Talked to me like a human being informed me what he thought about the quality of the part I had…read morepriced and why and was polite informative and stayed at the price he quoted but I never did get to use his services

From the owner: **Please see our Google reviews or our photo section for customer reviews. While all reviews are…read moreauthentic, an automated algorithm on this platform continues to remove them.** With 25 years of dealership-trained experience, Wrench Automotive provides bumper-to-bumper auto repair for nearly all makes and models. We service everything from daily drivers to luxury and European vehicles, including but not limited to Mercedes-Benz, Audi, BMW, Lexus, Volvo, and Subaru. We also specialize in Sprinter, Transit, and ProMaster vans, as well as complete engine and transmission swaps, handling complex repairs other shops won’t take on. Our focus is on honest diagnostics, fair pricing, and quality workmanship, ensuring your vehicle is repaired safely and correctly the first time. Oil changes start at $80, depending on the make and model of your vehicle. We use quality oil and filters designed to help extend engine life and performance, and any concerns noted during service are clearly documented. If it’s easier, feel free to call or text 541-232-4678 during operating hours with questions or to schedule an appointment. Text is also available after hours with after-hours drop-off also available upon request.

I got my oil changed here today after receiving a coupon in the mail. I was looking for a cheap…read moreplace with good ratings and that coupon showed up at the right time. I called yesterday to see if they take walk-ins - they do but they take longer to complete since they are squeezed in between appointments. I decided to make an appointment for today instead. I dropped my car off at 1pm and Donovan checked it in for me. He was super nice and fast and didn't need much info from me. I told him I had the coupon in my glovebox and he honored the price without needing to take it. Donovan called me around 4pm to tell me my car was ready to go and I went and picked it up immediately. He checked me out and took my payment quickly, allowing me to get home super quickly. My car is driving great and the inspection sheet they put together is thorough and gives me an idea of what else needs to be done soon. The building is easy to find and park in front of. They have a secured fence to protect vehicles overnight. There are a couple of chairs in the lobby for you to sit in if you choose to wait while the work on your car, which I didn't do since it was going to take a couple of hours for my oil change. The prices are very reasonable and Donovan didn't try to upcharge me or push me into getting more work done than I asked for. I paid $50.59 for a full synthetic oil change, significantly less than I've paid for my past oil changes. I will definitely be getting my oil changed here exclusively going forward!

This team is comprised of some seriously fantastic people, and I can't recommend them enough…read more I came in recently for the first time for a 360 diagnosis, which they offer to give you a good idea of the overall condition of a vehicle. They Lyfted me home for free, and I got dropped back off later by my partner to pick up my vehicle. I did not have the correct card with me to make my payment, and had to reach out to my partner to bring my other card from the house. It was already nearly the end of the workday. When I finally got through to her, I had found out she had been in an accident. Upon realizing I was dealing with an emergency situation, Mike offered me my car keys and told to me to come back and pay tomorrow. This kindness, this willingess to take a chance on someone they had no prior relationship with, allowed me to arrive on scene of the accident and be there for my partner during a very difficult time. I was happy to return the next day to shake their hands and thank them, and of course pay them! They then worked hard to help me strategize the best approach to tackling the issues they had uncovered, which ones were most important to prioritize, the costs of each of those solutions, full on top notch customer service and transparency. Mike, Cody, Lindsey, and the rest of the team at Prairie Rd Automotive, thank you all very much for going above and beyond for a first time customer, you have made me a life long customer!

Amazing experience! Super friendly, super efficient staff got me in and out in less than 90 minutes…read morewith no appointment and at a very reasonable rate. I won't go anywhere else in the future.

Another excellent experience at Joe's Garage. These are my go to guys for auto repair. The large,…read moreexperienced crew did a great job replacing a remote wiring part, or chew toy for my local rodents .... Everything was done on time. Problem was quickly diagnosed, and part promptly ordered. They were ready for me at the time of my part replacement appointment. I was in and out in 30 minutes. The repair cost was very reasonable for the work involved. A great value all in all. My family uses Joe's Garage for their auto maintenance needs. You should too! I* highly recommend Joe's Garage for your alto mechanic needs. *Resident of Eugene for 60 years

TONY really knows his stuff but when I talk to him about getting my valve body fixed and then I…read morereconstructed it before with a shift kit. He ended up just adding another valve body instead of just replacing the solenoids which would have been cheaper. Instead of calling me to confirm what his team would do they just decided to add another valve body charging me $1000. In the future I would have liked him to call me to let me know what would be done and yes you can add other OEM solenoids from another valve body or using the ones I had and getting the caps put on better so they don't fall off in the future. I would have felt that would have been more honest towards me.

