homeopathic way. Toni seemed very good on the phone and my gf really liked her on the consultation. We followed her steps and Toni Said she would be in touch but its almost 2 months and my gf hasnt gotten any better and she hasn't contacted us at all. I think she forgot.. also every time you try and reach out to her they charge you. ( Yes you have to sign for a form where they charge you). I would stay away , feels like a big huge scam to me. Very disappointed and very unprofessional.

I want to commed the ER staff for the long hours and dedication demonstrated helping those needing…read moremedical attention. I felt cated for,and respected,during my stay being treated,unfortunately ALL medications were not returned to me. This falls on the public safety department,and law enforcement, rushing those who've been treated and insurance has ran out. Upon calling to inquire about my medications I was told thereb8s know record of medications,eventhough staff asked when I should take my medications,and never received them during the entire stay. I,'m now faced with paying for a refill out of pocket and tonnage,still haven't located the medications(An important medication/Mood stabilizer)which I was on for a days has gone missing,and shouldn't stop taking the meds,which could cause seizures or EXTREME spectrums,not to mention other medications. I have never had a run in with law enforcement until a misunderstanding days without the meds,this misunderstanding could've cost me my life. The institutions in Evanstonnareba gem,but need to do better with the less fortunate,who don't have the best insurance, but some of us have the best integrity, and dignity. Evanston needs to stop trampling on its residents,less fortunate,catering to Northwestern,and its other privileged. Community is a fine line from something else.Do not claim to be for the people,then treat them like a nuisance.

It used to be possible to go to the medical lab at Evanston hospital and get whatever medical test…read moreyour doctor ordered, any time. You might have to wait 20 minutes, but they could always fit you in, no appointment necessary. Now, since Endeavor took over, you could wait for hours if you have no appointment, and getting an appointment takes a week or more. When I needed an early morning appointment because of the type of test I was getting, there were no appointments for more than two months. Thanks, Endeavor, for a non-profit, you've certainly become very profit-minded (by cutting staff). Helps pay the CEO his $6+million salary.

Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER…read morevisits -- at all, leaving sick patients hanging and scrambling to find a new or substitute doctor to help them.

I love Northwestern, but oof this location...hire people who know what they are doing. Waited…read morealmost an hour for a nurses appointment, they kept telling me that I was going to be called soon, come to find out the entire time I was waiting they couldn't "find the order in the system" which was there, and I had no problem going to another location for the appointment! Communicate!!!! If you can't find the order, even after calling a nursing manager, 3 other admin staff members looking in the computer, tell me that so I can make the decision to stay or leave!!!! Definitely won't be going to this location. Disappointing