I am writing this review to provide an impartial account of my experience, independent of the…read moreclinical outcome. My wife and I were referred here via Kaiser. While we understood that IVF is a complex process, our experience was defined by a lack of guidance, transactional interactions, and poor communication. Initial Consultations and Onboarding Our journey began with a confident in-person consultation. However, I found it concerning that the doctor did not review our labs or medical history during this meeting. As first-time IVF patients, the terminology and contracts were overwhelming. The "welcome call" intended to explain the paperwork was unhelpful; the staff member was difficult to understand, and the specifics regarding the limitations of our plan were not clearly articulated. Communication and Administrative Hurdles The first major issue occurred after our first round. When our embryo testing came back "inconclusive," we received a brief email and one missed call. When I attempted to return the call five minutes later, I was told I had to schedule a formal doctor's appointment. To speak with someone within 24 hours, an additional fee was required; otherwise, we had to wait 72 hours. After a series of missed connections and scheduling errors on the clinic's part, we finally spoke to a doctor, but received no "next steps" or expert guidance--simply an instruction to return when we were ready. Financial Transparency and "Transactional" Care During the second round, we were blindsided by unexpected charges. We were told mid-appointment that we owed $500 because we had exceeded a set number of visits for the extraction period. This "per-visit" fee was buried in the contract and never verbally highlighted during onboarding. When we filed a complaint, a different doctor acknowledged that communication was a recurring issue with their newer staff. However, the subsequent "clarification" of our contract felt cold. We were explicitly told that the clinic's low-cost business model does not allow for "hand-holding." It was even suggested that other clinics would not take our case or would simply "drain us" of money--a statement we found ironic, as that was exactly how we felt at this facility. Final Assessment The service throughout was strictly transactional. There were no follow-ups, no strategic game plans, and no expert consultations to review why a round failed or how to improve the next. To this day, we have not had a follow-up conversation with the doctor regarding our last round. While some staff members are pleasant, the overarching culture treats patients as numbers on a checklist. If you are looking for a partnership or a medical team that provides professional guidance and empathy, you may want to look elsewhere. Here, the expectation is clear: provide payment, and the clinic will perform the task, but do not expect any support beyond the bare minimum.

Deeply Disappointed with Life IVF - Please Read Before You Choose This Clinic…read more I normally don't write reviews, but after my experience with Life IVF (Arcadia & Irvine locations), I felt it was important to share in hopes of helping others avoid what we went through. We started our IVF journey at the Arcadia location, expecting a full-service clinic. What we quickly found out is that there is no doctor on-site--all procedures, including retrieval and transfer, are done 45+ miles away in Irvine with Dr. Yelian. The only doctor at Arcadia was Dr. Johnson, who only offered brief telephone consultations. During my treatment, I never saw a doctor in person until the day of egg retrieval and embryo transfer. That alone was unsettling. What made it worse was after my egg retrieval, Dr. Yelian mentioned I should look into adenomyosis--which was incredibly disheartening since that was the main reason I was pursuing IVF to begin with. It was clear he hadn't even reviewed my file. I felt like just another number in a system that prioritized volume over care. Following the procedure, I experienced severe pain that required a trip to the ER. Not a single nurse or doctor from Life IVF followed up with me, asked how I was doing, or offered any aftercare guidance. The lack of compassion was astounding. Then, after our first embryo transfer failed, I wasn't even informed by a doctor. Instead, a nurse casually told me the transfer didn't take--without even checking if my husband was present to support me. She offered no next steps, and it took three days of me calling repeatedly to finally get a callback from Dr. Yelian. After everything, I made the decision to transfer my remaining embryos to another clinic. Shockingly, Dr. Yelian tried to scare me during the required phone call by saying other clinics might "put the wrong embryo into you." I was appalled that a doctor would say such a thing--clearly a fear tactic, and highly unprofessional. In the end, we found a new IVF clinic, where we received thoughtful care and attention. We had a successful first transfer and now have a healthy and happy 1-year-old. It's taken me time to write this review as I've been busy with our preemie and adjusting to new motherhood, but I can't stay silent. People deserve to know what they're walking into. If you're considering Life IVF in Arcadia or Irvine, please be cautious. There is zero continuity of care, minimal doctor interaction, and very little compassion shown throughout the process. Your fertility journey is too important to entrust to a clinic that treats patients like numbers on a spreadsheet.

