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    11 years ago

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    DeSantis Property Management - rental management company

    DeSantis Property Management

    (15 reviews)

    I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

    BEWARE OF DESANTIS PROPERTY MANAGEMENT COMPANY…read more As a loyal customer since DeSantis Property Management took over from F. David Sylvester many years ago, I have watched the quality-of-service decline substantially. Here are just a few examples of my experience: I was charged more than $1,200 for snow removal on three separate occasions when the work was never performed nor needed. It took numerous phone calls and a significant amount of time before the company finally acknowledged the error. DeSantis charged a $100 monthly pet fee. However, when I terminated their services, they retained the accumulated pet fee funds, even though those funds were intended to cover pet-related damages to the owner's property. The company appears to rely on a single contractor rather than obtaining competitive bids. In my experience, the pricing was substantially higher than expected and the quality of work was questionable. For example, I was charged twice to clean the same gutter within six days, with what I considered to be an inadequate explanation as to why. My assigned property manager frequently failed to respond to phone calls and emails in a timely manner, if at all. When I raised these concerns with the owner on several occasions, the lack of responsiveness was largely dismissed as normal because employees were often "in the field." If you decide to sell your property, DeSantis requires the use of its exclusive listing service. Unfortunately, the listing broker assigned to my property was often unresponsive to phone calls and emails and failed to provide timely updates. Out of frustration, I ultimately removed the property from the market, only to be charged a $500 fee just for asking for updates and other related questions. When questioned the owner stated we had to do a lot of work on this. After terminating my contract, tenants informed me that DeSantis was often unresponsive to repair requests. When work was eventually performed by the company's designated contractor, the property was reportedly left in poor condition, requiring the tenants to clean up the mess themselves. It also seems there are so many incompetents working there and you can never get a straight answer from anyone. In Conclusion: As a customer of DeSantis Property Management since its earliest days, I can no longer recommend the company. Based on my experience, the level of service, responsiveness, and overall value provided has fallen well below what I believe property owners should expect from a professional management company. After so many years as a customer you would expect a much higher level of service.

    Pittsburgh Property Guy

    Pittsburgh Property Guy

    (2 reviews)

    North Side

    In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

    My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

    Steiner Realty, Inc - A Luxury 2BR at 515 W. Hutchinson in Regent Square

    Steiner Realty, Inc

    (40 reviews)

    I can't tell you enough how amazing Steiner is. If you're looking for an amazing apartment or a…read morehome, wonderful people who truly care about you and your needs, and an amazing team of professionals in both the office and on the maintenance team, Steiner Realty is truly for you. I've lived in a Steiner apartment for four years, and it has been the best experience I've ever had. They truly go over and beyond. The maintenance team immediately fixes any issues that may arise (they take amazing care of their properties, so there aren't really any issues to begin with!), the folks in the office really take their time answering any and all questions, and they truly care about their renters. I moved cross country for the first time in my life, and the folks in the office really made the whole process easy for me. If I could live in this apartment forever, I would. They are super nice, informative, professional, hardworking, and overall outstanding. Even my introverted cats who are scared of everyone except my wife and I LOVE the maintenance team, so that says a lot. Everyone at Steiner Realty truly deserves a raise, in my opinion. I've worked as a Leasing Agent before, so I have extremely high standards- Steiner absolutely went over and beyond my standards in every aspect. The quality of my apartment is outstanding, and I have been absolutely blown away by how amazing my time has been while living here. They keep everything super clean- they even salt the sidewalks and parking lots before any storm, big or tiny. They always answer the phones immediately when you call, and they take their time with you. If someone was in my parking spot, they would have them towed immediately for me. One of my light bulbs went out, and they came and replaced ALL of my lights, and even gave me extra bulbs. They even email you after you get maintenance done to make sure you are happy with the results. They all truly go over and beyond. I could go on and on. More people need to know how amazing Steiner is, and how amazing their properties are too.

    word of advice. don't co-sign a lease for anyone with these guys…read more even if the lease expires and gets renewed they will still hold you to it unless the renter has a credit score of around 650. this is probably fully illegal and never heard of such an arrangement.

    Premier Property Management Services

    Premier Property Management Services

    (15 reviews)

    I've recently moved into an apartment thats managed by Premier and It was a great experience from…read morestart to finish. Their staff was professional, friendly, and very helpful. I will refer them to anyone that needs help finding a place.

    We have been searching for a bigger place for months due to welcoming a baby and having a 5 year…read moreold. We viewed a property through Premier, absolutely loved it and promptly applied for it. Paid over $200 for the application fees and pet service fees. They requested proof for my boyfriend's employment due to recently starting a new, better paying job because it "qualified us over the income requirement" no problem, it was quickly emailed to Mike, who we were working with. Went a week without any communication, we contacted Isra, who contacted us back decently quick and informed us that Mike had "misplaced" what we emailed him and she needed it sent to her. It was sent over the same day. Waited another week without any communication, called the office, was told we would be called back because it was "now being decided by the owners" 4 days later we received a phone call from Mike stating that the owners had chosen the other applicants because they submitted the deposit with their application, "which gave them a better chance" We were NEVER informed that we needed the deposit submitted with the application, on top of the over $200 in application and pet service fees. I don't recommend this company to anyone looking to rent.

    Harvey Goodman - realestatesvcs - Updated June 2026

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