I had an emergency sewer backup plumbing situation earlier today and Jason was wonderful both times…read moreI talked to him. He assured me that they would be able to help and a tech would be calling shortly. Sure enough about an hour from my first (very) panicked phone call to Rotor-Matic, Zaden arrived and immediately went to work. Answering all my questions and providing extra information and recommendations. On a personal level, I am going through some difficult health matters right now, and the care and kindness shown to me by this company and it's employees will never be forgotten. This is the kind of company you hope you can find to do business with. I will be passing their information on to all of my friends and I will be recommending Rotor-Matic whenever possible. Top notch service. Great pricing. Good people.

I received updated communication from the company that a refund was made and a charge was applied…read moreincorrectly. My previous review should not be considered as they did rectify the situation.

The CEO of the company, Heather, in a conversation we were having today to work out my plan to pay…read morethem, cursed at me. Yesterday she accused me of not returning her phone calls. Meanwhile I have not received any voice messages from her. She also threatened to take legal action. I don't care how good your technicians are. One bad egg makes it all turn rotten.

I've used these folks for years for my heating and hot water plumbing needs. They are responsive,…read moreknowledgeable, show up on time and do good work for a fair price. I highly recommend them.

We had a pretty bad leak under our kitchen sink and into the basement pipes...with a 5 gallon…read morebucket we were emptying every couple of days. I had tried to reach other plumbers in the area, but my calls/messages hadn't been returned. John, on the other hand, called back literally within 2 minutes and was at my house the next day at lunchtime. Friendly, knowledgeable, professional, takes the time to answer questions and give a heads-up about possible issues that can happen. We have more work to be done, and I'm relieved we've found someone close, reliable, and skilled. Highly recommended.

I had a pipe leaking in my crawlspace and after talking on the phone to John telling him exactly…read morewhat the problem was and how it was in my crawl space, he said he could come out within the hour. He was able to fix the pipe and stop the water but when it came time to pay he added on a $150 "inconvenience fee" because he had to go into my crawl space. There was no mention of this ahead of time on the phone or when he got here. As a fellow small business owner this is just bad business. Had I known about the fee, I would have used someone else. I feel like I got ripped off and taken advantage of and won't be using him again. I've also already told numerous friends in the area and they won't be using him either.

I was having a backup issue at my home and everyone recommended Vadney's. I called, gave my…read moreinformation and he came over an hour before expected. Called me ahead of time to let me know. Much appreciated during an emergency! They did what they could from the outside, told me what the problem was and that I would need someone else, unfortunately. They did buy me time. Knowledgeable, friendly, thorough, patient with explaining the real problem so I wouldn't get ripped off. Would highly recommend them and will use them in the future for all my septic services. Also very reasonable rates.

When our water line in our front yard had a large leaking hole, they were quick, honest, and…read morehelpful. We were glad we used them - total cost was about a quarter of what we thought it was going to be. Highly recommend.

Today is Monday, September 28, 2026 is unbelievable. He said his brother with his name is Pete…read morefunny guy cool he unclogged my sink in my kitchen sink within a half an hour and he charge me a fair price. I don't the price because everybody situation is different but I tell you one thing the competition is called Trinity plumbing Park for one sink he wanted to charge me $500 and he called me twice. He must be looking for work. I never would've hired those people Garrity Plumbing awesome fair price. They were here within 20 minutes and boy am I happy highly recommended if I could give six stars I could give six.

I called on a Saturday afternoon and told them that I had no water pressure . In less than two…read morehours Dave found and repaired 3 separate leaks . The cost was extremely economical !!! I will use him again and again .

I have been a customer of Franchini Plumbing for about 18 years. We were introduced to the Father…read more& Son business during a major remodeling project in our home. We were pleased enough with their quality of work, honesty, and reasonableness in pricing that we've continued to call upon them ever since as a situation arose. Our most recent need for service was to replace a hot water heater that I noticed was leaking on Christmas Eve. A call to Dave Franchini in the early morning of Boxing Day and he was able to come to the house in about an hour to examine the problem. His offer to replace the heater that very day was like receiving an enormous Boxing Day gift. Five hours later we had a new power vented gas hot water heater fully operational at a very reasonable price. There should be no doubt that I wholeheartedly recommend Franchini Plumbing. Please note that I've submitted updated information to Yelp to reflect that Dave's father, Marino, has retired, so the name, address, and phone number have changed to reflect Dave Franchini as the sole owner. Franchini Plumbing and Heating is located at 50 Longwood Dr. in Clifton Park, NY and Dave can be reached at (518) 858-6826.

Reached out to them regarding a plumbing issue we had. They were kind enough to help diagnose the…read moreissue over the phone via text; ultimately I didn't request them to come over due to their initial help. Strongly recommend, and will reach out to them again in the future!

Max Home Performance went above and beyond. They diagnosed and resolved an airflow issue that was…read morepreventing air from reaching our basement, upgraded and properly rewired two thermostats, and relocated an HVAC return so we could install custom cabinetry. They even coordinated with a carpenter to replace insulation and repair the wall where the old return vent had been. Knowing I was pregnant, the team rearranged their schedules to meet my tight timeline. They were patient and professional, explained everything clearly, checked our outdoor AC unit, shared simple maintenance tips, and left the work area spotless. One thoughtful touch that stood out was their practice of donating working thermostats to lower-income households instead of discarding them--something I wouldn't have thought to do. Professional, knowledgeable, and genuinely kind, I will absolutely call them again for future HVAC work. They're a small team that clearly takes pride in doing the job right and taking care of their customers. A special thanks to Thommy, Mitch, and Holly!

Go with them - skip the way more expensive big guys. Received quotes from the area regulars and…read morethey were 5K-7K more than Max, and they installed a better product.

Chris was very responsive, answered the phone, didn't have to speak to a machine and hope for a…read morecall back. He was also able to make time for us later in the day. Had to pull a well pump, he located the problem, it was a wire that was worn. He was able to fix that wire, notice other problem in the prior installation, address them as wells. The entire job was done that night, working until 8:30 PM. He was very easy to speak with, was able to clearly explain and show me the problems and worked hard until the job was done right. The price was high but better then I would have been charged by others. He was honest. I would recommend Chris and Twin Country Plumbing and Heating to anyone with a plumbing problem. Thanks Chris

A toilet was ghost-flushing. I bought and installed a new flapper and it didn't make a difference…read more The tech came and informed me I had installed it upside down, Duh...... So he reinstalled it properly and waited awhile to see if it flushed on its own. He then called in to home base and was told to charge me $245. I could tell he was embarrassed. So he knocked off $5. This is not a company I would call again.