I am so thankful we decided to work with CARE. We had consultations with multiple clinics but none…read morehad the amount of attentiveness we found at CARE. From the initial consult, throughout our entire journey til we got a positive result, they guided us through every step of the way with the utmost professionalism. I love that you are assigned a coordinator who you can reach out to at any time with questions, concerns, etc. who will respond straight away. I have heard horror stories of it being impossible to reach staff at other clinics. You will NOT have this issue at CARE and that is so, so important with such a sensitive topic as fertility. The entire staff from Dr. Q, Nancy, Sandy, Jennifer, Kate, Morgan and everyone there became like family to us and we are so grateful they were there through the whole process and cannot wait for them to meet our little one next June!

We've been trying to conceive our second child for over 2 years. After multiple losses and…read moreheartache, we reached out to CARE Fertility to help us figure out what was going on and help us get and stay pregnant. From the very beginning, we had an amazing experience. The staff is always so friendly and helpful. Our nurse/coordinator, Kate, made herself available (over the phone and via text) and was quick to respond to any questions or concerns I had. She was very communicative and even let me know when she'd be out of the office and connected me with another nurse/coordinator, Genesis, who was also fantastic. We had multiple tests done, and Dr. Thomas was very clear and direct about what the results meant. She suggested we do an IUI, and to our surprise, we got pregnant on the first try! The IUI process was clearly communicated every step of the way. Dr. Thomas is very straightforward and professional, we really appreciated her communication style/"bedside manner". Thank you CARE Fertility for everything!

Our experience at the HRC was a genuinely positive one, and we're grateful for the care we received…read morefrom our Dr. Quinn, Josephine, and everyone we interacted with, every step of the way. From the start, Dr. Quinn welcomed us and took the time to explain each step of the process clearly, answered any questions we had in a clear and thoughtful way, and didn't dismiss anything my husband or I brought up. She was highly knowledgeable, professional, and compassionate. The staff there were all so warm and welcoming as well, from check-in to various interactions. Having gone through this experience, having her be so calm throughout really helped prevent us from feeling overwhelmed or anxious throughout the process, given our difficulty with pregnancy prior to our visiting them. We felt confident that we were going to be in good hands. Each visit, we felt like we were there for a good amount of time, without rushing us through. Josephine truly made a lasting impression on us. She was kind, patient, and incredibly attentive, always checking in to make sure we understood instructions, medications, and next steps. Her warmth and responsiveness helped ease so much anxiety, and we always felt comfortable reaching out to her with questions. She went above and beyond to make us feel cared for, not just as patients, but as people. The office itself is a clean, efficient space and staff there had a high level of professionalism and empathy. They have signs posted at the elevators mentioning that while they love children, to please not bring them into the space as they can be a source of discomfort for folks having trouble conceiving. It's a good reminder that while it may be well-intentioned, it's important to be mindful of others in such a space.

My wife and I started our fertility journey thinking it would be relatively straightforward. We…read morewere both 30 years old, healthy, and never imagined we would face challenges with egg retrievals and embryo freezing. I found Dr. Quinn through a recommendation in a Facebook group, and it may be the best recommendation I've ever received. She is, without question, the best doctor I've ever had. My wife and I often joke that we wish she could be our primary care physician because we would trust her with absolutely everything. She is incredibly knowledgeable, but what truly sets her apart is her compassion. She is the most empathetic physician I've ever met. Early in our journey, we learned that my wife had very low ovarian reserve despite being quite young. Suddenly, the path we thought would be simple became much more difficult and uncertain. Over the course of her treatment, we completed four retrievals. We had success with our first retrieval, experienced disappointment with our second and third, and recently completed our fourth. We were overjoyed to learn that we now have three frozen embryos from my wife's retrievals and this part of our journey has finally come to a close. Anyone who has gone through fertility treatment knows it can be an emotional, painful, and often lonely experience. Throughout every setback, every anxious wait, and every difficult conversation, Dr. Quinn, her nurse Josephine, and the entire HRC Fertility team treated us with kindness, patience, and genuine care. They made an incredibly challenging process feel as manageable and painless as possible. I cannot thank Dr. Quinn, Josephine, and the entire HRC team enough. They helped us through one of the most difficult experiences of our lives, and we'll always be grateful for their expertise, support, and compassion.