I discussed my 1968 Dodge R/T Charger with a 440/727 Torqueflite with Tony and the time came for me…read moreto bring it in for he and his team to do some crazy voo-doo to make it withstand what my goals are. He was super receptive and researched different parts. I am super excited to get my Charger back but also reassured that everyone that I've talked to said that Tony is who they emphatically trust with their transmission woes. Tony has built a solid respectable reputation in the greater Eugene area and I am glad I have my Charger with Tony.

Had my trans worked on and not only was it more then the original quote upon pick up, I didn't even…read moremake it more then a few miles from the shop as my driveline came apart and after having it towed home I looked under there and realized only 2 of the 4 bolts were holding my u joint in place I wasn't even reimbursed for my tow, yes he replaced the u joint but probably should have replaced the whole driveline after it banged around the under carriage and asphalt DO NOT DO businesses with these guys

Took a leaking pan to have the seal replaced, instead they used silicone jell to seal it up. But,…read moreit did not hold and is still leaking. I was wondering as you are ' why use silicone jell', they stated it is better sealer than using a gasket.

wonderful experience! they were honest and quick! and kept in touch! They deserve 10 stars! I took…read moremy vehicle bmw to euro Asia first which I was quoted 6,300 for valve cover etc they said I needed a oil change in which was done the day before and that I needed brakes at 15% which was done the year before! i Think they thought they could take advantage of me! Then I bring it to absolute automotive! They replaced my valve cover and even replaced my tail light for 1/3 the price! They said I had 75% life left in my brakes! This will be the only place I will go from now on! Thank you!

Charged $450 to replace a blower motor even though they couldn't get it to work. Then tried to…read moreblame us saying it's because we didn't ask them to diagnose the issue, just told them the motor needed replaced. We assumed they would do their job correctly but they charged us for 6 hours on a job that shouldn't have taken more than 3, killed a replacement blower motor and still didn't know why it happened. Ended up paying over $500 for an oil change, the main issue we brought it in for wasn't solved and they blew up a $150 part. Not only did they over charge us, but were rude in the process. I would not recommend them to anyone.

We are a local business and brought our Transit Van to Kurt down at AAMCO. We wanted a brand new…read moretransmission put in and paid the roughly $5,000 for it. Well about a week later the transmission seized up and wouldn't work. AAMCO towed it back to their place and said their tech didn't do something right so they "fixed" it. We gave out 12k miles on the new transmission over a 2 1/2 year period. Now it is doing the same thing it did when they didn't do it right the first time. Kurt informed me we were past the date on the warranty. My question is how that can stay in place when it's doing what it did the first time you "fixed" it after your tech messed it up. Please tho k twice before going here. It's nice to feel like a national company is behind the scenes but they are not. The cooperate office told me today that they do not do quality checks on their franchises as long as they pay their fees. In short I would warn against using a company, especially if they cannot maintain mechanics that are qualified for the work.

Very good service performed on my pickup transmission flush and differential flush. Kurt is a great…read moreguy and his staff is very good. I will be a returning customer and highly recommend this shop.

I am normally pretty self-sufficient when it comes to the cars, but a door latch mechanism took me…read moreout. Before I went Hulk on it, I called Jackson's. Just over the phone, they helped me with some awesome ideas that would save me $$. I am now a faithful customer!!

My dad (who doesn't use the internet) took his car into Jackson's. When he looked at the receipt…read morefollowing his service, he found that he was charged $130 for two gallons of antifreeze. To purchase a gallon of antifreeze at another retail establishment would have cost him $15. He's upset at both the high price and at the customer service he received when he brought this to Jackson's attention.

Hi they rebuilt the transmission on my 1997 Tahoe, two door sport, that's been about 50,000 miles…read moreago and it works perfectly. They quoted a price and stuck to it, the truck was finished ahead of schedule, and the transmission works perfectly they communicate well! I give him five stars

I got my transmission replaced on my 2004 Chevrolet express van. It's working fine a year…read moreafterward. Unfortunately, the owner had major health issues and is now closed. I hope things get better for him. It doesn't sound good though.

What an amazing bunch of humans. Our car broke down (serpentine belt on Mercedes glk350) on our…read moreroad trip from Canada. These folks were kind enough to let us tow our car in on a Sunday after they closed. They figured out the issue and got it fixed within 2 hours and had me up and running. The price was extremely fair for the service provided and overall a great value! They saved our road trip. Highly recommend!

Notice a weird sound while driving my ford fusion, called a few places and then coming across…read moreemerald performance. For a last minute to check my car and they saying my rear brake pads and rotors are done for. They give me a good reasonable price and got it done quickly on a Sunday! Will be coming back again to get more work! Thank you again :)