I made an appointment with Rosa for an abdominal massage which was well worth it.. She has a…read morewonderful presence and demeanor. She imparted a wealth of knowledge and to top it off, some back pain that was longering for years completely vanished. I had been contemplating going back to a chiropractor to resolve this back pain but who would thought that her dominal massage was the answer. I noticed its absence the moment I got off the massage table. So, two for one! I'm so happy I found her and I'm looking forward to my 2nd visit tomorrow.

I can't say enough great things about Fertile Hands and Rosa. I know she's known as the "pregnancy…read morewhisperer," but she also helped me tremendously with my fibroids and getting my body back on track after dealing with major issues. I've seen her twice now, and each experience has been incredible. I would highly recommend her to anyone looking for a holistic approach to help with fibroids.

I was really skeptical going into acupuncture but we were at a point where we thought we'd give it…read morea try since hearing so much good things about it. I found Dr. Oropez here on yelp and 3 months after we started sessions I got pregnant! He's very kind and professional. The environment was relaxing and clean. I definitely recommend him

I saw Dr Oropez weekly for nearly a year! And now I have a beautiful baby girl. Dr Oropez explained…read morethe different pressure points at length to me -- which was beneficial given I was new to acupuncture at the time. He is a very kind and supportive person, and his wife is lovely as well. I learned a great deal about his life growing up during our visits, which was an added perk -- lots of rich life experiences and lessons there. Highly recommend if you're looking to attend acupuncture regularly and want to learn the ins and outs of what goes where and why!

My partner and I discovered Reproductive Fertility Center with the help of my mother and were…read moreexcited to get started after seeing the company's presence on the web. So, I was chatting with my mom about wanting to have a baby, and she googled fertility clinics. This was the first one, and my wife liked the website and the information they had on same-sex couples, so we went! Our fertility journey with RFC to be one of strong support and over time...the entire staff felt like family!! My fertility journey at RFC was amazing! We didn't want to leave. We even asked Dr. Lin if he could deliver the baby because we loved our experience at RFC so much! Lori was our coordinator, and Nettie was our second coordinator. They know what they are doing. Dr. Lin is excellent. Don't worry about reaching out to them. They are always a phone call away!! We are now 7 months pregnant with our miracle baby thanks to everyone at RFC!! I would highly, highly recommend!!

I don't recommend this alhambra office. Basically we paid $400 for a bag with a pen and a lotion…read more They have the worst customer service, and they don't talk to each other. I spoke with someone around 12 to come a get an ultrasound (it had to be done that day, (if not I had to wait for the next cycle) and she said she would call me back. I called back again at 2 and this time I reached out to the doctor, who never answered. I called back and they then said that the lady who does this procedure had left, and now they wanted me to drive all the way to their other location in Burbank. She had no recollection of my message from 12pm Maybe the other locations are better but this one in Alhambra, leaves a lot of room for improvement.

I've been a patient with Dr Rose for about 9 or 10 years I love how knowledgeable she is and…read moreefficient and friendly the staff is! She delivered my girls and stands out in every way. I hadn't been in the office for quite a while and there have been a lot of changes, new suite, new staff, bigger in a lot of ways. I definitely missed the friendly/family style of the old front desk, now it's much more business/professional. Dr Gau made up for it though, I think she's taking over a lot of Dr Roses patients and I think Dr Rose chose well. Though I've only met Dr Gau once, she still made it a point to make it feel like she was happy to see me and has the same sort of interested, attentive, confident posture that Dr Rose has. I would highly recommend this office, because of Dr Rose and Dr Gau. I feel like they tend to be more conservative on their reccomendations and I feel like I'm receiving a more natural approach than I've seen elsewhere as well as very studied and thoughtful information

My primary doctor recommended Dr Rose. I called in January…read moreto make an appt and the only appt available was in May. That appt And 3 other appts were canceled via text. We're in June now and I still don't have an appt with the doctor. They wanted to schedule me with the NP but I declined. Seems all the bad reviews are right. Stay away.

Sarah is wonderful. I have referred many of my own clients to her. Last weekend my sister-in-law…read morehad terrible knee pain and swelling. Sarah was able to squeeze her in for an appt. My SIL was previously told by her physician that her issue was arthritis and offered zero hope. Sarah was able to determine that while arthritis may be one of the issues, so was the fact that my SIL recently had a baby, was nursing, and an older mother thus contributing to the swelling. My SIL left Taproot feeling hopeful and had decreased knee pain. She now has a plan, knows what to ask her primary doctor, and feels hopeful.

I've had such a wonderful experience with Taproot Acupuncture & Herbs. The team is genuinely…read morecompassionate and really takes the time to listen. They make you feel supported and cared for, not just as a patient but as a person. Every visit feels nurturing and restorative. I can't recommend them enough!

I am partway through my reflexology journey with marna as I am working on fertility…read moreI can't explain how incredible her touch feels and how much she knows the body and exactly what parts need working on in the feet. It's all connected and it's incredible to get everything flowing hopefully preparing for a baby. She cares and takes the time and is so gifted I'm so grateful SPARROWS ‍ NEST is in LA

Save your money and go to a prenatal chiropractor or physical therapist instead. I've found those…read moreto be genuinely far more effective for real pregnancy-related aches and pains. I paid over $300 for a prenatal massage here and left feeling frustrated and completely unsatisfied. I came in specifically for lower back pain relief, and despite asking the therapist at least four times to use more pressure, the massage stayed extremely light the entire time. I've had many massages, including prenatal ones, so I know my expectations are reasonable. What made it worse was how my requests were handled. At one point the therapist told me that "if you haven't had a massage in a while your nerves might be asleep," which felt dismissive and didn't really make sense. She then said she would "just press and hold in places" rather than actually massage. That's not what I paid for, especially at this price point. It was clear she was inexperienced, and while everyone starts somewhere, a specialized prenatal setting with premium pricing isn't the place for that learning curve. When I followed up afterward, I was quickly passed off to a business manager via text with very little acknowledgment of my concerns. Their own receptionist had already admitted the therapist was new and less experienced, so the lack of follow-through felt tone-deaf. The owner did eventually offer a full refund, but the way it was handled felt even more dismissive, basically making it clear I wasn't welcome back. Overall this experience was overpriced, underwhelming, and poorly handled from start to finish. I would not return.

Highly recommend Dr. Guner. From what I understand, the doctors are from USC but they use the…read morefacility and staff at HRC - Pasadena and the surgery center RSA which seems to be a different entity than HRC. Tldr; doctors are great, staff is a hot mess garbage fire. Would like to give HRC - Pasadena a 0 star. Recommend reading the recent reviews there, it's pretty hilarious and sad My partner and I both had our eggs extracted, and Dr. Guner was our doctor. She seems to truly care about her patients and she took the time to answer our questions. She sends follow up notes for your visits and you can most definitely reach her for anything urgent. We also saw Dr. Dooby (not sure if that's how it's spelled) and she was super personable and gentle. The doctors don't make you feel like a cash cow getting herded through the process for money. Can't really say the same for the HRC - Pasadena staff and nurse. They were pretty useless and lied to us on our first visit saying they were closed at 10 AM Sunday. They aren't closed. Their staff just wanted to leave early because there were no other patients scheduled past 9:30 AM on that Sunday. I fought with three receptionists/staff/call operators until I finally got my foot through the door. Best advice is to advocate for yourself and try to connect with someone that is not just a call center operator if it's something urgent or can't wait until the next business day. They also didn't show us how to do the injections so we YouTubed everything. Good luck and hang in there! You are putting your body and mental health and work schedules through a lot in this journey but I commend all the ladies out there for even starting your journey.

We had a great experience with the USC doctors and residents - actually had the distinct pleasure…read moreof having many of them help us and interact with us including Dr. Ho, Dr. Guner, Dr. Paulson, and Dr. Quinn. The staff and nurses are professional and organized and they accept Progyny. Would recommend